Wayfound.ai

What Wayfound.ai does

Wayfound.ai operates an AI Agent Supervision platform — branded as a 'Guardian Agent' — that monitors, evaluates, and improves AI agents in real time for non-technical business users. Founded in January 2024 by Dr. Tatyana Mamut (CEO) and Chad Burnette (CTO), the platform captures 100% of agent transcripts, scores performance against a proprietary business-alignment OKR framework, detects drift and guideline violations, identifies knowledge gaps, and issues real-time alerts plus improvement recommendations. Its architecture combines deterministic software with LLM-based analysis under enterprise agreements with OpenAI and Anthropic, and is model-agnostic across major agent frameworks (LangChain, CrewAI, n8n, SnapLogic, OpenTelemetry). The company filed what it describes as the world's first 'AI Agent Control Layer' patent in March 2024, launched the platform in April 2024, and in March 2026 open-sourced a Claude Agent SDK plugin enabling zero-code supervision integration.

The company monetizes via three-tier SaaS subscriptions — AI Innovator (nominal fee), AI Growth (from $179/month per agent), and Enterprise ($749/month for five agents and above) — sold primarily through direct enterprise sales with 'Get a Demo' CTAs, supplemented by marketplace listings on Salesforce AppExchange (as the official Agentforce monitoring partner since June 2025), the Intercom app store, and a Clawhub skill. Customer segments span agent-led companies and mid-to-large enterprises where multiple AI agents are deployed, with named logos including Nvidia, Sauce Labs, Pendo, Flyhomes, Embroker, Ardmore Road Asset Management, 531 Social, Casper Studios, Boys and Girls Club, Revcast, and Okareo. The company is SOC 2 Type II certified, was named a Representative Vendor in Gartner's inaugural Guardian Agent Market Guide (February 2026), and is headquartered in San Francisco with a legal address in Raleigh, NC.

Operationally, Wayfound is a venture-backed private startup with 1–10 employees (including reportedly 2 engineers) that has raised a Series A at an approximately $200M post-money valuation. Distribution leverage comes through the Salesforce Agentforce partnership, the Realfast channel partner, and developer ecosystem tools (own MCP server, open-source Claude Agent SDK plugin), allowing the small team to scale GTM without proportional headcount expansion.

Name

Wayfound.ai

Legal name

Wayfound

Website

https://wayfound.ai

Company type

Private

Founded year

2024

Operating status

Operating

Headcount range

1–10 employees

Short description

Wayfound.ai is an AI-native Guardian Agent platform that monitors, scores, and improves enterprise AI agents in real time for non-technical business users, with native Salesforce Agentforce integration and a model-agnostic architecture spanning LangChain, CrewAI, Claude, and OpenAI.

Ownership category

akta.pro rank

Product category

AI Agent Observability and Supervision Software

NAICS

Custom Computer Programming Services (541511)

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro industry

PRIMARYHDAEANAF

AI Observability, Monitoring & Evaluation Platforms (Drift, Quality, Safety)

Hardware, Technology & Telecom/Enterprise Platforms & Databases/Artificial Intelligence Platforms for Enterprise

SECONDARYHDAEANAG

Responsible AI, Security & Privacy Platforms (Safety, Guardrails, PII)

Hardware, Technology & Telecom/Enterprise Platforms & Databases/Artificial Intelligence Platforms for Enterprise

SECONDARYHDAAAKAL

Audit, Explainability & Accountability Tooling (traceability, reporting)

Hardware, Technology & Telecom/Artificial Intelligence & Machine Learning/AI Security, Privacy & Model Governance

SECONDARYHDAAACAF

Agents & Autonomous Workflows (Tool Use, Planning, Multi-Agent)

Hardware, Technology & Telecom/Artificial Intelligence & Machine Learning/Foundation Models & Generative AI (LLMs, multimodal)

SECONDARYBPAEAHAJ

Responsible AI, AI Governance & Compliance Services

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/Data, Analytics & AI Services

Keywords

• AI agent supervision
• Guardian agent platform
• AI agent monitoring
• Agent observability
• Multi-agent oversight

Headquarters

HQ city

San Francisco

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS Subscription: Subscription-based SaaS model with three pricing tiers: AI Innovator (introductory), AI Growth (scaling), and Enterprise Plan. Billed monthly or annually with recurring revenue from software subscriptions.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

Core offering

Wayfound.ai provides an AI Agent Supervision Platform (Guardian Agent) that monitors, evaluates, and optimizes AI agents in real time for business users. It offers a single-pane observability dashboard, performance scorecards, automated improvement recommendations, and closed-loop self-healing for AI agents built on any framework or model. Specialized modules cover LLM chatbot supervision, agentic workflow oversight, and Salesforce Agentforce integration.

Product overview

Wayfound.ai is a platform company offering an AI Agent Supervision platform as its core product, along with specialized modules for LLM chatbots, agentic workflows, and Salesforce Agentforce integration. The platform includes a proprietary MCP server for simplified integration and an open-source Claude Agent SDK plugin. The architecture consists of a central supervision platform with add-on modules targeting specific agent types and deployment environments, all accessible to non-technical business users through a single-pane dashboard.

Differentiator

Problem solved

Functional benefit

Products and services

• AI Agent Supervision Platform The flagship Guardian Agent platform that monitors, evaluates, and optimizes AI agents in real time. Provides a single-pane observability dashboard, real-time alerts, performance scorecards, and actionable recommendations for non-technical business users to supervise AI agents.
• Wayfound MCP Server A standalone Model Context Protocol server that enables simplified integration with AI agents and LLMs. Three lines of MCP configuration provide supervision, self-healing, and optimization capabilities for any agent.
• Wayfound for Salesforce Agentforce Native integration module for Salesforce Agentforce that extends Agentforce Command Center capabilities with advanced observability, agent supervision, real-time alerts, and compliance monitoring for enterprise Salesforce deployments.
• Claude Agent SDK Plugin An open-source plugin connecting Anthropic Claude Agent SDK to Wayfound for automatic supervision, analysis, and tracing of agent sessions. Requires zero code changes to existing agents and supports multi-agent orchestration and OpenTelemetry tracing.

Quantifiable outcome

• 80% reduction in AI agent supervision costs
• +6 more outcomes

Named customers11 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration14 records

AI capability8 records

Feature7 records

Partnerships

Four partnerships are on record, tiered core and minor.

• SalesforcecoreTechnology or Integration · 23 June 2025Official AI Agent Monitoring Partner for Agentforce 3, announced at Salesforce's Agentforce 3 Release Event. Wayfound extends Salesforce's Agentforce Command Center capabilities by providing advanced observability and management tools for AI agents. Integration through Salesforce Data Cloud, Model Context Protocol (MCP), and custom Agentforce Connector. Available on Salesforce AppExchange.
• AnthropiccoreTechnology or IntegrationEnterprise agreement with Anthropic for LLM technology to complete portions of the Supervisor's Analysis. Wayfound has also developed an open-source Claude Agent SDK plugin for easy integration.
• OpenAIcoreTechnology or IntegrationEnterprise agreement with OpenAI for LLM technology to complete portions of the Supervisor's Analysis.
• RealfastminorChannel Partner/ Reseller/ DistributorRealfast helps companies with Agentforce find confidence and ROI faster with Wayfound. Managing Director Paulomi Gudka assists enterprise customers with Agentforce deployments using Wayfound.

Scale indicators9 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Helicone: Open-source LLM observability platform offering tracing, cost monitoring, and evaluations for LLM applications. Direct overlap with Wayfound on per-agent monitoring and analytics for production AI.
• WhyLabs: AI observability platform focused on LLM and model monitoring, drift detection, and data quality. Overlaps directly with Wayfound's agent monitoring, compliance monitoring, and quality benchmarking capabilities.
• Galileo: AI evaluation and observability platform for LLM-powered applications. Like Wayfound, Galileo monitors agent behavior, detects drift/quality issues, and provides guardrails — making it the closest functional overlap in agent supervision.
• LangSmith: LLM application development and observability tool from LangChain. Provides tracing, evaluation, and monitoring for LangChain-built agents — competing in the same agent observability niche, especially with LangChain framework users.
• Arize AI: AI observability and evaluation platform offering drift detection, LLM tracing, and online evaluation. Comparable to Wayfound in targeting production AI agents with supervision and explainability features.

Emerging players

• Braintrust: LLM evaluation, logging, and prompt management platform. Comparable emerging player focused on LLM app quality, with overlapping use cases around agent scoring, prompt iteration, and evaluation workflows.
• Confident AI (DeepEval): Open-source LLM evaluation framework (DeepEval) with a hosted dashboard for LLM/agent testing. Adjacent emerging player addressing similar quality-evaluation use cases for AI agents and RAG pipelines.

Broad incumbents

• New Relic: Application performance and observability platform with expanding AI/LLM instrumentation. Adjacent incumbent that could expand its APM platform to compete for the same AI agent monitoring budgets.
• Dynatrace: Enterprise observability and AIOps platform. While not agent-specific, Dynatrace has added AI/ML monitoring capabilities that could compete with Wayfound's agent performance monitoring in large enterprise accounts.
• Datadog: Cloud observability incumbent expanding into LLM/AI monitoring (Datadog LLM Observability). Comparable in providing AI trace analysis and drift detection, but as part of a much broader infrastructure portfolio rather than agent-specific supervision.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@WayfoundAI
• LinkedInlinkedin.com/company/wayfound-ai

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Wayfound.ai