SmartSense

Name

SmartSense

Legal name

SmartSense (brand of Digi International)

Website

https://smartsense.co

Company type

Private

Founded year

2022

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Product category

IoT Condition Monitoring & Asset Tracking

NAICS

Computer Systems Design and Related Services (54151)

SIC

Industrial Instruments For Measurement, Display, And Control (3823), Auto Controls For Regulating Residential & Comml Environments (3822)

akta.pro primary industry

Smart Climate & Air Quality (Thermostats, HVAC, Purifiers, IAQ Sensors) (HSAPAQAD)

akta.pro secondary industry

Waste Management & Smart Sanitation (Facilities) (HSAPAPAM)

Keywords

• IoT condition monitoring
• Food safety compliance
• Cold chain monitoring
• Pharmacy temperature monitoring
• Asset tracking

Headquarters

HQ city

Boston

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Supply Chain, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Sensing-as-a-Service (Hardware + Software): SmartSense operates on a Sensing-as-a-Service model combining wireless IoT hardware (sensors, gateways) with cloud-based monitoring software. Customers pay for continuous monitoring services that include device management, real-time alerting, reporting, and compliance management. The model includes implementation services and ongoing support.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

SmartSense delivers an IoT-based Sensing-as-a-Service platform that combines proprietary wireless sensors, cellular gateways, and a cloud dashboard to provide real-time temperature, humidity, and environmental monitoring for healthcare pharmacies, food service operators, grocery chains, life sciences, and supply chain/logistics customers. The SmartSense ONE platform unifies food safety monitoring, digital checklists, task management, prescriptive analytics, and compliance reporting into a recurring subscription bundle of hardware, software, and implementation services.

Product overview

SmartSense is an IoT-based Sensing-as-a-Service platform for condition monitoring and asset tracking across healthcare, food service, retail grocery, and supply chain industries. The product portfolio centers on the core SmartSense platform combined with the acquired Jolt solution, unified under SmartSense ONE. The ecosystem includes specialized monitoring modules (Pharmacy, VFC, Food Safety, Asset, Supply Chain, Advanced Analytics), wireless hardware sensors (T1, Z, B2, BH), gateway devices (BZ), and both web and mobile applications. SmartSense translates real-time environmental data into prescriptive analytics and role-based corrective actions to prevent spoilage and ensure compliance.

Differentiator

Problem solved

Functional benefit

Brands

• VOYAGE: IoT tracking and monitoring solution

Products and services

• SmartSense IoT Sensing-as-a-Service Platform Core IoT-based Sensing-as-a-Service platform for condition monitoring and asset tracking across healthcare, food service, retail grocery, and supply chain industries, combining wireless sensors, cellular gateways, cloud dashboard, and mobile applications for real-time temperature monitoring, food safety compliance, and prescriptive analytics.
• SmartSense ONE Unified food safety platform combining the SmartSense and Jolt solutions into coordinated modules for food safety monitoring, digital checklists, task management, and compliance reporting delivered to enterprise food service and grocery operators.
• Pharmacy Monitoring Remote temperature and compliance monitoring solution for retail and hospital pharmacies that automates CDC, VFC, FDA, and BOP compliance, centralizing temperature data across multi-site pharmacy operations.
• VFC Monitoring Wireless temperature monitoring solution that exceeds CDC and Vaccines for Children (VFC) storage and handling requirements for pharmaceutical and vaccine inventory in pharmacies and clinics.
• Food Safety Monitoring Real-time temperature monitoring and HACCP compliance management solution for restaurants, grocery stores, and food service operators to reduce food safety risk and digitize compliance records.
• Asset Monitoring Equipment monitoring solution that protects refrigeration, freezer, and other critical assets from temperature excursions and equipment failures through continuous real-time alerting and reporting.
• Supply Chain Monitoring Cold chain monitoring solution that tracks the location and temperature of sensitive inventory in transit, with automated prescriptive workflows and alerts for route deviations or door openings.
• VOYAGE Moving Asset Monitoring Sub-brand providing real-time location and condition monitoring for in-transit supply chain assets, detecting route deviations and door openings on trailers and containers.
• Advanced Analytics Equipment asset analytics providing deep visibility into the performance of teams, sites, refrigeration, and freezer equipment using machine learning algorithms and predictive analytics.
• Digital Checklists Cloud-based digital logbook for configuring food safety checklists, task lists, flow of food records, corrective actions, and schedule management, accessible via web and mobile apps.
• T1 Sensor Ultra-low-profile LTE-M cellular sensor with NIST-traceable temperature sensing, flexible interval configuration, store-and-forward capability, and precise GNSS location services for supply chain and cold chain visibility.
• Z Sensor Wireless sensor for real-time monitoring of fridges, freezers, and walk-ins with internal temperature sensor and two ports for NIST-calibrated probes, paired with Z Screen display.
• B2 Sensor Ultra-compact wireless temperature and humidity sensor with NSF-grade enclosure, over-the-air updatable software, push-button activation, and compatibility with BZ Gateway.
• BH Sensor Active wireless sensor providing real-time temperature and humidity monitoring with equipment operating detection and roll door and swing door detection for warehouse applications.
• BZ Gateway Cellular gateway with plug-and-play installation and automatic sensor pairing, supporting USA, EU, UK, and AU plug types for international coverage of B2 and other compatible sensors.
• SmartSense Cloud Dashboard Web-based dashboard providing real-time oversight of monitored assets, compliance status, incident management, and reporting across organizational hierarchies.
• SmartSense Mobile App Mobile application for iOS and Android enabling incident response, temperature viewing, checklist submission, and sensor management on-the-go for operations and compliance teams.
• SmartSense Probe Bluetooth-enabled temperature probe for manual temperature readings of food items, providing readings between -20°C and 100°C with 3-second stabilization and LED visual feedback.
• SmartSense Data API REST API and developer portal providing programmatic access to SmartSense asset and sensor data, including endpoints for sensor readings, devices, incidents, alarms, and assets with configurable pagination and processedAfterDate sync.

Quantifiable outcome

• 99% reduction in service calls
• +1 more outcomes

Named customers24 records

Segments6 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability3 records

Feature8 records

Partnerships

One partnership is on record.

• Digi InternationalcoreStrategic or Co-development Partner · 5 December 2024SmartSense by Digi is a subsidiary/brand of Digi International (Nasdaq: DGII). Digi International acquired multiple IoT cold chain providers including FreshTemp, bluenica, SMART Temps, and TempAlert to build the SmartSense platform. Guy Yehiav serves as President of SmartSense by Digi.

Scale indicators7 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Sensitech (Carrier Global): Sensitech, owned by Carrier Global, is a direct competitor in cold chain temperature monitoring and supply chain visibility for pharma, food, and life sciences — directly comparable to SmartSense's stationary and in-transit monitoring solutions.
• Controlant: Controlant provides real-time, cloud-based cold chain monitoring solutions for pharmaceuticals and food, with cellular sensors and analytics platforms — a direct competitor in the regulated cold-chain monitoring niche SmartServe serves.
• Tive: Tive offers IoT-based supply chain visibility with cellular trackers for in-transit shipment monitoring, including temperature — directly overlapping SmartSense's VOYAGE moving asset tracking and supply chain monitoring capabilities.
• Emerson Cold Chain (PakSense): Emerson's Cold Chain division (via PakSense) provides temperature data loggers and continuous monitoring for cold chain, life sciences, and food — directly comparable to SmartSense's T1, Z, and B2 hardware sensors and software platform.
• Monnit Corporation: Monnit is a long-standing IoT remote monitoring provider with wireless temperature/humidity sensors and a cloud platform — competing directly with SmartSense in environmental condition monitoring for facilities, food safety, and healthcare applications.
• Berlinger & Co. Berlinger is a specialist in cold chain temperature monitoring for pharmaceutical and clinical trial shipments — competing with SmartSense's VFC and life sciences vertical offerings, particularly for vaccine logistics.

Emerging players

• SensorPush: SensorPush provides compact Wi-Fi/Bluetooth temperature and humidity sensors with mobile/cloud dashboards. It overlaps SmartSense's environmental monitoring products but is positioned more for SMB/consumer and lacks the enterprise compliance and pharma modules.

Broad incumbents

• Cisco IoT Operations Dashboard: Cisco offers industrial IoT connectivity and operations management as part of a much broader networking portfolio. While not a specialist in cold chain, it overlaps with SmartSense on the IoT infrastructure and remote monitoring layer for enterprise environments.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@smartsense-by-digi
• Facebookfacebook.com/SmartSensebyDigi
• LinkedInlinkedin.com/company/smartsense-by-digi
• Xx.com/SmartSenseHQ

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries1 record

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SmartSense