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Financial Services Regulatory Authority

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uuid00072bw

Namestring
Financial Services Regulatory Authority
Legal namestring
Financial Services Regulatory Authority (FSRA)
Websiteurl
fsra.co.sz
Company typeenum
Private
Founded yearint
2010
Descriptiontext

The Financial Services Regulatory Authority (FSRA) is a statutory regulatory body established under the FSRA Act, 2010, serving as the integrated regulator for Eswatini's entire non-bank financial services sector. Headquartered in Mbabane (2nd Floor Ingcamu Building, Mhlambanyatsi Road), FSRA operates four core supervisory verticals — Credit and Savings Institutions, Insurance, Retirement Funds, and Capital Markets — under a consolidated mandate supported by sector-specific legislation (Insurance Act 2005, Consumer Credit Act 2016, Retirement Funds Act 2005, Securities Act 2010). The authority licenses, monitors, and supervises financial services providers across these verticals and maintains public registers of licensed, deregistered, and intervened entities.

FSRA's functional scope extends beyond prudential supervision to include market conduct oversight (formalized as a dedicated Market Conduct Department in August 2023), anti-money laundering and combating the financing of terrorism (AML/CFT) compliance supervision, consumer education, complaints handling, and financial inclusion promotion. Consumer-facing tools include online calculators (amortizer, pricing comparison, simulators), a WhatsApp advisory channel, an online self-service portal for license applications and complaints, and a financial literacy quiz. Distribution is purely domestic and direct: regulated entities apply for licenses through the FSRA website or physical office, while consumers engage through digital channels, radio programs (e.g., UNESWA FM), and nationwide workshops and exhibitions.

The authority is funded through government allocations and regulatory fees rather than commercial pricing, and is accountable to the Government of Eswatini under the supervision of the Ministry of Finance. It aligns its framework with international standards including the OECD High-Level Principles of Financial Consumer Protection and World Bank Good Practices for Financial Consumer Protection. Leadership comprises CEO Ncamiso T. Ntshalintshali and General Manager: Market Conduct Zama Dlamini, supported by a 51-100 person organization. Recent strategic activity includes the Legal Notice No. 29 of 2025 raising the funeral policy payout ceiling from E50,000 to E150,000 and an expanding program of enforcement actions, AML/CFT training, and consumer education outreach.

Short descriptiontext

The Financial Services Regulatory Authority (FSRA) is the statutory regulator for non-bank financial services in Eswatini, overseeing credit and savings institutions, insurance, retirement funds, and capital markets under the FSRA Act 2010.

Operating statusenum
Operating
Ownership categoryenum
Headcount rangeband
51–100
akta.pro rankint
HeadquartersMbabane
HQ citystring
Mbabane
Markets served

Serves global market

Offices1 record

Each record includes

City, Country, Type, Description, Source

Keyword5 values
financial services regulation, non-bank supervision, consumer protection services, AML/CFT compliance, market conduct oversight
Industry1 code
1Risk, Controls & Governance (GRC) Platforms
CodeFSAFAOAGPrimaryYes
NAICS code1 code
  • Regulation, Licensing, and Inspection of Miscellaneous Commercial Sectors92615
SIC code1 code
  • Federal & Federally-Sponsored Credit Agencies6111
Product category
Financial Services Regulation
Marketing channels6 records

Each record includes

Title, Type, Stage, Description, Source

Distribution channels3 records

Each record includes

Title, Type, Scope, Target buyer, Description, Source

Cost components5 values
Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
GTM typeB2B
B2B
Offering typeServices
Services
Core offering1 text field

FSRA is the integrated regulatory and supervisory authority for non-bank financial services in Eswatini, established under the FSRA Act 2010. It licenses, regulates, monitors, and supervises financial services providers across Credit & Savings Institutions, Insurance, Retirement Funds, and Capital Markets, and delivers market conduct supervision, AML/CFT compliance oversight, consumer education, and complaints handling services.

Differentiator
Functional benefit
Problem solved
Quantifiable outcome1 value
  • Countries with weak AML/CFT controls can lose up to 7% of GDP in capital inflows and foreign direct investment
Product overview1 text field

FSRA (Financial Services Regulatory Authority) of Eswatini is a statutory regulatory body that functions as a unified platform for financial services regulation, consumer protection, and market conduct supervision. The authority regulates and supervises four core sectors: Credit & Savings Institutions, Insurance, Retirement Funds, and Capital Markets. FSRA operates through integrated departments including Market Conduct Supervision, AML/CFT Compliance, Consumer Education, Complaints Handling, and Licensing Services. Consumer-facing digital tools include online calculators for financial decision-making. The regulatory framework is established under the FSRA Act, 2010, with sector-specific legislation including the Insurance Act 2005, Consumer Credit Act 2016, and Retirement Funds Act 2005.

Product and service1 record
1Credit & Savings Institutions Regulation
Recent move5 records

Each record includes

Date, Type, Title, Description, Source

Expansion highlight4 records

Each record includes

Type, Description

Market position
Competitive moat3 records

Each record includes

Type, Details

Key risks6 records

Each record includes

Headline, Details, Source

Key highlights7 records

Each record includes

Headline, Details, Source

Customer concentration

Classification, Details

Segment5 records

Each record includes

Title, Type, Primary, Description, Pain point addressed, Use case, Source

Ideal customer profile2 records

Each record includes

Profile, Firmographic size, Sales motion, Sales cycle length, Buying structure, Purchase trigger, Buyer persona, Geography, Industry vertical, Primary use case, Description, Pain points, Evidence proof points, Target buyer

Technology focused
No
API detail
Has APIbool
No

Docs URL, Description

AI maturity
App detail

Has app

Core technology
Revenue estimate
Valuation estimate
Number of profiles
Profiles2 records

Each record includes

Name, Designation, Designation category, Overview, Profile commentary, Source

No data
No data
Funding overview

Funding stage, Last funding date, Total funding USD

Funding rounds

Each record includes

Round, Amount USD, Date, Pre money valuation, Total investors, Investors, News

Investors

Each record includes

Name, Type, Date of entry, Rounds participated, Website

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Each record includes

Name, Acquisition type, Announced date, Completed date, Status, Website, News

Investment

Each record includes

Name, Round, Announced date, Lead investor, Website, News

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Financial Services Regulatory Authority

Financial Services Regulationfsra.co.sz

The Financial Services Regulatory Authority (FSRA) is the statutory regulator for non-bank financial services in Eswatini, overseeing credit and savings institutions, insurance, retirement funds, and capital markets under the FSRA Act 2010.

What Financial Services Regulatory Authority does

The Financial Services Regulatory Authority (FSRA) is a statutory regulatory body established under the FSRA Act, 2010, serving as the integrated regulator for Eswatini's entire non-bank financial services sector. Headquartered in Mbabane (2nd Floor Ingcamu Building, Mhlambanyatsi Road), FSRA operates four core supervisory verticals — Credit and Savings Institutions, Insurance, Retirement Funds, and Capital Markets — under a consolidated mandate supported by sector-specific legislation (Insurance Act 2005, Consumer Credit Act 2016, Retirement Funds Act 2005, Securities Act 2010). The authority licenses, monitors, and supervises financial services providers across these verticals and maintains public registers of licensed, deregistered, and intervened entities.

FSRA's functional scope extends beyond prudential supervision to include market conduct oversight (formalized as a dedicated Market Conduct Department in August 2023), anti-money laundering and combating the financing of terrorism (AML/CFT) compliance supervision, consumer education, complaints handling, and financial inclusion promotion. Consumer-facing tools include online calculators (amortizer, pricing comparison, simulators), a WhatsApp advisory channel, an online self-service portal for license applications and complaints, and a financial literacy quiz. Distribution is purely domestic and direct: regulated entities apply for licenses through the FSRA website or physical office, while consumers engage through digital channels, radio programs (e.g., UNESWA FM), and nationwide workshops and exhibitions.

The authority is funded through government allocations and regulatory fees rather than commercial pricing, and is accountable to the Government of Eswatini under the supervision of the Ministry of Finance. It aligns its framework with international standards including the OECD High-Level Principles of Financial Consumer Protection and World Bank Good Practices for Financial Consumer Protection. Leadership comprises CEO Ncamiso T. Ntshalintshali and General Manager: Market Conduct Zama Dlamini, supported by a 51-100 person organization. Recent strategic activity includes the Legal Notice No. 29 of 2025 raising the funeral policy payout ceiling from E50,000 to E150,000 and an expanding program of enforcement actions, AML/CFT training, and consumer education outreach.

Financial Services Regulatory Authority firmographics

Firmographics
Name
Financial Services Regulatory Authority
Legal name
Financial Services Regulatory Authority (FSRA)
Website
https://fsra.co.sz
Company type
Private
Founded year
2010
Operating status
Operating
Headcount range
51–100 employees
Short description
The Financial Services Regulatory Authority (FSRA) is the statutory regulator for non-bank financial services in Eswatini, overseeing credit and savings institutions, insurance, retirement funds, and capital markets under the FSRA Act 2010.
Ownership category
akta.pro rank

Financial Services Regulatory Authority industry classification

Industry
Product category
Financial Services Regulation
NAICS
Regulation, Licensing, and Inspection of Miscellaneous Commercial Sectors (92615)
SIC
Federal & Federally-Sponsored Credit Agencies (6111)
akta.pro primary industry
Risk, Controls & Governance (GRC) Platforms (FSAFAOAG)

Keywords

  • Financial services regulation
  • Non-bank supervision
  • Consumer protection services
  • AML/CFT compliance
  • Market conduct oversight

Where Financial Services Regulatory Authority is headquartered

Location

Headquarters

HQ city
Mbabane

Offices1 record

Markets served

Financial Services Regulatory Authority business model

Business model
GTM type
B2B
Offering type
Services
Cost components
Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Distribution channels3 records

Marketing channels6 records

Financial Services Regulatory Authority product offering

Product offering

Core offering

FSRA is the integrated regulatory and supervisory authority for non-bank financial services in Eswatini, established under the FSRA Act 2010. It licenses, regulates, monitors, and supervises financial services providers across Credit & Savings Institutions, Insurance, Retirement Funds, and Capital Markets, and delivers market conduct supervision, AML/CFT compliance oversight, consumer education, and complaints handling services.

Product overview

FSRA (Financial Services Regulatory Authority) of Eswatini is a statutory regulatory body that functions as a unified platform for financial services regulation, consumer protection, and market conduct supervision. The authority regulates and supervises four core sectors: Credit & Savings Institutions, Insurance, Retirement Funds, and Capital Markets. FSRA operates through integrated departments including Market Conduct Supervision, AML/CFT Compliance, Consumer Education, Complaints Handling, and Licensing Services. Consumer-facing digital tools include online calculators for financial decision-making. The regulatory framework is established under the FSRA Act, 2010, with sector-specific legislation including the Insurance Act 2005, Consumer Credit Act 2016, and Retirement Funds Act 2005.

Differentiator

Problem solved

Functional benefit

Products and services

  • Credit & Savings Institutions Regulation

Quantifiable outcome

  • Countries with weak AML/CFT controls can lose up to 7% of GDP in capital inflows and foreign direct investment

Companies that use Financial Services Regulatory Authority

Customer profile

Segments5 records

Ideal customer profiles2 records

Financial Services Regulatory Authority technology and API

Technology

Technology focussed No

API detail

Has API
No
API docs
API detail

Core technology

AI maturity

App detail

Financial Services Regulatory Authority partnerships and signals

Strategic signal

Recent moves5 records

Expansion highlights4 records

Financial Services Regulatory Authority competitors and assessment

Company assessment

Market position

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

Financial Services Regulatory Authority social profiles

Digital presence

Financial Services Regulatory Authority financial estimates

Financial estimate

Revenue estimate

Valuation estimate

Financial Services Regulatory Authority leadership team

Management profile

Number of profiles

Profiles2 records

Financial Services Regulatory Authority funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

Financial Services Regulatory Authority M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Financial Services Regulatory Authority

What does Financial Services Regulatory Authority do?

FSRA is the integrated regulatory and supervisory authority for non-bank financial services in Eswatini, established under the FSRA Act 2010. It licenses, regulates, monitors, and supervises financial services providers across Credit & Savings Institutions, Insurance, Retirement Funds, and Capital Markets, and delivers market conduct supervision, AML/CFT compliance oversight, consumer education, and complaints handling services.

Is Financial Services Regulatory Authority a public or private company?

Financial Services Regulatory Authority is a private company. It is classified as state government owned and is currently operating.

When was Financial Services Regulatory Authority founded?

Financial Services Regulatory Authority was founded in 2010. It employs 51 to 100 people.

Where is Financial Services Regulatory Authority based?

Financial Services Regulatory Authority is headquartered in Mbabane.

Does Financial Services Regulatory Authority have an API?

No public API is recorded for Financial Services Regulatory Authority.

What industry is Financial Services Regulatory Authority in?

Financial Services Regulatory Authority's product category is Financial Services Regulation. Its primary akta.pro industry code is FSAFAOAG, Risk, Controls & Governance (GRC) Platforms. Its NAICS code is 92615 and its SIC code is 6111.

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The FSRA aims to support ADGM's growth with a transparent, resilient regulatory environment.TimesProcurement compliance remains weak across public sector :: Business & Economy NewsThe Eswatini Public Procurement Regulatory Agency (ESPPRA) published its Procurement Compliance Monitoring Report for the 2025/26 financial year, revealing widespread non-compliance across government ministries and public entities in meeting mandatory reporting requirements under the Public Procurement Act of 2011. The report found that most entities failed to submit required Annual Procurement Plans, quarterly procurement reports, and contract management reports within prescribed timelines, raising concerns about transparency and accountability in public spending. 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The article highlights the necessity for robust compliance frameworks and technology solutions to manage these regulatory complexities amid economic diversification.BsalawFintech: how is the world shaping the financial innovation industry? (2024) Fintech and financial innovation industryThe article provides a comprehensive overview of the regulatory frameworks governing fintech and digital currency activities within the United Arab Emirates, detailing the roles of key regulators such as the Central Bank, DFSA, FSRA, and VARA. It outlines specific laws regarding crypto assets, payment services, open banking, and regulatory sandboxes designed to support innovation while ensuring compliance. The report highlights ongoing initiatives like the Financial Infrastructure Transformation Programme aimed at accelerating digital transformation in the UAE's financial sector.AdgmDigital AssetsThe article outlines the regulatory framework established by the Abu Dhabi Global Market (ADGM) and its Financial Services Regulatory Authority (FSRA) for digital asset activities, including virtual assets, fiat-referenced tokens, and digital securities. It details the requirements for financial services entities to obtain permission from the FSRA to operate within this jurisdiction. The text serves as a guide for setting up businesses in ADGM's digital asset ecosystem, emphasizing compliance and investor protection.AdgmWealth and Asset ManagementAbu Dhabi Global Market (ADGM) promotes itself as a premier hub for wealth and asset management, leveraging its geographic location in the MENA region to attract international and local financial services entities. The jurisdiction offers a tax-efficient environment supported by English common law and a comprehensive suite of legal structures to facilitate investment strategies and fund establishment. Financial services entities must obtain permission from the Financial Services Regulatory Authority (FSRA) to operate within this regulated ecosystem.AdgmFinTechThe Abu Dhabi Global Market (ADGM) and its Financial Services Regulatory Authority (FSRA) are promoting the region's FinTech ecosystem through regulatory innovations like the ADGM RegLab and ADGM Digital Lab. 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The transaction, which aims to combine banking services with fintech capabilities, requires approval from the Financial Services Regulator (OJK). This move aligns with BNI's ongoing strategy of acquiring smaller banks since 2019.