Asociación SER

What Asociación SER does

Asociación SER (Ser-Estar-Responder) is a Spanish non-profit association founded in 1982 and headquartered in Madrid that delivers an integrated portfolio of services for adults with intellectual disabilities and their families. The organization operates Centro Especial de Empleo RESPONDER — registered as CEE No. 5 of the Community of Madrid — which provides industrial laundry services (collection, washing, ironing, and packaging of work uniforms and laboratory linens) to enterprise clients including Bosch and Makro, large food retailers, and social-services facilities such as sheltered housing and care residences. Dry cleaning is subcontracted. Beyond the social-enterprise laundry, the association runs Centros Ocupacionales ESTAR (day programs), Pisos Tutelados RENACER (supported living arrangements), a Servicio de Inserción Laboral that placed 64 of 147 attendees into jobs in 2017, and a Servicio de Ocio y Convivencia Encuentro providing recreational and cultural programming.

Revenue is generated through three principal streams: commercial laundry contracts with corporate and institutional clients, public subsidies from the Comunidad de Madrid covering up to 75% of minimum-wage costs for disabled workers registered with social security, and donations plus membership dues from individuals and organizations such as Fundación La Caixa (€4,000 grant in 2024). Individual donors receive a 75% tax deduction and corporate donors a 35% deduction under Spanish Law 49/2002. The association is part of the INCORPORA Madrid network of 38 entities coordinated by Fundación La Caixa, and participates in AESE, the national supported-employment association with 75 member entities. Declared an Entity of Public Utility in 1994 and a Municipal Public Utility Entity in 2009, the organization is governed by a member-based Junta Directiva; it is not a subsidiary of any parent and operates independently.

Name

Asociación SER

Legal name

ASOCIACION SER

Website

https://asociacionser.org

Company type

Private

Founded year

1982

Operating status

Operating

Headcount range

1–10 employees

Short description

Asociación SER is a Madrid-based non-profit founded in 1982 that provides integrated services for adults with intellectual disabilities, including an industrial laundry social enterprise (CEE RESPONDER), vocational training, job placement, occupational centers, supported living, and leisure programs.

Ownership category

akta.pro rank

Product category

Disability Employment Services

NAICS

Vocational Rehabilitation Services (624310), Individual and Family Services (6241), Drycleaning and Laundry Services (except Coin-Operated) (81232)

SIC

Services-Social Services (8300), Services-Employment Agencies (7361)

akta.pro primary industry

Disability Services & Assistive Solutions (Accessibility, Assistive Tech) (BPAGALAM)

akta.pro secondary industry

Employment & Job Readiness Support Services (BPAGAEAJ)

Keywords

• Disability employment services
• Supported employment programs
• Industrial laundry services
• Vocational training services
• Social integration programs

Headquarters

HQ city

Madrid

HQ country

Spain

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Others

Revenue model

1. Industrial Laundry Services: Centro Especial de Empleo RESPONDER provides industrial laundry services including cleaning, pickup and delivery, washing, ironing, and packaging of work uniforms and laboratory clothing. The center operates as a social enterprise providing employment for people with intellectual disabilities.
2. Donations and Subsidies: Association receives donations from individuals and organizations (e.g., €4000 from Fundación La Caixa) as well as public subsidies from Comunidad de Madrid for maintaining employment positions for workers with disabilities.
3. Membership Dues: Association offers membership options where supporters pay periodic dues, with tax benefits under Spanish Law 49/2002 Article 18 (75% deduction for individuals, 35% for companies).

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Asociación SER is a non-profit association that operates Centro Especial de Empleo RESPONDER (registered as CEE No. 5 of the Community of Madrid), providing industrial laundry services including cleaning, washing, ironing, and packaging of work uniforms and laboratory clothing. The organization also delivers a portfolio of social services for people with intellectual disabilities including labor insertion (SIL), occupational day centers (ESTAR), supported living (RENACER), and leisure programs (Encuentro). All operations are designed to create employment and social integration opportunities for people with intellectual disabilities.

Product overview

Asociación SER operates as a non-profit organization providing a portfolio of integrated services for people with intellectual disabilities in Madrid, Spain. The core offerings include the Centro Especial de Empleo RESPONDER (an industrial laundry service registered as CEE No. 5), the Servicio de Inserción Laboral (labor insertion service), Centros Ocupacionales ESTAR (occupational centers), Pisos Tutelados RENACER (supported living), and the Servicio de Ocio y Convivencia Encuentro (leisure service). Founded in 1982, the organization has over 40 years of experience supporting the personal, social, and labor integration of adults with intellectual disabilities.

Differentiator

Problem solved

Functional benefit

Products and services

• Centro Especial de Empleo RESPONDER - Industrial Laundry Service
• Servicio de Inserción Laboral (SIL)
• Centros Ocupacionales ESTAR
• Pisos Tutelados RENACER
• Servicio de Ocio y Convivencia Encuentro

Quantifiable outcome

• 64 job placements in 2017 from 147 people attended
• +1 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered core, major and minor.

• Fundación SERcoreStrategic or Co-development Partner · 1 January 1982Fundación SER is the parent organization that maintains various centers and services including Occupational Centers, Sheltered Housing, Leisure and Sports Services, and Employment Insertion Services. It organized the Belenes contest where CEE Responder won prizes in multiple years. The foundation contributes to quality of life improvement for people with intellectual disabilities and their families through social promotion and autonomy.
• AESE (Asociación Española de Empleo con Apoyo)majorStrategic or Co-development PartnerAESE represents the Supported Employment movement with 75 social entities present across all Spanish autonomous communities and in Latin America. Founded June 22, 1993, declared public utility October 15, 2010. Asociación SER participates in virtual entity meetings organized by AESE.
• Incorpora MadridcoreStrategic or Co-development PartnerAsociación SER is part of the INCORPORA program of Fundación La Caixa since its inception in Madrid. Currently part of the network of 38 entities working jointly on labor integration for people at risk. The program has been active since 2006.
• IbermutuamurminorOthersIbermutuamur is a workplace accident and occupational accident mutual. CEE Responder received a commemorative plaque for 25 years of association with Ibermutuamur. The mutual provides occupational risk prevention training.

Scale indicators6 records

Recent moves6 records

Expansion highlights3 records

Direct peers

• Ilunion: Ilunion is the social enterprise arm of the ONCE group in Spain and operates industrial laundry, contact center, and facilities services that employ people with disabilities. It is the largest and most direct competitor to CEE RESPONDER's industrial laundry model.
• Specialisterne: Specialisterne is a global organization that enables employment for people with autism and neurodiverse conditions through corporate partnerships and assessments. It is comparable to Asociación SER in mission and beneficiary population, though operating via open-market placement rather than sheltered employment.
• Fundación Prodis: Fundación Prodis is a Madrid-based nonprofit dedicated to the social and labor integration of people with intellectual disabilities through training, supported employment, and sheltered workshops. It is one of the closest direct comparables to Asociación SER in geography, mission, and service mix.

Regional players

• APROCOR: APROCOR is a Madrid-based nonprofit providing occupational centers, employment, and supported living for people with intellectual disabilities. It overlaps significantly with Asociación SER's portfolio and competes for similar beneficiaries and public funding in the Community of Madrid.

Others

• Fundación Adecco: Fundación Adecco is the Spanish foundation of the Adecco Group focused on employment inclusion for people with disabilities and other vulnerable groups. It is comparable in mission but operates primarily as an intermediation/awareness organization rather than a sheltered employment operator.
• AESE (Asociación Española de Empleo con Apoyo): AESE is the Spanish Supported Employment Association representing 75 social entities across Spain and Latin America. It is an association/network rather than a service provider, but is directly comparable as the umbrella body for the supported-employment movement in which Asociación SER participates.
• Plena Inclusión: Plena Inclusión is the Spanish federation of associations supporting people with intellectual disabilities, of which Asociación SER is a member organization. It is comparable as the sector's national representative body that channels collective advocacy, training, and best practices to its member entities.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/asociaci%C3%B3n-ser

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Asociación SER