What Carzone does

Carzone (新康众, legal entity 江苏康众汽配有限公司) is a vertically integrated B2B automotive aftermarket platform founded in 1995 and headquartered in Nanjing, China. The company distributes auto parts to independent auto repair shops through a hybrid of directly-operated service centers (康众汽配 CARZONE, 600+ locations as of 2018), franchise stores (好快全汽配, 400+ franchisees targeting 600), and a proprietary e-commerce storefront (ncarzone.com). Its product coverage spans 13 major vehicle systems plus brand-specific parts for Mercedes-Benz, BMW, Land Rover, and Volvo, sourced directly from factories and global suppliers (Bosch, Hella, KYB, Valeo, Shell, DRiV).

The platform is anchored by three operating layers: (1) a logistics backbone of 30+ national central warehouses enabling next-day delivery across 27 provinces and 200+ cities; (2) F6汽车科技, a SaaS workshop management system providing parts compatibility lookup, inventory management, pricing guidance, and analytics to repair shops — effectively a data layer covering the customer base; and (3) franchise and certification programs including the 好快全 franchise chain and the jointly-controlled 天猫车站 certification program launched with Alibaba/Tmall. Group revenue is generated from parts margin, franchise brand and stock fees (10,000 yuan brand fee plus 100,000–200,000 yuan initial inventory per franchisee), SaaS subscription revenue from F6, and logistics services via subsidiary 格顺物流.

The entity was restructured in August 2018 when predecessor 康众汽配连锁 merged with 汽车超人供应链 and Tmall Auto's after-sales business, with investment from Alibaba Group, Warburg Pincus, Yunfeng Capital, and PAG, forming 新康众 and achieving unicorn status (>$1B valuation) by October 2018. Cumulative disclosed funding exceeds $700M across rounds from 2014–2021, including a 2019 ~$373M round and a 2021 $200M round. Adjacent businesses include 尊电 (new energy vehicle upgrade/detailing centers), 鼎力 (insurance brokerage), and emerging NEV aftermarket services as the company positions for the transition away from internal combustion vehicles.

Name

Carzone

Legal name

江苏康众汽配有限公司

Website

https://ncarzone.com

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Carzone (新康众) is a vertically integrated B2B auto parts supply chain platform serving over 100,000 independent repair shops across 27 Chinese provinces through 600+ direct stores, a 400+ franchise network, 30+ central warehouses, and the F6 workshop management SaaS.

Ownership category

akta.pro rank

Product category

Automotive Aftermarket Parts Distribution

NAICS

Motor Vehicle and Motor Vehicle Parts and Supplies Merchant Wholesalers (4231), Motor Vehicle Supplies and New Parts Merchant Wholesalers (42312), Automotive Parts and Accessories Retailers (441330)

SIC

Wholesale-Motor Vehicle Supplies & New Parts (5013), Wholesale-Motor Vehicles & Motor Vehicle Parts & Supplies (5010)

akta.pro primary industry

Maintenance, service & repair (MSR) parts distribution (filters, belts, hoses, wipers, fluids) (CRAOANAB)

akta.pro secondary industries

Collision repair & body parts distribution (sheet metal, bumpers, mirrors, glass, airbags) (CRAOANAE), Tools, shop equipment & garage supplies distribution (diagnostic tools, lifts, compressors, PPE) (CRAOANAG), Tires, wheels & related supplies distribution (CRAOANAD)

Keywords

• Auto parts distribution
• Automotive aftermarket supply
• Repair shop management
• Auto parts franchise
• B2B parts logistics

Headquarters

HQ city

Nanjing

HQ country

China

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Supply Chain, Operations, Personnel, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Auto Parts Retail (康众汽配): Direct sale of automotive parts and accessories to repair shops and end customers through owned retail stores. Revenue generated from product margin across 13+ product categories including braking, suspension, electronics, and model-specific parts.
2. Franchise / Platform Fees (好快全汽配): Franchise model charging brand fee (10,000 yuan) plus initial stock purchase (100,000-200,000 yuan across 4 categories). The platform is 'de-intermediated' — connects factories directly to franchisees — and provides warehouse, logistics, and operational support as a service.
3. Technology & Data Services (F6汽车科技): F6 automotive tech provides workshop management software, parts compatibility lookup, inventory management, pricing guidance, and account management tools to repair shops, generating SaaS-like recurring service revenue.
4. Logistics Services (格顺物流): Integrated logistics and delivery services supporting the supply chain network.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels5 records

Core offering

Carzone distributes automotive parts and accessories through a nationwide network of 600+ direct service centers and 400+ 好快全 franchisees, supplying 100,000+ independent auto repair shops across 27 provinces with next-day delivery from 30+ central warehouses. The core offering spans 13+ product systems (braking, suspension, filtration, electrical, chassis) plus model-specific parts for luxury brands (BMW, Mercedes, Land Rover, Volvo), supported by the proprietary F6 workshop management SaaS platform and integrated logistics.

Product overview

Carzone (康众汽车配件 / 新康众) operates as an integrated automotive aftermarket platform combining three core components: (1) 康众汽车配件 — the core auto parts supply chain with 600+ direct-service locations covering 13 product systems and dealer vehicle parts; (2) F6汽车科技 — an intelligent repair shop management and data analytics platform serving over 100,000 repair businesses; and (3) 好快全汽配 — a franchise chain platform enabling rapid store replication with a factory-direct sourcing model. The ecosystem is supported by 尊电 (EV upgrade center), 格顺物流, 天猫车站 certification, and 鼎力保险经纪 services. The company was formed in 2020 by integrating 康众汽配连锁 with F6汽车科技 and Alibaba Group's auto aftermarket assets.

Differentiator

Problem solved

Functional benefit

Brands

• F6汽车科技: Automotive repair management system and data services for repair shops, providing intelligent management and application data solutions.
• 好快全汽配
• 天猫车站

Products and services

• 康众汽配 CARZONE (Direct Auto Parts Retail) Direct retail auto parts supply covering 13 major product systems (braking, filtration, electrical, chassis, suspension, etc.) plus dealer-model-specific parts for Mercedes-Benz, BMW, Land Rover, and Volvo. Operates through 600+ direct service centers staffed by 3,000+ service personnel delivering parts daily to 100,000+ independent auto repair shops across 27 provinces and 200+ cities in China.
• F6汽车科技 (F6 Auto Technology) Proprietary intelligent repair shop management system (DMS) providing vehicle diagnosis data services, parts matching/compatibility lookup, inventory management, operational analytics, and account management for auto repair businesses. Also publishes quarterly aftermarket industry reports (F6大数据研究院). Used by over 100,000 repair shops in the Carzone ecosystem.
• 好快全汽配 (Haokuaiquan Auto Parts) Franchise Platform Independent franchise chain platform under 新康众 offering a 'de-intermediated' direct factory-to-franchisee supply model. Features 'unrestricted external sourcing' (不限外采) and 'no inventory pressure' (不压货) policies. Currently 400+ franchisees with a target of 600, operating across prefecture-level cities on 3-year contracts. Franchisees receive warehouse inventory, logistics delivery, brand use rights, training, and business management systems.
• 好快全新合伙店模式 (Haokuaiquan New Partner Store Model) New lighter-weight franchise format under the 好快全 platform featuring lower investment requirements, faster replication, and a no-inventory-pressure model for franchisees. Designed to accelerate network expansion beyond the traditional franchise.
• 天猫车站 (Tmall Station) Certification Program Automotive service certification program co-developed with Alibaba Group / Tmall Auto. Evaluates participating shops across five dimensions: construction hardware, technician skill level, standard SOP, genuine parts, and service reviews. Certified shops receive customer traffic support, Tmall brand endorsement, an intelligent SaaS system (F6), supply chain access, technical training, and project support. Represents the joint new-retail support system formed from the 2018 integration of 康众汽配, 汽车超人供应链, and Tmall Auto after-sales business.
• 格顺物流 (Getsoon Logistics) Proprietary logistics subsidiary providing delivery and supply chain logistics services supporting Carzone's auto parts distribution operations across the 30+ national central warehouse network. Enables next-day delivery to most regions of China for orders above the free-shipping threshold.
• 鼎力保险经纪 (Dingli Insurance Broker) Insurance brokerage service under 新康众 providing risk management solutions for auto repair shops, including commercial insurance, employer's liability insurance, and accident coverage for workshop employees. Extends the platform ecosystem into financial services for repair shop customers.
• 康众积分商城 (Carzone Points Mall) Customer loyalty program where registered repair shops and end customers earn points through purchases and redeem for rewards. The points rules were adjusted in 2025 to optimize the loyalty system.

Quantifiable outcome

• 600+ direct service centers nationwide serving 10万+ repair enterprises (2018 data)
• +2 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Nine partnerships are on record, tiered minor, flagship and core.

• 尊电新能源汽车升级中心 (Zundian EV Upgrade Center)minorStrategic or Co-development Partner · 25 May 2026尊电, a new energy vehicle film upgrade and detailing specialty shop, operates as a 新康众 partner store. Sinopec's visit included a tour of 尊电 as part of exploring NEV aftermarket opportunities together.
• 中国石化江苏石油分公司 (Sinopec Jiangsu Petroleum Branch)flagshipStrategic or Co-development Partner · 22 May 2026A 15-person delegation from Sinopec Jiangsu, led by Chairman 胡珣, visited 新康众 headquarters on May 22, 2026. They visited 尊电 EV Upgrade Center and held discussions on supply chain cooperation, F6 system applications, NEV market response strategies, digital transformation, and store operations. Both parties committed to expanding multi-level strategic cooperation, including Yijie channel integration and F6-based joint customer operations.
• 法雷奥售后 (Valeo Aftermarket)coreStrategic or Co-development Partner · 20 May 2025新康众 and Valeo Aftermarket held a strategic cooperation seminar in Nanjing. CEO 商宝国, VP 高飞, VP 许贺军, and 商品供应总监 徐青 met with Valeo Aftermarket Asia VP Pierre. The meeting focused on deepening spark plug and aftermarket cooperation.
• 德雷威 (DRiV / Tenneco)coreTechnology or Integration · 11 March 2025DRiV Asia Pacific President 刘宁军 visited 新康众 headquarters with CEO 商宝国, VP 高飞, F6 GM 林有华, and 商品供应总监 徐青. Multiple strategic cooperation agreements were signed, expanding product line coverage.
• 博世 / 壳牌 (Bosch / Shell)coreTechnology or Integration · 8 January 2025At the 2026 Bosch Smart Mobility Aftermarket Distributor Conference and Shell PCMO National Distributor Conference, 康众汽配 received dual awards from both Bosch (Outstanding Supply Chain Award) and Shell, recognizing 康众's excellence in parts supply chain service.
• Bosch (博世)coreTechnology or Integration · 15 October 2018康众 operates as a key distributor partner for Bosch auto parts, presenting at industry exhibitions and co-marketing at events. Bosch is among the 20+ international suppliers participating in 康众's annual 技术日 training events.
• 阿里巴巴集团 / 天猫汽车 (Alibaba Group / Tmall Auto)flagshipStrategic or Co-development Partner · 22 August 2018康众汽配, 汽车超人供应链 and 天猫汽车后服务业务 integrated to form a new auto service new retail support system. Alibaba CEO Zhang Yong and Tmall President Jing Jie visited 康众 headquarters, expressing confidence in combining Alibaba's resources with 康众's supply chain expertise. The joint venture introduced the 天猫车站 certification store project. Notable investors including Warburg Pincus, Yunfeng, and PAG also participated.
• KYBcoreTechnology or Integration · 6 July 2018康众汽配 and KYB signed a comprehensive strategic cooperation agreement. KYB, as a global shock absorber specialist with OE background, will expand 康众's shock absorber product coverage nationwide. This strengthens the 13-system product offering.
• 海拉贸易 (Hella Trade)coreTechnology or Integration · 7 June 2018康众汽配 received Hella's 2018 Sincere Cooperation Award. The companies cooperate closely on automotive lighting, electronic/electrical products, and braking systems. Hella recognizes 康众 as a key distributor in China.

Scale indicators7 records

Recent moves10 records

Expansion highlights6 records

Direct peers

• LKQ Corporation: North America's largest aftermarket auto parts distributor with a similar B2B distribution model, broad product portfolio across vehicle systems, and dense distribution network. Comparable in scale and franchise/distributor-heavy go-to-market approach.
• Tuhu (途虎养车): Largest Chinese online auto parts and tire retailer with integrated repair shop network. Directly competes with Carzone's 康众汽配 in B2B/B2C auto parts supply, repair shop services, and franchise-style workshop partnerships across China.
• Tmall Auto (天猫汽车): Alibaba's auto parts and aftermarket platform under the same group as Carzone's strategic investor. Directly competes in online B2B/B2C auto parts, with traffic and capital advantages; relationship is both partner (Tmall Station JV) and competitor.
• JD Auto (京东汽车): JD.com's auto parts and aftermarket business, combining online parts marketplace with JD logistics. Competes with Carzone's ncarzone.com platform and leverages similar B2B service for repair shops, plus e-commerce scale advantages.

Broad incumbents

• AutoZone: Largest U.S. aftermarket auto parts retailer with strong commercial program for repair shops. Comparable in business model—parts distribution + commercial accounts for independent shops—but geographically separated and retail-skewed.
• O'Reilly Automotive: U.S. auto parts retailer/distributor with heavy commercial (B2B) focus on professional installers. Comparable in dense store network serving repair shops and broad product coverage across vehicle systems.
• Bosch Automotive Aftermarket: Global OEM and aftermarket parts supplier with deep distribution partnerships in China. Comparable in product breadth across 13+ vehicle systems; Carzone is both a key Bosch distributor and indirect competitor in branded parts supply.
• Tenneco / DRiV Aftermarket: Global aftermarket parts supplier (ride control, emissions, braking) with strategic cooperation agreement with Carzone. Comparable in branded parts supply to aftermarket channels; DRiV is a supplier-partner and global incumbent in adjacent product categories.
• Wanxiang Group (万向集团): Large Chinese auto parts manufacturer and distributor with deep industry relationships. Comparable as a domestic Chinese auto parts ecosystem player; Wanxiang is more upstream (manufacturing) while Carzone is more downstream (distribution), but overlapping customer base.
• Genuine Parts Company (NAPA): Global auto parts distributor and retailer operating NAPA Auto Parts. Comparable in B2B distribution to repair shops, broad product coverage across vehicle systems, and integrated supply chain model—though at much larger mature scale.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries7 records

Funding overview

Funding rounds7 records

Investors11 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments2 records

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Carzone