Divisions Maintenance Group
Divisions Maintenance Group is a Cincinnati-based provider of integrated facility maintenance services for commercial, industrial, and residential multisite organizations nationwide, delivering 65+ trades through a network of 16,000+ vetted technicians and a proprietary technology platform.
- Company typePrivate
- Founded1999
- HeadquartersCincinnati, United States
- Headcount501–1,000
- GTM typeB2B
- OfferingServices
What Divisions Maintenance Group does
Divisions Maintenance Group (DMG), founded in 1999 and headquartered in Cincinnati, Ohio, is a private provider of integrated facility maintenance services for commercial, industrial, and residential multisite organizations across all 50 states. The company operates through two interlocking businesses: a managed services offering that delivers maintenance for enterprise customers, and the DMG Pro provider network platform that connects independent technicians to those jobs. DMG covers 65+ trades — including landscaping, snow & ice management, plumbing, electrical, HVAC-R, handyman, lot sweeping, floor care, fire life safety, and capital projects — through a network of 16,000+ vetted technicians and a corporate team of approximately 1,000 employees, completing more than 1.1 million jobs annually across 60,000+ properties.
DMG's underlying technology consists of the DMG Pro provider platform (with iOS/Android mobile apps featuring offline check-in/check-out, GPS tracking, and photo-based work verification) and the Control Center back-office automation hub, paired with a customer-facing DMG 360 portal. The company monetizes primarily through managed services fees on multi-year B2B contracts with enterprise customers, with a stated no-management-fee model and dedicated account teams. Go-to-market is enterprise field sales targeting Fortune 500 names in retail, REITs, restaurants, logistics, banking, data centers, and other verticals; a secondary channel is the DMG Pro provider onboarding funnel for independent trade professionals.
DMG is led by founder, president and CEO Gary Mitchell and remains privately held with no disclosed external investors, parent company, or M&A history. The business has scaled steadily over 24 years, crossed 1,000 employees in December 2023, opened a new downtown Cincinnati headquarters in June 2023, and added multiple senior executives from Facebook, Microsoft, Uber, and Amazon to support continued growth.
Divisions Maintenance Group firmographics
Firmographics- Name
- Divisions Maintenance Group
- Legal name
- Divisions Maintenance Group
- Website
- https://divisionsmg.com
- Company type
- Private
- Founded year
- 1999
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- Divisions Maintenance Group is a Cincinnati-based provider of integrated facility maintenance services for commercial, industrial, and residential multisite organizations nationwide, delivering 65+ trades through a network of 16,000+ vetted technicians and a proprietary technology platform.
- Ownership category
- akta.pro rank
Divisions Maintenance Group industry classification
Industry- Product category
- Facility Maintenance Services
- NAICS
- Facilities Support Services (561210), Facilities Support Services (5612)
- SIC
- Services-Facilities Support Management Services (8744)
- akta.pro primary industry
- Hard Services (MEP/HVAC, Electrical, Plumbing) (BPABAAAA)
Keywords
Where Divisions Maintenance Group is headquartered
LocationHeadquarters
- HQ city
- Cincinnati
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Divisions Maintenance Group business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain
Revenue model
- Facility Maintenance Services: DMG provides facility maintenance services for commercial, industrial and residential multisite organizations. The company manages a nationwide network of over 16,000 technicians across 65+ trades. Services include landscaping, lot sweeping, snow & ice management, plumbing, electrical, HVAC-R, handyman, fire life safety, floor care, and capital projects. Revenue is generated through service fees charged to customers for managed facility maintenance across their properties.
- Provider Network Management: DMG Pro platform connects independent facility maintenance providers with jobs. Providers pay to access the network and receive job matching services. The platform provides work verification, back-office automation, and 24/7 support to providers.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Custom facility maintenance pricing |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels9 records
Divisions Maintenance Group product offering
Product offeringCore offering
DMG delivers integrated facility maintenance services for commercial, industrial, and residential multisite organizations through a nationwide network of 16,000+ vetted technicians spanning 65+ trades, including landscaping, snow & ice management, lot sweeping, plumbing, electrical, HVAC-R, handyman, floor care, fire life safety, and capital projects. Service delivery is managed end-to-end via dedicated account teams, 24/7/365 support, and proprietary technology (DMG Pro, DMG 360 customer portal, and Control Center) that handles provider matching, job dispatch, work verification, and back-office automation.
Product overview
Divisions Maintenance Group offers a unified facility maintenance platform with provider-facing products (DMG Pro platform with Control Center for back-office automation) and customer-facing solutions (DMG 360 portal). The company provides over 65 different trades including landscaping, snow & ice management, electrical, plumbing, HVAC-R, handyman, lot sweeping, floor care, fire life safety, and capital projects. DMG Pro includes a mobile app with offline check-in/out capabilities and serves as the primary interface for the network of 16,000+ technicians.
Differentiator
Problem solved
Functional benefit
Products and services
- DMG Pro Provider Platform Open, plug-and-play platform that lets independent facility maintenance providers join DMG's nationwide network to access jobs, increase technician utilization, and manage assignments, invoices, and quality control from one centralized hub. Includes iOS and Android mobile app with offline check-in/out capability.
- DMG 360 Customer Portal Customer-facing portal for managing facility maintenance services, viewing work orders, and accessing service history for DMG's enterprise multisite customers.
- Snow & Ice Management Services Commercial snow plowing, de-icing, and storm-response services delivered through DMG's nationwide technician network for retailers, REITs, and other multisite customers; recognized with Walgreens Vendor of the Year during the historic 2022 Buffalo snowstorms.
- Landscaping Services Commercial landscaping and grounds maintenance delivered across DMG's nationwide provider network, supporting retailers, REITs, restaurants, distribution centers, and other multisite operators.
- Integrated Facility Maintenance Services Multisite facility maintenance services spanning more than 65 trades including lot sweeping, portering, plumbing, electrical, HVAC-R, handyman, floor care, fire life safety, and capital projects, delivered nationwide with 24/7/365 coverage, a dedicated account team, and a single point of contact per customer.
Quantifiable outcome
- 1.1 million jobs completed at over 60,000 properties in 2023
- +3 more outcomes
Companies that use Divisions Maintenance Group
Customer profileNamed customers12 records
Segments10 records
Ideal customer profiles2 records
Divisions Maintenance Group technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Divisions Maintenance Group partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- All Seasons Facility MaintenancecoreAll Seasons Facility Maintenance, a Wisconsin-based commercial property maintenance company specializing in snow removal, landscaping, lot sweeping and portering, is one of DMG's earliest provider partners. In 2023, 63% of All Seasons' revenue came from DMG work. The partnership grew from responding to Texas snow and ice storms in 2021 to covering approximately 30 DMG accounts year-round. Owner Morgan Ferrari credits DMG with consistent work, fantastic communication, and timely payments.
Scale indicators9 records
Recent moves8 records
Expansion highlights5 records
Divisions Maintenance Group competitors and assessment
Company assessmentEmerging players
- RealPage: Software platform for real estate operators with maintenance and vendor management capabilities — partial overlap with DMG Pro's provider coordination and work-order verification use cases, particularly in multifamily/residential.
Broad incumbents
- Sodexo: Global facility management and food services company with significant North American FM operations — overlaps with DMG in retail, education, and healthcare facility maintenance.
- ISS A/S: Global facility services provider offering integrated hard and soft FM services to multinational corporations — directly competes with DMG for enterprise IFM contracts.
- Cushman & Wakefield: Global real estate services firm with a facility management practice serving multi-site enterprise occupiers — competes for large IFM mandates that include the trades DMG aggregates.
- CBRE Group: Global real estate services firm with a large integrated facility management practice; competes for the same enterprise FM RFPs as DMG while offering broader real estate, capital markets, and project services.
- JLL (Jones Lang LaSalle): Global professional services firm with significant integrated facility management operations serving Fortune 500 occupiers — overlaps with DMG in retail and logistics facility maintenance at enterprise scale.
Direct peers
- ServiceChannel: Facility maintenance and contractor management SaaS platform used by multi-site retailers and restaurants to source, dispatch and verify FM work — overlapping with DMG Pro on platform functionality and target verticals.
- Corrigo (Verint): Work order, vendor management and facilities operations platform owned by Verint, widely used by multi-site enterprises — competes with DMG Pro for the technology layer of FM outsourcing.
- SMS Assist: Tech-enabled multisite facility maintenance aggregator serving retail, restaurant and commercial real estate customers with a similar nationwide subcontractor network and SaaS-style platform — DMG's closest direct competitor in model and customer base.
- Able Services: National facility services contractor providing janitorial, engineering, and maintenance to commercial real estate and retail customers — comparable in customer base and outsourced service delivery model.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Divisions Maintenance Group social profiles
Digital presenceDivisions Maintenance Group compliance and trust
Trust signalCompliance2 records
Divisions Maintenance Group financial estimates
Financial estimateRevenue estimate
Valuation estimate
Divisions Maintenance Group leadership team
Management profileNumber of profiles
Profiles16 records
Divisions Maintenance Group funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Divisions Maintenance Group M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Divisions Maintenance Group
What does Divisions Maintenance Group do?
DMG delivers integrated facility maintenance services for commercial, industrial, and residential multisite organizations through a nationwide network of 16,000+ vetted technicians spanning 65+ trades, including landscaping, snow & ice management, lot sweeping, plumbing, electrical, HVAC-R, handyman, floor care, fire life safety, and capital projects. Service delivery is managed end-to-end via dedicated account teams, 24/7/365 support, and proprietary technology (DMG Pro, DMG 360 customer portal, and Control Center) that handles provider matching, job dispatch, work verification, and back-office automation.
Is Divisions Maintenance Group a public or private company?
Divisions Maintenance Group is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Divisions Maintenance Group founded?
Divisions Maintenance Group was founded in 1999. It employs 501 to 1,000 people.
Where is Divisions Maintenance Group based?
Divisions Maintenance Group is headquartered in Cincinnati, United States, in the North America region.
How does Divisions Maintenance Group make money?
Two revenue lines are on record. Facility Maintenance Services are the primary driver. The others are provider Network Management.
Who are Divisions Maintenance Group's main competitors?
RealPage is listed as an emerging player. Broad incumbents are Sodexo, ISS A/S, Cushman & Wakefield, CBRE Group and JLL (Jones Lang LaSalle). Direct peers are ServiceChannel, Corrigo (Verint), SMS Assist and Able Services.
Does Divisions Maintenance Group have an API?
No public API is recorded for Divisions Maintenance Group.
What industry is Divisions Maintenance Group in?
Divisions Maintenance Group's product category is Facility Maintenance Services. Its primary akta.pro industry code is BPABAAAA, Hard Services (MEP/HVAC, Electrical, Plumbing). Its NAICS code is 561210 and its SIC code is 8744.