Getix

What Getix does

GetixHealth (founded in 2012 by Charles Bracken via the purchase of Patient Accounting Service Center from Xerox, with operational roots dating to 1992) is a U.S.-based healthcare revenue cycle management (RCM) company headquartered in Sugar Land, Texas. The company delivers end-to-end revenue cycle services across seven core solution modules — Patient Access, Eligibility & Enrollment, Workers' Compensation & Third Party Liability, Insurance Resolution, Coding & Chart Audits, Self Pay Patient Billing, and Professional RCM Services — built on its proprietary GetixSoft Suite, which provides EHR, billing, scheduling, and charge capture functionality. AI/ML, robotic process automation, NLP-based cognitive automation, and HITRUST CSF-certified infrastructure are embedded across the product and service stack, with deployed use cases including autonomous coding, propensity-to-pay scoring, and ambient clinical intelligence.

GetixHealth serves three primary customer segments — Hospitals, Physicians, and Industry Partners — through direct, consultative B2B enterprise sales. The company manages the revenue cycle for over 400 providers and 15,000 physicians, with stated penetration of 50% of Newsweek's Top 20 Hospitals and 45% of US News & World Report's Top Hospitals, and reports multi-year, custom-priced contracts including a near-20-year relationship with Providence. Marketing is anchored on the RCM ReFramed podcast and an Insights blog, supported by LinkedIn/Facebook presence and industry event participation.

The business is owned by H.I.G. Capital as a portfolio company. Since 2015, founder/Chairman Charles Bracken, with prior backing from Trivest Partners and the 11 acquisitions completed along the way, scaled the company to approximately 2,000 professionals (per COO Candy Woodruff) across 14 global offices. In June 2025, GetixHealth acquired Americollect, a Wisconsin-based patient engagement solutions provider, bringing former Americollect President Shawn Gretz on as President of Sales and adding self-pay and patient financial experience capabilities to the platform. CEO Kevin Lonergan leads day-to-day operations, with a CXO bench including CFO Tony Trotter (ex-Lumeris/Essence), CTO David Stuart, COO Candy Woodruff, and Chief Legal & Compliance Officer Catherine Heitchue Reed.

Name

Getix

Legal name

GetixHealth

Website

https://getixhealth.com

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

GetixHealth is a Sugar Land, Texas-based healthcare revenue cycle management (RCM) company serving hospitals, physicians, and industry partners. It delivers end-to-end RCM services across seven solution modules on its proprietary GetixSoft platform, leveraging AI/ML and RPA, and serves 400+ providers and 15,000 physicians.

Ownership category

akta.pro rank

Product category

Healthcare Revenue Cycle Management

NAICS

Ambulatory Health Care Services (621)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Patient Access, Registration & Intake (Front-End RCM) (HLACACAE)

akta.pro secondary industries

Patient Billing, Statements & Payment Processing (HLACACAG), Price Transparency, Estimates & Patient Financial Clearance (HLACACAK), RCM Analytics, Benchmarking & Underpayment Detection (HLACACAL)

Keywords

• Revenue cycle management
• Healthcare billing services
• Medical coding audits
• Patient access solutions
• Insurance eligibility verification

Headquarters

HQ city

Houston

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Revenue Cycle Management Services: GetixHealth provides end-to-end RCM services for healthcare providers including patient access, eligibility verification, insurance resolution, coding & chart audits, self-pay patient billing, and professional RCM services. Revenue appears to be generated through service fees, likely a combination of flat-fee and percentage-based models typical in the RCM industry.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

GetixHealth provides end-to-end revenue cycle management (RCM) services and technology to healthcare providers. Its offerings span patient access, eligibility and enrollment, workers' compensation, insurance resolution, coding and chart audits, self-pay patient billing, and professional RCM services, all supported by its proprietary GetixSoft software suite, machine learning, robotic process automation, and data analytics.

Product overview

GetixHealth is a healthcare revenue cycle management (RCM) company offering a platform-plus-modules architecture built on its proprietary GetixSoft Suite. The platform encompasses seven core solution modules — Patient Access, Eligibility & Enrollment, Workers' Compensation & Third Party Liability, Insurance Resolution, Coding & Chart Audits, Self Pay Patient Billing, and Professional RCM Services — supported by underlying AI and automation technologies (machine learning, robotic process automation, and data analytics). The GetixSoft Suite provides the EHR, billing, scheduling, and charge capture foundation that integrates across all modules. In June 2025, GetixHealth acquired Americollect to strengthen its patient engagement platform. The company also publishes the RCM ReFramed Podcast as a thought leadership sub-brand.

Differentiator

Problem solved

Functional benefit

Products and services

• Patient Access

Quantifiable outcome

• 50% of Newsweek's Top 20 Hospitals and 45% of US News & World Report's Top Hospitals served
• +3 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability5 records

Feature5 records

Partnerships

One partnership is on record.

• AmericollectcoreStrategic or Co-development Partner · 1 June 2025GetixHealth completed the acquisition of Americollect, a patient engagement solutions provider based in Wisconsin, in June 2025. The acquisition aims to leverage advanced technology and operational infrastructure to improve patient financial experiences in healthcare. Shawn Gretz, former President of Americollect, joined GetixHealth as President of Sales, bringing experience of over $1.6 billion in revenue recovery and over $10 billion in provider placements.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Availity: Healthcare information network and RCM platform providing eligibility, claims management, and provider-payer data exchange to hospitals and physicians — comparable in patient access and insurance resolution capabilities.
• R1 RCM: One of the largest dedicated healthcare revenue cycle management companies, serving hospitals and health systems with end-to-end RCM services and proprietary technology — directly comparable to GetixHealth in customer base, service scope, and PE-backed growth strategy.
• Waystar: Healthcare revenue cycle technology platform serving hospitals and physician practices with patient access, claims management, and analytics — comparable to GetixHealth's technology-enabled RCM model and overlapping product portfolio.
• Conifer Health Solutions: Tenet Healthcare's RCM and healthcare services subsidiary providing end-to-end revenue cycle, patient access, and population health services to hospitals and health systems — directly comparable in service breadth and customer profile.
• Parallon: HCA Healthcare's healthcare operations and RCM services arm providing patient access, revenue cycle, and workforce solutions to hospitals — directly comparable in scale, ownership structure, and enterprise hospital customer base.
• nThrive (formerly MedAssets/Precyse): PE-backed (Carlyle) end-to-end RCM services and analytics company serving hospitals and health systems — directly comparable in PE ownership, service scope, and hospital customer base.

Broad incumbents

• Experian Health: Division of Experian providing patient access, eligibility verification, claims management, and identity management to hospitals and payers — comparable in patient access and self-pay collections solutions, with broader parent company capabilities.
• Optum (UnitedHealth Group): Massive diversified healthcare services and technology business that owns Change Healthcare and provides RCM, analytics, and payer-provider services — broadly competes with GetixHealth across multiple RCM touchpoints.

Emerging players

• AKASA: AI-native revenue cycle automation company serving hospitals with ML-driven workflows for coding, claims, and denials management — emerging competitor with similar AI/automation focus but different delivery model (pure technology vs. BPO-plus-tech).
• Cedar: Patient engagement and billing platform for healthcare providers, using AI and personalized communications to improve patient financial experience — comparable to GetixHealth's Americollect-acquired self-pay capabilities but newer and pure-tech.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/getixhealth
• LinkedInlinkedin.com/company/getixhealth
• Xx.com/GetixHealthLLC

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Subsidiaries1 record

Funding overview

Funding rounds2 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Getix