Pen Bay Medical Center
Pen Bay Medical Center (MaineHealth Pen Bay Hospital) is a not-for-profit community hospital in Rockport, Maine, providing emergency, surgical, oncology, and specialty care to Knox County and midcoast Maine residents as part of the MaineHealth integrated health system.
- Company typePrivate
- Founded1997
- HeadquartersRockport, United States
- Headcount1,001–5,000
- GTM typeB2C
- OfferingServices
What Pen Bay Medical Center does
Pen Bay Medical Center, operating under the legal name MaineHealth Pen Bay Hospital, is a not-for-profit community hospital located in Rockport, Maine, serving Knox County and the midcoast Maine region. Founded in 1997, the facility employs between 1,001 and 5,000 staff and provides a comprehensive range of acute care services including emergency medicine, surgical services, oncology (cancer care), diagnostic imaging, laboratory services, primary care, rehabilitation, behavioral health, and specialty services such as dermatology, cardiovascular care, and vascular interventional procedures. The hospital holds a Leapfrog Straight A Safety Score Grade and has earned a perfect QOPI Certification survey outcome and dual IAC reaccreditation in vascular testing and vascular interventional services.
Pen Bay operates as a core facility within the MaineHealth integrated health system, which encompasses multiple hospitals, physician practices, labs, and specialty centers across Maine and into New Hampshire. The hospital's technology infrastructure is built around electronic health records, the MyChart patient portal (available via web and mobile apps on iOS and Android), and EpicCare Link for inter-provider connectivity. The MaineHealth system supports coordinated care delivery, cross-specialty referrals, digital patient self-service, and community health initiatives including the Let's Go! childhood obesity prevention program and Healthy Communities initiatives.
The hospital generates revenue primarily through patient care services billed to insurers, government payers (Medicare/Medicaid via MaineCare), and patients, with financial assistance programs available for eligible low-income and uninsured populations. As a non-profit entity, revenue is reinvested into facilities, technology, research, and community health programs. The facility also benefits from research funding, including a $1.1 million NIH grant awarded to MaineHealth in 2026 for pediatric PFAS exposure research. Pen Bay's go-to-market is direct-to-consumer through its physical location and digital channels, with patient acquisition driven by primary care referrals, emergency services utilization, specialty referrals within the MaineHealth network, and community-based health programs.
Pen Bay Medical Center firmographics
Firmographics- Name
- Pen Bay Medical Center
- Legal name
- MaineHealth Pen Bay Hospital
- Website
- https://mainehealth.org
- Company type
- Private
- Founded year
- 1997
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- Pen Bay Medical Center (MaineHealth Pen Bay Hospital) is a not-for-profit community hospital in Rockport, Maine, providing emergency, surgical, oncology, and specialty care to Knox County and midcoast Maine residents as part of the MaineHealth integrated health system.
- Ownership category
- akta.pro rank
Where Pen Bay Medical Center is headquartered
LocationHeadquarters
- HQ city
- Rockport
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Pen Bay Medical Center business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure, Others
Revenue model
- Patient Care Services: Pen Bay Medical Center generates revenue through comprehensive healthcare services including emergency care, surgical services, cancer care (oncology), diagnostic imaging, laboratory services, and specialty care such as dermatology, cardiovascular care, and rehabilitation. As a not-for-profit community hospital within MaineHealth, revenue is reinvested into facilities, technology, and community health programs.
- Billing and Financial Services: MaineHealth provides billing services for patient care, including financial assistance programs for eligible patients. Services include coverage options through MaineCare, health insurance marketplace (coverme.gov), and donated healthcare services for low-income and uninsured patients.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | — | Standard patient services pricing varies by service type and insurance coverage |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels5 records
Pen Bay Medical Center product offering
Product offeringCore offering
Pen Bay Medical Center operates as MaineHealth Pen Bay Hospital, a not-for-profit community hospital providing emergency care, surgical services, cancer care (oncology), diagnostic imaging, laboratory services, rehabilitation, and specialty care including dermatology and cardiovascular care. The hospital serves Knox County and midcoast Maine as part of the integrated MaineHealth network, delivering coordinated close-to-home care and access to specialty services through its affiliated physicians and facilities.
Product overview
Pen Bay Medical Center operates as part of the MaineHealth integrated health system, providing healthcare services to the midcoast Maine region. The facility offers dermatology and skin care services through MaineHealth Specialty Skin Care in Rockport, along with general medical, surgical, cancer care, and other hospital-based services. The hospital is part of a larger network of care including primary care, specialty care, and community health programs.
Differentiator
Problem solved
Functional benefit
Products and services
- MaineHealth Specialty Skin Care - Rockport Dermatology and skin care services located in Rockport, Maine, offering cryosurgery, eczema treatment, Mohs surgery, mole biopsy, pre-cancerous lesion treatment, psoriasis care, and skin patch testing for community patients.
- Skin Care and Dermatology Services Comprehensive dermatology services provided across MaineHealth locations including Pen Bay Medical Center, offering routine skin exams, skin cancer surgery, and treatment for various skin conditions.
- Oncology and Cancer Care Services Comprehensive oncology services including the Quality Oncology Practice Initiative (QOPI) Certified program at MaineHealth Pen Bay and Waldo Hospitals, providing cancer care with a perfect quality survey outcome.
- Emergency and Surgical Care Services Inpatient and outpatient emergency and surgical care delivered through Pen Bay Medical Center and other MaineHealth hospitals, including specialized vascular testing and vascular interventional services at MaineHealth Surgical Care Rockport which earned IAC dual reaccreditation.
- MyChart Patient Portal Secure digital patient portal providing access to medical records, appointments, billing, and care team communication for MaineHealth patients.
Quantifiable outcome
- Perfect survey outcome with no deficiencies cited in QOPI Certification Program site survey
- +1 more outcomes
Companies that use Pen Bay Medical Center
Customer profileSegments2 records
Ideal customer profiles1 record
Pen Bay Medical Center technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Pen Bay Medical Center partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- MaineHealthcorePen Bay Medical Center is a founding member of the MaineHealth integrated health system, which includes multiple hospitals, physician practices, and healthcare facilities throughout Maine and New Hampshire. The partnership provides coordinated care, shared resources, specialized services, and access to a comprehensive network of healthcare professionals.
Scale indicators3 records
Recent moves5 records
Expansion highlights5 records
Pen Bay Medical Center competitors and assessment
Company assessmentDirect peers
- Central Maine Medical Center: Community acute-care hospital in Lewiston, Maine operated by Central Maine Healthcare. Comparable in scale, service breadth, and rural-Maine catchment; a head-to-head community competitor for tertiary referrals.
- Northern Light Mercy Hospital: Community hospital in Portland, Maine operated by Northern Light Health. Comparable urban-adjacent community-hospital model with overlapping primary care, surgical, and specialty services.
- Mid Coast Hospital: Community hospital within MaineHealth in Brunswick, Maine, serving an adjacent midcoast catchment with a similar general medical/surgical and primary-care model. Direct sister-hospital peer for service-line and operational benchmarking.
- Wentworth-Douglass Hospital: Community hospital within MaineHealth in Dover, New Hampshire. Closely comparable in scale and service profile, with shared back-office, EHR, and specialty-referral infrastructure under MaineHealth.
- Maine Coast Memorial Hospital: Community hospital in Ellsworth, Maine operated by Northern Light Health. Comparable rural coastal Maine hospital profile and patient mix, making it a natural benchmark for Pen Bay.
- Memorial Hospital (North Conway, NH): Critical-access hospital within MaineHealth in the Mount Washington Valley. Matches Pen Bay's rural community profile, payer mix, and network relationship, making it a relevant operational peer.
- Waldo County General Hospital: Critical-access community hospital within MaineHealth in Belfast, Maine. Co-recipient with Pen Bay of the QOPI perfect-outcome oncology certification, making it the most directly comparable peer in scale, service mix, and patient population.
Broad incumbents
- MaineGeneral Health: Independent regional health system headquartered in Augusta, Maine, operating multiple hospitals and a large physician network across central Maine. Broader incumbent competitor to MaineHealth for tertiary referrals and population-health contracts in overlapping geographies.
- Northern Light Eastern Maine Medical Center: Tertiary medical center in Bangor, Maine — the flagship of the Northern Light Health system and the largest hospital north of Portland. The principal system-level competitor to MaineHealth for high-acuity, complex-care referrals across northern and central Maine.
Regional players
- Cary Medical Center: Independent community hospital in Caribou, Maine (Aroostook County). Comparable rural Maine critical-access scale and service mix; useful peer for benchmarking rural-community-hospital operations outside the MaineHealth and Northern Light systems.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat5 records
Key risks4 records
Key highlights7 records
Customer concentration
Pen Bay Medical Center social profiles
Digital presencePen Bay Medical Center compliance and trust
Trust signalCompliance1 record
Pen Bay Medical Center financial estimates
Financial estimateRevenue estimate
Valuation estimate
Pen Bay Medical Center leadership team
Management profileNumber of profiles
Pen Bay Medical Center funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Pen Bay Medical Center M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Pen Bay Medical Center
What does Pen Bay Medical Center do?
Pen Bay Medical Center operates as MaineHealth Pen Bay Hospital, a not-for-profit community hospital providing emergency care, surgical services, cancer care (oncology), diagnostic imaging, laboratory services, rehabilitation, and specialty care including dermatology and cardiovascular care. The hospital serves Knox County and midcoast Maine as part of the integrated MaineHealth network, delivering coordinated close-to-home care and access to specialty services through its affiliated physicians and facilities.
Is Pen Bay Medical Center a public or private company?
Pen Bay Medical Center is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Pen Bay Medical Center founded?
Pen Bay Medical Center was founded in 1997. It employs 1,001 to 5,000 people.
Where is Pen Bay Medical Center based?
Pen Bay Medical Center is headquartered in Rockport, United States, in the North America region.
How does Pen Bay Medical Center make money?
Two revenue lines are on record. Patient Care Services are the primary driver. The others are billing and Financial Services.
Who are Pen Bay Medical Center's main competitors?
Direct peers on record are Central Maine Medical Center, Northern Light Mercy Hospital, Mid Coast Hospital, Wentworth-Douglass Hospital, Maine Coast Memorial Hospital, Memorial Hospital (North Conway, NH) and Waldo County General Hospital. Broad incumbents are MaineGeneral Health and Northern Light Eastern Maine Medical Center. Cary Medical Center is listed as a regional player.
Does Pen Bay Medical Center have an API?
No public API is recorded for Pen Bay Medical Center.