CMHA Champlain East

What CMHA Champlain East does

CMHA Champlain East (Canadian Mental Health Association Champlain East) is a non-profit community mental health organization chartered in 1974 and operating as a branch of the CMHA national federation (founded 1918, present in 330+ Canadian communities). Headquartered in Cornwall, Ontario with additional offices in Hawkesbury and Casselman, the organization serves the Champlain East region encompassing Stormont, Dundas, Glengarry, Prescott-Russell, and Akwesasne. It delivers a comprehensive continuum of community-based mental health services to individuals aged 16 and older, including intensive case management, community treatment orders, court support and diversion, supportive housing, community homes for opportunity, supportive employment, youth transition, telemedicine via the Ontario Telemedicine Network (OTN), and two resource centers (Starbright and Oasis). All direct client services are provided free of charge and confidentially, with active-offer bilingual delivery (English/French) under a French Language Services Act designation held since 1991.

The organization operates a complementary education and training division offering certified programs including ASIST, SafeTALK, Mental Health First Aid, The Working Mind (for employees and managers), Mental Health Works, Living Life to The Full, and Mood Walks. It also runs vertical-specific programs including the Farmer Wellness Initiative (with Ontario Federation of Agriculture and provincial partners), In the Know, the Guardian Network, and a hockey team mental health program. Technology infrastructure is limited and conventional: OTN for telemedicine, Caredove for online referrals, and Zeffy for donations and event ticketing. No proprietary software or AI/ML capabilities are evident.

The business model is primarily government-funded under a Multi-Sector Service Accountability Agreement (M-SAA) with Ontario Health East and additional funding from the Ontario Ministry of Health and Long-Term Care, supplemented by targeted grants (Bell Let's Talk Community Fund, Ontario Trillium Foundation), individual and corporate donations through the Zeffy platform, community fundraising events (The Push-Up Challenge, Au Vieux Duluth dinners), and modest fee-for-service training workshop revenue (programs priced $80-$400 per participant). Customer segments span individuals with severe mental illness, youth in Grades 7-12, workplaces, agricultural communities, and sports organizations. Charitable registration: 12392 1363 RR0001.

Name

CMHA Champlain East

Legal name

Canadian Mental Health Association Champlain East

Website

https://cmha-east.on.ca

Company type

Private

Founded year

1974

Operating status

Operating

Headcount range

1–10 employees

Short description

CMHA Champlain East is a non-profit community mental health organization serving the Champlain East region of Ontario (SDG, Prescott-Russell, and Akwesasne). It delivers free, bilingual mental health services — case management, supportive housing, court diversion, and telemedicine — plus certified training programs, funded primarily by Ontario Health East.

Ownership category

akta.pro rank

Product category

Community Mental Health Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Offices of Mental Health Practitioners (except Physicians) (621330), Residential Mental Health and Substance Abuse Facilities (623220), Individual and Family Services (6241), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Social Services (8300), Services-Nursing & Personal Care Facilities (8050), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI)

akta.pro secondary industries

Outpatient Mental Health Clinics & Counseling Centers (HLAFACAA), Outpatient Mental Health & Counseling Clinics (HLAFABAC), Behavioral Health Adult Day Programs (Geriatric Mental Health) (HSABANAG), Behavioral Health–Capable Assisted Living (Mental Health/SUD Support) (HLADABAI)

Keywords

• Community mental health services
• Mental health training programs
• Intensive case management
• Supportive housing services
• Suicide intervention training

Headquarters

HQ city

Toronto

HQ country

Canada

HQ region

North America

Offices4 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Government Health Funding: Core operational funding received from Ontario Health East (OHE) under a Multi-Sector Service Accountability Agreement (M-SAA), typically covering a three-year funding period. Also funded by the Ontario Ministry of Health and Long-Term Care.
2. Grants: The organization receives targeted grants for specific programs. Examples include a $20,000 Bell Let's Talk Community Fund grant for mental health literacy programs, and a $229,700 Ontario Trillium Foundation Grow grant for mental health promotion and education activities through June 2028.
3. Donations and Fundraising: Individual and corporate donations through Zeffy platform, plus fundraising events such as The Push-Up Challenge and annual dinners at Au Vieux Duluth. Charitable Registration No: 12392 1363 RR0001.
4. Training Workshop Fees: Fee-for-service training programs for workplaces and organizations. Programs include ASIST ($200 + HST), Mental Health First Aid ($200 + HST), SafeTALK ($80 + HST), The Working Mind for employees ($100 + HST), The Working Mind for managers ($150 + HST), and Mental Health Works group sessions ($400 per session). Some community programs are offered free through grant funding.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels8 records

Core offering

CMHA Champlain East delivers free, confidential, community-based mental health services to individuals aged 16 and older in the Champlain East region (Stormont, Dundas & Glengarry, Prescott-Russell, and Akwesasne), including Intensive Case Management, Community Treatment Orders, Court Support & Diversion, Supportive Housing, Community Homes for Opportunity, Supportive Employment, Youth Transition, Resource Centers, and Telemedicine. It also offers a portfolio of fee-based certified training programs (ASIST, SafeTALK, Mental Health First Aid, The Working Mind, Mental Health Works) and grant-funded community programs (Living Life to the Full, Mood Walks, Farmer Wellness Initiative, In the Know, The Guardian Network) for workplaces, schools, and agricultural communities.

Product overview

CMHA Champlain East is a non-profit community mental health organization offering a coordinated portfolio of client-facing services and training programs. Its core service delivery consists of community-based mental health support programs (Intensive Case Management, Community Treatment Orders, Court Support & Diversion, Supportive Housing, Community Homes for Opportunity, Telemedicine, Supportive Employment, Youth Transition, and Resource Centers). The organization also operates an education and training division offering certified programs (ASIST, SafeTALK, Mental Health First Aid), workplace wellness programs (The Working Mind, Mental Health Works), community-specific programs (Living Life to the Full, Mood Walks), and specialized programs for agricultural communities (Farmer Wellness Initiative, In the Know, The Guardian Network) and hockey teams. Services are funded by Ontario Health and provided free of charge to individuals aged 16+ residing in the Champlain East region.

Differentiator

Problem solved

Functional benefit

Products and services

• Community Support Services Client-centered services designed to enhance rehabilitation, adjustment, and independence of individuals living with severe mental illness or concurrent disorder. Services are flexible, portable, and community-based, facilitated by an Intensive Case Manager.
• Intensive Case Management A program working with individuals aged 16+ diagnosed with serious mental illness who require support to live and work in the community, assisting with basic needs (food, shelter, finances) and developing independent living skills.
• Community Treatment Orders (CTO) Program providing Intensive Case Management services to psychiatric patients living in the community under a physician-issued Community Treatment Order, enabling care and treatment in the community.
• Court Support & Diversion Program Multi-component program including Court Support, Release from Custody Program, Mental Health Court Diversion, Pre-Charge Diversion Program, and Post-Court Transitional Intensive Case Management for individuals with mental health issues involved in the criminal justice system.
• Supportive Housing Program connecting individuals living with mental illness to permanent and affordable housing, helping them maintain housing and access community resources for their recovery.
• Community Homes for Opportunity (CHO) Recovery-oriented supportive housing environment for tenants with serious mental illness, offering 24/7 support services to maintain housing stability. Available at Riverview Manor, Cornwall.
• Telemedicine Virtual healthcare connection through the Ontario Telemedicine Network (OTN), enabling clients and healthcare professionals to discuss symptoms and treatment via two-way video conferencing.
• Supportive Employment / Vocational Program Program offering individualized employment action plans including access to training certification, social skills development, resume and interview preparation, job development, and retention supports.
• Youth Transition Program Program helping teenagers and young adults transition from youth programs to adult mental health and addictions services, serving clients aged 16 to 24 not yet involved with adult services.
• Resource Centers (Starbright & Oasis) Community social environments for adults 16+ with severe mental illness or social isolation, offering group activities emphasizing mental and physical health, life skills, and social connection.
• Hoarding Response Program Program assisting people experiencing homelessness or at risk, those living in unsafe environments due to hoarding disorder, through a community-integrated approach addressing psychological, emotional, and physical issues.
• ASIST (Applied Suicide Intervention Skills Training) Two-day interactive suicide first aid workshop teaching participants to recognize when someone may have thoughts of suicide and work with them to create a safety plan using the PAL (Pathway for Assisting Life) model.
• SafeTALK Half-day training preparing participants to help using TALK (Tell, Ask, Listen, and KeepSafe) to identify people with thoughts of suicide and connect them with help and care.
• Mental Health First Aid Training program teaching participants to provide first aid to individuals developing a mental health problem or in crisis until appropriate treatment is found or the crisis is resolved.
• Living Life to the Full CBT-based mental health literacy program aimed at increasing resilience among youth and adults, helping participants manage everyday challenges and build coping skills.
• Mood Walks Program combining physical health, mental health, social connection, and nature exposure to promote wellness through seasonal walking programs in community settings.
• The Working Mind Half-day (employees) or full-day (managers) evidence-based training program designed to build employee and manager resilience and combat stigma related to mental health in the workplace.
• Mental Health Works Social enterprise offering capacity-building workshops and resources on mental health awareness, intervention, and prevention skills for employees in workplace settings.
• Farmer Wellness Initiative Free and unlimited mental health counseling services for Ontario farmers, farm workers, and their spouses and dependents, adapted to the unique challenges of the agricultural community.
• In the Know Mental health literacy workshop specifically designed for farmers, their families, and those involved in or supporting the agricultural sector, covering topics such as stress, depression, anxiety disorders, and substance use.
• The Guardian Network Suicide prevention network developed with agricultural stakeholders, adapted from the AGIR Sentinel program for the Ontario context to support the farming community.
• Hockey Team Mental Health Program Program promoting mental health among young athletes and raising awareness about the benefits of good mental health, including suicide prevention training and outreach events at home games.
• Rent Supplement Program Provincially funded service providing rent subsidy to individuals requiring financial assistance to obtain or maintain suitable housing, based on a priority scale.

Quantifiable outcome

• 23% of Eastern Ontario residents report social isolation; 11% had suicidal thoughts in the past month; suicide rate of 14.59 per 100,000 (above Ontario's 11.8 per 100,000 average) — highlighting urgent need for CMHA services
• +2 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature3 records

Partnerships

Five partnerships are on record, tiered supporting and minor.

• IDEA Community CoalitionsupportingStrategic or Co-development PartnerCMHA Champlain East is a member of the IDEA (Inclusion, Diversity, Equity, Access) Community Coalition, a collaborative of over 40 local organizations working to eliminate systemic barriers and advance equity, diversity, inclusion, anti-oppression, and Truth and Reconciliation in the community.
• The Royal Ottawa Mental Health CentresupportingStrategic or Co-development PartnerRegional partnership through the Ontario Telemedicine Network where the Royal Ottawa Mental Health Centre utilizes CMHA Champlain East's interdisciplinary staff and OTN linkages to offer psychiatric consultations and case conferencing to the CMHA healthcare team, increasing mental health capacity through direct patient psychiatric consultations and ongoing clinical education.
• Ontario Farm Safety Coalition / Farmer Wellness Initiative PartnerssupportingStrategic or Co-development PartnerCMHA Ontario collaborates with the Ontario Federation of Agriculture, the governments of Ontario and Canada, and the University of Guelph on the Farmer Wellness Initiative, providing free, unlimited mental health counselling services to farmers, families, and agricultural workers in Ontario.
• LivingWorkssupportingTechnology or IntegrationLivingWorks ASIST (Applied Suicide Intervention Skills Training) is the world's leading suicide intervention workshop, recognized by professionals and approved by the World Health Organization. CMHA Champlain East delivers LivingWorks ASIST workshops as a certified training provider, updated continuously to reflect new knowledge.
• Fields of Gold Sunflower Farm and Upper Canada Migratory Bird SanctuaryminorGTM or Marketing PartnerCommunity locations hosting Mood Walks programs led by CMHA Champlain East. Mood Walks is a provincial initiative promoting physical and mental health through nature-based walks at partner locations.

Scale indicators8 records

Recent moves6 records

Expansion highlights7 records

Direct peers

• The Royal Ottawa Mental Health Centre: Specialty mental health hospital in Ottawa providing psychiatric care, including the OTN-based telemedicine consultations delivered in partnership with CMHA Champlain East. Comparable as a publicly funded Ontario mental health provider with overlapping catchment and partnership.
• CMHA Ontario: The provincial division of CMHA, providing coordination, policy, and program licensing (e.g., Mental Health Works, The Working Mind) to Ontario branches including Champlain East. Highly comparable as the umbrella body for Ontario branches operating under the same federation structure.
• Ontario Shores Centre for Mental Health Sciences: A specialty mental health hospital in Whitby, Ontario providing inpatient and outpatient mental health services funded by Ontario Health. Comparable as a publicly funded Ontario mental health provider serving similar patient populations.

Broad incumbents

• Homewood Health: Canada's largest private provider of mental health, addiction, and EFAP services, including employer contracts that overlap with CMHA's workplace training offerings (Mental Health Works, The Working Mind). Comparable as a competitor in workplace and community mental health.
• Canadian Mental Health Association (CMHA National): The national federation and parent of CMHA Champlain East. Operates the overarching brand, national programs (e.g., Mental Health Week), and accreditation framework that the Champlain East branch delivers against. Directly comparable because it shares the same mandate, programs, and funding sources.
• Centre for Addiction and Mental Health (CAMH): Canada's largest mental health teaching hospital and research centre based in Toronto. Comparable as a major Ontario mental health provider and research institution, though operating at much greater scale and acuity than CMHA Champlain East.

Emerging players

• Kids Help Phone: Canada-wide e-mental health service for youth. Comparable as a free, nationally funded youth mental health support provider addressing some of the same youth segments (Grades 7-12) that CMHA Champlain East serves via Living Life to the Full.

Regional players

• Lanark Renfrew Mental Health and Addictions (LRMHA): A community-based mental health and addictions service provider serving neighbouring Lanark and Renfrew counties in Eastern Ontario. Comparable as a similarly structured non-profit community mental health provider in an adjacent region with comparable programs and funding model.
• ConnexOntario: Ontario-wide directory and access point for mental health, addictions, and gambling services. Comparable as a complementary system navigator in the same Ontario mental health ecosystem that often refers clients to CMHA branches.
• Hopewell (Ottawa) / Causeway Work Related Mental Health: Causeway (formerly Causeway Work Related Mental Health) is an Eastern Ontario-based workplace mental health provider offering consulting and training similar to Mental Health Works. Comparable as a regional competitor for the same workplace training market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds2 records

Investors1 record

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CMHA Champlain East