City of Fort Worth

What City of Fort Worth does

The City of Fort Worth is a municipal government entity established in 1849, operating as a Type A general law municipality under Texas state law. It serves over 900,000 residents across 11 council districts, led by an elected mayor, providing core municipal services including water and utilities, waste management and recycling, public safety (police, fire, EMS), code enforcement, animal care, transportation infrastructure, parks and recreation, libraries, development services, public events, and environmental quality. The City also operates three airports (Perot Field Fort Worth Alliance, Meacham, and Spinks), the Fort Worth Convention Center, Dickies Arena, and the Will Rogers Memorial Center, and manages a diversified economic development program targeting aviation MRO, logistics, data centers, and corporate retention.

The City's core technology stack centers on a citizen engagement ecosystem anchored by the MyFW mobile application (iOS and Android) and the 311 Fort Worth Contact Center, both powered by a Motorola Solutions service request and work order management platform. The MyFW app incorporates artificial intelligence for service request processing and routing, voice input, photo submission, map-based location, and 24/7 status tracking with notifications; the 311 center handles phone, chat, online, and SMS-to-817311 inquiries across roughly a dozen service categories. Supporting tools include OneAddress (address-level permit, code violation, and crime lookup), My Area & Data Maps (interactive GIS portal with parcel explorer and economic development data), FWTV (Granicus-powered broadcast of City Council and board meetings streamed online and via YouTube), Virtual Court, Neighborhood WiFi, and an open data/transparency portal. ArcGIS powers the Parcel Data Explorer.

The City's revenue model is non-commercial municipal: it is funded primarily through property taxes, utility revenues, fees (permits, court citations, water service, development activities), and grants, including a $2,344,735 U.S. Department of Justice grant awarded to reduce DNA testing backlogs. The City does not report traditional revenue figures and operates as a public government entity owned and governed by its residents, with capital programs funded through municipal bonds and voter/council approvals. Recent strategic activity includes the $606 million Phase 2 Convention Center expansion (completion early 2030), a $120 million MTU Maintenance 30-year lease, an up to $70 million Embraer MRO facility groundbreaking, the Alliance Logistics District joint venture with Hillwood and BNSF, and a proposed $1.1 billion Edged Data Centers investment.

Name

City of Fort Worth

Legal name

City of Fort Worth

Website

https://fortworthtexas.gov

Company type

Public

Founded year

1849

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

The City of Fort Worth is a Texas municipal government serving over 900,000 residents across 11 council districts, providing utilities, public safety, waste management, development services, airports, and public events. It operates the MyFW app, 311 contact center, Convention Center, and three city-owned airports, funded through taxes, fees, and grants.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Water Supply and Irrigation Systems (221310), Administration of Housing Programs, Urban Planning, and Community Development (9251)

SIC

Refuse Systems (4953), Sanitary Services (4950), Water Supply (4941)

akta.pro primary industry

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

akta.pro secondary industries

Municipal Solid Waste Collection (Residential/Commercial) (IMAIAFAA), Parks, Recreation & Cultural Services (BPAIACAI), City/Municipal Public Health Departments (HLAJAAAC), Public Works / In-House Municipal Collection Operations (EUAIAAAF), Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ)

Keywords

• Municipal government services
• Public utilities management
• Waste and recycling
• Public safety services
• Economic development

Headquarters

HQ city

Fort Worth

HQ country

United States

HQ region

North America

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Distribution channels5 records

Marketing channels8 records

Core offering

The City of Fort Worth is a municipal government entity providing essential public services to over 900,000 residents, including water and utilities, waste management and recycling, public safety (police, fire, EMS), permitting and development services, transportation infrastructure, parks and recreation, library services, and public events. The city operates a multi-channel citizen services ecosystem including the MyFW mobile app, 311 Contact Center, online permitting, virtual court, and open data platforms, enabling 24/7 access to municipal services and information.

Product overview

The City of Fort Worth operates a multi-platform citizen services ecosystem consisting of the MyFW mobile app (core product), 311 Fort Worth Contact Center, OneAddress search tool, FWTV broadcast platform, My Area & Data Maps portal, and various public facilities including the Convention Center and Alliance Airport. These products work together to provide residents 24/7 access to city services including issue reporting, government meeting viewing, court services, public events access, and community data. The MyFW app serves as the primary digital touchpoint integrating with Motorola Solutions for service request routing, while FWTV and the Convention Center serve as physical and broadcast platforms for civic engagement.

Differentiator

Problem solved

Functional benefit

Brands

• MyFW: Official mobile app for residents and visitors to report issues and access city services
• FWTV
• 311 Fort Worth
• Perot Field Fort Worth Alliance Airport
• Fort Worth Convention Center

Products and services

• MyFW Mobile App Official mobile application for Fort Worth residents and visitors to report issues and access city services 24/7, featuring AI-powered request processing, photo submission, map-based location, and voice reporting. Available on iOS and Android.
• 311 Fort Worth Contact Center Phone, chat, email, and online service request center handling non-emergency municipal services including Animal Care and Control, Code Enforcement, Environmental, Forestry, Graffiti, Parking, Solid Waste, Stormwater, Streets, Traffic, and general inquiries.
• OneAddress Address search tool that allows citizens to find all city data for a specific location including permits, code violations, and crime information around their home.
• FWTV (Fort Worth Television) City's television channel broadcasting live and recorded City Council meetings, board meetings, presentations, and programming. Content available online, on TV, and via YouTube.
• My Area & Data Maps Interactive mapping tool enabling citizens to locate waste collection dates, elected officials, council districts, meetings, events, and access GIS data for their address, including parcel data and economic development information.
• Fort Worth Convention Center Major city-owned public events facility hosting conventions, sporting events, concerts, and tourism activities, currently undergoing a $606 million Phase 2 expansion expected to nearly double the city's convention business upon completion in early 2030.
• Perot Field Fort Worth Alliance Airport City-owned regional airport hosting aviation MRO operations, supporting commercial aviation maintenance and services with tenants including Embraer and MTU Maintenance.
• Virtual Court Online court appearance system providing an alternative to in-person Municipal Court appearances with e-service options and online requirements for handling citations and warrants.
• Neighborhood WiFi Community WiFi initiative providing internet access to Fort Worth neighborhoods through city-operated hotspots and public wireless internet services.

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability1 record

Feature4 records

Partnerships

Six partnerships are on record, tiered notable and core.

• Edged Data CentersnotableStrategic or Co-development Partner · 3 March 2026Edged Data Centers, a subsidiary of Endeavor, is proposing a $1.1 billion data center investment near Veale Ranch. The city is considering a 10-year, 50% property tax break on equipment in exchange for the investment and 50 jobs at $73,000 average annual salary.
• Weir MineralsnotableStrategic or Co-development Partner · 11 February 2026Weir Minerals is expanding its downtown office presence at 777 Main building with a $3.4 million investment, retaining 67 jobs at minimum $160,000 annual salary. The company has committed to directing clients to stay in downtown hotels for a minimum of 260 nights, supporting the local hospitality industry.
• HillwoodcoreStrategic or Co-development Partner · 18 November 2025Hillwood, BNSF Railway, and the City of Fort Worth created the Alliance Logistics District within Smart Port at AllianceTexas. Hillwood is investing $20 million in infrastructure connecting 15 million square feet of logistics space to BNSF's intermodal facility.
• BNSF RailwaycoreStrategic or Co-development Partner · 18 November 2025BNSF Railway partners with Hillwood and the City of Fort Worth on the Alliance Logistics District, a first-of-its-kind mobility logistics hub within Smart Port at AllianceTexas. The district enables autonomous vehicles, CDL-free shuttles, and heavy-haul loads over 80,000 pounds without permits.
• EmbraernotableStrategic or Co-development Partner · 15 October 2025Embraer is investing up to $70 million in a new MRO facility at Perot Field Alliance Airport, creating approximately 250 skilled aviation jobs. The expansion will increase Embraer's U.S. capacity to serve E-Jets customers by 53%. The project is supported through incentives from Fort Worth City Council, Denton County, and the State of Texas.
• MTU MaintenancecoreStrategic or Co-development Partner · 24 June 2025MTU Maintenance Fort Worth signed a 30-year lease with the City of Fort Worth to expand at Perot Field Fort Worth Alliance Airport. The $120 million investment will transform the site into a full disassembly, assembly, and test facility, creating 1,200 direct highly skilled jobs and up to 2,000 indirect jobs in the region.

Scale indicators20 records

Recent moves8 records

Expansion highlights4 records

Direct peers

• City of Dallas: Adjacent Texas municipality in the DFW metroplex with a comparable population base, airport operations (Love Field), convention facilities (Kay Bailey Hutchison Center), and similar municipal-service structure. Most directly comparable peer given shared metropolitan context.
• City of Austin: Texas state capital with comparable population scale, major convention infrastructure (Austin Convention Center undergoing expansion), significant tech and data-center economic-development activity, and similar full-service municipal mandate.
• City of Houston: Largest Texas municipality, comparable in scale of municipal services, airports (George Bush Intercontinental, Hobby), convention facilities, and economic-development ambition. Strong reference for aviation and large-event hosting.
• City of San Antonio: Texas municipality with comparable population tier, convention center (Henry B. González), airport (San Antonio International), and full-service municipal mandate. Useful peer for Texas-specific municipal-service benchmarks.
• City of Charlotte: Fast-growing Southeastern US city with comparable population tier, Charlotte Douglas International Airport (major MRO hub), and Charlotte Convention Center expansion. Strong peer on aviation-MRO economic development.
• City of Nashville: Rapid-growth US city with comparable population tier, Music City Center convention facility, Nashville International Airport (BNA), and major tourism/events economy. Useful peer for events-led municipal growth.

Broad incumbents

• City of Phoenix: Sun Belt peer city of similar size and growth profile, operating Sky Harbor International Airport, Phoenix Convention Center, and similar utility/transportation/waste functions. Reference for high-growth mid-tier US city operating model.
• City of Denver: Mid-tier US city with comparable population, DIA airport operations, Colorado Convention Center, and active economic-development agenda. Strong analog for Sun Belt-to-Mountain West municipal growth patterns.
• City of Indianapolis: Midwestern mid-tier city with comparable population scale, Indianapolis International Airport, Indiana Convention Center, and similar full-service municipal mandate including water utility (Citizens Energy). Useful cross-region operating benchmark.
• City of Columbus: Mid-tier Ohio capital with comparable population scale, John Glenn Columbus International Airport, Greater Columbus Convention Center, and similar data-center/investment attraction profile. Reference for municipal digital-services comparison.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/cityoffortworth
• YouTubeyoutube.com/user/CityofFortWorth
• Facebookfacebook.com/CityOfFortWorth
• LinkedInlinkedin.com/company/city-of-fort-worth

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Fort Worth