Rollins

What Rollins does

Rollins Accounting & Inventory Services, Inc. is a privately held boutique forensic accounting firm founded in 1994 and headquartered in Richmond, Virginia, with seven offices along the U.S. eastern seaboard (Richmond, Fort Lauderdale, Melbourne, Baltimore, Rockville, Charlotte, and New York) and an effective operational network across North America and the Caribbean. The firm exclusively represents insurance policyholders — not insurance carriers — quantifying, documenting, and presenting first-party property insurance claims, with a portfolio of seven core service modules: Business Interruption & Extra Expense, Builder's Risk, Litigation Support, Business Personal Property, Cyber, Fidelity/Employee Dishonesty, and Product Recall.

The firm bills primarily on an hourly basis (with a small percentage of engagements structured as flat-fee or contingency arrangements), and most clients' insurance policies contain Professional Fees Coverage that reimburses the fees paid to Rollins. Acquisition is driven by industry reputation, client references, case studies, conference participation (AICPA Forensic & Valuation Services Conference, Adjusters International events), and referrals from public adjusters, attorneys, and insurance brokers. The team comprises approximately 51-100 employees, including CPAs, Certified in Financial Forensics (CFF) professionals, Certified Fraud Examiners (CFEs), and inventory specialists, with deep tenures at the firm (founder Hayes Walker as President & CEO since 1994; multiple staff with 15-30+ year tenures).

The firm has responded to most major U.S. catastrophes of the past three decades (Hurricane Katrina, Wilma, Harvey, Maria, Irma, Florence, Michael, the World Trade Center disaster, California wildfires, numerous floods and tornadoes), and has documented claims totaling billions of dollars in recoveries for clients across hospitality, real estate, manufacturing, healthcare, retail, restaurant, agriculture, and government sectors. Customer logos include Hilton Worldwide, Holiday Inn, Pebblebrook, Federal Realty Investment Trust, RLJ Lodging Trust, Peco Foods, Wendy's, McDonald's Enterprises, Acadia Healthcare, Medstar Health, Hines, Turner Construction, and others. Leadership includes founder/CEO Hayes M. Walker, III; EVP & COO Aaron Parker (promoted September 2024); and VP Zachary Weeden.

Name

Rollins

Legal name

Rollins Accounting & Inventory Services, Inc.

Website

https://raisi.com

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

51–100 employees

Short description

Rollins Accounting & Inventory Services is a privately held boutique forensic accounting firm founded in 1994 that exclusively represents insurance policyholders in quantifying, documenting, and presenting first-party property insurance claims across the U.S. eastern seaboard.

Ownership category

akta.pro rank

Product category

Forensic Accounting Services

akta.pro primary industry

Forensic Accounting & Fraud Investigations (BPAHANAH)

akta.pro secondary industries

Business Interruption & Insurance Claim Valuation (FSAEAHAM), Litigation Support & Expert Witness (Valuation-Related) (BPAHANAG), Inventory & Cost of Goods Valuation (BPAHANAE)

Keywords

• Forensic accounting services
• Insurance claims consulting
• Business interruption claims
• Inventory valuation services
• Property loss quantification

Headquarters

HQ city

Rockville

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Professional Services - Hourly Billing: The majority of clients are billed on an hourly basis. A small percentage of engagements are structured as flat fee or contingency arrangements. Insurance policies typically contain Professional Fees Coverage (Claim Preparation Coverage) which covers the fees paid to Rollins by the insured.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels7 records

Core offering

Rollins Accounting & Inventory Services, Inc. provides forensic accounting and inventory valuation services exclusively for insurance policyholders (not carriers). The firm quantifies, documents, and presents insurance claims covering business interruption, extra expense, builder's risk (hard and soft costs), business personal property/inventory loss, cyber, fidelity/employee dishonesty, product recall, and litigation support. Engagements are delivered by a team of CPAs, CFFs, CFEs, and inventory specialists across seven offices on the U.S. eastern seaboard.

Product overview

Rollins Accounting & Inventory Services is a boutique forensic accounting firm offering a comprehensive suite of seven interconnected service modules focused exclusively on insurance claims for policyholders. The core offerings include Business Interruption & Extra Expense, Builder's Risk, Litigation Support, Business Personal Property, Cyber, Fidelity/Employee Dishonesty, and Product Recall services. These services work together to help policyholders identify, quantify, document, and present the full scope of their insurance losses to optimize recovery under their policies.

Differentiator

Problem solved

Functional benefit

Products and services

• Business Interruption & Extra Expense Forensic accounting service that measures, documents, and presents business interruption insurance claims to help enterprise policyholders recover lost income and extra expenses caused by fire, hurricane, flood, tornado, or other catastrophes. Targeted at hospitality, retail, manufacturing, healthcare, and real estate organizations facing partial or full operational disruption.
• Builder's Risk Forensic accounting service that quantifies, documents, and presents the full scope of loss related to hard costs, soft costs, and loss of income from delays in construction project completion due to damage. Designed for developers, contractors, REITs, and property owners with course-of-construction and builder's risk policies.
• Litigation Support Expert witness testimony, strategic consulting services, and loss and damage valuations for policyholders and their legal teams in state and federal courts. Supports law firms and corporate counsel in litigated insurance matters with detailed loss documentation meeting trial standards of proof.
• Business Personal Property Quantification and presentation of business personal property damage and inventory loss from natural and man-made disasters including fire, hurricane, tornado, flood, and contamination. Includes measuring, pricing, and documenting inventory for stock, furniture, fixtures, equipment, and machinery.
• Cyber

Quantifiable outcome

• Insured received full policy limits on cannabis facility business interruption claim after Rollins' analysis demonstrated market conditions and production forecasts during restoration period
• +3 more outcomes

Named customers43 records

Segments10 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Two partnerships are on record, tiered minor.

• Oswald Companies (A Unison Risk Advisors Company)minorGTM or Marketing Partner · 22 June 2021Rollins President Hayes M. Walker, III was invited to present as a panelist on the 'Cyber Claims Continue: What Can We Learn From Past Experiences?' live webcast hosted by Oswald Companies. The webcast addressed proactive cyber incident response, policy renewal implications, and cyber business interruption valuation.
• Goodman-Gable-Gould/Adjusters International (GGG/AI)minorStrategic or Co-development PartnerRollins co-authored an article titled 'Measuring Completion Delay Losses in a Builders Risk Policy' with GGG/AI's President Harvey Goodman, published in Adjusting Today. This collaboration demonstrates Rollins' strategic positioning within the Adjusters International ecosystem and cross-firm expertise sharing in the forensic accounting and insurance claims field.

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• J.S. Held: Specialty consulting firm focused on insurance claims, forensic accounting, and damages quantification for policyholders. Highly comparable niche focus, similar service mix (business interruption, inventory, builder's risk), and similar client base in hospitality, real estate, and construction.
• Anderson Economic Group: Economic and financial consulting firm performing business interruption, insurance claim quantification, and damages analysis. Comparable boutique forensic economics model with similar specialization in loss-of-income and property damage claims.
• Hemming Morse: Boutique forensic accounting and economic damages firm specializing in insurance claims, business interruption, and litigation support. Closely comparable boutique model, similar exclusive policyholder representation model, and similar client verticals including hospitality and real estate.
• Robison, Curphey & O'Connell: Boutique CPA firm providing forensic accounting and business interruption claim services to insurance policyholders. Comparable in size, model, and policyholder-only positioning, particularly across the Midwest and East Coast markets.

Broad incumbents

• Kroll: Global investigations, risk, and forensic accounting firm with deep insurance claims and litigation support practice. Comparable on forensic methodology and expert witness work for policyholders, but offers a much wider risk advisory and investigations portfolio.
• BDO USA: Top-tier accounting and advisory firm with a Forensic Accounting practice that performs business interruption and insurance claim quantification. Comparable in service capability but insurance claims are a sub-practice within a much broader audit/tax/advisory platform.
• Crowe LLP: National accounting and advisory firm with a Forensic Services practice covering insurance claims, business interruption, and litigation support. Comparable in technique and client overlap but, like BDO, insurance claims are one line within a multi-service firm.
• FTI Consulting: Public global consulting firm with a dedicated Insurance Services practice handling complex claims, business interruption, and forensic accounting. Closely comparable in claim-quantification methodology and policyholder representation, though much larger and broader in scope than the Rollins boutique.
• Alvarez & Marsal: Global professional services firm with a prominent Disputes and Investigations practice that performs forensic accounting and economic damages quantification for insurance claims, litigation, and commercial disputes. Comparable in serving insurance claim quantification for policyholders but operates across a much broader advisory portfolio.

Others

• Adjusters International / Goodman-Gable-Gould: Public adjusting firm that represents policyholders in claim preparation and settlement. Not a forensic accounting competitor, but Rollins' documented referral partner within the Adjusters International ecosystem, evidencing a recurring co-engagement channel.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/RollinsAccounting

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Rollins