What Priority Waste does

Priority Waste is a privately held waste and environmental services provider headquartered in Clinton Township, Michigan, operating across Michigan, Ohio, and Indiana since its founding in 2018. The company runs 625 collection routes, 9 yard/operational facilities, and 5 transfer stations (with a sixth in Flint under construction), serving over 1.3 million households through contracts with 125 municipalities and providing commercial front-load dumpsters, roll-off rentals in 10–40 cubic yard sizes, compactor and baler solutions, and industrial waste management with 24-hour service and waste audits.

The business is supported by a tech-forward operating stack: proprietary smart routing and real-time fleet tracking software for collection logistics, an AMCS-platform-based customer portal for account management and online bill pay (including ACH and credit card), and a 24/7 AI-powered chatbot for customer service. The company is controlled by TPG following its 2024 acquisition, with TPG injecting approximately $190 million in capital since early 2026 for fleet modernization, claim settlements, and operational improvements. New CEO Aaron Johnson (appointed June 2026) is a fourth-generation waste operator with prior senior roles at Reworld and Waste Management.

Revenue is generated through three primary streams: recurring residential and municipal subscriptions (monthly billing via contracts), recurring commercial permanent front-load and compactor services, and one-time/pay-as-you-go roll-off rentals for construction and cleanout projects. Pricing is quote-based and not publicly disclosed for most tiers, with minor disclosed line items such as $10 per bulk item pickup. The customer base is split across residential, commercial/business, construction/demolition, industrial/manufacturing, and municipal segments, with municipal contracts serving as the primary recurring revenue anchor.

Name

Priority Waste

Legal name

Priority Waste, LLC

Website

https://prioritywaste.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Priority Waste is a privately held Midwest waste management company operating 625 routes, 5 transfer stations, and 9 yards across Michigan, Ohio, and Indiana, serving 1.3 million households and 125 municipalities with residential, commercial, industrial, and construction waste services under TPG ownership.

Ownership category

akta.pro rank

Product category

Waste Management Services

NAICS

Solid Waste Collection (562111), Waste Collection (56211), Other Waste Collection (562119), Waste Treatment and Disposal (56221)

SIC

Refuse Systems (4953)

akta.pro primary industry

Municipal Solid Waste Collection (Residential/Commercial) (IMAIAFAA)

akta.pro secondary industries

Multi-Family / HOA MSW Collection (Apartments, Condos) (EUAIAAAJ), Bulky Item & White Goods Collection (EUAIAAAH)

Keywords

• Waste management services
• Residential waste collection
• Commercial dumpster rental
• Roll-off container rental
• Recycling services

Headquarters

HQ city

Clinton Township

HQ country

United States

HQ region

North America

Offices13 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Municipal Residential Services: Recurring residential waste collection services to over 1.3 million households through municipal contracts. Includes curbside trash, recycling, and yard waste collection.
2. Commercial Waste Services: Permanent front-load dumpster services and compactor solutions for commercial businesses including restaurants, retail, offices, and industrial facilities.
3. Roll-off Dumpster Rentals: Temporary roll-off dumpster rentals for construction, demolition, and cleanout projects. Available in 10, 20, 30, and 40 cubic yard sizes.
4. Industrial Services: Specialized waste management solutions for manufacturing and industrial facilities including compactor and baler equipment, waste audits, and 24-hour service.
5. Transfer Station Operations: Owns and operates five transfer stations (J. Fons Co., Pontiac, Flint, and additional yards) for waste processing and disposal services.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Priority Waste provides integrated solid waste and recycling services across Michigan, Ohio, and Indiana. Core offerings include curbside residential trash and recycling collection under municipal contracts serving 1.3 million households, permanent front-load commercial dumpster rentals, temporary roll-off dumpsters (10-40 cubic yards) for construction and cleanout projects, industrial waste management with compactors, balers, and waste audits, and waste processing through five transfer stations. Supporting tools include an AMCS-based customer portal, online bill pay with AutoPay, and a 24/7 AI chat assistant.

Product overview

Priority Waste operates as a tech-forward waste and environmental services provider offering a comprehensive portfolio of integrated waste management solutions. The core offering includes residential curbside collection, commercial front-load dumpsters, temporary roll-off dumpsters for construction and cleanout projects, and industrial waste management with custom waste audits. Supporting services include garbage compactor sales/rentals, transfer station facilities, municipal partnerships, recycling programs, and scrap metal recycling. The product suite is anchored by an AMCS-based customer portal for account management and enhanced by a proprietary 24/7 AI-powered chat assistant for customer support. Online bill pay with credit card and ACH options, including AutoPay enrollment, provides additional customer convenience. The company serves over 1.3 million households and 125 municipalities across Michigan, Ohio, and Indiana through 625 routes and five transfer stations.

Differentiator

Problem solved

Functional benefit

Products and services

• Residential Waste Collection Curbside trash and recycling pickup service for single-family homes, condominiums, HOA communities, and mobile home communities, utilizing wheeled carts with attached lids. Delivered under municipal contracts (1.3 million households) and direct subscription agreements.
• Commercial Front Load Dumpsters Permanent front-load dumpster rental services for commercial businesses in 2, 4, 6, and 8 cubic yard sizes, with recurring pickup schedules. Targeted at restaurants, retail, offices, shopping centers, warehouses, healthcare facilities, and grocery stores.
• Roll Off Dumpsters Temporary roll-off dumpster rentals for one-time projects in 10, 20, 30, and 40 cubic yard sizes, used for construction, demolition, remodeling, and cleanout projects across Metro Detroit. Quote-based pricing with pay-as-you-go billing.
• Cleanout / Bulk Dumpsters Bulk trash collection and cleanout dumpster services for commercial properties including offices, retail, healthcare, and multi-family residences requiring large-volume disposal.
• Garbage Compactor Services Waste and recycling compactor solutions for commercial and industrial customers, including front load, rear load, stationary, and self-contained compactors. Available for rent, lease-to-own, or purchase.
• Industrial Waste Management Specialized waste management services for manufacturing, industrial, and logistics companies featuring 24-hour service, custom waste audits, industrial compactors and balers, and scrap metal recycling programs.
• Construction Waste Services On-time waste hauling and recycling services for construction and demolition projects in the Metro Detroit area, from small remodels to large construction projects. Same-day service available.
• Transfer Station Operations Transfer station services accepting municipal solid waste (MSW) and construction debris (C&D) from waste haulers, contractors, residents, and miscellaneous contractors. Facilities include J. Fons Co. (Detroit), Pontiac Transfer Station (Auburn Hills), and Flint Transfer Station (under construction).
• Municipal Services Waste collection services for municipalities, communities, HOAs, K-12 schools, colleges, government buildings, and parks and recreation facilities. 125 municipal contracts across Michigan, Ohio, and Indiana.
• Subscription Services Individual home, association, and neighborhood subscription-based waste collection services with recurring monthly billing for customers outside municipal contracts.
• Recycling Services Curbside recycling collection for residential subscribers and commercial cardboard recycling services with designated recycling containers for businesses.

Quantifiable outcome

• Over 50 acquisitions led or supported by CEO Aaron Johnson during his career in the waste industry
• +1 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature4 records

Scale indicators8 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Rumpke Consolidated Companies: Family-owned Midwest regional waste hauler offering residential, commercial, and industrial collection plus transfer stations and recycling across Ohio, Kentucky, Indiana, and surrounding states — a direct comparable to Priority Waste's Midwest footprint and service mix.
• Casella Waste Systems: Regional solid waste, recycling, and resource management operator in the Northeast and Mid-Atlantic pursuing a tuck-in acquisition strategy — highly comparable to Priority Waste's regional roll-up model and subscription-heavy revenue base.

Broad incumbents

• GFL Environmental: Major North American diversified waste services company with municipal, commercial, industrial, and transfer station operations. Comparable to Priority Waste in service breadth and acquisition-driven growth model — and a counterparty on the 2024 Southeast Michigan municipal divestiture.
• Waste Management, Inc. Largest North American waste services provider offering the full spectrum of collection, transfer, recycling, and disposal services. CEO Aaron Johnson's prior leadership tenure at Waste Management reinforces it as the primary benchmark incumbent.
• Republic Services: Second-largest North American waste services company operating residential, commercial, industrial, recycling, and disposal services nationwide — a direct large-scale competitor in the same service categories as Priority Waste.
• Waste Connections: Major North American solid waste services company built through aggressive regional acquisitions, with strong presence in secondary markets — closely mirroring Priority Waste's acquisitive, regional-density playbook at a much larger scale.

Regional players

• FCC Environmental Services: Regional waste and recycling services provider in the South-Central U.S. with residential, commercial, and industrial collection — comparable business model to Priority Waste but operating in a different geography.
• Recology: Employee-owned West Coast waste and recycling hauler serving residential and commercial customers with strong recycling and organics programs — comparable service mix to Priority Waste but primarily serving California, Oregon, and Washington.
• Athens Services: Family-owned Southern California integrated waste and recycling company offering residential, commercial, construction, and transfer station services — comparable service portfolio to Priority Waste with a regional concentration.

Emerging players

• Heritage Environmental Services: Provider of industrial and hazardous waste management services including on-site program management, waste audits, and recycling — comparable to Priority Waste's industrial waste management segment and 24-hour service model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/PriorityWaste
• Facebookfacebook.com/prioritywaste

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries1 record

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Priority Waste