What Modria does

Modria is an online dispute resolution (ODR) platform that enables organizations to resolve conflicts through digital negotiation, mediation, and adjudication workflows. Originally founded in 2011 as an independent company targeting eCommerce and consumer disputes, Modria was subsequently acquired by Tyler Technologies (NYSE: TYL) and is now positioned as a solution within Tyler's Courts & Justice software portfolio. The platform is cloud-hosted and designed for courts, government agencies, and legal contexts requiring efficient case management and settlement processes, covering use cases including civil disputes, family law, consumer disputes, housing conflicts, and employment matters.

As part of Tyler Technologies, Modria operates within a broader public sector software ecosystem that includes appraisal and tax, civic services, corrections, courts and justice, ERP, public safety, disability and benefits, and data and insights solutions. Tyler Technologies serves approximately 15,000 government locations across federal, state, county, and municipal levels, reporting a 98% client retention rate. The company distributes Modria through direct enterprise field sales targeting government decision-makers, leveraging government procurement vehicles and contract channels. Revenue is generated through enterprise software licensing and subscription models on multi-year contracts, with custom pricing arrangements rather than publicly disclosed pricing. Forty-five percent of Tyler Technologies' staff previously worked in the public sector, providing deep domain expertise that informs Modria's court-specific design.

Modria's strategic value within Tyler lies in its integration with broader court management systems including case management, electronic filing, jury management, prosecution, and supervision capabilities. This ecosystem integration creates switching costs for existing Tyler clients and provides distribution reach that would be difficult for a standalone ODR vendor to achieve. The platform's primary problems solved include reducing court caseload backlogs, enabling remote dispute resolution for parties unable to attend in-person proceedings, and streamlining conflict resolution processes for government courts and agencies.

Name

Modria

Legal name

Modria

Website

https://modria.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

11–50 employees

Short description

Modria is an online dispute resolution platform acquired by Tyler Technologies, serving government courts and justice agencies with digital negotiation, mediation, and adjudication workflows for civil, family law, and consumer disputes.

Ownership category

akta.pro rank

Headquarters

HQ city

Plano

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Enterprise Software Licenses and Subscriptions: Tyler Technologies generates revenue through enterprise software licensing and subscription models serving government clients. Modria operates as part of this broader portfolio, providing dispute resolution capabilities to government agencies under multi-year contracts.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Modria provides a cloud-based online dispute resolution (ODR) platform that enables courts, government agencies, and public-sector organizations to resolve disputes electronically through configurable negotiation, mediation, and adjudication workflows. The platform is integrated with Tyler Technologies' broader court and justice ecosystem and is sold to government clients as part of Tyler's enterprise software portfolio under multi-year contracts.

Product overview

Modria is a dispute resolution platform offered by Tyler Technologies. It provides online dispute resolution capabilities including digital negotiation, mediation, and case management workflows designed for courts, government agencies, and organizations handling citizen disputes. Modria operates as a standalone solution within Tyler Technologies' broader public sector software portfolio, which includes appraisal & tax, civic services, courts & justice, ERP, public safety, and other government administration solutions.

Differentiator

Problem solved

Functional benefit

Products and services

• Modria Online Dispute Resolution (ODR) Platform Cloud-based online dispute resolution platform that supports digital negotiation, mediation, and adjudication workflows for courts, government agencies, and organizations handling citizen disputes such as civil, family, housing, consumer, and employment matters. Integrated with Tyler Technologies' broader court and justice software ecosystem and sold to government clients under multi-year contracts.

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Three partnerships are on record, tiered core and minor.

• Tyler Platform Alliance PartnerscoreTechnology or IntegrationTechnology partners integrated with Tyler Technologies' platform ecosystem, enabling interoperability and extended capabilities for Modria ODR and other Tyler solutions through certified integrations.
• Government Contract Procurement VehiclescoreChannel Partner/ Reseller/ DistributorTyler Technologies leverages government procurement vehicles and contract vehicles to enable government agencies to purchase Modria ODR and other solutions through pre-approved purchasing channels.
• Association PartnersminorStrategic or Co-development PartnerIndustry and professional associations collaborating with Tyler Technologies to advance public sector technology standards and promote digital transformation in government.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Smartsettle: Smartsettle provides automated online negotiation and dispute resolution technology used by courts, ombuds services, and consumer programs. Comparable to Modria in enabling blind-bidding and electronic case resolution.
• People Clerk: People Clerk offers guided online dispute resolution primarily for small claims and landlord-tenant matters. It targets similar court-adjacent use cases as Modria, particularly in state court systems.
• Court Innovations: Court Innovations provides online dispute resolution specifically for courts, including traffic, small claims, and restorative justice programs. It is the closest direct competitor to Modria in the court-ODR niche.

Broad incumbents

• LexisNexis: LexisNexis offers legal research, analytics, and court technology tools to government and legal markets. It is comparable as a broad legal-tech incumbent that can bundle adjacent capabilities including dispute resolution workflows.
• Thomson Reuters: Thomson Reuters provides legal and court technology through its FindLaw, Practical Law, and case management offerings. As a large incumbent with deep government relationships, it competes for broader court technology modernization deals that include ODR functionality.
• Tyler Technologies Odyssey: Tyler Technologies' Odyssey is a broader court case management and justice platform under the same parent company as Modria. It represents the incumbent ecosystem into which Modria is integrated and competes for ODR add-ons against other Tyler modules.

Emerging players

• BRYTER: BRYTER is a no-code automation platform widely used by legal and compliance teams to build decision-tree workflows and dispute intake tools. It overlaps with Modria in enabling structured, digital case resolution.

Regional players

• Civil Resolution Tribunal: British Columbia's Civil Resolution Tribunal is a government-run online tribunal handling small claims, strata, and motor vehicle disputes. It is a regional ODR reference implementation analogous to the kind of deployment Modria supports for U.S. courts.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/modria
• Facebookfacebook.com/362375867115510
• LinkedInlinkedin.com/company/modria

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds3 records

Investors11 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Modria