Marcura
Marcura is a Dubai-based maritime technology company operating a connected platform of eight software products (DA-Desk, PortLog, MarTrust, Marcura Claims, ShipServ, VesselMan, Contract Intelligence, MCaaS) that serves 950+ shipping companies across 53 countries with port cost, procurement, payment, compliance, and claims workflows.
- Company typePrivate
- Founded2002
- HeadquartersDubai, United Arab Emirates
- Headcount1,001–5,000
- GTM typeB2B
- OfferingSoftware
What Marcura does
Marcura is a privately held maritime technology company headquartered in Dubai (DIFC, UAE) that operates a connected software platform serving shipowners, charterers, and ship managers across roughly 950 enterprises in 53 countries. Founded in 2001/2002, the company has built eight core products covering the full voyage-cost and vessel-OPEX lifecycle: DA-Desk (digital disbursement processing, 4.5M+ DAs handled), PortLog (voyage planning and port analytics across 2.5M+ port calls), MarTrust (closed-network crew payroll and vendor payments moving $14B-$17B+ annually), Marcura Claims (AI-assisted laytime and demurrage claims, 20,000+ claims/year), ShipServ (procurement marketplace with $7B+ GMV), VesselMan (fleet inspections and dry-docking), Contract Intelligence with CP Optimiser (AI-powered charterparty risk analysis), and MCaaS (counterparty/sanctions compliance screening). Underlying the portfolio is a 24-year proprietary dataset of maritime transactions, port calls, and contracts that trains domain-specific AI models for clause extraction, risk scoring, and predictive port cost analytics.
The platform combines software with managed services delivered by 100+ maritime domain experts, positioning Marcura as 'service-as-software' rather than pure SaaS. AI capabilities are embedded in claims automation, charterparty analysis, compliance screening, and voyage estimation, leveraging NLP, predictive analytics, knowledge retrieval, and agentic workflows. The technology stack is reinforced by long-tenured ISO certifications (ISO 9001 since 2004, ISO/IEC 27001 since 2018, ISO 14001 and 45001 since 2021) and annual SOC1 Type II reporting audited by Deloitte, which together serve as procurement prerequisites for regulated shipping counterparties.
Marcura generates revenue through a mix of recurring SaaS/platform subscriptions tiered by fleet size and port-call volume, transaction fees on payment and procurement flows, managed-service fees for claims handling and compliance screening, and professional services for KYC onboarding (typically $1,500-$3,500 per counterparty). The company sells primarily through a direct enterprise field-sales motion with consultative solution alignment, complemented by self-service demo booking, content-led demand generation, conference participation (e.g., Geneva Dry 2026), and an emerging ecosystem of technology partnerships (Sedna, Dataloy VMS, CFARER, Weathernews). Long-tenured anchor customers include NORDEN (22-year relationship), IINO Lines (10+ years on DA-Desk), Pacific Basin, Hafnia, Scorpio Group, d'Amico, and CMA CGM, and the company has pursued an aggressive roll-up strategy with six acquisitions between 2023 and early 2026 — ShipServ, HubSE, VesselMan, Shipster, Brightwell Navigator, and Shipdem — extending its footprint across procurement, fleet management, AI document intelligence, cruise crew payments, and chemical tanker claims.
Marcura firmographics
Firmographics- Name
- Marcura
- Legal name
- Marcura Equities Ltd
- Website
- https://marcura.com
- Company type
- Private
- Founded year
- 2002
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- Marcura is a Dubai-based maritime technology company operating a connected platform of eight software products (DA-Desk, PortLog, MarTrust, Marcura Claims, ShipServ, VesselMan, Contract Intelligence, MCaaS) that serves 950+ shipping companies across 53 countries with port cost, procurement, payment, compliance, and claims workflows.
- Ownership category
- akta.pro rank
Marcura industry classification
Industry- Product category
- Maritime Software Platforms
- NAICS
- Support Activities for Water Transportation (4883), Marine Cargo Handling (48832)
- SIC
- Arrangement Of Transportation Of Freight & Cargo (4731), Water Transportation (4400)
- akta.pro primary industry
- Port Stakeholder Coordination (Terminal, Agents, Customs, Pilots, Tugs) (TLAHAFAJ)
- akta.pro secondary industries
- Port Call Operations & Berth/Service Scheduling Liaison (Terminal, Pilots, Tugs) (TLAHAJAK), Terminal Cargo Handling & Yard Operations (Receiving, Staging, Delivery) (TLAHALAB), Port Operations, Stevedoring & Terminal Management (EDAOANAC)
Keywords
Where Marcura is headquartered
LocationHeadquarters
- HQ city
- Dubai
- HQ country
- United Arab Emirates
- HQ region
- Middle East
Offices9 records
Markets served
Marcura business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- SaaS/Platform Subscriptions: Subscription-based access to Marcura's connected platform ecosystem including DA-Desk, PortLog, Marcura Claims, MarTrust, ShipServ, and Contract Intelligence. Pricing varies by vessel count, port call volume, and service modules selected.
- Claims Processing Services: Managed service for end-to-end laytime and demurrage claims handling, from document collection and validation to calculation and negotiation. Combines self-service technology with fully managed service options.
- Payment Transaction Processing: Transaction fees from crew payroll processing and vendor payments through MarTrust platform. Payment fraud protection services embedded in the payment workflow.
- Compliance Screening Services: Counterparty screening, KYC verification, and sanctions compliance services through MCaaS (Maritime Compliance as a Service). Onboarding and KYC costs range from $1,500-$3,500 per counterparty.
Go-to-market motion3 records
Distribution channels3 records
Marketing channels7 records
Marcura product offering
Product offeringCore offering
Marcura operates a connected maritime technology ecosystem offering SaaS platforms for port cost management (DA-Desk), port data and voyage analytics (PortLog), crew payroll and vendor payments (MarTrust), laytime and demurrage claims processing (Marcura Claims), maritime procurement (ShipServ, VesselMan), and AI-powered charterparty risk analysis (Contract Intelligence with CP Optimiser). The company combines software with managed services and 100+ maritime experts to serve shipping companies, charterers, and ship managers across 53 countries, processing 2.5 million+ port calls and $17 billion+ in payments annually.
Product overview
Marcura is a connected maritime technology ecosystem offering a unified platform with multiple integrated products and modules. The portfolio includes: DA-Desk (disbursement management), PortLog (port analytics), MarTrust (payments/crew payroll), Marcura Claims (demurrage/laytime claims), ShipServ (procurement), Vesselman (fleet management), and Contract Intelligence with CP Optimiser (AI-powered charterparty analysis). Marcura positions its offering as 'service as software' — combining technology with expert teams to cover the entire lifecycle of voyage costs and vessel OPEX across port services, procurement, payments, compliance, and claims. The ecosystem is powered by Marcura AI, enabling data-driven automation across all products. Supporting over 1,000 maritime businesses across 53 countries with 24 years of maritime expertise.
Differentiator
Problem solved
Functional benefit
Brands
- DA-Desk: Digital disbursement platform that optimises port call cost control and enhances transparency for operators and charterers
- PortLog
- MarTrust
- Marcura Claims
- ShipServ
- Marcura AI
- Marcura Compliance
Products and services
- DA-Desk Digital disbursement solution that optimises port call cost control and enhances transparency for operators and charterers, ensuring efficient financial management and streamlined operations in the shipping industry.
- PortLog Port data and analytics platform providing real-time tracking, port cost and turnaround time estimates, fixture planning, and voyage optimization. Powers smarter, faster voyage estimates with industry-leading data from millions of port calls.
- MarTrust Payment and cash management solution simplifying crew payroll and vendor payments while ensuring full compliance with international regulations. Provides secure, efficient, and transparent solution tailored for the shipping industry, managing $14 billion in payments annually.
- Marcura Claims Complete laytime and demurrage claims solution combining AI-powered software with managed services. Processes over 20,000 claims annually, including document collection, validation, calculation, and negotiation support for all cargo types.
- ShipServ Maritime procurement platform connecting buyers and suppliers, streamlining purchasing processes, enhancing efficiency, and improving transparency. $7 billion maritime products and services have been purchased through ShipServ.
- Contract Intelligence
Quantifiable outcome
- Up to 30% reduction in invoice processing time
- +6 more outcomes
Companies that use Marcura
Customer profileNamed customers11 records
Segments4 records
Ideal customer profiles4 records
Marcura technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
AI capability10 records
Feature8 records
Marcura partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- CFARERcorePartnership announced November 2025 connects ShipServ's global supplier network with CFARER's Ship Manager Procurement and brings VesselMan's dry-docking, inspections, and technical project execution to CFARER customers. Simplifies maritime procurement and dry-docking workflows.
- DataloycoreExpanded partnership adds predictive port cost and wait time data into Dataloy's VMS (Voyage Management System), reducing system-switching for chartering and operations teams. Integration simplifies port call and claims workflows.
- SednacorePartnership announced May 2025 gives maritime teams access to Marcura's ClaimsHub and AI Console inside Sedna's platform, with PortLog integration set to follow. Supports smoother workflows, fewer systems, and faster decision-making.
- ISWANminorPartnership between MarTrust and ISWAN (International Seafarers' Welfare Assistance Network) connecting financial wellbeing with mental health support. Helps seafarers worldwide access trusted welfare resources directly through the MarTrust platform.
Scale indicators19 records
Recent moves6 records
Expansion highlights6 records
Marcura competitors and assessment
Company assessmentDirect peers
- Veson Nautical: Veson Nautical provides voyage management, freight management, and freight trading software widely used by shipowners, charterers, and operators — directly comparable to Marcura's PortLog and voyage-cost tools, competing for the same maritime commercial workflows.
- Hanseaticsoft: Hanseaticsoft offers cloud-based maritime software including port call management, crew management, and procurement — a direct comparable to Marcura's DA-Desk and VesselMan product lines, serving similar shipowners and managers in Europe and globally.
- Ocean Technologies Group: Ocean Technologies Group delivers maritime learning, crew management, and operational software — comparable to parts of Marcura's stack around crew payroll (MarTrust) and training/compliance tooling, with similar shipping enterprise customer base.
Broad incumbents
- Wärtsilä Marine: Wärtsilä is a broad maritime technology incumbent offering vessel systems, digital platforms, and lifecycle services — overlaps with Marcura's voyage optimization and fleet management ambitions at scale, with much larger installed base and balance sheet.
- Kongsberg Maritime: Kongsberg Maritime provides integrated ship operation, navigation, and digital maritime solutions — competes with Marcura at the broader vessel operations and digital platform layer, with deep relationships across commercial and government maritime customers.
- ABS (American Bureau of Shipping): ABS is a classification society expanding into maritime data, digital twins, and compliance services — adjacent to Marcura's compliance and operational analytics offerings, serving overlapping regulated shipowner customers.
- DNV Maritime: DNV is a classification and maritime advisory giant increasingly active in maritime digitalization, data services, and compliance — competes with Marcura at the standards, verification, and digital platform layer for shipowners and operators.
Emerging players
- RightShip: RightShip provides maritime ESG, vetting, and vessel risk intelligence used by charterers and operators — overlaps with Marcura's MCaaS compliance and vessel screening capabilities, particularly for sanctions and counterparty risk.
- NAPA: NAPA delivers ship design, voyage optimization, and operational efficiency software — directly comparable to Marcura's PortLog voyage analytics, with strong adoption among tanker and bulk operator customers.
- BunkerEx: BunkerEx is a digital bunker procurement platform — adjacent to Marcura's ShipServ procurement marketplace and DA-Desk port cost tools, focused specifically on marine fuel purchasing.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks5 records
Key highlights6 records
Customer concentration
Marcura social profiles
Digital presenceMarcura compliance and trust
Trust signalCompliance5 records
Marcura financial estimates
Financial estimateRevenue estimate
Valuation estimate
Marcura leadership team
Management profileNumber of profiles
Profiles10 records
Marcura subsidiaries and ownership
Company hierarchySubsidiaries6 records
Marcura funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Marcura M&A and investment
M&A and investmentM&A2 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Marcura
What does Marcura do?
Marcura operates a connected maritime technology ecosystem offering SaaS platforms for port cost management (DA-Desk), port data and voyage analytics (PortLog), crew payroll and vendor payments (MarTrust), laytime and demurrage claims processing (Marcura Claims), maritime procurement (ShipServ, VesselMan), and AI-powered charterparty risk analysis (Contract Intelligence with CP Optimiser). The company combines software with managed services and 100+ maritime experts to serve shipping companies, charterers, and ship managers across 53 countries, processing 2.5 million+ port calls and $17 billion+ in payments annually.
Is Marcura a public or private company?
Marcura is a private company. It is classified as private equity controlled and is currently operating.
When was Marcura founded?
Marcura was founded in 2002. It employs 1,001 to 5,000 people.
Where is Marcura based?
Marcura is headquartered in Dubai, United Arab Emirates, in the Middle East region.
How does Marcura make money?
Four revenue lines are on record. SaaS/Platform Subscriptions are the primary driver. The others are claims Processing Services, payment Transaction Processing and compliance Screening Services.
Who are Marcura's main competitors?
Direct peers on record are Veson Nautical, Hanseaticsoft and Ocean Technologies Group. Broad incumbents are Wärtsilä Marine, Kongsberg Maritime, ABS (American Bureau of Shipping) and DNV Maritime. Emerging players are RightShip, NAPA and BunkerEx.
Does Marcura have an API?
No public API is recorded for Marcura.
What industry is Marcura in?
Marcura's product category is Maritime Software Platforms. Its primary akta.pro industry code is TLAHAFAJ, Port Stakeholder Coordination (Terminal, Agents, Customs, Pilots, Tugs), with a secondary code of TLAHAJAK, Port Call Operations & Berth/Service Scheduling Liaison (Terminal, Pilots, Tugs). Its NAICS code is 4883 and its SIC code is 4731.