Sarawak Energy

What Sarawak Energy does

Sarawak Energy Berhad is the vertically integrated, state-owned electric utility of Sarawak, Malaysia, wholly owned by the Government of Sarawak and operating under the oversight of the Ministry of Utility and Telecommunication and the Ministry of Energy and Environmental Sustainability. The company generates, transmits, distributes, and retails electricity to approximately three million residential, commercial, industrial, and government customers across Sarawak, Malaysia's largest state by area. Its core generation portfolio is anchored by the 2,400MW Bakun Hydroelectric Plant on the Batang Balui (upper Rajang River), which Sarawak Energy fully owns as of 2017, and is being supplemented by the 1,285MW Baleh Hydroelectric Plant currently under construction. Thermal energy from indigenous coal and gas, plus alternative energy solutions for off-grid communities, complete the generation mix and provide energy security and diversity.

Revenue is earned primarily through regulated electricity tariffs billed monthly to domestic, commercial, and government off-takers. Pricing is usage-based under government-regulated tariff structures, with a recently announced 25% discount for domestic tariff customers extended through December 2026. Customer reach is delivered through a multi-channel go-to-market: direct field sales to large enterprise and industrial accounts, regulated tariff distribution to residential and SMB customers, digital self-service platforms (eCX for new supply applications, SEAS appointment system, e-Invoice, e-Bill subscription), call centers (1300-88-3111), the AI-powered chatbot Carina, and physical service counters. The company is also opening a prosumer pathway via its Net Energy Metering Scheme for rooftop solar customers.

Since 2018, Sarawak Energy has executed a digital transformation in partnership with Amazon Web Services (AWS), migrating from legacy systems to AWS cloud infrastructure to run proprietary platforms including the Digital Power Plant, Smart Grid, and Smart Retail systems. This modernization underpins grid management, power generation operations, billing, and customer engagement. The combination of a regulated monopoly franchise, large-scale renewable hydro assets, statewide distribution coverage, and an AWS-backed digital stack defines the company's operating model and competitive position.

Name

Sarawak Energy

Legal name

Sarawak Energy Berhad

Website

https://sarawakenergy.com.my

Company type

Private

Founded year

1967

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Sarawak Energy Berhad is the state-owned, vertically integrated electric utility of Sarawak, Malaysia, generating, transmitting, and distributing electricity—primarily hydropower from the 2,400MW Bakun plant—to approximately three million residential, commercial, and government customers under regulated tariffs.

Ownership category

akta.pro rank

Product category

Electric Utility Services

NAICS

Hydroelectric Power Generation (221111), Electric Power Generation, Transmission and Distribution (2211), Fossil Fuel Electric Power Generation (221112)

SIC

Electric Services (4911)

akta.pro primary industry

District Energy & Community CHP (District Heating/Cooling Networks) (EUACAKAH)

akta.pro secondary industries

Distribution System Planning (DSP) & Non-Wires Alternatives (NWA) (EUADAGAB), Microgrid & BTM EMS (Site/Facility Energy Optimization) (EUAFAKAD), C&I Multi-Site & Cross-Border Supply (Portfolio/Meter Management) (EUAGACAK)

Keywords

• Electricity generation
• Power transmission
• Hydroelectric power
• Utility services
• Energy distribution

Headquarters

HQ city

Kuching

HQ country

Malaysia

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Operations, Supply Chain, Personnel, Technology or R&D

Revenue model

1. Electricity Tariff Revenue: Sarawak Energy generates revenue through regulated electricity tariffs for power generation, transmission, and distribution services to residential, business, and government customers across Sarawak.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Sarawak Energy Berhad is a vertically integrated electric utility providing power generation, transmission, and distribution services across Sarawak, Malaysia, serving approximately three million people. The company generates electricity primarily through large-scale hydropower (Bakun HEP at 2,400MW and Baleh HEP at 1,285MW under construction), supplemented by thermal energy from indigenous coal and gas, and alternative energy solutions for off-grid communities. It also offers digital customer services including online applications, e-billing, appointment scheduling, and net energy metering programs.

Product overview

Sarawak Energy operates as a vertically integrated utility providing power generation, transmission, distribution, and customer services across Sarawak, Malaysia, serving approximately three million people. The company's core power generation portfolio includes hydroelectric facilities (Bakun HEP at 2,400MW and Baleh HEP at 1,285MW under construction), thermal energy from indigenous coal and gas resources, and alternative energy solutions for off-grid communities. The company also provides digital customer services including E-Invoice, SEAS appointment scheduling, eCX online applications, and Net Energy Metering schemes. The Bakun and Baleh hydroelectric plants represent the flagship renewable energy assets, with thermal and alternative energy serving as complementary sources providing energy security and diversity.

Differentiator

Problem solved

Functional benefit

Products and services

• Bakun Hydroelectric Plant Large-scale hydroelectric power facility located on the Batang Balui (upper course of the Rajang River), approximately 37km upstream of Belaga town in Kapit Division, Sarawak. Features an installed generation capacity of 2,400MW and power transmission system connected to the existing transmission network in Sarawak.
• Baleh Hydroelectric Plant Hydroelectric facility under construction that will add 1,285MW of renewable capacity to the grid when fully commissioned, supporting Sarawak's vision for sustainable growth and prosperity.
• Hydropower Generation Renewable, reliable and sustainable hydroelectric energy for Sarawak and beyond. Includes Bakun and other hydroelectric facilities providing clean power generation.
• Thermal Energy Power generation from indigenous coal and gas resources providing energy security and diversity for Sarawak, complementing renewable hydropower capacity.
• Alternative Energy Renewable energy solutions for off-grid communities in Sarawak, extending electricity access to underserved areas.
• Power Transmission Power transmission systems connecting generation facilities to the distribution network, including infrastructure linking the Bakun Hydroelectric Plant to Sarawak's transmission grid.
• Power Distribution Distribution infrastructure delivering electricity to residential, commercial, and industrial customers across Sarawak, serving approximately three million people.
• E-Invoice Digital invoicing service enabling customers to receive and manage electronic invoices for electricity supply.
• Sarawak Energy Appointment System (SEAS) Online appointment scheduling system for customer service interactions with Sarawak Energy.
• Online Application for Electricity Supply (eCX) Online portal for applying for new electricity supply connections and managing electricity supply applications.
• Net Energy Metering Scheme Program allowing customers with solar PV systems to export excess energy back to the grid, enabling net metering arrangements.

Quantifiable outcome

• The Bakun Hydroelectric Plant provides 2,400MW of installed capacity contributing to Sarawak's renewable energy objectives

Named customers2 records

Segments2 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

One partnership is on record.

• Amazon Web Services (AWS)coreTechnology or IntegrationSarawak Energy has been undergoing digital transformation since 2018 in partnership with AWS, shifting away from legacy systems and adopting cloud infrastructure to modernize operations including its Digital Power Plant, Smart Grid, and Smart Retail initiatives. AWS signed a cloud framework agreement with the Malaysian government in 2022 and launched the AWS Malaysia Region, becoming the first public cloud provider to do so.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Meralco: The Philippines' largest electric distribution utility and a vertically integrated power company. Comparable to Sarawak Energy as a Southeast Asian integrated utility operating under regulated tariffs with significant generation assets.
• Hydro-Québec: Canadian provincial state-owned hydroelectric utility and one of the world's largest renewable power producers. Comparable to Sarawak Energy as a state-owned, hydropower-led vertically integrated utility, though operating at materially larger scale and different geography.
• PT PLN (Persero): Indonesia's state-owned electricity corporation and the largest utility in Southeast Asia. Comparable to Sarawak Energy as a state-owned vertically integrated utility in the region and a potential off-taker for Sarawak's cross-border export ambitions under the Borneo Grid concept.
• Electricity Generating Authority of Thailand (EGAT): Thailand's state-owned electricity authority operating generation, transmission, and distribution with a mix of hydro and thermal assets. Comparable to Sarawak Energy as a state-owned vertically integrated utility in Southeast Asia with significant generation capacity.
• China Three Gorges Corporation: Chinese state-owned hydropower giant and one of the world's largest renewable energy companies. Comparable to Sarawak Energy as a state-owned hydropower-led utility with large dam assets, though operating at vastly larger scale globally.

Direct peers

• Tenaga Nasional Berhad: Malaysia's national vertically integrated electric utility and the country's largest power company. The closest comparable peer to Sarawak Energy as a Malaysian integrated utility operating across generation, transmission, and distribution with state influence.
• YTL Power International: Malaysian-listed integrated power company with generation, transmission, and distribution assets across Malaysia, Singapore, and the UK. Directly comparable to Sarawak Energy as a Malaysian integrated power player operating a mix of thermal and renewable assets.

Regional players

• Sabah Electricity Sdn Bhd: State-owned electric utility serving Sabah and the Federal Territory of Labuan in East Malaysia. Comparable to Sarawak Energy as a fellow East Malaysian state utility operating generation, transmission, and distribution for a defined regional customer base.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/1sarawakenergy
• LinkedInlinkedin.com/company/2393994

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sarawak Energy