Mercer | Mettl

What Mercer | Mettl does

Mercer | Mettl operates an online assessment and remote proctoring platform serving both academic institutions and corporate employers across 100+ countries and 20+ languages. Founded in 2009 as Mettl and subsequently acquired by Mercer (an operating company of Marsh McLennan Companies, NYSE: MMC), the company now operates as a wholly-owned subsidiary with its Gurugram, India headquarters serving as the primary operational center. The platform supports the full examination lifecycle — examination hosting, remote proctoring, digital evaluation, and certification — and handles 200,000+ proctored assessments in a single day and 25 million+ assessments annually, serving 6,000+ customers including 700+ academic institutions. The technology stack combines AI-powered proctoring (95% cheating detection accuracy), three-point student authentication, secure browser lockdown, dual camera monitoring, and a proprietary "Credibility Index" scoring system, with support for 26+ question formats including complex coding, mathematical, and chemical equation inputs. Integration is API-first with 250+ LTI-compliant LMS platforms (Moodle, Canvas, Blackboard, D2L, edX) and AWS-backed localized data hosting in Europe, India, and China.

The product portfolio is organized around the umbrella Mercer | Mettl Examine platform and includes Online Remote Proctoring (SecureProctor), Mettl Secure Browser, the ExaminER digital evaluation system, CertiCheck certification management, Coding Assessment Solutions, Talent Assessment Solutions, Virtual Hiring Solutions, L&D tools (high-potential identification, succession planning, 360-degree feedback), online hackathons, and Proctoring as a Service (MPaaS). Security and compliance posture includes ISO 27001, ISO 9001, SOC2 Type 2, GDPR compliance, and BPS Registered Test status, supported by Gartner Magic Quadrant Leader recognition in Remote Proctored Examinations and G2 Global Leader ranking in Assessment Technology.

The business operates a multi-channel go-to-market: enterprise field sales for large corporations and universities, inside sales for mid-market with local phone numbers across 10+ countries (Australia, Singapore, UAE, China, Indonesia, South Africa, UK, India, USA, Brazil), and product-led/self-service for SMBs and individual test-takers via free trial. Revenue streams combine subscription-based platform licensing, usage-based assessment fees, managed proctoring services, and customized enterprise licensing — all quote-based with no publicly disclosed pricing. Named customers span Indian academic institutions (AIMA, ISB, IIM Bangalore, CHRIST University, NISM, Vidyamandir Classes, Ashoka University), global universities (Miami Dade College, Howard University, The Washington Center, EBZ Business School, Padjadjaran University Indonesia), and enterprises across technology (Amazon APAC), consumer goods (Reckitt Benckiser), automotive (TVS Motor), and healthcare (Jordan Hospital).

Name

Mercer | Mettl

Legal name

Mercer LLC

Website

https://mettl.com

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

251–500 employees

Short description

Mercer | Mettl is an AI-powered online assessment and remote proctoring platform serving 6,000+ academic institutions and corporate clients across 100+ countries, handling 25 million+ assessments annually with deep LMS integrations.

Ownership category

akta.pro rank

Product category

Online Assessment & Talent Measurement Software

NAICS

Testing Laboratories and Services (541380), Computer Training (611420)

SIC

Services-Educational Services (8200)

akta.pro primary industry

Secure Browser, Device Lockdown & Exam Security Tools (EDAFADAI)

akta.pro secondary industry

Transcript, Score Reporting & Verification/Credential Wallet Platforms (EDAFADAO)

Keywords

• Online assessment platform
• Talent assessment software
• Remote proctoring solutions
• Pre-employment testing
• Psychometric assessment tools

Headquarters

HQ city

Gurugram

HQ country

India

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Online Assessment Platform Subscription: Subscription-based access to the Mercer Mettl assessment platform for conducting online exams, proctoring, and evaluations. Pricing is quote-based and customized to client scale and requirements.
2. Usage-based Assessment Fees: Revenue generated based on volume of assessments conducted. Platform supports 200,000+ proctored assessments in a single day with scalable infrastructure.
3. Proctoring Services: Proctor as a Service (MPaaS) offering providing remote proctoring capabilities. Can be integrated with existing LMS or used as standalone service.
4. Enterprise Licensing: Customized enterprise agreements for large organizations and academic institutions requiring dedicated infrastructure and custom integrations.

Pricing tiers

Go-to-market motion4 records

Distribution channels5 records

Marketing channels8 records

Core offering

Mercer | Mettl is an online assessment platform that provides psychometrics, skills, personality, and cognitive ability assessments for hiring, learning, and certification use cases. It also delivers a secure online examination and remote proctoring system used by enterprises, academic institutions, and certification bodies to conduct large-scale, fraud-resistant assessments.

Product overview

Mercer | Mettl is a talent assessment and online examination platform comprising multiple integrated products. The core platform is Mercer | Mettl Examine (Examination Management System), which serves as an umbrella system coordinating examination platform, proctoring tools, and evaluation management. Key product modules include: Online Examination Platform for scalable exam delivery with 26+ question formats; Online Remote Proctoring with SecureProctor and Mettl Secure Browser for AI-powered cheating detection; Digital Evaluation System (ExaminER) for onscreen marking; and Mercer | Mettl CertiCheck for certification management. The platform also includes specialized hiring solutions (Coding Assessment Solutions, Talent Assessment Solutions, Virtual Hiring Solutions) and L&D tools (high-potential identification, succession planning, 360-degree feedback). Additional offerings include hackathons, test libraries, and Proctoring as a Service (MPaaS). The platform supports 200,000+ proctored assessments daily across 100+ countries.

Differentiator

Problem solved

Functional benefit

Products and services

• Mercer | Mettl Examination Management System (Mettl Examine)

Quantifiable outcome

• 95% accuracy in cheating detection using AI flags
• +6 more outcomes

Named customers17 records

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability8 records

Feature10 records

Partnerships

Six partnerships are on record, tiered core.

• MoodlecoreTechnology or IntegrationLTI compliant integration allowing seamless incorporation of Mercer Mettl's assessment and proctoring tools within the Moodle learning management system.
• Canvas (Instructure)coreTechnology or IntegrationIntegration with Canvas LMS enabling institutions to conduct proctored assessments directly within their existing learning environment.
• BlackboardcoreTechnology or IntegrationBlackboard integration allowing seamless assessment delivery through the Blackboard Learn platform.
• D2L (Brightspace)coreTechnology or IntegrationIntegration with D2L's Brightspace LMS for assessment and proctoring functionality.
• edXcoreTechnology or IntegrationedX platform integration for delivering proctored assessments in online learning environments.
• Amazon Web Services (AWS)coreTechnology or IntegrationSecure data hosting infrastructure provider ensuring scalable and reliable cloud-based platform delivery. Data hosted on AWS with localized options in Europe, India, and China.

Scale indicators10 records

Recent moves6 records

Expansion highlights6 records

Market position

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/MercerMettl

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds2 records

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mercer | Mettl