BIG Language Solutions

What BIG Language Solutions does

BIG Language Solutions is a US-based language services provider headquartered in Atlanta, Georgia, offering translation, interpretation, and accessibility services across more than 300 languages and dialects. Founded in 1980, the company serves regulated industries including healthcare, government, financial services, legal/IP, and life sciences, with documented deployments at healthcare payors (including a Top 20 healthcare payor and a Medicare-focused senior manager), a Fortune 500 banking company, a large US retailer, federally qualified health centers, and federal/state agencies reached through NASPO ValuePoint and GSA Advantage contracts.

The company's core technology stack consists of five proprietary platforms: LanguageExpress™ for high-volume, AI-assisted translation workflows with same-day turnaround and direct-to-member fulfillment; LanguageVault® for enterprise-grade translation management with open APIs; InterpVault™ for real-time interpretation management with EHR/EMR and Zoom/Microsoft Teams/Google Meet integrations; IPVault™ for end-to-end global patent management; and LanguageNow™ for instant secure translations using custom-trained neural machine translation (NMT) engines with quality estimation. These platforms are supported by a curated network of 7,500+ healthcare linguists, 3,000+ lawyer-linguists, and 10,000+ specialized interpreters, accessed on a 24/7 basis with operational SLAs including 99.999% uptime, 20-second average connect time for medical interpretation, and a 10-point quality assurance framework.

Revenue is generated primarily through B2B quote-based enterprise pricing, multi-year service contracts with dedicated account management, and a mix of professional services (per-word/per-page translation), usage-based interpretation (per-minute/per-session), and recurring platform access bundled with services. The company has executed a roll-up acquisition strategy (Dora Wirth Languages in 2021 and ISI Language Solutions in 2020) under a multi-brand portfolio that also includes Protranslating, Language Link, BIG IP, and Lawlinguists. Distribution combines direct enterprise field sales, inside sales for mid-market, government contract vehicles, and a recently launched 'Intelligent Business Operations' service line extending AI-assisted human-in-the-loop workflow automation beyond language services.

Name

BIG Language Solutions

Legal name

BIG Language Solutions

Website

https://biglanguage.com

Company type

Private

Founded year

1980

Operating status

Operating

Headcount range

11–50 employees

Short description

BIG Language Solutions is a US-based, multi-brand language services provider offering translation, interpretation, and accessibility solutions across 300+ languages to healthcare, government, financial services, legal, and life sciences clients via five proprietary technology platforms.

Ownership category

akta.pro rank

Product category

Translation and Interpretation Services

NAICS

Translation and Interpretation Services (541930)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Engineering, Accounting, Research, Management (8700)

akta.pro primary industry

Translation, Language Accessibility & Reading Support Tools (e.g., TTS, Captions, Immersive Reader) (EDAFAOAL)

akta.pro secondary industries

Machine Translation & Multilingual NLP (HDAAADAD), Speech Translation & Multilingual Speech Tech (HDAAAFAE), Localization, Translation & Multilingual Publishing Tools (EDAFAHAJ), Multilingual/Translation Communication Apps (BPAMACAJ)

Keywords

• Language translation services
• Interpretation services
• Language technology platforms
• Healthcare language access
• Patent translation services

Headquarters

HQ city

Atlanta

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Translation Services: Professional translation services in 300+ languages covering healthcare, legal, financial, and clinical documents. Revenue generated through project-based pricing per word/page and volume-based contracts for high-volume clients.
2. Interpretation Services: On-demand interpretation including Over-the-Phone (OPI), Video Remote (VRI), Onsite, and Telehealth interpretation. Revenue from per-minute or per-session usage, with subscription options for enterprise clients requiring ongoing access.
3. Technology Platform Licensing: Access to proprietary platforms (LanguageVault, InterpVault, IPVault) as part of service packages or potentially standalone licensing for enterprise clients.
4. Intelligent Business Operations: Expanding beyond language services to optimize additional business processes with human expertise, AI, and automation.
5. Alternate Formats Services: Accessible format production including braille, large print, audio, and ASL interpretation services with Section 508 compliance.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels9 records

Core offering

BIG Language Solutions provides professional translation, interpretation, and language access services in 300+ languages, supported by five proprietary technology platforms (LanguageExpress, LanguageVault, IPVault, InterpVault, LanguageNow) that combine AI-assisted workflows with expert human linguists. The company serves regulated industries including healthcare, government, financial services, legal, and life sciences with compliance-driven solutions and integrated enterprise security (HITRUST, HIPAA, ISO 27001, SOC 2).

Product overview

BIG Language Solutions is a comprehensive language solutions provider offering a portfolio of proprietary technology platforms and professional language services. The core technology stack includes five main platforms: LanguageExpress™ for high-volume, AI-assisted translation workflows with same-day turnaround; LanguageVault® for enterprise-grade translation management and security; IPVault™ for end-to-end global patent management; InterpVault™ for real-time interpretation management with API integrations; and LanguageNow™ for instant secure translations using custom-trained NMT engines. These platforms are complemented by professional services including interpretation (over-the-phone, video remote, onsite, telehealth, and contact center), translation (healthcare, legal, financial, clinical, large-scale, and patent), alternate formats (braille, large print, ASL, audio), and language access consulting. The company operates across regulated industries including healthcare, life sciences, government, financial services, and legal/IP sectors.

Differentiator

Problem solved

Functional benefit

Brands

• LanguageExpress™: Custom workflows for high-volume, high-quality translations ready in hours.
• LanguageVault®
• InterpVault™
• IPVault™
• LanguageNow™

Products and services

• LanguageExpress™ Custom workflows platform for high-volume, high-quality translations delivered at scale in hours using AI-assisted automation with same-day turnaround and direct-to-member fulfillment services for enterprise clients.
• LanguageVault® Real-time translation management platform backed by enterprise-grade security, governance, and control, with 24/7 availability, open APIs, and seamless system integration for managing sensitive enterprise translation projects.
• IPVault™ End-to-end global patent management platform that streamlines the process from quote to translation to filing, supporting patent translation and foreign filing/validation services for IP attorneys and corporate legal teams.
• InterpVault™ Centralized interpretation management system providing real-time interpreter access, real-time reporting, billing and performance analytics, API integration, and connections with Zoom, Microsoft Teams, Google Meet, and EHR/EMR systems.
• LanguageNow™ Instant, secure translation platform tailored to approved terminology, using custom-trained Neural Machine Translation (NMT) engines with quality estimation and optional post-editing on demand, supporting 49+ language pairs.
• Over-the-Phone Interpretation On-demand telephone interpretation services available 24/7 in 300+ languages, with average 20-second connect time, 99.999% uptime, and a 10-point quality assurance framework with skill-based routing for healthcare, legal, and business clients.
• Video Remote Interpretation Real-time video interpretation services in 60+ languages including American Sign Language (ASL), available 24/7/365 via desktop, tablet, or mobile devices with on-demand access and scheduled appointment capabilities.
• Onsite Interpretation Professional in-person interpretation services for conferences, corporate meetings, legal proceedings, and healthcare settings, provided with experienced interpreters and state-of-the-art equipment.
• Telehealth Interpretation HIPAA-compliant telehealth interpreting services supporting equitable patient care during remote video and telephone appointments in 300+ languages including ASL, with 24/7 availability and CMS Final Rule compliance.
• Contact Center Interpretation Flexible interpretation solutions for contact center workflows supporting 300+ languages with 20-second average response time, 3-second IVR routing, and a 95% fill rate for requests.
• Alternate Formats Accessible format services including braille, large print, American Sign Language (ASL), and audio recordings with Section 508, ADA, and CMS Final Rule compliance for regulated industries.
• Large Scale Translation High-volume translation services powered by LanguageExpress™ with same-day turnaround, 300+ languages, secure compliant workflows, and direct-to-member fulfillment including printing and mailing for large enterprise projects.
• Language Access Services Comprehensive language access consulting and implementation services including custom solutions, CMS Final Rule, Section 1557, and ADA compliance support, and centralized language access management for healthcare and government clients.
• Healthcare Translation Medical and healthcare translation services with 7,500+ expert linguists for patient intake forms, consent documents, medical records, discharge instructions, and explanation of benefits in 300+ languages with HIPAA and HITRUST compliance.
• Legal Translation Secure legal document translation by 3,000+ lawyer-linguists for M&A, regulatory filings, contract management, litigation, and eDiscovery in 100+ languages with sworn and notarized translation services.
• Financial Translation Expert financial translation services for annual reports, half-year and interim reports, ESG reports, audits, disclosures, and corporate governance documentation in 300+ languages with IFRS and GAAP compliance.
• Clinical Translation Life science and clinical research translation supporting EU MAA, EU MDR, FDA, and other regulatory processes for medical devices, CROs, clinical trials, and regulatory affairs.
• Patent Services Comprehensive patent translation and filing services including foreign filing and validation through the IPVault™ platform for end-to-end global patent management for IP law firms and corporate IP teams.

Quantifiable outcome

• 20-second average connect time for qualified medical interpreters
• +5 more outcomes

Named customers7 records

Segments7 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability3 records

Feature5 records

Partnerships

One partnership is on record.

• Dora Wirth Languages (DWL)coreStrategic or Co-development Partner · 13 July 2021BIG Language Solutions completed the acquisition of Dora Wirth Languages (DWL) in July 2021, expanding operations in the life sciences sector. This acquisition enhances BIG's offerings across translation, localization, interpretation, and other language services aimed at pharmaceutical, CRO, and medical device companies. DWL operates as a brand under BIG Language Solutions.

Scale indicators11 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• RWS Group: Public UK-based LSP owning the Trados translation platform and SDL's enterprise assets, with leading patent translation and regulated-industry practices that compete head-on with BIG IP and Lawlinguists.
• Smartling: Translation management platform serving enterprise customers with AI-assisted translation and integration into digital content workflows, overlapping with BIG's LanguageVault and LanguageNow positioning.
• Welocalize: Tech-enabled LSP combining AI-driven workflows with human linguists, serving regulated industries including life sciences and legal/IP — a comparable hybrid model and similar mid-to-large enterprise customer base.
• Lionbridge: Major tech-enabled LSP with AI-assisted translation workflows and a strong enterprise footprint in healthcare, life sciences, financial services and legal — overlapping directly with BIG's vertical focus and platform approach.
• LanguageLine Solutions: Largest US-based interpretation and translation provider, owned by Teleperformance, with deep healthcare, government and enterprise focus and a similar OPI/VRI/on-site service mix as BIG Language Solutions.
• TransPerfect: Largest privately held global language services company, offering translation, interpretation and proprietary platform technology (GlobalLink) across regulated industries — a direct competitor to BIG across enterprise and legal verticals.
• Language Services Associates (LSA): Enterprise language services provider offering interpretation, translation and language access programs to healthcare, government and corporate clients — a like-for-like competitor on services and verticals.
• CyraCom International: US healthcare-specialist interpretation and translation provider serving payors, providers and community health centers — closely comparable to BIG's primary healthcare segment and OPI/VRI delivery model.

Emerging players

• Lilt: AI-first translation platform using adaptive neural MT with human-in-the-loop reviewers — an emerging competitor attacking the same hybrid human-plus-AI workflow that powers LanguageExpress and LanguageNow.
• Unbabel: AI-augmented translation platform pairing custom language models with post-editors for enterprise customers — directly comparable to BIG's MTPE/NMT approach and a credible emerging threat to translation pricing.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/big-language-solutions

Compliance11 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about BIG Language Solutions