Cliniko

What Cliniko does

Cliniko is a cloud-based practice management SaaS platform founded in 2011 in Melbourne, Australia, by co-founders Joel Friedlaender and Liora Dafner-Beach, who continue to own and operate the business without external funding. The company targets allied health practitioners — including physiotherapists, osteopaths, podiatrists, psychologists, counsellors, and therapists — and provides scheduling, treatment notes (with body chart annotation), patient records, invoicing, payment processing, online booking, telehealth video consultations, SMS notifications, and reporting. The platform also offers a Connected Apps integration ecosystem (including Xero for accounting and MailChimp for email marketing) and a public Developer API, with free data migration services from competing systems (WriteUpp, Zanda, TM3, TM2, eAlth).

The product is delivered as a web-based responsive application with home screen shortcut capability (no native mobile app) and is offered on tiered practitioner-based subscription pricing ranging from $45 per month for a single practitioner to $395 per month for 26-200 practitioners, with free unlimited administrative user licenses and a 30-day free trial. Cliniko maintains multi-jurisdictional compliance including HIPAA (with BAA availability), GDPR, PIPEDA, and Australian Privacy Principles, which functions as a regulatory entry barrier in healthcare data handling.

Cliniko serves 65,000+ healthcare professionals across 95+ countries through a product-led, self-serve go-to-market model with content marketing, an open Discord community (launched December 2022), and referral programs. The operating team is fully remote and distributed globally. The company also donates 2% of all subscription revenue to charity, reflecting a founder-stated philosophy that private ownership enables long-term customer-focused decision-making over short-term investor returns.

Name

Cliniko

Legal name

Cliniko

Website

https://cliniko.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

1–10 employees

Short description

Cliniko is a cloud-based practice management SaaS platform founded in 2011 that serves 65,000+ allied health practitioners across 95+ countries with scheduling, treatment notes, billing, telehealth, and online booking on a tiered subscription model.

Ownership category

akta.pro rank

Product category

Healthcare Practice Management Software

NAICS

Software Publishers (513210)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Software/Application Support (SaaS, Enterprise Apps) (BPAAACAC)

Keywords

• Practice management software
• Allied health software
• Healthcare scheduling software
• Patient records management
• Telehealth platform

Headquarters

HQ city

Melbourne

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Revenue model

1. Subscription - Practitioner-based pricing: Monthly or annual subscription based on the number of practitioners using the account. Administrative staff licenses are free and unlimited. Optional SMS credits at 10 cents per message.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

Cliniko is a cloud-based practice management SaaS platform built for allied health practitioners and clinics. It provides appointment scheduling, treatment notes (with body chart annotation), patient records, online booking, invoicing, payment processing, telehealth video consultations, SMS notifications, and reporting. The platform is sold on a tiered monthly or annual subscription priced by number of practitioners, with free unlimited administrative user licenses and a 30-day free trial.

Product overview

Cliniko is a cloud-based practice management SaaS platform designed for allied health practitioners. The core Cliniko platform provides comprehensive scheduling, treatment records, invoicing, and payment management functionality. The platform is offered as a single unified product with tiered pricing based on practitioner count, with optional Connected Apps add-ons that extend functionality through integrations with external services like Xero (accounting sync) and MailChimp (email marketing campaigns).

Differentiator

Problem solved

Functional benefit

Products and services

• Cliniko (Core Platform) Comprehensive cloud-based practice management SaaS for allied health practitioners and clinics, covering daily appointment scheduling, treatment notes with body chart annotation, patient records, invoicing, payment processing, online booking, telehealth video consultations, reporting, and SMS notifications. Offered with tiered subscription pricing based on the number of practitioners using the account, with free unlimited administrative staff licenses.

Quantifiable outcome

• 65,000+ healthcare professionals use Cliniko globally
• +1 more outcomes

Named customers2 records

Segments2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature5 records

Partnerships

Two partnerships are on record, tiered core.

• XerocoreTechnology or IntegrationXero accounting software integration allows users to sync Cliniko financial records with their Xero account for streamlined bookkeeping and accounting workflows.
• Exercise & Sports Science Australia (ESSA)coreStrategic or Co-development PartnerOfficial partnership with ESSA to support their members. Cliniko is proud to officially partner with ESSA as long-term fans of their work supporting members in the exercise and sports science field.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Market position

Competitive moat5 records

Key highlights7 records

Customer concentration

• Xx.com/cliniko
• YouTubeyoutube.com/channel/UCeO5UD-avc9K8zj3Rh6BnWw
• Facebookfacebook.com/cliniko
• LinkedInlinkedin.com/company/cliniko
• Instagraminstagram.com/cliniko

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cliniko