What Metro Supply Chain Group does

Metro Supply Chain Group Inc., founded in 1974 and headquartered in Montreal, Quebec, is one of Canada's largest privately owned third-party logistics (3PL) providers, operating 22.5 million square feet of warehousing across 190+ sites in Canada, the United States, and the United Kingdom with a workforce of approximately 9,000. The company delivers integrated supply chain solutions spanning fulfillment, warehousing, contract packaging, transportation management, last-mile delivery, reverse logistics, technical solutions, and supply chain consulting to enterprise customers across eight primary verticals: omni-channel retail, technology products, healthcare and wellness, food and beverage, beauty and cosmetics, industrial and construction, regulated consumer goods, and footwear and lifestyle. Named enterprise customers include Costco, IKEA, Lowe's, Whirlpool, Conagra Brands Canada, and Mr. Fothergill's Seeds Ltd., served under multi-year contracts.

The underlying technology platform combines proprietary Warehouse Management, Transportation Management, and Distributed Order Management systems, complemented by IoT/sensor tracking, RFID/barcode scanning, robotics (autonomous mobile robots, pick-and-place, cobots, robotic arms with computer vision), and AI-powered analytics for demand forecasting, route optimization, carrier selection, 3D loading, and predictive maintenance. The company's "Ecomm in a Box" turnkey ecommerce fulfillment module integrates with Shopify, WooCommerce, Amazon, eBay, and major carriers (USPS, UPS, FedEx, DHL), while "White Glove Delivery" and "Time Critical Logistics" address high-value and time-sensitive segments.

Metro generates revenue on a managed-services, contract-negotiated basis with multi-year enterprise agreements; pricing is not publicly disclosed and is tailored to volume, service levels, and contract duration. Distribution is direct-to-enterprise via field sales with no channel intermediaries. Go-to-market combines direct enterprise engagement with brand marketing including a Formula 1 partnership with Lance Stroll and Aston Martin Aramco. As of April 2026, Nippon Express Holdings (NX Group) has signed a definitive agreement to acquire Metro for CAD 1.8 billion enterprise value plus up to CAD 400 million earnout, with the deal pending regulatory approval and NX Group committing to retain the Montreal headquarters and existing management team.

Name

Metro Supply Chain Group

Legal name

Metro Supply Chain Group Inc.

Website

https://metroscg.com

Company type

Private

Founded year

1974

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Metro Supply Chain Group is a Canadian-founded third-party logistics (3PL) provider operating 22.5 million square feet across 190+ sites in Canada, the US, and the UK, delivering integrated fulfillment, warehousing, transportation, and contract logistics services to enterprise customers across retail, technology, healthcare, and food and beverage verticals.

Ownership category

akta.pro rank

Product category

Third-Party Logistics Services

NAICS

Warehousing and Storage (493), Freight Transportation Arrangement (488510), Transportation and Warehousing (48-49)

SIC

Public Warehousing & Storage (4220), Arrangement Of Transportation Of Freight & Cargo (4731)

akta.pro primary industry

Project Logistics & Heavy Lift / Oversized Cargo Management (TLAIAAAK)

akta.pro secondary industries

Asset-Based Warehousing & Distribution Centers (Owned/Leased Facilities) (TLAIAMAB), Load Planning, Optimization & Network Design (TLAIAEAE), Contract Packing for Food & Beverage (Co-Manufacturing Adjacent, Portioning, Case Packing) (TLAIAGAH)

Keywords

• Third-party logistics
• Warehousing services
• Supply chain management
• Transportation solutions
• Contract fulfillment

Headquarters

HQ city

Montréal

HQ country

Canada

HQ region

North America

Offices15 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. Managed Logistics Services: Comprehensive 3PL services including warehousing, fulfillment, transportation management, and supply chain consulting. Revenue generated through facility fees, handling charges, transportation markups, and value-added services. Recurring revenue from long-term contractual relationships with enterprise customers.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Metro Supply Chain Group is a third-party logistics (3PL) provider operating an integrated platform of fulfillment, warehousing, transportation, and value-added services. The company manages 22.5 million square feet across 190+ sites in Canada, the United States, and the United Kingdom, serving enterprise customers with end-to-end supply chain solutions including pick-and-pack, contract packaging, freight management, last-mile delivery, reverse logistics, and supply chain consulting.

Product overview

Metro Supply Chain Group operates as a third-party logistics (3PL) provider offering an integrated platform of fulfillment, warehousing, transportation, and value-added services. The core offering centers on Fulfillment Solutions and Warehousing Solutions managing 22.5 million square feet across 190 sites in Canada, US, and UK. Key modules include Ecomm in a Box (turnkey ecommerce fulfillment with distributed order management), Contract Packaging Solutions (robotic kitting and co-packing), Technical Solutions (tech product lifecycle management), and Reverse Logistics. Transportation capabilities encompass Freight Management, Last-Mile Delivery (7M+ annual deliveries), White Glove Delivery, and Time Critical Logistics. The portfolio integrates with major ecommerce platforms (Shopify, WooCommerce, Amazon, eBay) and shipping carriers (USPS, UPS, FedEx, DHL) to deliver end-to-end supply chain solutions.

Differentiator

Problem solved

Functional benefit

Products and services

• Fulfillment Solutions End-to-end order fulfillment services encompassing warehousing, pick-and-pack operations, and shipping across North America and UK operations for enterprise customers.
• Warehousing Solutions Storage and inventory management services including smart warehouse management systems, inventory optimization, and space maximization across 22.5 million square feet of managed space.
• Ecommerce Solutions Comprehensive ecommerce fulfillment services including direct-to-consumer fulfillment, cross-border fulfillment, and integration with major ecommerce platforms for retail brands.
• B2B Wholesale Fulfillment Business-to-business order fulfillment with compliance to retailer routing guides, EDI integration, and vendor performance management for wholesale distribution.
• Ecomm in a Box Turnkey ecommerce fulfillment solution featuring distributed order management, real-time inventory tracking, seamless platform integration (Shopify, WooCommerce, Amazon, eBay), rate shopping across carriers, and predictive last-mile tracking.
• Contract Packaging Solutions Contract and custom packaging services including kitting, assembly, labeling, co-packing, display building, and automated packaging using robotics and collaborative robots (cobots).
• Transportation Solutions Comprehensive transportation management including fleet management, freight management, and carrier optimization across all transportation modes.
• Last-Mile Delivery Solutions Final delivery services handling approximately 7 million last-mile deliveries annually in North America with predictive tracking and real-time updates for enterprise customers.
• White Glove Delivery Premium delivery service for fragile, oversized, or specialized items including scheduled appointments, site visits, assembly, configuration, and user training.
• Technical Solutions Technology product lifecycle management including warehousing, installation, configuration, field services, reverse logistics, and after-sales support for tech products.
• Reverse Logistics Returns management and reverse logistics services including inspection, repair, parts harvesting, and recycling with secure data erasure for retailers and manufacturers.
• Supply Chain Consulting Strategic consulting services for supply chain optimization, network design, and operational efficiency improvements for enterprise customers.
• Time Critical Logistics Expedited logistics services for time-sensitive shipments requiring priority handling and accelerated delivery timeframes.
• Cross-border Fulfillment International fulfillment services enabling cross-border shipping with customs expertise, compliance management, and bilingual labeling for Canadian requirements.

Quantifiable outcome

• 1 billion+ product units fulfilled in 2025
• +2 more outcomes

Named customers6 records

Segments8 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

AI capability8 records

Feature8 records

Partnerships

Six partnerships are on record, tiered core and flagship.

• BR WilliamscoreStrategic or Co-development Partner · 1 January 2026Metro Supply Chain Group acquired warehousing assets from BR Williams in 2026, expanding the company's footprint with new facilities in Alabama and Florida. This acquisition strengthens Metro's southeastern US distribution network.
• ClearDestinationcoreStrategic or Co-development Partner · 1 January 2023Acquired by Metro Supply Chain Group in 2023, ClearDestination provides last-mile delivery and returns management technology, enhancing Metro's e-commerce and final-mile fulfillment capabilities.
• Mr. Fothergill's Seeds Ltd.coreOthersMulti-year warehousing and distribution contract in UK for Mr. Fothergill's Seeds Ltd., a major horticultural and seeds company. Metro provides storage, handling, and fulfillment services for the UK market.
• GideoncoreTechnology or IntegrationTechnology partnership with Gideon for the development and deployment of TREY, an autonomous forklift system for warehouse operations. This collaboration represents Metro's commitment to warehouse automation and robotics integration.
• Conagra Brands CanadacoreOthersConagra Brands Canada collaborated with Gideon through Metro's autonomous forklift (TREY) deployment, demonstrating the implementation of advanced robotics automation in food and beverage warehouse operations.
• Lance Stroll / Aston Martin Aramco Formula One TeamflagshipGTM or Marketing PartnerHigh-profile marketing partnership with F1 driver Lance Stroll and the Aston Martin Aramco Formula One team. The partnership provides premium brand visibility, corporate hospitality, and association with a world-class motorsport team for Metro Supply Chain Group.

Scale indicators10 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• DHL Supply Chain: The global contract logistics leader and Metro's most direct peer, offering integrated warehousing, fulfillment, and transportation management across retail, consumer, healthcare, and industrial verticals worldwide. Dan Peacock, Metro's new Contract Logistics President, previously held senior roles at DHL Supply Chain.
• GXO Logistics: Pure-play contract logistics provider specializing in warehousing, distribution, and reverse logistics with a heavy automation and technology focus. Directly comparable to Metro in serving large omnichannel retailers and consumer-goods companies.
• XPO Logistics: Major North American and European provider of integrated tech-enabled freight, last-mile, and contract logistics solutions, with a comparable enterprise customer base and footprint overlap with Metro in the US and UK.
• CEVA Logistics: Global 3PL offering contract logistics, freight management, and supply chain solutions across automotive, consumer, healthcare, and industrial verticals, with a similar multi-country operational model.
• NFI Industries: Family-owned North American supply chain solutions provider offering dedicated transportation, warehousing, intermodal, and logistics services with strong overlap in retail, food & beverage, and consumer goods verticals.

Broad incumbents

• Kuehne+Nagel: Global logistics incumbent offering contract logistics alongside its much larger freight forwarding business; competes with Metro for large enterprise supply chain outsourcing contracts and brings significantly greater international scale.
• DSV: Global transport and logistics company with substantial contract logistics and road freight operations following its DB Schenker and GIL acquisitions; overlaps with Metro in North American and European contract logistics RFPs.
• Maersk Logistics & Services: End-to-end container logistics arm of Maersk that has been expanding into inland contract logistics, warehousing, and fulfillment, increasingly competing with Metro for integrated supply chain mandates.

Emerging players

• RXO: North American tech-enabled freight transportation and last-mile provider spun out from XPO; overlaps with Metro in last-mile delivery and brokerage-managed transportation for retail and big-and-bulky goods.

Regional players

• Day & Ross: Canadian-focused transportation and logistics provider (part of the McCain family of companies) offering LTL, TL, and logistics services; competes with Metro primarily in the Canadian market across retail and industrial verticals.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/MetroLogisticsInc
• LinkedInlinkedin.com/company/metro-supply-chain-group

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A3 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Metro Supply Chain Group