Walden Security
Walden Security, founded in 1990 and headquartered in Chattanooga, TN, provides contract security officer services and technology-enabled remote monitoring to commercial and government clients across the Southeastern US and Texas via 16+ regional offices. It is one of the largest woman-owned security companies in the United States.
- Company typePrivate
- Founded1990
- HeadquartersChattanooga, United States
- Headcount5,001–10,000
- GTM typeB2B
- OfferingServices
What Walden Security does
Walden Security, operating as a brand of Metropolitan Security Services, Inc., is a privately held U.S. contract security services provider founded in 1990 and headquartered at 100 East Tenth Street, Suite 400, Chattanooga, TN. The company delivers armed and unarmed security officer services, Court Security Officers, Mobile Patrol Officers, School Security Officers, Concierge Officers, EMT Security Officers, and Special Emergency Response Teams to commercial and government clients across the Southeastern United States and Texas, supported by 16+ regional offices in Tennessee, Georgia, Alabama, South Carolina, North Carolina, Virginia, Kentucky, Florida, and Texas. It is described as one of the nation's largest woman-owned security companies, with 5,001–10,000 employees and 35+ years of continuous operation.
The company's service offering is built around a hybrid model that combines human security officers with proprietary technology services delivered through a US-based Central Technology Center. Technology products include solar-powered Mobile Surveillance Trailers (deployable units with 360-degree PTZ cameras, two-way audio, and automated alarms), Live Video Monitoring, Event-Based Monitoring described as AI-enhanced for real-time threat detection, and Remote Access Control for centralized gate and door management. Officers are prepared through an in-house Initial Security Officer Training (ISOT) program before deployment, and the company holds state security licenses and federal contract capabilities including Court Security Officer placements under the U.S. Marshals Service across 12 judicial circuits.
Walden generates revenue primarily through recurring monthly contracts for security personnel services, supplemented by managed technology and monitoring services and equipment rentals (Mobile Surveillance Units). Pricing is quote-based and customized to client risk profiles, officer type, hours, and site requirements, reflecting an enterprise sales motion. Go-to-market is exclusively direct via regional offices and a corporate sales team, with no reseller or partner distribution channel. The company is founder/family-controlled (President Michael S. Walden, a veteran; Amy Walden listed as Founder/Co-Founder, CEO and Chairman), with no disclosed external private equity or venture capital backing, and operates a wholly owned training subsidiary (Metropolitan Training Services) and a jointly controlled Metro East Joint Venture.
Walden Security firmographics
Firmographics- Name
- Walden Security
- Legal name
- Metropolitan Security Services, Inc.
- Website
- https://waldensecurity.com
- Company type
- Private
- Founded year
- 1990
- Operating status
- Operating
- Headcount range
- 5,001–10,000 employees
- Short description
- Walden Security, founded in 1990 and headquartered in Chattanooga, TN, provides contract security officer services and technology-enabled remote monitoring to commercial and government clients across the Southeastern US and Texas via 16+ regional offices. It is one of the largest woman-owned security companies in the United States.
- Ownership category
- akta.pro rank
Walden Security industry classification
Industry- Product category
- Contract Security Services
- NAICS
- Security Guards and Patrol Services (561612), Investigation, Guard, and Armored Car Services (56161), Security Systems Services (except Locksmiths) (561621)
- SIC
- Services-Detective, Guard & Armored Car Services (7381)
- akta.pro primary industry
- Static Guarding (Access Control, Reception & Gatehouse) (BPAKAAAA)
- akta.pro secondary industries
- Mobile Patrol & Alarm Response Services (BPABAMAB), Public Sector Guarding (Government Buildings, Courthouses) (BPAKAAAG), Mobile Patrol & Alarm Response (BPAKAAAB), Manned Guarding & Patrol Services (IMAIAEAA), Access Control Staffing & Visitor Management (HSAHAKAG)
Keywords
Where Walden Security is headquartered
LocationHeadquarters
- HQ city
- Chattanooga
- HQ country
- United States
- HQ region
- North America
Offices17 records
Markets served
Walden Security business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales
Revenue model
- Contract Security Services: Walden Security provides contract security services for commercial and government clients. Revenue is generated through long-term contracts for security personnel services including armed/unarmed officers, mobile patrols, and specialized security services. Pricing is customized based on officer type, hours per week, and site requirements.
- Technology & Monitoring Services: Remote monitoring, event-based video surveillance, and access control services provided through the Central Technology Center. These technology services are bundled with personnel services or offered as standalone solutions.
- Mobile Surveillance Unit Rentals: Solar-powered mobile surveillance trailers offered as flexible monitoring solutions for parking lots, construction sites, and remote properties. These units provide 24/7 coverage without requiring on-site personnel.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Monthly | Customized security solutions based on client requirements |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels7 records
Walden Security product offering
Product offeringCore offering
Walden Security provides contract security officer services for commercial and government clients since 1990, offering armed and unarmed officers, mobile patrols, court, school, EMT, and concierge security personnel. These services are complemented by technology-enabled solutions including solar-powered Mobile Surveillance Trailers, US-based Central Technology Center monitoring, remote access control, and live video monitoring.
Product overview
Walden Security provides contract security services for commercial and government clients since 1990, offering a unified portfolio of human security services and technology-enabled surveillance solutions. The core offering consists of security personnel (armed and unarmed officers, court security officers, mobile patrol officers, school security officers, concierge officers, EMT officers, and special emergency response teams) supported by technology products including Mobile Surveillance Trailers (solar-powered deployable units with cameras and two-way audio), Event-Based Monitoring (operator-reviewed camera alerts), Remote Access Control (centralized gate/door management), and Live Video Monitoring (24/7 Central Technology Center oversight). The company operates through multiple regional office locations across the southeastern United States.
Differentiator
Problem solved
Functional benefit
Brands
- Walden Security: Primary commercial and government security services brand offering armed/unarmed officers, mobile patrols, surveillance, and remote monitoring.
- Walden Systems
Quantifiable outcome
- Officers trained and licensed before stepping on-site with ongoing On-The-Job training
- +1 more outcomes
Companies that use Walden Security
Customer profileNamed customers5 records
Segments10 records
Ideal customer profiles4 records
Walden Security technology and API
TechnologyAPI detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
Walden Security partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered minor.
- Metropolitan Training ServicesminorRelated company providing training services. Listed in the footer under 'Our Reach' alongside Metro East Joint Venture. Not a formal partnership but affiliated training provider.
- Metro East Joint VentureminorJoint venture entity listed as part of Walden Security's service reach. Located at 6025 Lee Highway, Chattanooga, TN 37421. JV Managing Member: Walter Lindsey. Provides joint security services under the Metro East brand.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
Walden Security competitors and assessment
Company assessmentDirect peers
- Covenant Security: Privately held U.S. contract security firm offering armed/unarmed officers, mobile patrol, and government security services directly comparable to Walden's service mix and customer base.
- National Security Systems (NSS): U.S.-based contract security provider offering uniformed officers and security technology solutions to commercial, industrial, and government clients comparable to Walden's mid-market positioning.
- GardaWorld: Private, sponsor-backed global security services company that competes head-to-head with Walden on contract guarding and risk solutions across U.S. enterprise and government clients.
- St. Moritz Security Services: Mid-sized U.S. contract security firm of comparable scale to Walden offering armed/unarmed officers, mobile patrol, and security consulting to commercial and government clients.
Others
- Metropolitan Security Services (parent entity): Walden Security itself operates as the primary brand under Metropolitan Security Services, Inc. Referenced here only as the legal parent; included to acknowledge the corporate structure rather than as an external comparable.
Emerging players
- LiveView Technologies: Technology-led provider of mobile solar-powered surveillance trailers and remote video monitoring services that competes directly with Walden's Mobile Surveillance Trailer and CTC remote-monitoring offering.
- Stealth Monitoring: North American provider of remote video monitoring and live surveillance services that substitutes for traditional on-site guarding, intersecting Walden's Central Technology Center value proposition.
Broad incumbents
- Securitas: Global security services leader with extensive U.S. manned guarding operations that directly compete with Walden for commercial and government contracts at the enterprise and national-account level.
- Prosegur: Global security services provider operating in the U.S. with manned guarding, electronic security, and cash-in-transit services that overlap with Walden's officer and monitoring offerings.
- Allied Universal: Largest U.S. contract security guarding firm with hundreds of thousands of officers providing the same manned guarding, mobile patrol, and security officer services as Walden across every major U.S. metro.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Walden Security social profiles
Digital presenceWalden Security financial estimates
Financial estimateRevenue estimate
Valuation estimate
Walden Security leadership team
Management profileNumber of profiles
Walden Security subsidiaries and ownership
Company hierarchySubsidiaries2 records
Walden Security funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Walden Security M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Walden Security
What does Walden Security do?
Walden Security provides contract security officer services for commercial and government clients since 1990, offering armed and unarmed officers, mobile patrols, court, school, EMT, and concierge security personnel. These services are complemented by technology-enabled solutions including solar-powered Mobile Surveillance Trailers, US-based Central Technology Center monitoring, remote access control, and live video monitoring.
Is Walden Security a public or private company?
Walden Security is a private company. It is classified as family owned and is currently operating.
When was Walden Security founded?
Walden Security was founded in 1990. It employs 5,001 to 10,000 people.
Where is Walden Security based?
Walden Security is headquartered in Chattanooga, United States, in the North America region.
How does Walden Security make money?
Three revenue lines are on record. Contract Security Services are the primary driver. The others are technology & Monitoring Services and mobile Surveillance Unit Rentals.
Who are Walden Security's main competitors?
Direct peers on record are Covenant Security, National Security Systems (NSS), GardaWorld and St. Moritz Security Services. Metropolitan Security Services (parent entity) is listed as an others. Emerging players are LiveView Technologies and Stealth Monitoring. Broad incumbents are Securitas, Prosegur and Allied Universal.
Does Walden Security have an API?
No public API is recorded for Walden Security.
What industry is Walden Security in?
Walden Security's product category is Contract Security Services. Its primary akta.pro industry code is BPAKAAAA, Static Guarding (Access Control, Reception & Gatehouse), with a secondary code of BPABAMAB, Mobile Patrol & Alarm Response Services. Its NAICS code is 561612 and its SIC code is 7381.