SmartSense
- Company typePrivate
- Founded2022
- HeadquartersBoston, United States
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
SmartSense firmographics
Firmographics- Name
- SmartSense
- Legal name
- SmartSense (brand of Digi International)
- Website
- https://smartsense.co
- Company type
- Private
- Founded year
- 2022
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Ownership category
- akta.pro rank
SmartSense industry classification
Industry- Product category
- IoT Condition Monitoring & Asset Tracking
- NAICS
- Computer Systems Design and Related Services (54151)
- SIC
- Industrial Instruments For Measurement, Display, And Control (3823), Auto Controls For Regulating Residential & Comml Environments (3822)
- akta.pro primary industry
- Smart Climate & Air Quality (Thermostats, HVAC, Purifiers, IAQ Sensors) (HSAPAQAD)
- akta.pro secondary industry
- Waste Management & Smart Sanitation (Facilities) (HSAPAPAM)
Keywords
Where SmartSense is headquartered
LocationHeadquarters
- HQ city
- Boston
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
SmartSense business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Supply Chain, Operations, Marketing or Sales, Infrastructure
Revenue model
- Sensing-as-a-Service (Hardware + Software): SmartSense operates on a Sensing-as-a-Service model combining wireless IoT hardware (sensors, gateways) with cloud-based monitoring software. Customers pay for continuous monitoring services that include device management, real-time alerting, reporting, and compliance management. The model includes implementation services and ongoing support.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise subscription-based pricing |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels5 records
SmartSense product offering
Product offeringCore offering
SmartSense delivers an IoT-based Sensing-as-a-Service platform that combines proprietary wireless sensors, cellular gateways, and a cloud dashboard to provide real-time temperature, humidity, and environmental monitoring for healthcare pharmacies, food service operators, grocery chains, life sciences, and supply chain/logistics customers. The SmartSense ONE platform unifies food safety monitoring, digital checklists, task management, prescriptive analytics, and compliance reporting into a recurring subscription bundle of hardware, software, and implementation services.
Product overview
SmartSense is an IoT-based Sensing-as-a-Service platform for condition monitoring and asset tracking across healthcare, food service, retail grocery, and supply chain industries. The product portfolio centers on the core SmartSense platform combined with the acquired Jolt solution, unified under SmartSense ONE. The ecosystem includes specialized monitoring modules (Pharmacy, VFC, Food Safety, Asset, Supply Chain, Advanced Analytics), wireless hardware sensors (T1, Z, B2, BH), gateway devices (BZ), and both web and mobile applications. SmartSense translates real-time environmental data into prescriptive analytics and role-based corrective actions to prevent spoilage and ensure compliance.
Differentiator
Problem solved
Functional benefit
Brands
- VOYAGE: IoT tracking and monitoring solution
Products and services
- SmartSense IoT Sensing-as-a-Service Platform Core IoT-based Sensing-as-a-Service platform for condition monitoring and asset tracking across healthcare, food service, retail grocery, and supply chain industries, combining wireless sensors, cellular gateways, cloud dashboard, and mobile applications for real-time temperature monitoring, food safety compliance, and prescriptive analytics.
- SmartSense ONE Unified food safety platform combining the SmartSense and Jolt solutions into coordinated modules for food safety monitoring, digital checklists, task management, and compliance reporting delivered to enterprise food service and grocery operators.
- Pharmacy Monitoring Remote temperature and compliance monitoring solution for retail and hospital pharmacies that automates CDC, VFC, FDA, and BOP compliance, centralizing temperature data across multi-site pharmacy operations.
- VFC Monitoring Wireless temperature monitoring solution that exceeds CDC and Vaccines for Children (VFC) storage and handling requirements for pharmaceutical and vaccine inventory in pharmacies and clinics.
- Food Safety Monitoring Real-time temperature monitoring and HACCP compliance management solution for restaurants, grocery stores, and food service operators to reduce food safety risk and digitize compliance records.
- Asset Monitoring Equipment monitoring solution that protects refrigeration, freezer, and other critical assets from temperature excursions and equipment failures through continuous real-time alerting and reporting.
- Supply Chain Monitoring Cold chain monitoring solution that tracks the location and temperature of sensitive inventory in transit, with automated prescriptive workflows and alerts for route deviations or door openings.
- VOYAGE Moving Asset Monitoring Sub-brand providing real-time location and condition monitoring for in-transit supply chain assets, detecting route deviations and door openings on trailers and containers.
- Advanced Analytics Equipment asset analytics providing deep visibility into the performance of teams, sites, refrigeration, and freezer equipment using machine learning algorithms and predictive analytics.
- Digital Checklists Cloud-based digital logbook for configuring food safety checklists, task lists, flow of food records, corrective actions, and schedule management, accessible via web and mobile apps.
- T1 Sensor Ultra-low-profile LTE-M cellular sensor with NIST-traceable temperature sensing, flexible interval configuration, store-and-forward capability, and precise GNSS location services for supply chain and cold chain visibility.
- Z Sensor Wireless sensor for real-time monitoring of fridges, freezers, and walk-ins with internal temperature sensor and two ports for NIST-calibrated probes, paired with Z Screen display.
- B2 Sensor Ultra-compact wireless temperature and humidity sensor with NSF-grade enclosure, over-the-air updatable software, push-button activation, and compatibility with BZ Gateway.
- BH Sensor Active wireless sensor providing real-time temperature and humidity monitoring with equipment operating detection and roll door and swing door detection for warehouse applications.
- BZ Gateway Cellular gateway with plug-and-play installation and automatic sensor pairing, supporting USA, EU, UK, and AU plug types for international coverage of B2 and other compatible sensors.
- SmartSense Cloud Dashboard Web-based dashboard providing real-time oversight of monitored assets, compliance status, incident management, and reporting across organizational hierarchies.
- SmartSense Mobile App Mobile application for iOS and Android enabling incident response, temperature viewing, checklist submission, and sensor management on-the-go for operations and compliance teams.
- SmartSense Probe Bluetooth-enabled temperature probe for manual temperature readings of food items, providing readings between -20°C and 100°C with 3-second stabilization and LED visual feedback.
- SmartSense Data API REST API and developer portal providing programmatic access to SmartSense asset and sensor data, including endpoints for sensor readings, devices, incidents, alarms, and assets with configurable pagination and processedAfterDate sync.
Quantifiable outcome
- 99% reduction in service calls
- +1 more outcomes
Companies that use SmartSense
Customer profileNamed customers24 records
Segments6 records
Ideal customer profiles3 records
SmartSense technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
AI capability3 records
Feature8 records
SmartSense partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Digi InternationalcoreSmartSense by Digi is a subsidiary/brand of Digi International (Nasdaq: DGII). Digi International acquired multiple IoT cold chain providers including FreshTemp, bluenica, SMART Temps, and TempAlert to build the SmartSense platform. Guy Yehiav serves as President of SmartSense by Digi.
Scale indicators7 records
Recent moves7 records
Expansion highlights6 records
SmartSense competitors and assessment
Company assessmentDirect peers
- Sensitech (Carrier Global): Sensitech, owned by Carrier Global, is a direct competitor in cold chain temperature monitoring and supply chain visibility for pharma, food, and life sciences — directly comparable to SmartSense's stationary and in-transit monitoring solutions.
- Controlant: Controlant provides real-time, cloud-based cold chain monitoring solutions for pharmaceuticals and food, with cellular sensors and analytics platforms — a direct competitor in the regulated cold-chain monitoring niche SmartServe serves.
- Tive: Tive offers IoT-based supply chain visibility with cellular trackers for in-transit shipment monitoring, including temperature — directly overlapping SmartSense's VOYAGE moving asset tracking and supply chain monitoring capabilities.
- Emerson Cold Chain (PakSense): Emerson's Cold Chain division (via PakSense) provides temperature data loggers and continuous monitoring for cold chain, life sciences, and food — directly comparable to SmartSense's T1, Z, and B2 hardware sensors and software platform.
- Monnit Corporation: Monnit is a long-standing IoT remote monitoring provider with wireless temperature/humidity sensors and a cloud platform — competing directly with SmartSense in environmental condition monitoring for facilities, food safety, and healthcare applications.
- Berlinger & Co. Berlinger is a specialist in cold chain temperature monitoring for pharmaceutical and clinical trial shipments — competing with SmartSense's VFC and life sciences vertical offerings, particularly for vaccine logistics.
Emerging players
- SensorPush: SensorPush provides compact Wi-Fi/Bluetooth temperature and humidity sensors with mobile/cloud dashboards. It overlaps SmartSense's environmental monitoring products but is positioned more for SMB/consumer and lacks the enterprise compliance and pharma modules.
Broad incumbents
- Cisco IoT Operations Dashboard: Cisco offers industrial IoT connectivity and operations management as part of a much broader networking portfolio. While not a specialist in cold chain, it overlaps with SmartSense on the IoT infrastructure and remote monitoring layer for enterprise environments.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat6 records
Key risks5 records
Key highlights7 records
Customer concentration
SmartSense social profiles
Digital presenceSmartSense compliance and trust
Trust signalCompliance1 record
SmartSense financial estimates
Financial estimateRevenue estimate
Valuation estimate
SmartSense leadership team
Management profileNumber of profiles
Profiles5 records
SmartSense subsidiaries and ownership
Company hierarchySubsidiaries1 record
SmartSense funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
SmartSense M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about SmartSense
What does SmartSense do?
SmartSense delivers an IoT-based Sensing-as-a-Service platform that combines proprietary wireless sensors, cellular gateways, and a cloud dashboard to provide real-time temperature, humidity, and environmental monitoring for healthcare pharmacies, food service operators, grocery chains, life sciences, and supply chain/logistics customers. The SmartSense ONE platform unifies food safety monitoring, digital checklists, task management, prescriptive analytics, and compliance reporting into a recurring subscription bundle of hardware, software, and implementation services.
Is SmartSense a public or private company?
SmartSense is a private company. It is classified as corporate owned and is currently operating.
When was SmartSense founded?
SmartSense was founded in 2022. It employs 101 to 250 people.
Where is SmartSense based?
SmartSense is headquartered in Boston, United States, in the North America region.
How does SmartSense make money?
One revenue line is on record: sensing-as-a-Service (Hardware + Software).
Who are SmartSense's main competitors?
Direct peers on record are Sensitech (Carrier Global), Controlant, Tive, Emerson Cold Chain (PakSense), Monnit Corporation and Berlinger & Co.. SensorPush is listed as an emerging player. Cisco IoT Operations Dashboard is listed as a broad incumbent.
Does SmartSense have an API?
Yes. SmartSense provides a REST API for gathering asset and sensor data programmatically. The API organizes devices, sensors, and their readings into logical units called assets. Key endpoints include sensor readings, device data, incidents, and alarms. SmartSense organizes data into: Assets (logical abstractions of monitored items like fridges/freezers), Sensor Points (logical abstractions for what is being monitored), Sensors (devices that measure temperature, humidity, power, signal strength), Devices (hardware that communicates sensor data to the SmartSense cloud), and Sensor Readings (data from sensors). The API supports data synchronization using processedAfterDate query parameters, results paging with configurable page sizes up to 1000, and various reading types including Temperature, Humidity, Power, and Signal Strength. Developer documentation is at developer.smartsense.co/#introduction.
What industry is SmartSense in?
SmartSense's product category is IoT Condition Monitoring & Asset Tracking. Its primary akta.pro industry code is HSAPAQAD, Smart Climate & Air Quality (Thermostats, HVAC, Purifiers, IAQ Sensors), with a secondary code of HSAPAPAM, Waste Management & Smart Sanitation (Facilities). Its NAICS code is 54151 and its SIC code is 3823.