PeerSupport.io

What PeerSupport.io does

PeerSupport.io is a Canadian health technology company founded in 2020 and headquartered in Whitehorse, Yukon, with additional offices in Vancouver and Toronto. The company develops Spotlight EHR, a voice-driven electronic health record (EHR) system purpose-built for iPad that allows clinicians to chart, prescribe, refer, bill, and order using natural spoken language rather than keyboard or mouse input. The platform pairs the iPad application with the Spotlight VPN Hub, a custom-built on-premise server featuring a 16-core ARM processor, 32GB unified memory, dual 4TB NVMe SSDs in RAID 1 configuration with AES-256 encryption, and TPM 2.0 secure boot. Voice transcription and AI-driven EHR automation execute locally on the Hub, eliminating cloud dependency and supporting offline operation. This architecture is designed to satisfy First Nations data sovereignty requirements and local Canadian privacy regulations, with the platform holding SOC 2 Type II certification and HIPAA compliance.

The product can be deployed either as a voice-enabled companion layered atop an existing EHR or as a complete standalone EHR. Average task completion time is approximately 11 seconds from spoken request to executed action, compared with roughly 20 minutes for equivalent manual entry in traditional EHR systems. Early Yukon pilots report saving approximately 10.5 hours per clinician per week. PeerSupport.io sells primarily through an enterprise direct sales motion anchored by a free pilot program: the company ships iPads and a VPN Hub to qualifying clinics, with deployment completed within a day. Revenue is generated through subscription software licensing for Spotlight EHR plus hardware sales of the VPN Hub, though specific pricing has not been publicly disclosed.

The company is founder-led, with Chirag Jadhwani as CEO. It remains at an early commercialization stage with a small team of six (four software developers), early pilot deployments concentrated in Yukon clinics (including the Whitehorse Walk-in Clinic), and an addressable market of healthcare providers across Canada and the United States. Reported capital raised is modest — $55,000 via a 2025 New Ventures BC Competition award plus prior affiliation with NEXT Canada in 2022. The company has been recognized by major Canadian media outlets including The Globe and Mail, CBC, BetaKit, and Canadian Healthcare News, and has stated a projection of $5 million in annual revenue alongside a goal of processing more than one million patient files by end of 2026.

Name

PeerSupport.io

Legal name

PeerSupport.io

Website

https://peersupport.io

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

1–10 employees

Short description

PeerSupport.io develops Spotlight EHR, a voice-driven electronic health record system for iPad paired with on-premise VPN Hub hardware. The company serves healthcare providers and clinics across North America, with early adoption in Yukon clinics.

Ownership category

akta.pro rank

Product category

Electronic Health Records (EHR) Software

NAICS

Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Offices of Physicians (6211)

SIC

Services-Prepackaged Software (7372), Services-Health Services (8000)

akta.pro primary industry

Virtual Nursing, Telemonitoring & Command Center Platforms (HLACAFAH)

akta.pro secondary industry

Virtual Specialty Care Platforms (tele-stroke, tele-ICU, tele-derm, tele-cardiology) (HLALABAD)

Keywords

• Voice-driven EHR software
• Clinical documentation automation
• Healthcare workflow software
• On-premise healthcare infrastructure
• AI clinical assistant

Headquarters

HQ city

Whitehorse

HQ country

Canada

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Supply Chain, Operations, Marketing or Sales

Revenue model

1. Spotlight EHR Software Subscription: AI-powered voice-driven EHR software sold to healthcare organizations, likely on a subscription basis with the Spotlight VPN Hub hardware included in deployment.
2. Spotlight VPN Hub Hardware: Custom-built on-premise server hardware sold to clinics for local data processing, encryption, and offline EHR operation.

Pricing tiers

Go-to-market motion2 records

Distribution channels1 record

Marketing channels4 records

Core offering

PeerSupport.io develops Spotlight EHR, a voice-first iPad workspace for clinical care that lets physicians chart, prescribe, refer, bill, and order by speaking instead of typing or clicking. The software is paired with the Spotlight VPN Hub, a custom-built on-premise server (16-core ARM, 32GB unified memory, 4TB NVMe RAID 1, AES-256 encryption, TPM 2.0) that runs voice transcription and AI inference locally, enabling offline operation and on-site data sovereignty for clinics.

Product overview

PeerSupport.io offers a unified product ecosystem centered on Spotlight EHR, the first voice-driven electronic health record for iPad. The system combines software (Spotlight EHR mobile app) with dedicated hardware (Spotlight VPN Hub) to deliver a complete, on-premise clinical workspace. Spotlight EHR operates either as a voice-enabled companion to existing EHR systems or as a standalone EHR, handling clinical documentation, prescribing, referrals, and billing through natural voice commands processed locally on the VPN Hub. The architecture is designed for data sovereignty, offline operation, and deployment within one day.

Differentiator

Problem solved

Functional benefit

Brands

• Spotlight: The first voice-driven EHR for iPad. A voice-first iPad workspace for clinical care that allows providers to chart, prescribe, refer, bill, and order by speaking.
• CoWork

Products and services

• Spotlight EHR A voice-first iPad workspace for clinical care that enables clinicians to chart, prescribe, refer, bill, and order via natural voice commands. Functions either as a tablet companion to existing EHR systems or as a complete standalone EHR. Designed for family physicians, specialists, and other clinicians seeking to reduce administrative burden.
• Spotlight VPN Hub A small custom-built on-site server for clinics featuring a 16-core ARM processor with 32GB unified memory, dual 4TB NVMe SSDs in RAID 1, AES-256 encryption, and TPM 2.0 secure boot with tamper protection. Houses the complete EHR system locally, ensures patient data sovereignty, offline operation capability, and encrypted clinic-wide network connectivity.

Quantifiable outcome

• 10.5 hours saved per clinician per week in Yukon pilot programs
• +4 more outcomes

Named customers2 records

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Feature5 records

Partnerships

Six partnerships are on record, tiered minor.

• University of British Columbia (UBC)minorStrategic or Co-development PartnerPartnership to establish the North of 60 Scholarship supporting students pursuing healthcare careers who have a connection to Canada's northern territories. Scholarships are administered by UBC through their own selection process, with PeerSupport.io providing funding.
• Backpack BuddiesminorOthersCommunity partnership fighting childhood hunger by providing weekly food packs to kids facing food insecurity at home, especially over weekends and school breaks.
• Royal Canadian LegionminorOthersSupporting veterans and their families across Canada through advocacy, remembrance, and community programs that honour those who served.
• Food Bank Society of YukonminorOthersAddressing food insecurity in the Yukon by providing essential food support to individuals and families in need across the territory.
• Yukon All-City Band SocietyminorOthersNot-for-profit presenting annual live wind ensemble and jazz concerts in Whitehorse and Yukon communities, delivering music development opportunities to Yukon youth and adults.
• The Yukon Krakens (Canada Cup of Robotics)minorOthersTeam representing Whitehorse, Yukon at the Canada Cup of Robotics. Patrick and Ronan (Grade 6) won Yukon qualifier and earned spot at national tournament.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Suki AI: Suki offers an AI voice assistant for clinicians that generates notes, retrieves information, and automates EHR tasks across multiple EHR systems. It is directly comparable to Spotlight as a voice-first clinical AI overlay designed to reduce documentation burden.
• Abridge: Abridge is a leading ambient AI medical scribe that turns patient-clinician conversations into structured clinical notes integrated with major EHRs. It competes with Spotlight in the same voice-to-chart workflow category and addresses the same administrative burnout problem.
• Augmedix: Augmedix provides AI-driven ambient medical documentation and clinical data services to healthcare systems and clinicians. It overlaps with Spotlight on using AI to eliminate clinical documentation work, though it is primarily delivered as a service plus AI rather than an on-premise device.
• DeepScribe: DeepScribe builds an ambient AI medical scribe that automatically generates clinical notes directly within the EHR. It competes with Spotlight for the same clinician pain point (post-visit charting) and targets similar primary care and specialty ambulatory practices.
• Robin Healthcare: Robin Healthcare provides an AI-powered clinical assistant that creates notes, billing codes, and referrals via ambient capture and voice. It is a directly comparable startup pursuing voice-driven documentation automation for ambulatory clinicians.

Broad incumbents

• Nuance (Microsoft) Dragon Medical One: Microsoft's Dragon Medical One is the dominant cloud-based medical speech recognition platform used across most major EHRs. It is a broad incumbent that competes directly with Spotlight's voice-driven EHR interaction model, with far greater enterprise reach and integrations.
• 3M M*Modal: 3M's M*Modal is a long-established clinical speech recognition and natural language understanding platform used inside many hospital EHRs. It is a broad incumbent competing with Spotlight's voice-first clinician workflow automation, particularly in large health system deals.
• Athenahealth: Athenahealth is a major cloud-based EHR and practice management vendor serving ambulatory practices, including community health centers. It is a broad incumbent alternative to Spotlight's standalone or companion EHR positioning.

Emerging players

• Notable: Notable is an AI platform automating clinical and administrative workflows for health systems, including scheduling, documentation, and billing. It overlaps with Spotlight's process automation capabilities, though Notable targets larger hospital systems and a broader workflow surface.
• Tali AI: Tali AI is an emerging Canadian AI clinical assistant for physicians that provides voice-driven documentation, medical search, and EHR interaction. It is a closely comparable emerging player targeting the same clinician pain points and ambulatory market as Spotlight.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/peersupportio

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds2 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about PeerSupport.io