Next Level Solutions
Next Level Solutions is a privately held U.S. systems integrator that exclusively implements, customizes, and supports Duck Creek and adjacent platforms for Property and Casualty insurance carriers, MGAs, and specialty insurers, combining onshore and nearshore delivery.
- Company typePrivate
- Founded2018
- HeadquartersSpringfield, United States
- Headcount251–500
- GTM typeB2B
- OfferingServices
What Next Level Solutions does
Next Level Solutions (NLS) is a privately held U.S. technology services firm that operates exclusively as a systems integrator for the Property and Casualty insurance market. The company implements, optimizes, upgrades, and supports the Duck Creek platform suite — covering Policy, Billing, Claims, and Data Insights — and extends to cloud migration, data and analytics, quality assurance, experience design, IT solutions, strategic advisory, and project-rescue work. Its client base spans P&C carriers, Managing General Agents (MGAs), and specialty insurers, including enterprise-scale engagements where NLS teams have scaled from 7 to 95 full-time employees on a single carrier deployment.
NLS is built around a specialized technology stack anchored to Duck Creek, supplemented by the BriteCore integration capability acquired through Root Signa in September 2022. The firm operates a hybrid delivery model combining U.S. onshore presence in Springfield, Missouri with nearshore hubs in Guaynabo, Puerto Rico and Tegucigalpa, Honduras, allowing U.S.-time-zone-aligned staffing at a competitive cost base. Internally, NLS has begun adopting AI-assisted development and agentic coding tools to improve engineering productivity. The company was named Duck Creek Partner of the Year: North America in September 2025, reinforcing its partner-channel positioning with the core platform vendor.
The business model is project-based professional services, with quote-based, scope-tailored pricing rather than packaged SKUs. NLS pursues an enterprise field-sales motion targeting P&C carriers and MGAs, supported by content marketing, case studies, podcasting, and industry events. Revenue is generated from multi-month implementation engagements, ongoing advisory and support work, and a differentiated Quality as a Service (QaaS) framework. The company is founder-controlled (CEO Chris Sawyer, ex-Liberty Mutual; COO Michael Smith, co-founder with 20+ years of Duck Creek expertise) with no disclosed external private equity or venture capital backing.
Next Level Solutions firmographics
Firmographics- Name
- Next Level Solutions
- Legal name
- Next Level Solutions
- Website
- https://nlsnow.com
- Company type
- Private
- Founded year
- 2018
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- Next Level Solutions is a privately held U.S. systems integrator that exclusively implements, customizes, and supports Duck Creek and adjacent platforms for Property and Casualty insurance carriers, MGAs, and specialty insurers, combining onshore and nearshore delivery.
- Ownership category
- akta.pro rank
Next Level Solutions industry classification
Industry- Product category
- Insurance Technology Services
- NAICS
- Computer Systems Design Services (541512), Agencies, Brokerages, and Other Insurance Related Activities (5242)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Policy Administration, Underwriting & Rating Platforms (Core Insurance SaaS) (FSAGAGAB)
Keywords
Where Next Level Solutions is headquartered
LocationHeadquarters
- HQ city
- Springfield
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
Next Level Solutions business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Systems Integration and Implementation Services: Professional services revenue from implementing Duck Creek solutions, system integrations, cloud migrations, and digital transformation projects for P&C insurers. Projects typically span multiple months with dedicated teams.
- Consulting and Advisory Services: Strategic advisory, project rescue, and ongoing consulting engagements for P&C insurance carriers seeking to optimize operations and technology investments.
- Quality Assurance Services: QA and testing services including automation, quality as a service (QaaS) offerings, and delivery assurance programs.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | — | Enterprise Implementation Services |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels6 records
Next Level Solutions product offering
Product offeringCore offering
Next Level Solutions is a systems integrator exclusively dedicated to the Property & Casualty (P&C) insurance market, providing end-to-end technology services including Duck Creek platform implementations, cloud migration, quality assurance, IT solutions, data & analytics, experience design, strategic advisory, and project rescue. The firm combines onshore U.S. capabilities with nearshore delivery hubs in Puerto Rico and Honduras to serve P&C insurance carriers and MGAs.
Product overview
Next Level Solutions (NLS) is a specialized systems integrator dedicated exclusively to the Property and Casualty (P&C) insurance market. The company offers a comprehensive suite of services including Duck Creek Implementation (specializing in implementations, optimization, upgrades, and support), Cloud Migration, Quality Assurance, IT Solutions, Data & Analytics, Experience Design, and Strategic Advisory Services. NLS also provides Rescue & Strategy services for struggling projects and has pioneered a Quality as a Service (QaaS) framework. The company leverages both onshore and nearshore capabilities (with operational hubs in Puerto Rico and Honduras) for flexible, efficient, and responsive support. NLS is recognized as a premier Duck Creek partner and was named Duck Creek Partner of the Year: North America in 2025.
Differentiator
Problem solved
Functional benefit
Products and services
- Duck Creek Implementation Specialized implementation, optimization, upgrades, and support for the Duck Creek platform covering Policy, Billing, Claims, and Data Insights modules, tailored for P&C insurance carriers and MGAs.
- Cloud Migration Secure and efficient cloud migration services for insurance operations, optimizing performance, scalability, and cost-effectiveness for P&C carriers.
- Quality Assurance Rigorous testing, proactive issue resolution, and seamless software delivery services designed to ensure flawless performance and user satisfaction for insurance clients.
- IT Solutions Best-in-class IT services blending expertise, innovation, and tailored strategies to transform insurance operations, enhance efficiency, and drive measurable success.
- Data & Analytics Data and analytics services tailored to the specific needs of property and casualty insurance carriers, enabling insight-driven decision making.
- Experience Design UX expertise creating intuitive, user-centric designs that enhance workflows, reduce friction, and align with business goals for insurance technology users.
- Strategic Advisory Services Consulting and advisory services helping P&C carriers optimize operations, align strategies with goals, and drive successful project execution.
- Rescue & Strategy Turnaround services for struggling technology implementations, providing comprehensive and collaborative support to get projects back on track.
- Quality as a Service (QaaS) A structured framework for continuous quality improvement embedded into the operational fabric of insurance carriers, with reported 900% increase in testing efficiency for specialty carriers.
- Project Implementation Broader systems integration and implementation services for P&C insurance carriers, supporting core platform migrations, digital transformation, and ongoing optimization.
Quantifiable outcome
- 900% increase in testing efficiency
- +3 more outcomes
Companies that use Next Level Solutions
Customer profileNamed customers6 records
Segments3 records
Ideal customer profiles3 records
Next Level Solutions technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
Next Level Solutions partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Root SignacoreAcquired Root Signa, a BriteCore platform integrator, to enhance NLS's offerings in insurtech solutions and expand its client base in the P&C insurance sector. This acquisition strengthens NLS's platform integration capabilities beyond Duck Creek.
Scale indicators10 records
Recent moves6 records
Expansion highlights6 records
Next Level Solutions competitors and assessment
Company assessmentDirect peers
- Xceedance: Insurance-only technology services and BPO firm providing consulting, analytics, and core platform implementation for P&C and life insurers; closest comparable given similar vertical exclusivity and services-plus-platform model.
- Coforge: Global IT services firm with a dedicated insurance practice and active Duck Creek implementation track record; competing for the same Duck Creek-led P&C carrier engagements as NLS.
- Hexaware Technologies: IT services firm with insurance specialization including Duck Creek, Guidewire, and other core platform implementations; competes in the same mid-market P&C integration space.
Broad incumbents
- Cognizant: Global IT services giant with a large insurance practice offering Duck Creek and Guidewire implementations alongside broader digital transformation services; competes against NLS at the enterprise end of the P&C carrier market.
- Accenture: World's largest systems integrator with deep insurance industry practice including Duck Creek, Guidewire, and end-to-end transformation; broad incumbent serving the same enterprise P&C carriers as NLS.
- Deloitte: Big Four consulting firm with insurance technology implementation capabilities; competes on large P&C transformation programs where bundled consulting-implementation offerings matter.
- Ernst & Young (EY): Big Four advisory firm with insurance industry consulting and technology implementation practice; competing for large P&C carrier digital transformation mandates.
- Capgemini: Global IT services leader with insurance sector expertise and core platform implementation experience; broad incumbent competing on multi-region P&C transformation engagements.
- Infosys: Global IT services major with a dedicated insurance vertical and growing Duck Creek practice; competes for nearshore-able P&C implementation work.
Emerging players
- B2X Solutions: Smaller insurance-focused IT services firm offering Duck Creek and Guidewire implementation; emerging niche player competing for mid-market P&C carrier work.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Next Level Solutions social profiles
Digital presenceNext Level Solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
Next Level Solutions leadership team
Management profileNumber of profiles
Profiles10 records
Next Level Solutions subsidiaries and ownership
Company hierarchySubsidiaries1 record
Next Level Solutions funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Next Level Solutions M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Next Level Solutions
What does Next Level Solutions do?
Next Level Solutions is a systems integrator exclusively dedicated to the Property & Casualty (P&C) insurance market, providing end-to-end technology services including Duck Creek platform implementations, cloud migration, quality assurance, IT solutions, data & analytics, experience design, strategic advisory, and project rescue. The firm combines onshore U.S. capabilities with nearshore delivery hubs in Puerto Rico and Honduras to serve P&C insurance carriers and MGAs.
Is Next Level Solutions a public or private company?
Next Level Solutions is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Next Level Solutions founded?
Next Level Solutions was founded in 2018. It employs 251 to 500 people.
Where is Next Level Solutions based?
Next Level Solutions is headquartered in Springfield, United States, in the North America region.
How does Next Level Solutions make money?
Three revenue lines are on record. Systems Integration and Implementation Services are the primary driver. The others are consulting and Advisory Services and quality Assurance Services.
Who are Next Level Solutions's main competitors?
Direct peers on record are Xceedance, Coforge and Hexaware Technologies. Broad incumbents are Cognizant, Accenture, Deloitte, Ernst & Young (EY), Capgemini and Infosys. B2X Solutions is listed as an emerging player.
Does Next Level Solutions have an API?
No public API is recorded for Next Level Solutions.
What industry is Next Level Solutions in?
Next Level Solutions's product category is Insurance Technology Services. Its primary akta.pro industry code is FSAGAGAB, Policy Administration, Underwriting & Rating Platforms (Core Insurance SaaS). Its NAICS code is 541512 and its SIC code is 7373.