Concord Hospitality Enterprises

What Concord Hospitality Enterprises does

Concord Hospitality Enterprises Company is a privately held, Raleigh, North Carolina-based hotel management and development company founded in 1985 that operates as a third-party manager for institutional hotel owners and REIT vehicles. The company manages a portfolio of over 150 premium-branded hotels with more than 21,000 rooms across 23 U.S. states and 2 Canadian provinces, working under franchise agreements with Marriott, Hilton, Hyatt, IHG, Choice Hotels, and Wyndham, and operating the Opus Collection sub-brand for boutique and lifestyle properties. Reported FY2022 hotel revenues reached $981 million with comparable RevPAR growth of 41.6% versus 2021.

The company earns revenue through third-party management fees, hotel development fees on new construction and adaptive reuse projects, and integrated food and beverage operations (the F&B segment alone generated over $125 million in 2022). Core operational technology includes the GPNS Solutions connectivity platform (ranked No. 1 within Marriott's Global Property Network Standards program), the PureStay cleanliness protocol launched during COVID-19, and Concord University, a multi-tiered leadership development program with an eLearning platform of over 500 courses supporting nearly 5,000 associates.

Concord pursues growth through three primary go-to-market motions: direct enterprise sales of management contracts to hotel owners and capital partners (including Whitman Peterson, CIM Group, and Lubert-Adler), brand partnership-driven development across major hospitality chains, and dedicated lifestyle/boutique expansion via Opus Collection. West Coast expansion is supported by a newly hired SVP of Business Development, and the 2026 pipeline includes the Hilton Jacksonville at Mayo Clinic (opened February 2025), South Shore Harbour Resort in Texas, three new Opus Collection properties, and continued WoodSpring Suites extended-stay build-out funded by a $167.67 million CIM Group debt facility. The company has earned the Marriott Partnership Circle Award for 10 consecutive years and ranks 4th in J.D. Power's 2023 Third-Party Hotel Management Guest Satisfaction Benchmark.

Name

Concord Hospitality Enterprises

Legal name

Concord Hospitality Enterprises Company

Website

https://concordhotels.com

Company type

Private

Founded year

1985

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Concord Hospitality Enterprises is a privately held Raleigh-based third-party hotel management and development company founded in 1985, operating 150+ premium-branded hotels across North America under Marriott, Hilton, Hyatt, IHG, and Choice franchises, plus the Opus Collection boutique sub-brand, serving institutional owners and capital partners.

Ownership category

akta.pro rank

Product category

Hotel Management Services

NAICS

Hotels (except Casino Hotels) and Motels (721110), Traveler Accommodation (7211)

SIC

Hotels & Motels (7011)

akta.pro primary industry

Business & Corporate Full-Service Hotels (THAGAAAE)

akta.pro secondary industries

Hospitality (Hotel) Property Management (BPAJAGAG), Resort Convention Hotels (THAGALAC)

Keywords

• Hotel management services
• Hotel development services
• Third-party hotel management
• Hospitality owner services
• Boutique hotel management

Headquarters

HQ city

Raleigh

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. Third-Party Hotel Management Fees: Concord Hospitality manages hotels for third-party owners and investors, earning management fees for operational services. The company operates as a hotel management company providing full-service management, development, sales, marketing, technology, accounting, and operational expertise to hotel owners.
2. Hotel Development Services: Company serves as developer for new hotel constructions, earning development fees and building equity in new properties. Concord develops hotels across multiple brands including Marriott, Hilton, Hyatt, and independent boutique properties.
3. Food and Beverage Operations: The company operates restaurants, bars, and culinary concepts within its managed hotels, including branded concepts at Opus Collection properties. F&B operations generated over $125 million in revenue in 2022.

Go-to-market motion3 records

Distribution channels4 records

Marketing channels5 records

Core offering

Concord Hospitality Enterprises is a third-party hotel management, ownership, and development company that manages premium-branded hotels (select-service, full-service, and lifestyle/boutique) on behalf of hotel owners and investors across the United States and Canada. The company provides end-to-end management, development, owner services, sales and marketing, technology, accounting, and integrated food and beverage operations, generating FY2022 hotel revenues of $981 million across a portfolio of 150+ hotels and 21,000+ rooms.

Product overview

Concord Hospitality Enterprises operates as an award-winning hotel management, ownership and development company managing a diverse portfolio of over 140 premium branded properties across the United States and Canada. The company's core offering consists of hotel management services and hotel development services, supported by owner services, sales and marketing, technology, and revenue management expertise. The portfolio spans select-service, full-service, and lifestyle/boutique segments under major brand affiliations including Marriott, Hilton, Hyatt, IHG, and Choice. The company also operates the Opus Collection by Concord sub-brand featuring boutique lifestyle hotels and culinary experiences, complemented by PureStay by Concord cleanliness protocols and Concord University leadership development training. Additional specialized offerings include GPNS Solutions for technology standards and integrated food and beverage operations.

Differentiator

Problem solved

Functional benefit

Brands

• Opus Collection by Concord: Lifestyle boutique hotel collection featuring unique management approach to boutique, independent-branded hotels and culinary experiences. Each property is designed, developed and operated to enrich the community and deliver unique experiences.

Products and services

• Hotel Management Services Full-service third-party management of select-service, full-service, and lifestyle/boutique hotels under brand affiliations including Marriott, Hilton, Hyatt, IHG, and Choice Hotels across the United States and Canada; designed for hotel owners and investors seeking professional operating expertise.
• Hotel Development Services Hotel development and construction management services for new builds, adaptive reuse, and recapitalization projects across major brands, intended for capital partners, real estate investors, and brand franchisors.
• Owner Services Comprehensive owner and investor partnership services including operational management, sales and marketing support, technology, accounting, and revenue management aimed at creating value for hotel property owners and investors.
• Opus Collection by Concord A curated collection of boutique, lifestyle hotels, restaurants, and bar concepts featuring individually crafted stories integrated through design, operations, marketing, and management; intended for owners of upper-upscale boutique and independent soft-branded properties.
• Concord University Internal multi-tier leadership development and eLearning training program supporting Concord's nearly 5,000 associates across hotel operations, sales, and management roles.
• PureStay by Concord COVID-19-derived cleanliness and safety initiative featuring enhanced cleaning and disinfecting protocols, associate training, social distancing practices, and health safety measures for guest rooms and public spaces across the managed portfolio.
• GPNS Solutions Global Property Network Standards-compliant technology and internet performance service for hotels, aligned with Marriott's GPNS program and ranking at the top for internet performance and guest service.
• Food and Beverage Operations Integrated food and beverage operations across the hotel portfolio including signature restaurants, rooftop bars, and culinary concepts under the Opus Collection, intended for hotel guests and local diners at managed properties.

Quantifiable outcome

• 41.6% RevPAR growth in 2022 compared to 2021
• +6 more outcomes

Named customers10 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Eight partnerships are on record, tiered strategic and core.

• Keystone Development and InvestmentstrategicStrategic or Co-development Partner · 13 October 2022Development partnership for Hotel West & Main, Tapestry Collection by Hilton in Conshohocken, Pennsylvania. The six-story boutique hotel is part of the SORA West transit-oriented mixed-use development.
• Marriott InternationalcoreStrategic or Co-development Partner27-year partnership for hotel development and management across multiple Marriott brands including Courtyard, Residence Inn, SpringHill Suites, TownePlace Suites, Autograph Collection, and others. Concord has received Marriott Partnership Circle Award 13 times and inducted into Partnership Circle Hall of Fame.
• HiltoncoreStrategic or Co-development PartnerDevelopment and management partnership for Hilton Hotels & Resorts, Canopy, Hampton Inn, Homewood Suites, Tapestry Collection, and other Hilton brands. Hilton 2022 Americas Development Awards recognized Concord as Developer of the Year for Lifestyle Properties.
• HyattcoreStrategic or Co-development PartnerPartnership for Hyatt Place, Hyatt Centric, and other Hyatt brands. Concord received Hyatt's 2021 Best New Property Award for Hyatt Place Atlanta Perimeter Center and Hyatt Leadership Team Award for Hyatt Centric Brickell.
• Choice HotelsstrategicStrategic or Co-development PartnerJoint hospitality management training program for students graduating from Historically Black Colleges and Universities (HBCUs). Concord sponsors a six-month manager-in-training rotational program for Cambria Hotels and other Choice brands.
• Kane Realty CorporationstrategicStrategic or Co-development PartnerPartnership for development of a 240-room Renaissance Hotel in Raleigh, North Carolina, representing collaboration on upscale full-service hotel development.
• Jackson-ShawstrategicStrategic or Co-development PartnerAwarded Concord Hospitality management contracts for two Dallas-area properties, expanding Concord's presence in the Texas market.
• Mayo ClinicstrategicStrategic or Co-development PartnerCollaboration with Mayo Clinic for development of Hilton Jacksonville at Mayo Clinic, providing hospitality services for patients and visitors at the medical campus. Mayo Clinic medical experts also advised on cleanliness and safety protocols for Hilton properties.

Scale indicators10 records

Recent moves11 records

Expansion highlights6 records

Broad incumbents

• Highgate Hotels: Major multi-brand hotel operator/investor with a much larger owned-and-managed portfolio spanning luxury, full-service and lifestyle under Marriott, Hilton and IHG. Overlaps with Concord on third-party management, branding strategy, and lifestyle/luxury expansion (including the Parc Avenue / Crescent sub-brand positioning); broader incumbent footprint.

Direct peers

• Sage Hospitality Group: Operates and manages lifestyle, soft-branded and upscale hotels under Marriott, Hilton and independent flags; runs Sage Restaurant Concepts comparable to Concord's Opus Collection F&B strategy. Directly comparable third-party manager with similar boutique/lifestyle tilt.
• Pyramid Hotel Group: Third-party hotel management and development company with a multi-brand franchise portfolio across full-service, select-service and lifestyle segments. Competes directly for third-party management contracts and owner capital.
• HEI Hotels & Resorts: Private, founder-influenced third-party manager/owner of premium-branded full-service and lifestyle hotels across the U.S., with strong Marriott and Hilton concentration. Highly comparable to Concord on segment mix, brand relationships, and operating model.
• Aimbridge Hospitality: North America's largest third-party hotel management company, operating a comparable multi-brand franchise portfolio under Marriott, Hilton, Hyatt, IHG, and Hyatt soft brands. Direct head-to-head competitor for the same third-party management contracts and owner relationships that Concord pursues.
• Remington Hospitality: Private third-party hotel management and development firm specializing in full-service, upscale and luxury properties across the U.S. Comparable to Concord on premium-brand concentration, owner-service model, and boutique/lifestyle exposure.
• Driftwood Hospitality Management: Independent hotel management, development and investment company operating full-service, select-service and lifestyle hotels across the U.S. under major franchisors. Comparable third-party operator with overlapping brand and segment exposure.
• TPG Hotels & Resorts: Independent, founder-influenced third-party hotel management and development company with a premium-brand portfolio similar in scale and brand mix to Concord's. Competes for the same institutional owner relationships.
• HVMG (Hospitality Ventures Management Group): Private third-party hotel management and ownership firm managing premium select-service, full-service and lifestyle hotels under major brands. Comparable to Concord on third-party model, premium-segment focus, and growth orientation.
• Crescent Hotels & Resorts: Third-party management and owner-services platform for premium-branded and lifestyle hotels under Marriott, Hilton, Hyatt and IHG. Direct comparable to Concord's core third-party management business and product mix.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/concordhospitality
• LinkedInlinkedin.com/company/112489
• Xx.com/concordhotels

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Funding overview

Funding rounds3 records

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Concord Hospitality Enterprises