What Aspire Technology Solutions does

Aspire Technology Solutions is a managed services company specializing in hosted services, data center solutions, communications and IT support. Established in 2006, they have grown organically year on year with 150+ highly trained staff and now have sites across the North East and London. At Aspire they provide a personal service to their customers and avoid selling pre-packaged products. Because of this customer-focused approach, they have been able to attract business from a wide range of prestigious organisations across the UK and Europe. Aspire’s company values are focused on delivering excellence in everything that they do. For us, it’s not about the physical products that they supply, but more about the overall solution they deliver and the way in which they deliver it. They begin by gaining a thorough understanding of your business and IT goals. They ask the right questions and listen to what you have to say. Then, they provide the best tailored solution possible and at the same time, remove the challenges from your IT systems. As a result, whether you are looking to improve your existing IT systems, outsource your IT management services, or are in need of an IT makeover – partnering with Aspire ensures you can get on with the business of business. In addition to this, Aspire are proud to have received several awards over the years, including Small Business of the Year in 2013, while Chairman Nigel Begg received Entrepreneur of the Year at the Insider Media Dealmaker Awards in 2014.

Name

Aspire Technology Solutions

Legal name

Aspire Technology Solutions Ltd

Website

https://www.aspirets.com

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

251–500 employees

Short description

Aspire Technology Solutions is a managed services company specialising in hosted services, data centre solutions, and IT support.

Ownership category

akta.pro rank

Product category

Managed IT and Cybersecurity Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design Services (541512), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Network Implementation & Integration Services (BPAEAEAB)

akta.pro secondary industries

Endpoint Security Managed Services (EDR/XDR) (BPAEADAH), Network Performance Management & Observability Services (BPAEAEAH), IT Knowledge Management & Service Desk Platforms (HDAEALAH)

Keywords

• Managed IT services
• Cybersecurity services
• Cloud infrastructure services
• Business connectivity solutions
• Unified communications services

Headquarters

HQ city

Gateshead

HQ country

United Kingdom

HQ region

Europe

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Managed IT Services: Recurring managed IT services including RealCare packages, IT support, service desk, and infrastructure management. Revenue generated through monthly service contracts with varying levels of support.
2. Managed Cybersecurity Services: Recurring cybersecurity services including managed detection and response, SIEM, penetration testing, and incident response. Delivered as subscription-based security services.
3. Cloud and Connectivity Services: Hybrid cloud services, leased lines, SD-WAN, and connectivity solutions typically billed on recurring monthly contracts with bandwidth and usage components.
4. Unified Communications: Voice and telephony services including cloud voice, hosted voice, and Microsoft Teams Direct Routing delivered as recurring monthly services.
5. Professional Services: Implementation, consulting, and project-based services for technology deployments, migrations, and digital transformation projects.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

Aspire Technology Solutions provides recurring managed IT support, co-managed IT services, cybersecurity, hybrid cloud, infrastructure, business connectivity, and unified communications. Its offering covers on-premise and cloud environments, users, service desks, endpoints, networks, voice systems, disaster recovery, and implementation projects for UK organisations.

Product overview

Aspire Technology Solutions is a managed IT, cyber security, and modern workplace solutions provider offering a comprehensive portfolio of services. The company operates a platform-plus-modules architecture consisting of five core service pillars: (1) Managed Services centred on RealCare (IT support and service desk), (2) Cyber Security including Managed SIEM, Managed Detection & Response (powered by Crowdstrike & Securonix), Penetration Testing, and Incident Response, (3) Cloud services spanning Hybrid Cloud, Microsoft 365, Disaster Recovery (DRaaS), and Infrastructure, (4) Connectivity with Leased Lines up to 100Gbps, Managed SD-WAN, and Data Centre Network, and (5) Unified Communications including Cloud Voice, Hosted Voice, On-Premise Voice, and Microsoft Teams Direct Routing. The company also holds Veeam Platinum Service Provider status and acquired Cloud Cover IT which was rebranded as Flyte.

Differentiator

Problem solved

Functional benefit

Brands

• Flyte: Rebranded managed service brand following acquisition of Cloud Cover IT
• RealCare Complete
• Aspire Unity
• Aspire Cloud Services
• RealProtect

Products and services

• Complete Managed Security Comprehensive managed cybersecurity service providing 24/7/365 protection for organisations.
• Managed SIEM Managed Security Information and Event Management service that monitors and analyses security events across customer environments.
• Managed Detection & Response 24/7 managed detection and response service powered by CrowdStrike and Securonix, providing endpoint detection and response plus Office 365 and Azure Active Directory monitoring for organisations.
• Cyber Incident Response Services Incident-response service for managing and recovering organisations from cybersecurity incidents.
• Penetration Testing Security-testing service for identifying vulnerabilities and assessing an organisation's security posture.
• RealCare Complete Flagship managed IT support and service-desk offering for organisations, covering on-premise systems, cloud infrastructure, users, and voice.
• Aspire Unity (Co-Managed IT Support) Co-managed IT support service through which Aspire and a customer's internal IT team share technology-management responsibilities.
• Aspire Cloud Services (Hybrid Cloud) Hybrid cloud service providing organisations with public and private cloud resources, supported infrastructure, security, scalability, and performance commitments.
• Microsoft 365 Managed Microsoft 365 service covering deployment, adoption, and optimisation for organisations.
• Disaster Recovery Disaster Recovery as a Service that replicates business-critical workloads between on-premise servers and UK Tier 3 data centres.
• Infrastructure Cloud infrastructure design, implementation, and support service for organisations.
• Leased Lines (up to 100Gbps) Dedicated leased-line connectivity for business-critical networks, offered at up to 100Gbps in the North East and Scotland.
• Managed SD WAN Managed Software-Defined Wide Area Network service for network management and connectivity across distributed organisations.
• Cloud Voice Cloud-based voice and telephony service for organisations.
• Hosted Voice Hosted voice and telephony service for organisations.
• On-Premise Voice On-premise voice and telephony solution for organisations.

Quantifiable outcome

• NPS averaging +83 (world-class)
• +5 more outcomes

Named customers20 records

Segments8 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature9 records

Partnerships

Seven partnerships are on record, tiered flagship, core and standard.

• MicrosoftflagshipTechnology or IntegrationStrategic technology partner providing Microsoft 365, Azure, and related Microsoft solutions. Aspire is a Microsoft solution partner with expertise in Modern Workplace, security, and cloud services. Supports managed detection and response capabilities.
• CrowdstrikecoreTechnology or IntegrationCybersecurity technology partner powering Aspire's 24x7 managed detection and response service. Provides endpoint protection and threat intelligence capabilities integrated into Aspire's SOC operations.
• FortinetcoreTechnology or IntegrationStrategic cybersecurity partner providing network security solutions, next-generation firewalls, and security fabric technologies integrated into Aspire's managed security services.
• VeeamcoreTechnology or IntegrationVeeam Platinum Cloud & Service Provider partner. Provides backup, recovery, and data resilience software powering Aspire's disaster recovery and cloud backup services.
• Extreme NetworksstandardTechnology or IntegrationTechnology partner for network infrastructure solutions including switching, wireless, and network management capabilities.
• MitelstandardTechnology or IntegrationUnified communications technology partner providing IP telephony and contact centre solutions integrated into Aspire's voice and communications services.
• SecuronixcoreTechnology or IntegrationSecurity analytics and SIEM technology partner used in conjunction with Crowdstrike to power Aspire's managed detection and response services with advanced threat detection capabilities.

Scale indicators10 records

Recent moves8 records

Expansion highlights6 records

Broad incumbents

• Daisy Group: Daisy Group is an established UK provider of managed communications, connectivity, cloud and IT services. Its broader portfolio and national scale make it a close business-model and customer-market comparator to Aspire.

Direct peers

• Air IT: Air IT provides managed IT support, cloud, cybersecurity and strategic technology services to UK SMEs and mid-market organizations. It directly overlaps Aspire's recurring managed-services model and target customer base.
• Wavenet: Wavenet delivers managed IT, cloud, cybersecurity, connectivity and unified communications across the UK. Its integrated technology-services portfolio closely mirrors Aspire's five service pillars.
• Node4: Node4 provides UK businesses with managed cloud, data center, connectivity, collaboration and security services. It is comparable to Aspire in its combination of recurring infrastructure management and enterprise solution delivery.
• Six Degrees: Six Degrees is a UK managed cloud, connectivity and cybersecurity provider serving mid-market and enterprise customers. Its recurring services-led model and emphasis on resilient digital infrastructure are closely aligned with Aspire.
• Trustmarque: Trustmarque offers managed services, cloud transformation, data and cybersecurity solutions to UK public- and private-sector organizations. It is a relevant comparator for Aspire's complex enterprise sales and public-sector capabilities.
• Phoenix Software: Phoenix Software supplies cloud, digital workplace, managed services, data and cybersecurity solutions across the UK. It competes in many of the same Microsoft-centric, enterprise technology categories as Aspire.
• ANS Group: ANS Group is a UK digital services and managed-cloud provider with capabilities spanning cloud, security, data and workplace technology. It is comparable to Aspire in serving complex organizations with integrated, recurring technology services.
• Littlefish: Littlefish provides managed IT services, cloud, cybersecurity and technology consulting to UK and international organizations. Its service-desk-centric managed offering and mid-market focus make it a strong operating peer for Aspire.
• Content+Cloud: Content+Cloud delivers managed cloud, IT support, cybersecurity and Microsoft services to UK organizations. Its recurring managed-services proposition and enterprise customer base directly overlap with Aspire's core activities.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/aspirets
• Facebookfacebook.com/AspireTechnologySolutions
• LinkedInlinkedin.com/company/aspire-technology-solutions_2

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries3 records

Funding overview

Funding rounds3 records

Investors3 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A3 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Aspire Technology Solutions