Caregiver Action Network

What Caregiver Action Network does

Caregiver Action Network (CAN) is a US nonprofit organization founded in 1993 as the National Family Caregivers Association and headquartered at 1150 Connecticut Avenue NW, Washington, DC. The organization provides free education, peer support, and resources to family caregivers across the United States and operates with a lean staff of 1-10 employees. CAN's mission spans the full caregiving journey — from new caregiver through end-of-life care and life after caregiving — and addresses common pain points including isolation, healthcare navigation, burnout, and financial/legal challenges.

CAN's core offerings include the National Caregiver Help Desk (phone, chat, and email support staffed Monday-Friday 8am-7pm ET), the Family Caregiver Toolbox (a searchable resource database covering 20+ conditions), and peer-to-peer community support anchored by a large Facebook group and a certified listeners program. Condition-specific resource hubs cover Alzheimer's, Parkinson's, cancer, heart failure, mental health, schizophrenia, rare diseases, stroke, TBI, and veterans/bladder cancer. Awareness and policy initiatives include the annual November National Family Caregivers Month (featuring the 80+ nonprofit Plug-in to Care coalition), the CARE2030 infrastructure initiative, and the Caregivers in Context editorial program. Co-developed resources with disease foundations — Help for Cancer Caregivers (with CancerCare) and Parkinson's content (with the Parkinson's Foundation, Michael J. Fox Foundation, APDA) — extend depth. Digital support tools, including the Help Desk app, virtual fireside chats, and support groups, are powered by partner Carallel.

As a 501(c)-type nonprofit, CAN generates no fee-based revenue; all caregiver services are provided at no charge. The organization is funded through individual donations, corporate sponsorships, and foundation grants (Alkermes, Alexion Charitable Foundation, First Quality, Alnylam, and others), and it operates without a parent company, subsidiaries, or public listing. CAN has no proprietary technology products, no API or SDK surface, and no disclosed AI capabilities — it functions as a content, community, and coordination layer rather than a software platform. Distribution is primarily digital (website, email newsletter, social media, webinars) augmented by the 80+ nonprofit partner network.

Name

Caregiver Action Network

Legal name

National Family Caregivers Association

Website

https://caregiveraction.org

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

1–10 employees

Short description

Caregiver Action Network is a US nonprofit founded in 1993 that provides free education, peer support, and condition-specific resources to family caregivers nationwide, operating a help desk, resource library, and community programs funded by donations and corporate grants.

Ownership category

akta.pro rank

Product category

Nonprofit Caregiver Support Services

NAICS

Individual and Family Services (6241), Other Individual and Family Services (624190), Social Assistance (624)

SIC

Services-Social Services (8300)

akta.pro primary industry

Family Caregiver Coaching, Education & Support (HSABAIAI)

akta.pro secondary industry

Caregiver Support, Coaching & Training (HLADALAG)

Keywords

• Caregiver support services
• Family caregiver resources
• Peer support networks
• Caregiver education programs
• Nonprofit caregiver advocacy

Headquarters

HQ city

Washington

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Donations and Charitable Contributions: CAN is a nonprofit organization that relies on donations from individuals, corporations, and foundations to fund its operations and caregiver support programs.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

Caregiver Action Network (CAN) is a nonprofit organization that provides free education, peer support, and resources to family caregivers across the United States. Its core offerings include a National Caregiver Help Desk accessible via phone, chat, and email, a searchable Family Caregiver Toolbox with condition-specific resources covering 20+ health conditions, and peer-to-peer caregiver support communities. The organization also runs awareness initiatives such as National Family Caregivers Month and the CARE2030 national infrastructure initiative.

Product overview

Caregiver Action Network (CAN) is a nonprofit organization providing education, peer support, and free resources to family caregivers across the United States. The organization operates a unified platform combining direct support services (the National Caregiver Help Desk, Family Caregiver Toolbox), condition-specific resources (Alzheimer's, Parkinson's, Heart Failure, Rare Disease, Cancer, Mental Health), and awareness initiatives (National Family Caregivers Month, CARE2030). Key offerings include the Caregiver Community Support peer network, the Caregivers in Context editorial program, Financial & Legal Tools, and Clinical Trial Support resources. Help for Cancer Caregivers is a co-branded resource developed in partnership with CancerCare. The organization does not operate a technical product with integrations but serves as a resource and support hub for caregivers.

Differentiator

Problem solved

Functional benefit

Products and services

• National Caregiver Help Desk A free helpline providing personalized guidance from caregiving experts, help finding resources, and emotional support via phone, chat, or email. Available Monday-Friday from 8am to 7pm ET for family caregivers in the United States.
• Family Caregiver Toolbox A searchable online database that lets caregivers filter resources by disease or condition, resource type, or caregiver role, providing checklists, guides, and practical tools for every stage of caregiving.
• Caregiver Community Support Peer-to-peer support connecting caregivers with each other and with trained listeners who share lived caregiving experience, available via a Facebook support group and through Kindly Human matching.
• 10 Tips for Family Caregivers A practical introductory guide offering advice on seeking support, organizing medical information, and navigating the caregiving journey with confidence.
• Clinical Trial Support Resources helping caregivers understand clinical trials, find Alzheimer's Disease trials near them, and learn what to expect during participation.
• Financial and Legal Tools Guidance on getting paid as a family caregiver, accessing government benefits, assistance programs, and downloadable checklists for financial and legal caregiving responsibilities.
• National Family Caregivers Month An annual November awareness campaign recognizing and honoring family caregivers across the country, featuring the Plug-in to Care initiative with online tools, webinars, and a help desk.
• CARE2030 Initiative A national initiative connecting caregivers, organizations, employers, and innovators to coordinate visibility, navigation, and support into a unified system that makes caregiving manageable for every American.
• Help for Cancer Caregivers A joint initiative with CancerCare providing cancer-specific information, education, and support resources for cancer caregivers.
• Alzheimer's Caregiver Video Resource Center Educational video series and webinars featuring caregiver experiences and guidance on caring for loved ones with Alzheimer's disease.
• Caring for Rare Disease Caregivers Resources specifically designed for family caregivers of loved ones with rare diseases, addressing exceptional hurdles in the rare disease community.
• Heart Failure Navigator A multi-part guide helping heart failure caregivers understand diagnosis, track health information, work with care teams, prepare for emergencies, and practice self-care.
• Supporting Caregivers of Veterans with Bladder Cancer A guide for caregivers supporting Veterans with bladder cancer, particularly when care is coordinated through VA healthcare.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

18 partnerships are on record, tiered core and secondary.

• First QualitycoreGTM or Marketing Partner · 5 November 2025CAN partnered with First Quality to support family caregivers through resources, education, and campaigns during National Family Caregivers Month in November 2025. They launched a national campaign called Plug-in to Care and introduced a new book aimed at providing guidance for incontinence care.
• Probably GeneticcoreStrategic or Co-development Partner · 5 May 2025New partnership with Probably Genetic as part of a grant initiative to support rare disease caregivers. The partnership focuses on providing genetic testing access to reduce diagnostic delays for rare disease patients.
• Help for Cancer CaregiverscoreStrategic or Co-development PartnerHelp for Cancer Caregivers is a collaborative initiative between Cancer*Care and Caregiver Action Network, providing information, education, and support specifically for cancer caregivers.
• Families, Addiction & Mental Health Network (FAM)coreStrategic or Co-development PartnerFAM, in partnership with CAN, helps caregivers find understanding, resources, and strategies to care for loved ones living with mental health or substance use disorders.
• Parkinson's FoundationsecondaryStrategic or Co-development PartnerPartner providing caregiving resources, guides, tip sheets, and online support for caregivers managing daily realities of Parkinson's disease.
• Michael J. Fox FoundationsecondaryStrategic or Co-development PartnerPartner providing practical advice, webinars, and community support for caregivers of loved ones navigating a new Parkinson's diagnosis.
• American Parkinson Disease Association (APDA)secondaryStrategic or Co-development PartnerPartner providing support, educational programs, and community connections tailored for caregivers of Parkinson's patients.
• Ohio Parkinson Foundation Northeast RegionsecondaryStrategic or Co-development PartnerRegional partner offering caregiver support groups, educational programs, wellness classes, a free annual symposium, and local services across their 16-county area.
• HollyRod FoundationsecondaryStrategic or Co-development PartnerFoundation dedicated to raising awareness and providing resources to families with a loved one diagnosed with autism or Parkinson's Disease.
• Parkinson's Wellness FundsecondaryStrategic or Co-development PartnerDelivers relief to individuals living with Parkinsonism through wellness grants issued directly to families through service providers, free of charge.
• Community Care CorpscoreStrategic or Co-development PartnerNational program that fosters innovative local models in which volunteers provide nonmedical assistance to family caregivers, older adults, or adults with disabilities to maintain their independence. CAN features and supports this program's grantees.
• Alnylam PharmaceuticalssecondaryStrategic or Co-development PartnerPartner providing resources on ATTR Amyloidosis, patient support programs, and a no-charge genetic testing and counseling program. CAN links to these resources for rare disease caregivers.
• The ArcsecondaryStrategic or Co-development PartnerThe Arc publishes content highlighting unique experiences and needs of family caregivers in the I/DD and autism space, advocating for family support services and strong public policies.
• Autistic Self Advocacy Network (ASAN)secondaryStrategic or Co-development PartnerNational grassroots disability rights organization run by and for autistic people. Their Autism and Safety Toolkit offers useful strategies for supporting safety and communication in autistic individuals.
• 988 LifelinesecondaryOthersCrisis support resources for the autism community, providing tools for crisis support, safety planning, and accommodating autistic persons in mental health or emergencies.
• CarallelcoreStrategic or Co-development PartnerPartner powering CAN's digital support tools including the National Caregiver Help Desk App (powered by Carallel), virtual fireside chats, and caregiver support groups.
• AlkermessecondaryStrategic or Co-development PartnerAlkermes, Inc. and CAN collaborated on a survey of adults providing unpaid care to family members diagnosed with schizophrenia, creating an infographic on caregiving perspectives and schizophrenia treatment navigation.
• Plug-in to Care Initiative PartnerscoreGTM or Marketing PartnerOver 80 nonprofit organizations joined the Plug-in to Care initiative during National Family Caregivers Month to support caregivers with resources, online tools, webinars, and a help desk to reduce caregiver isolation and improve access to trusted support.

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Market position

Competitive moat4 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/CaregiverActionNetwork
• Xx.com/caregiveraction

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds2 records

Investors2 records

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Caregiver Action Network