Name

Uganda Airlines

Legal name

Uganda National Airlines Company Limited

Website

https://ugandairlines.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

501–1,000 employees

Ownership category

akta.pro rank

Product category

Passenger Air Transportation

NAICS

Scheduled Air Transportation (48111), Scheduled Passenger Air Transportation (481111), Nonscheduled Air Transportation (4812), Nonscheduled Chartered Freight Air Transportation (481212)

SIC

Air Transportation, Scheduled (4512), Air Transportation, Nonscheduled (4522)

akta.pro primary industry

National Flag/Legacy Full-Service Airlines (THABAAAB)

akta.pro secondary industries

Full-Service Airlines (Passenger + Belly Cargo Integrated) (THABAAAF), Long-Haul Full-Service Airlines (Widebody Operators) (THABAAAH), Network Airlines (Full-Service, Flag & Regional) (TLAFAAAA)

Keywords

• Scheduled passenger flights
• Air cargo services
• Frequent flyer program
• Group travel bookings
• Aircraft charter services

Headquarters

HQ city

Entebbe

HQ country

Uganda

HQ region

Africa

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Operations, Infrastructure, Personnel, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Passenger Ticket Sales: Primary revenue stream from scheduled air transportation of passengers across business class, premium economy, and economy cabin classes on regional and international routes
2. Cargo Services: Cargo transportation services including freight carriage on passenger aircraft
3. Ancillary Services: Additional revenue from excess baggage charges, preferred seat selection, lounge access, upgrade fees, Wi-Fi on board, and special services
4. Charter Services: Charter flight services for groups or private hires
5. Holiday Packages: Bundled holiday packages including flights and related travel services

Pricing tiers

Go-to-market motion3 records

Distribution channels7 records

Marketing channels6 records

Core offering

Uganda Airlines operates as Uganda's national flag carrier, providing scheduled passenger air transportation across 14+ destinations in East Africa, the Middle East, India, and the United Kingdom, with three cabin classes (Business, Premium Economy, Economy). The airline also offers cargo transportation, the Crane Flyer loyalty program, holiday packages, charter services, and a group travel program for 10+ passengers. Core distribution runs through ugandairlines.com, iOS and Android mobile applications, a call center, and authorized travel agents.

Product overview

Uganda Airlines operates as a full-service national carrier providing scheduled passenger and cargo air transportation. The core product is the flight booking platform (web and mobile app) enabling customers to book flights across the airline's route network spanning East Africa, Southern Africa, Europe (London), Middle East (Dubai), and India (Mumbai). The airline offers three cabin classes (Business, Premium Economy, Economy) with differentiated service levels. Supporting products include Cargo Services for freight transportation, Crane Flyer loyalty program with tiered membership benefits, Holiday Packages for leisure travelers, Charter Services for private flights, and Group Booking for bulk travel arrangements. The airline wet-leased capacity from Ethiopian Airlines during fleet maintenance periods and maintains interline agreements with carriers like Airlink for expanded connectivity.

Differentiator

Problem solved

Functional benefit

Brands

• Crane Flyer: Uganda Airlines' loyalty program that allows passengers to earn miles for every flight and redeem them for reward tickets and additional services.

Products and services

• Scheduled Passenger Flight Services Scheduled passenger air transportation on regional and international routes across East Africa, Southern Africa, West Africa, the Middle East, India, and the United Kingdom, with multiple cabin classes.
• Cargo Services Freight and cargo transportation services supporting regional trade corridors, including the Nigeria-East/Southern Africa Air Cargo Corridor, with carriage on passenger aircraft across the airline's route network.
• Crane Flyer Loyalty Program Frequent flyer program with tiered membership (Bronze Nile, Silver Back, Equator Gold) allowing members to earn miles on flights and redeem them for reward tickets, lounge access, extra baggage, and priority services.
• Holiday Packages Bundled vacation offerings combining flights and accommodation options for leisure travelers visiting Uganda and other destinations on the network.
• Charter Services Private aircraft charter services for custom travel arrangements and group hires available on request.
• Group Booking Program Group travel program for 10 or more passengers offering discounted fares, flexible deposit and balance payments up to 7 days before departure, dedicated check-in counters, and dedicated group reservations consultants for schools, religious groups, families, sports teams, and conferences.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature5 records

Partnerships

Three partnerships are on record, tiered core and minor.

• AirlinkcoreChannel Partner/ Reseller/ Distributor · 2 December 2025Uganda Airlines signed an interline agreement with South Africa's Airlink to expand regional connectivity. The deal allows passengers to book single tickets from Entebbe to over 45 destinations in South Africa and the wider Southern African region, with simplified transfers and baggage handling.
• Ethiopian AirlinescoreStrategic or Co-development PartnerWet-lease agreement where Ethiopian Airlines provided a Boeing 787-8 aircraft to bridge capacity gap caused by maintenance issues on Uganda Airlines' Airbus A330 fleet. The arrangement was expected to remain in place for approximately two months while aircraft underwent mandatory maintenance. Ethiopian Airlines executive Girma Wake also serves as interim CEO of Uganda Airlines.
• RwandAirminorChannel Partner/ Reseller/ DistributorNigeria partnered with RwandAir to extend the Nigeria-East and Southern Africa Air Cargo Corridor to Kigali, Harare, and Lusaka, building on an existing corridor launched with Uganda Airlines on Africa Day 2025. The partnership offers cargo rates under $2 per kilogram compared to previous rates of $3-10/kg.

Scale indicators6 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• TAAG Angola Airlines: Angola's national carrier operating scheduled passenger and cargo services across Africa, Europe, and South America. Comparable as a state-owned African flag carrier of similar scale with long-haul ambitions.
• Kenya Airways: Already-listed primary direct peer, retained for ranking emphasis on the most directly comparable East African flag carrier competing on overlapping East African and London routes.
• Kenya Airways: Kenya's national flag carrier operating scheduled passenger and cargo services across Africa, Middle East, Asia, and Europe from its Nairobi hub. Directly comparable as an East African national carrier competing for similar regional connecting traffic.
• RwandAir: Rwandan national carrier with a similarly young, modern fleet serving Africa, Middle East, Europe, and Asia. Comparable as a regional flag carrier competing for the same East/Central African traffic flows, with which Uganda Airlines has signed a cargo corridor partnership.
• Air Tanzania: Tanzanian state-owned national carrier operating scheduled domestic and regional services with growing international ambitions. Directly comparable as a small African state-owned flag carrier operating from a regional hub.

Broad incumbents

• Emirates: Global full-service carrier operating Uganda's Dubai route. Comparable as a larger incumbent offering overlapping long-haul connectivity with premium cabins and cargo capacity, capturing significant share of Uganda's international traffic.
• South African Airways: South Africa's flag carrier with a broader African and intercontinental network. Comparable in state-owned flag-carrier structure and similar long-haul ambitions, though significantly larger and currently under restructuring.
• Ethiopian Airlines: Africa's largest and most profitable flag carrier, currently wet-leasing a Boeing 787-8 to Uganda Airlines and supplying its former CEO as interim leader. Overlaps heavily on East African, Mumbai, and London routes via its Addis Ababa hub.

Emerging players

• Flydubai: Low-cost carrier serving the Entebbe–Dubai corridor. Comparable as a competing operator on Uganda's flagship Dubai route, but with a distinctly different low-cost model.

Regional players

• Air Burundi: Small East African carrier serving a similar sub-regional niche. Comparable as a small African airline targeting intra-East African routes, though significantly smaller in scope than Uganda Airlines.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/ugandairlines

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Uganda Airlines