Nayatel

What Nayatel does

Nayatel is a Pakistani fiber-to-the-home (FTTH) telecom operator headquartered in Islamabad that delivers high-speed fiber internet alongside cable TV, landline telephony, OTT streaming, cloud, cybersecurity, and managed-services to residential and enterprise customers. Founded in 2002 as Micronet Broadband and rebranded in 2006, the company built South East Asia's first FTTU network and has since claimed a long succession of Pakistan-firsts including 10GPON, FTTT (Fiber to the Tower), 4K VOD, and the country's first Google-certified Android TV box (NAYA Box). Its core technology stack is built around a 10+ Gbps XG-PON capable passive optical network with proprietary operational software (TriOSS for GPON automation, in-house IPTV middleware, and a Telco Billing platform) that is also productized and licensed to other operators globally.

The company serves a fragmented customer base of 170,000+ subscribers across 10+ Pakistani cities (Islamabad, Rawalpindi, Faisalabad, Peshawar, Gujranwala, Sargodha, Multan, Muzaffargarh, Lahore, Sialkot), with a US office in Reston, VA supporting global enterprise sales under Nayatel Global and Nayatel Business Solutions. Revenue comes predominantly from monthly recurring residential subscriptions (Rs3,450-Rs5,300 for Home Unlimited tiers), supplemented by enterprise connectivity contracts (e.g., Telenor Pakistan 100+ cell-site fiber backbone), hardware sales (ONTs, NAYA Box at Rs6,200), gaming optimization resale (ExitLag), and a B2B SaaS catalog that includes HRMS, PostgreSQL consulting, GPON automation, and IPTV middleware. Distribution blends direct-to-consumer digital channels (customer portal, My Nayatel App, helpline 1441), a network of physical offices, and partner-led payment collection (Easypaisa, Meezan, HBL, Upaisa, TCS).

Name

Nayatel

Legal name

Nayatel

Website

https://nayatel.com

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Nayatel is a Pakistani FTTH telecom operator providing high-speed fiber internet, cable TV, telephony, cloud, and cybersecurity services to 170,000+ residential and enterprise customers across 10+ Pakistani cities, with a global B2B software arm.

Ownership category

akta.pro rank

Product category

Telecommunications Services

NAICS

Wired Telecommunications Carriers (517111), Wired and Wireless Telecommunications (except Satellite) (5171), All Other Telecommunications (5178)

SIC

Cable & Other Pay Television Services (4841), Telephone Communications (No Radiotelephone) (4813), Communications Services, Nec (4899)

akta.pro primary industry

Fiber ISPs (FTTH/FTTP Retail Providers) (HDAIADAE)

akta.pro secondary industries

Fiber-to-the-Premises (FTTP/FTTH) Broadband Providers (HDAIABAC), Fiber-to-the-Premises/Building (FTTP/FTTB) Operators (HDAIACAC), Cable MSOs (Hybrid Fiber-Coax) (MPABAGAA)

Keywords

• Fiber internet services
• FTTH broadband
• Enterprise cloud solutions
• Telecom billing software
• Cable TV services

Headquarters

HQ city

Islamabad

HQ country

Pakistan

HQ region

Asia

Offices11 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Internet Subscription: Monthly recurring subscription fees for fiber internet services at various speed tiers (30-70+ Mbps), with recent price increases of Rs100-300 effective July 2026.
2. Cable TV Services: Digital TV subscription providing 180+ digital and HD channels including movies, sports, news, and entertainment.
3. Landline Telephone: Voice services including VoIP, SIP trunk, hosted PBX, cloud PBX, ISDN PRI with free Nayatel-to-Nayatel calls and competitive international rates.
4. Hardware Sales: ONT devices, NAYA Box (Rs6,200), Digital Box, with installment options and free bundled offers with new connections.
5. NAYA TV OTT: Streaming platform accessible on web, mobile, and Android TV with free 3-month trial for new connections.
6. ExitLag Gaming Optimization: Low-ping optimizer service with Mobile and PC plans for gamers, offering real-time optimization and multi-internet failover.
7. Telco Billing Software License: B2B software licensing for telecom billing solutions targeting ISPs, MSOs, FTTH/DTH operators with post/prepaid billing cycles.
8. HRMS Software: Human Resource Management System software with payroll, leave management, attendance tracking for organizations.
9. PostgreSQL Consulting: Remote DBA, database monitoring, consulting and migration services for enterprises.
10. Enterprise Solutions & Global Services: Custom software, cloud, AI, IoT solutions, ICT infrastructure, and marketing services for global enterprises including US market.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels8 records

Core offering

Nayatel is Pakistan's first Fiber-to-the-Home (FTTH) operator, delivering fiber-optic broadband internet, cable TV, landline telephone, and a broad portfolio of consumer and enterprise services over its proprietary fiber network. Beyond connectivity, the company offers entertainment (OTT, set-top boxes, cable TV), home security (CCTV), gaming optimization, cloud infrastructure, cybersecurity, managed IT services, and licenses proprietary telecom software (TriOSS GPON automation, IPTV Middleware, Telco Billing) to other FTTx operators.

Product overview

Nayatel is a Pakistani fiber internet and IT service provider operating a platform-plus-multiple-services model, delivering fiber-to-the-home (FTTH) internet alongside a broad portfolio of consumer and business products. For consumers, the core offering is high-speed fiber internet (Home Internet) available in multiple speed tiers, supplemented by entertainment services including NAYA TV (OTT streaming), Digital Box (cable set-top box), NAYA Box (4K Android TV box), and Cable TV. Home security is served through Nwatch (cloud CCTV) and Eview (remote CCTV viewing), while gaming optimization is addressed via Optimus (gaming optimization with dedicated IPs) and ExitLag (low-ping optimizer). The Speed-Up add-on provides on-demand speed boosts, Safe Web offers DNS-based web security, and the My Nayatel App serves as the customer mobile app for account management. Telephone landline service rounds out the consumer portfolio. For businesses, Nayatel provides dedicated Business Internet, Point to Point connectivity, Dark Fiber infrastructure, a full suite of cloud compute (IaaS, VPS, Cubes) and cloud storage (Next Storage, TwinStor, S3 Object Storage) services, along with cloud hosting (Web Hosting, DNS, Nmail, Domain Registration, PostgreSQL DBaaS). Cybersecurity offerings include Nwall (firewall), SIEM/SOC, Anti-DDoS, Endpoint Security, WAF, NGFW, IPSec VPN, Vulnerability Management, Penetration Testing, and branded solutions (Kaspersky, Bitdefender, Trend Micro). Voice and communication services span SIP TRUNK, ISDN PRI, Hosted PBX, Cloud PBX, ZIWO (call center), Video Conferencing, and Audiocon (audio conferencing). Managed services include TriOSS (GPON FTTH automation), IPTV, Software & App Development, Multi-Vendor Support, Enterprise Network Management, Help Desk & Support, Data Center Solutions, Telco Billing Solution, and Telecom Billing Solution. Business solutions include HRMS, Boostboard, App Builder, and Digital Signage. All these products share Nayatel's fiber infrastructure as their delivery backbone, with the cloud and security services running on Nayatel's own data center infrastructure.

Differentiator

Problem solved

Functional benefit

Products and services

• Home Internet (FTTH) Fiber-to-the-home broadband internet service for residential customers in multiple speed tiers (30–300 Mbps), available across 10+ Pakistani cities.
• Business Internet

Quantifiable outcome

• Up to 10,000 Mbps (10 Gbps) fiber speeds available for enterprise customers through XG-PON technology
• +2 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature7 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Facebook (Meta)coreStrategic or Co-development Partner · 1 January 2021Facebook partnership for fiberization initiative covering 8 cities in Pakistan. This collaboration enabled expansion of FTTH network infrastructure in targeted urban areas.
• Telenor PakistancoreStrategic or Co-development Partner · 1 January 2020Nayatel connected 100+ Telenor Pakistan cell sites with fiber-optic backbone using FTTT (Fiber to the Tower) technology. This enables high-speed 4G services and lays foundation for 5G implementation in Pakistan.
• ExitLagcoreTechnology or IntegrationExclusive partnership bringing ExitLag gaming optimization software to Pakistan. ExitLag is the #1 low ping optimizer offering real-time optimization, multi-internet failover, and FPS boost for gamers.
• Google (Android TV)coreTechnology or IntegrationNAYA Box is a Google-certified Android TV device with official Android TV OS, Google Play Store access, YouTube, Netflix pre-installed, and Chromecast built-in. First Google-certified Android TV Box in Pakistan.
• DesignRushminorGTM or Marketing PartnerPartnership with DesignRush, a leading global B2B marketplace, for marketing Nayatel Business Solutions to international enterprise clients.

Scale indicators6 records

Recent moves11 records

Expansion highlights6 records

Broad incumbents

• PTCL (Pakistan Telecommunication Company Limited): State-linked incumbent telecom operator offering landline, broadband (Flash Fiber FTTH), and enterprise services across Pakistan. Directly competes with Nayatel in fiber broadband, IPTV, and corporate connectivity but at much larger scale and with broader legacy services.
• Transworld Associates / Transworld Home: Pakistan submarine cable operator and ISP offering enterprise connectivity, data center, and home fiber. Comparable to Nayatel's enterprise infrastructure play and fiber ISP business, with international gateway assets.

Direct peers

• StormFiber (by Cybernet): Pakistan's other major FTTH operator offering fiber internet, cable TV, and telephony with overlapping city coverage (Karachi, Lahore, Islamabad, Faisalabad). Closest direct competitor to Nayatel on FTTH broadband and bundled triple-play services.
• Ziply Fiber: US regional fiber ISP providing FTTH internet, TV, and phone across Pacific Northwest markets. Comparable to Nayatel as a regional fiber operator with bundled residential services and an enterprise/business segment.
• Google Fiber: US fiber ISP offering gigabit FTTH to residential and business customers. Comparable pure-play fiber internet business model targeting urban/suburban markets, though at much larger scale and with very different geographic dynamics.
• Optix Pakistan: Emerging FTTH and triple-play operator expanding fiber internet, TV, and voice services across Pakistani cities. Closely comparable to Nayatel's bundled consumer fiber offering.
• Wateen Telecom: Pakistani fiber and broadband operator providing FTTH, enterprise data, and carrier services. Comparable business model targeting residential and corporate customers with fiber connectivity across major cities.
• Cybernet (Supernet): Parent of StormFiber and one of Pakistan's largest ISPs providing enterprise connectivity, data center, and cloud services. Comparable to Nayatel in serving both consumers and enterprises over fiber infrastructure with managed services.

Others

• CMPak (Zong): Pakistani mobile operator that purchases fiber backhaul from providers like Nayatel for its 4G/5G network. Relevant ecosystem participant as a customer and indirect competitor for enterprise connectivity, not direct FTTH retail.

Emerging players

• Jio Fiber (Reliance Jio): India's largest greenfield fiber ISP offering high-speed FTTH bundled with OTT, voice, and enterprise services. Comparable model to Nayatel — disruptive fiber-first operator bundling multiple services over a single connection in a South Asian emerging market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/nayatelpk
• YouTubeyoutube.com/@nayatel7594?si=LMb7S_BDeuEoCTBw
• Facebookfacebook.com/Nayatel
• LinkedInlinkedin.com/company/nayatel
• Instagraminstagram.com/nayatel_official

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Nayatel