ePLDT
ePLDT is the ICT subsidiary of PLDT Inc. and the Philippines' largest enterprise data center, multi-cloud, AI, and cybersecurity services provider, operating 11 VITRO data centers with over 40% national capacity share.
- Company typePrivate
- Founded2000
- HeadquartersMakati, Philippines
- Headcount251–500
- GTM typeB2B
- OfferingServices
What ePLDT does
ePLDT, Inc. is the ICT subsidiary of PLDT Inc. (the Philippines' dominant telecommunications operator, PSE: TEL) and operates as the country's largest integrated enterprise digital transformation provider, headquartered in Makati City. The company was founded in 2000 and serves enterprise, government, and hyperscale customers across BFSI, healthcare, retail, real estate, education, and the public sector in the Philippines. Through its subsidiary VITRO Inc., ePLDT operates eleven data centers across the country — including the AI-ready hyperscale VITRO Sta. Rosa facility in Laguna with approximately 100 MW planned capacity — and controls over 40% of total Philippine data center capacity.
The company's product portfolio spans multi-cloud solutions (Microsoft Azure Stack, SAP, Salesforce, Alibaba Cloud), cybersecurity consulting and managed security, end-to-end managed IT services through subsidiary CuroTeknika (~1,400 FTEs), and an emerging AI stack anchored by GPU as a Service (GPUaaS) on NVIDIA hardware, the Pilipinas AI sovereign AI solutions stack, the Pilipinas Sovereign Cloud, the Next-Gen Contact Center as a Service (CCaaS), and the Capabara no-code Generative AI platform delivered with Straits Interactive. Technology is layered on PLDT Group's connectivity backbone, with key partnerships including Dell Technologies, Katonic AI, Vantiq, Microsoft (Solutions Partner for Security), Palo Alto Networks, and CSG.
ePLDT generates revenue through a mix of managed services contracts, subscription/recurring fees (cybersecurity, sovereign cloud), usage-based pricing (GPUaaS pay-per-use, conversational AI consumption), and project-based professional services. Go-to-market is primarily enterprise direct sales augmented by channel partners and resellers, with inside-sales platforms (CSG Quote & Order, CSG Encompass) handling activation and billing. Capital structure is wholly owned by PLDT Inc., with the Vitro REIT IPO (announced 2026) planned as a partial monetization and expansion-financing vehicle for the data center business.
ePLDT firmographics
Firmographics- Name
- ePLDT
- Legal name
- ePLDT, Inc.
- Website
- https://epldt.com
- Company type
- Private
- Founded year
- 2000
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- ePLDT is the ICT subsidiary of PLDT Inc. and the Philippines' largest enterprise data center, multi-cloud, AI, and cybersecurity services provider, operating 11 VITRO data centers with over 40% national capacity share.
- Ownership category
- akta.pro rank
ePLDT industry classification
Industry- Product category
- Enterprise Cloud & Data Center Services
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Computer Processing & Data Preparation (7374)
- akta.pro primary industry
- Data Engineering, Integration & ETL/ELT Services (BPAEAHAB)
- akta.pro secondary industry
- Application Outsourcing (AO) (BPAEAMAA)
Keywords
Where ePLDT is headquartered
LocationHeadquarters
- HQ city
- Makati
- HQ country
- Philippines
- HQ region
- Asia
Offices7 records
Markets served
ePLDT business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Infrastructure, Technology or R&D, Operations, Marketing or Sales, Supply Chain
Revenue model
- Data Center Services: Colocation, hosting, and infrastructure services through VITRO data centers serving enterprise, hyperscale, and cloud customers. Revenue from rack space, power, and connectivity services.
- Cloud Technology Solutions: Multi-cloud solutions including Azure Stack, SAP, Salesforce, Alibaba Cloud, and custom cloud deployments. Revenue from implementation, migration, and ongoing cloud management services.
- AI and Data Solutions: AI solutions including GPUaaS, Pilipinas AI, conversational AI, and SwiftStart programs. Revenue from GPU computing resources (pay-per-use), AI platform subscriptions, and professional services for AI adoption.
- Cybersecurity Services: Comprehensive cybersecurity including consulting, incident response, managed security, and Microsoft security solutions. Revenue from security assessments, monitoring services, and security tool management.
- Managed IT Services: End-to-end IT infrastructure management including cloud management, proactive monitoring, application development, and help desk support. Revenue from managed services contracts.
- Professional Services: Consultancy services from infrastructure architecture design to implementation, monitoring, and optimization. Revenue from project-based engagements and consulting fees.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | Pay-as-you-go | GPUaaS pay-per-use model |
Go-to-market motion4 records
Distribution channels3 records
Marketing channels12 records
ePLDT product offering
Product offeringCore offering
ePLDT is the ICT subsidiary of PLDT Inc. providing enterprise digital transformation solutions in the Philippines. The company operates the country's largest data center network under the VITRO brand (including the AI-ready hyperscale VITRO Sta. Rosa facility) and delivers multi-cloud services, cybersecurity consulting and managed security, AI platforms (Pilipinas AI sovereign stack, GPUaaS, conversational AI, Capabara no-code GenAI), Contact Center as a Service, and end-to-end managed IT services for enterprises and government agencies.
Product overview
ePLDT is an ICT subsidiary of PLDT offering an integrated portfolio of enterprise digital transformation solutions. The core offerings include VITRO Data Centers (Philippines' largest data center network with AI-ready hyperscale facility at VITRO Sta. Rosa), Next-Gen CCaaS (AI-powered cloud contact center), GPU as a Service (NVIDIA-powered high-performance computing), and Cloud Tech (multi-cloud solutions including Salesforce, SAP, and Alibaba Cloud migrations). The AI portfolio includes Pilipinas AI (sovereign AI stack), Conversational AI, Swift Start for Copilot/Gemini, and Capabara no-code GenAI platform. Cybersecurity offerings encompass consulting, incident response, and managed security. Managed Services provide end-to-end IT infrastructure support. All solutions leverage PLDT's extensive connectivity infrastructure.
Differentiator
Problem solved
Functional benefit
Products and services
- VITRO Data Centers Philippines' largest data center network (11 facilities, 24 MW IT-ready capacity across the initial 8-center REIT portfolio, with VITRO Sta. Rosa designed as a hyperscale AI-ready facility at ~100 MW planned capacity). Provides colocation, hosting, and infrastructure services to enterprise, hyperscale, and cloud customers.
- GPU as a Service (GPUaaS) High-performance computing resources with flexible, pay-per-use access to top-tier NVIDIA GPUs, powered by VITRO Sta. Rosa infrastructure. Enables hyper-personalization, automation, and AI-driven workloads for enterprises.
- Pilipinas AI Philippines' first sovereign AI solutions stack hosted at VITRO Sta. Rosa. Integrates a GPU management platform with an AI orchestration layer (Katonic AI, Dell Technologies) enabling real-time, edge-to-cloud AI capabilities for enterprises and government agencies while ensuring data stays within Philippine borders.
- Pilipinas Sovereign Cloud The country's first sovereign cloud enabling organizations to access and process data strictly within Philippine borders, supporting regulatory compliance and digital sovereignty.
- Cloud Tech Multi-cloud solutions suite covering cloud migration, multi-cloud management, and expert support across hyperscaler ecosystems including Salesforce, SAP, Alibaba Cloud, and Microsoft Azure, tailored for Philippine enterprises.
- Cybersecurity Services Comprehensive cybersecurity portfolio spanning consulting/risk assessment, incident response/threat monitoring, and managed security services. Leverages partnerships with Microsoft and Palo Alto Networks to deliver end-to-end security, compliance, and identity management solutions.
- Data and AI Solutions Suite of AI solutions and consultancy including conversational AI for customer experience, SwiftStart for Copilot (Microsoft), SwiftStart for Gemini (Google), and workforce AI literacy programs. Helps enterprises automate processes, enhance decision-making, and accelerate generative AI adoption.
- Capabara No-Code GenAI Platform No-code Generative AI platform (via Straits Interactive partnership) enabling organizations to deploy AI chatbots and applications without specialized technical teams. Includes DPOinBOX.AI for Data Protection Officers and a multi-LLM Knowledge System with RAG capabilities.
- Next-Gen Contact Center as a Service (CCaaS) AI-powered, cloud-native contact center platform with omnichannel engagement, real-time intelligence, and predictive insights. Virtual assistants handle 40-50% of customer inquiries with 20-30% productivity gains and customer satisfaction up to 92%.
- Managed Services End-to-end ICT managed services including cloud management, proactive monitoring, application development, help desk support, and Managed Private Cloud operations for enterprise customers.
- ePLDT Teams Calling Microsoft Teams-based collaboration and calling solution designed to improve enterprise communication efficiency and reduce telephony costs.
Quantifiable outcome
- 40-50% of customer inquiries handled by virtual assistants in Next-Gen CCaaS
- +7 more outcomes
Companies that use ePLDT
Customer profileNamed customers9 records
Segments7 records
Ideal customer profiles1 record
ePLDT technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration10 records
AI capability9 records
Feature8 records
ePLDT partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core and minor.
- VantiqcoreStrategic collaboration to enhance Pilipinas AI, the Philippines' first sovereign AI solutions stack. Vantiq provides real-time, edge-to-cloud AI orchestration capabilities enabling enterprises and government agencies to sense events, analyze with AI, and take coordinated action. Applications include emergency response coordination, public safety operations, healthcare operations, logistics optimization, and real-time business decisioning.
- CSGcoreCSG supports ePLDT's next phase of business growth with CSG Quote & Order and CSG Encompass platforms. The collaboration enables faster activation process, more tailored tech offerings, and simpler billing experiences for enterprise customers. CSG and PLDT have maintained a 20+ year relationship, with this collaboration designed to help ePLDT scale operations and drive enterprise transformation across Asia-Pacific.
- Straits InteractivecorePartnership to deliver no-code Generative AI solution through Straits Interactive's Capabara platform. Enables quick and secure deployment of AI apps without specialized technical teams. Includes DPOinBOX.AI for Data Protection Officers and Knowledge System with RAG capabilities. Partnership ensures multi-LLM architecture and customizable knowledge systems without vendor lock-in.
- MicrosoftcoreePLDT achieved Microsoft Solutions Partner for Security designation, recognizing expertise in delivering best-in-class, end-to-end security solutions across Microsoft cloud suite. Enables ePLDT to offer integrated security, compliance, and identity management solutions from Microsoft portfolio including threat detection, response, and remediation.
- Dell TechnologiescoreLandmark partnership to power Pilipinas AI, the country's first sovereign AI solutions stack. Dell Technologies provides infrastructure and technology components integrated with ePLDT's GPU management platform and AI orchestration layer. The solution is hosted at VITRO Sta. Rosa, ensuring data sovereignty within Philippine borders.
- Katonic AIcorePartnership to power Pilipinas AI alongside Dell Technologies. Katonic AI provides AI orchestration capabilities as part of the sovereign AI solutions stack. The collaboration enables enterprises and government agencies to access AI technology while maintaining data compliance within Philippine borders.
- Philippine GovernmentcorePLDT and ePLDT launched four new satellite command centers for the government's Unified 911 emergency response platform in Ilocos Norte, Isabela, Iloilo, and Leyte. Expansion designed to enable faster emergency response coverage in Northern Luzon and Visayas regions, following earlier establishment of National Command Center in Manila and Regional Command Center in Cebu in 2025.
- Palo Alto NetworksminorCEO-level executive forum exploring opportunities for a digitally empowered Philippines. ePLDT-Palo Alto Networks CEO Event brought together executives to discuss cybersecurity and digital transformation opportunities.
Scale indicators8 records
Recent moves7 records
Expansion highlights5 records
ePLDT competitors and assessment
Company assessmentDirect peers
- ST Telemedia Global Data Centres: Singapore-based carrier-neutral data center operator with facilities across Southeast Asia. Comparable as a regional hyperscale DC peer pursuing similar AI-ready capacity expansions and enterprise/hyperscaler colocation tenants.
- AirTrunk: Asia-Pacific hyperscale data center specialist backed by Blackstone and CPP Investments with major campuses in Singapore, Malaysia, Japan, and Australia. Comparable on AI/hyperscale data center buildout economics and customer mix.
- Converge ICT Solutions: Philippine broadband and ICT services operator expanding into enterprise data center, cloud, and B2B digital services. Comparable as a domestic Philippines-headquartered competitor targeting the same enterprise ICT wallet.
- NCS Group: Singapore-headquartered Singtel subsidiary providing IT services, cloud, cybersecurity, and digital transformation across APAC. Comparable as a regional telecom-affiliated ICT services peer with multi-cloud, AI, and government focus.
Broad incumbents
- Singtel: Singapore dominant telco with an enterprise ICT arm spanning data centers (via NCS / data center investments), cloud, cybersecurity, and AI services. Comparable on telecom-anchored enterprise ICT strategy in Southeast Asia.
- Globe Telecom: Philippine telco with a growing enterprise ICT and data center arm (Globe Business). Comparable as a direct domestic telecom competitor offering multi-cloud, cybersecurity, and managed services into the same BFSI, retail, and government accounts.
- Equinix: Global colocation and interconnection leader. Comparable as a data center incumbent whose scale, interconnection ecosystem, and hyperscaler relationships define the competitive ceiling for regional DC operators like ePLDT/VITRO.
- NTT Data: Global IT services and systems integrator with strong APAC presence, offering data center, cloud, managed services, and AI solutions. Comparable on multi-cloud integration, managed services delivery, and enterprise transformation playbooks.
- Accenture: Global IT services and consulting giant with deep multi-cloud, cybersecurity, data, and AI capabilities. Comparable as a broad incumbent competing for the same large-enterprise transformation mandates, including in APAC.
Regional players
- Indosat Ooredoo Hutchison: Indonesian telco expanding enterprise data center, cloud, and managed services. Comparable as a regional Southeast Asian telecom-ICT peer pursuing sovereign data and AI positioning, though operating primarily in Indonesia rather than the Philippines.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
ePLDT social profiles
Digital presenceePLDT compliance and trust
Trust signalCompliance15 records
ePLDT financial estimates
Financial estimateRevenue estimate
Valuation estimate
ePLDT leadership team
Management profileNumber of profiles
Profiles8 records
ePLDT subsidiaries and ownership
Company hierarchySubsidiaries4 records
ePLDT funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ePLDT M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ePLDT
What does ePLDT do?
ePLDT is the ICT subsidiary of PLDT Inc. providing enterprise digital transformation solutions in the Philippines. The company operates the country's largest data center network under the VITRO brand (including the AI-ready hyperscale VITRO Sta. Rosa facility) and delivers multi-cloud services, cybersecurity consulting and managed security, AI platforms (Pilipinas AI sovereign stack, GPUaaS, conversational AI, Capabara no-code GenAI), Contact Center as a Service, and end-to-end managed IT services for enterprises and government agencies.
Is ePLDT a public or private company?
ePLDT is a private company. It is classified as corporate owned and is currently operating.
When was ePLDT founded?
ePLDT was founded in 2000. It employs 251 to 500 people.
Where is ePLDT based?
ePLDT is headquartered in Makati, Philippines, in the Asia region.
How does ePLDT make money?
Six revenue lines are on record. Data Center Services are the primary driver. The others are cloud Technology Solutions, AI and Data Solutions, cybersecurity Services, managed IT Services and professional Services.
Who are ePLDT's main competitors?
Direct peers on record are ST Telemedia Global Data Centres, AirTrunk, Converge ICT Solutions and NCS Group. Broad incumbents are Singtel, Globe Telecom, Equinix, NTT Data and Accenture. Indosat Ooredoo Hutchison is listed as a regional player.
Does ePLDT have an API?
No public API is recorded for ePLDT.
What industry is ePLDT in?
ePLDT's product category is Enterprise Cloud & Data Center Services. Its primary akta.pro industry code is BPAEAHAB, Data Engineering, Integration & ETL/ELT Services, with a secondary code of BPAEAMAA, Application Outsourcing (AO). Its NAICS code is 518 and its SIC code is 7370.