Catholic Charities West Virginia

What Catholic Charities West Virginia does

Catholic Charities West Virginia (CCWV) is the largest private provider of social services in West Virginia, operating across all 55 counties through a network of four regional offices (Wheeling, Princeton, Charleston, plus an Eastern regional hub), twelve or more outreach offices, two thrift stores (New 2 U Thrift Store in Webster Springs; Loaves and Fishes in Hinton), the Catholic Charities Neighborhood Center in Wheeling, the 19-bed Grace Shelter at Hazel's House of Hope in Morgantown, a mobile food pantry, and home-delivered meal routes. The organization delivers a comprehensive safety-net portfolio including emergency financial assistance (utility and rental), eight traditional food pantries plus mobile pantry and home-delivered meals, emergency and transitional housing, case management, SNAP outreach and enrollment, WV Birth to Three early intervention (IDEA Part C), Child Care Resource Center, Child and Adult Care Food Program, refugee resettlement and immigration services, kinship care support (Relatives as Parents Program), and disaster services. Services are provided free of charge to clients regardless of faith, family, or background.

CCWV's underlying technology is minimal and non-proprietary — the organization runs on a WordPress website, Facebook pages, email newsletters, and traditional case management workflows. There is no disclosed digital platform, mobile application, or AI capability. The business model is a nonprofit hybrid: revenue is generated through diversified streams including individual and corporate donations (Hope Gala, Spaghetti Dinner, direct mail, parish-based fundraising), federal and state government grants and contracts (HUD Continuum of Care Lead Agency designation, USDA SNAP Outreach, WV DHHR IDEA Part C administration, USDA CACFP via WV Department of Education), foundation and corporate grants (Food Lion Feeds Charitable Foundation, Walmart Foundation, Catholic Charities USA disaster recovery), and modest thrift store retail proceeds that fund program operations. CCWV holds strategic designations as Lead Agency for the HUD-designated Northern Panhandle Continuum of Care and operates as a Catholic Charities USA affiliate with local autonomy.

Leadership is headed by CEO Mark Phillips, supported by a regional management structure (Ashlie Kotson – Northern; Jeremy Wanless – Eastern; Joe Sparksman – Western; Matt Atwood – Southern), program-specific directors (Jessica Thompson, Grace Shelter), and the NPCoC Coordinator (Susan Hagan). Recent strategic activity in 2025 includes the merger with St. Ursula Food Pantry & Outreach Center (May 2025), launch of the Grace Transitional Housing Program (June 2025), receipt of a Catholic Charities USA Hurricane Helene disaster recovery grant, and the 'Together for West Virginia' fundraising campaign — collectively indicating an organization in active programmatic and geographic expansion rather than steady-state operations.

Name

Catholic Charities West Virginia

Legal name

Catholic Charities West Virginia

Website

https://catholiccharitieswv.org

Company type

Private

Founded year

1969

Operating status

Operating

Headcount range

11–50 employees

Short description

Catholic Charities West Virginia is the largest private nonprofit social services provider in West Virginia, delivering free safety-net programs — emergency assistance, food pantries, homeless and transitional housing, case management, SNAP outreach, early intervention, refugee resettlement, and disaster recovery — across all 55 counties.

Ownership category

akta.pro rank

Product category

Nonprofit Social Services

NAICS

Community Food and Housing, and Emergency and Other Relief Services (6242), Religious, Grantmaking, Civic, Professional, and Similar Organizations (813), Emergency and Other Relief Services (624230), Community Housing Services (62422), Community Food Services (624210)

SIC

Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Faith-Based Social Services & Community Outreach (Food Pantries, Shelters, Counseling) (BPAGAJAG)

akta.pro secondary industries

Faith-Based Healthcare Ministries (Hospitals, Clinics, Medical Missions) (BPAGAJAH), Faith-Based Humanitarian Aid & Relief Ministries (BPAGAJAF), Local Congregations & Worship Communities (Churches, Mosques, Temples, Synagogues) (BPAGAJAA)

Keywords

• Faith-based social services
• Refugee resettlement
• Disaster response
• Food assistance programs
• Emergency family services

Headquarters

HQ city

Wheeling

HQ country

United States

HQ region

North America

Offices16 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Individual & Corporate Donations: The organization raises funds from individual donors, corporate sponsors, and community supporters through events (Hope Gala, Spaghetti Dinner fundraiser), direct mail, online giving, and parish-based fundraising. Donations support all program areas.
2. Thrift Store Proceeds: The New 2 U Thrift Store (Webster Springs) and Loaves and Fishes Thrift Store (Hinton) generate revenue through retail sales of donated goods. Proceeds directly fund Catholic Charities WV programs including emergency assistance, food pantries, and supportive services.
3. Government Grants & Contracts: Catholic Charities WV receives federal and state funding through programs including SNAP Outreach (USDA), WV Birth to Three (IDEA Part C via WV DHHR), Child & Adult Care Food Program (USDA via WV Dept. of Education), Child Care Resource Center (state-funded), and Continuum of Care administration (HUD). Additional disaster recovery grants from Catholic Charities USA support Hurricane Helene outreach.
4. Foundation & Corporate Grants: The organization receives grants from foundations such as the Food Lion Feeds Charitable Foundation ($2,000 Nourishing our Neighbors grant) and Walmart Foundation (supports SNAP Outreach). These are restricted grants targeting specific program areas.

Go-to-market motion1 record

Distribution channels7 records

Marketing channels9 records

Core offering

Catholic Charities West Virginia provides faith-based human services to individuals and families across the state, including refugee resettlement, food pantry and distribution, emergency financial assistance, disaster response, case management, and basic needs support. Services are delivered free of charge to clients and are organized around stabilizing households facing poverty, displacement, or crisis.

Product overview

Catholic Charities West Virginia operates as a social services organization offering a comprehensive portfolio of programs across all 55 counties of West Virginia. The organization provides direct assistance programs including food pantries and food assistance, emergency financial assistance for utilities and rent, homeless shelter (Grace Shelter), transitional housing, and disaster services. Additional programs include case management and supportive services, child care resource center and food program, SNAP outreach, refugee resettlement, hospital transition support, WV Birth to Three early intervention, and kinship care support through the Relatives as Parents Program. The organization also operates thrift stores (New 2 U Thrift Store and Loaves and Fishes) and the Catholic Charities Neighborhood Center, which serve as community hubs for multiple services. As the Lead Agency for the Northern Panhandle Continuum of Care, the organization coordinates regional homeless services. Programs are available to all people regardless of faith, family, or background, serving tens of thousands of vulnerable West Virginians annually.

Differentiator

Problem solved

Functional benefit

Brands

• Grace Shelter: 24/7 emergency homeless shelter providing safe, temporary housing and supportive services to adults facing homelessness in Morgantown, with 19 beds (13 for men and 6 for women).
• Catholic Charities Neighborhood Center
• Loaves and Fishes Outreach Center & Thrift Store
• New 2 U Thrift Store
• SNAP Outreach
• Hospital Transition Program
• Northern Panhandle Continuum of Care
• Child Care Resource Center

Products and services

• Refugee Resettlement Services

Named customers7 records

Segments7 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Seven partnerships are on record, tiered minor, major and core.

• West Virginians for Affordable Health Care (WVAHC)minorStrategic or Co-development Partner · 27 August 2025WVAHC partnered with CCWVA to host three 'Cuts & Consequences' Town Halls in Wheeling, Morgantown, and Princeton to educate residents on impending Medicaid and ACA cuts and their potential consequences.
• St. Ursula Food Pantry & Outreach CentermajorStrategic or Co-development Partner · 12 May 2025CCWVA merged with St. Ursula Food Pantry & Outreach Center in Pursglove, West Virginia (Monongalia County) to enhance and expand food insecurity services. The merger integrates St. Ursula's operations into CCWVA's Northern Region, expanding the organization's food pantry network.
• West Virginia Department of Health and Human Resources (WV DHHR)coreStrategic or Co-development PartnerWV DHHR is the administrative partner for multiple CCWVA programs including SNAP Outreach, WV Birth to Three (Office of Maternal, Child and Family Health), and Child Care Resource Center. DHHR refers clients and provides funding/federal program administration.
• U.S. Department of Housing and Urban Development (HUD)coreStrategic or Co-development PartnerHUD designates Continuum of Care (CoC) planning bodies and funds CoC programs. CCWVA serves as Lead Agency for the Northern Panhandle CoC, ensuring compliance with HUD's CoC program requirements and facilitating coordinated housing and supportive services.
• USDA (United States Department of Agriculture)coreStrategic or Co-development PartnerUSDA administers SNAP (Supplemental Nutrition Assistance Program) which CCWVA helps eligible individuals enroll in through its SNAP Outreach program. USDA also funds the Child and Adult Care Food Program (CACFP) which CCWVA administers statewide.
• Northern Panhandle Continuum of Care Partners (NPCoC)coreStrategic or Co-development PartnerNPCoC is a collaborative network that CCWVA leads as Lead Agency. Partners include NAMI Greater Wheeling, Brooke Hancock Family Resource Network, The Soup Kitchen Greater Wheeling, and multiple board member organizations. Works to address homelessness with compassion and coordinated action across Hancock, Brooke, Ohio, Marshall, and Wetzel counties.
• Hazel's House of HopemajorStrategic or Co-development PartnerGrace Shelter, CCWVA's 19-bed emergency homeless shelter, is located within Hazel's House of Hope in Morgantown. This co-location enables integrated services for individuals experiencing homelessness in Monongalia County.

Scale indicators6 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Mountaineer Food Bank: West Virginia's largest regional food bank, distributing food to pantries and feeding programs across the state — including some of the same 55 counties CCWVA serves. Directly comparable mission, with CCWVA operating retail food pantries within Mountaineer Food Bank's distribution network.
• West Virginia Coalition to End Homelessness: Statewide nonprofit focused on housing and homelessness services across West Virginia. Directly comparable to CCWVA's NPCoC and Grace Shelter/Transitional Housing work, operating HUD-funded housing programs and CoC coordination in overlapping counties.
• United Way of the Upper Ohio Valley: Local funder and convening organization that awards CCWVA the Charity in Action Award. Operates in the same West Virginia and Ohio panhandle service area, distributing donor dollars to social-service nonprofits and coordinating community-impact initiatives.

Broad incumbents

• Catholic Charities USA: National umbrella network for Catholic Charities agencies; CCWVA is a direct affiliate. Catholic Charities USA provides disaster-response grants (e.g., Hurricane Helene funding to CCWVA) and shared back-office, advocacy, and funding infrastructure to the local affiliate.
• Volunteers of America Ohio & Indiana: Large faith-affiliated nonprofit providing housing, behavioral health, and services to vulnerable populations across multiple states. Operates HUD CoC and supportive housing programs structurally similar to CCWVA's Northern Panhandle CoC work.
• Salvation Army West Virginia: National faith-based nonprofit with significant West Virginia operations providing shelter, food, utility assistance, and disaster relief. Directly overlaps with CCWVA on emergency shelter, food pantries, and utility/rental assistance, though Salvation Army is a broader national brand.
• American Red Cross West Virginia Region: National humanitarian organization with West Virginia disaster-response and emergency-services presence. Overlaps with CCWVA's Disaster Services program and case-management approach to disaster recovery, though at a much larger scale and with different funding sources.

Others

• WV Department of Health and Human Resources (DHHR): State governmental partner that funds and refers clients to CCWVA across SNAP Outreach, WV Birth to Three, and Child Care Resource Center. Not a competitor but the principal public-sector counterpart and contracted funder; reductions in DHHR budgets would directly affect CCWVA.

Regional players

• Catholic Charities of Pittsburgh: Sister Catholic Charities affiliate operating just across the Pennsylvania border, serving a similar population of low-income, refugee, and homeless individuals in the greater Pittsburgh region. Highly comparable program mix (food, shelter, refugee resettlement, immigration, case management).
• Goodwill of Kentucky and Southern Indiana / Goodwill Industries of Kentucky: Operates thrift-store-funded workforce development and social services in adjacent Appalachian region. Comparable earned-income thrift-store model that funds mission programs, similar to CCWVA's New 2 U and Loaves and Fishes stores.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/profile.php?id=100057197630861
• Xx.com/ccharitieswva

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds1 record

Investors1 record

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M&A

Investments

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Frequently asked questions about Catholic Charities West Virginia