Streamline Healthcare Solutions

Name

Streamline Healthcare Solutions

Legal name

Streamline Healthcare Solutions LLC

Website

https://streamlinehealthcare.com

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

251–500 employees

Ownership category

akta.pro rank

Product category

Behavioral Health & Human Services EHR Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Virtual Visit & Scheduling Platforms (EHR-integrated) (HLALABAA)

akta.pro secondary industries

Revenue Cycle, Coding & Telehealth Compliance Platforms (for provider orgs) (HLALABAM), Patient Intake, Digital Registration & eForms (HLACAEAF)

Keywords

• Behavioral health EHR software
• Human services electronic health record
• Mental health practice management
• Substance use treatment software
• CCBHC clinical documentation

Headquarters

HQ city

Kalamazoo

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. EHR Software Licensing and Subscription (SaaS): Streamline Healthcare Solutions generates revenue primarily through licensing its SmartCare EHR platform to behavioral health and human services organizations. The platform is delivered as a web-based (SaaS) solution with licensing fees generally required for applicable modules selected by the customer. Annual Support and Maintenance Fees, determined on a concurrent user basis, are required to receive support services and software updates. Hosting fees, also determined on a concurrent user basis, may be charged when the customer selects Streamline to host data. The company also offers ePrescribing licensing (SmartCare Rx) on a per-prescriber basis. Implementation fees and customization fees are additional revenue sources.
2. Professional Services — Implementation and Customization: Revenue is generated from implementation services including the company's MAPIT (Implementation) methodology, as well as customization of the software to meet specific customer requirements. Additional fees may apply for specific state reporting requirements and customizations.
3. Support and Maintenance: Annual Support and Maintenance Fees, determined on a concurrent user basis, are required for customers to receive support services and software updates, including updates required to conform to Meaningful Use/regulatory requirements. Hosting fees may also apply when Streamline hosts customer data.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels8 records

Core offering

Streamline Healthcare Solutions sells SmartCare™, a cloud-based, ONC-certified Electronic Health Record (EHR) and practice management platform purpose-built for behavioral health and human services organizations. Hosted on Microsoft Azure, the platform unifies clinical documentation, revenue cycle management, ePrescribing, telehealth, patient portal, business intelligence, and AI-powered documentation/compliance on a single enterprise system spanning outpatient, inpatient, residential, IOP, and day services.

Product overview

Streamline Healthcare Solutions provides SmartCare™, an enterprise behavioral health EHR platform with a modular architecture. The core SmartCare™ platform (hosted on Microsoft Azure) integrates clinical documentation, billing, scheduling, ePrescribing, and practice management across all levels of behavioral health care. The platform includes specialized modules: Clinical Care Management (with 'golden thread' workflow), Revenue Cycle Management, ePrescribing, Telehealth, Patient Portal, SmartCare Anywhere (mobile), Inpatient/Residential, IOP & Day Services, Primary Care Integration, and Business Intelligence. AI-powered additions include SMARTscribe™ (intelligent note suggestions) and SMARTcomply™ (real-time compliance support), both powered by Eleos. SMARTdispense™ handles medication dispensing workflows for Opioid Treatment Programs. The platform serves multiple communities including behavioral health, CCBHC, substance use, foster care/adoption, IDD, and MCOs.

Differentiator

Problem solved

Functional benefit

Brands

• SmartCare™: Behavioral Health Electronic Health Record (EHR) platform for mental and behavioral health services, serving various mental health and substance abuse markets.
• SmartCare™ EHR
• SmartCare™ RCM
• SmartCare™ Anywhere
• SMARTscribe™
• SMARTcomply™
• SMARTdispense™

Products and services

• SmartCare™ EHR Enterprise behavioral health Electronic Health Record platform hosted on Microsoft Azure providing integrated EHR and practice management across clinical documentation, billing, scheduling, ePrescribing, primary care integration, and managed care functionality for inpatient, outpatient, residential, IOP, and community-based services.
• SmartCare™ Revenue Cycle Management

Quantifiable outcome

• SMARTscribe™ reduces clinical documentation time by up to 70% and minimizes after-hours charting
• +4 more outcomes

Named customers15 records

Segments8 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability6 records

Feature10 records

Partnerships

Six partnerships are on record, tiered core, strategic and minor.

• EleoscoreTechnology or Integration · 11 February 2026Eleos was selected as the official AI technology partner for CalMHSA alongside Streamline's SmartCare in February 2026. The partnership covers 27 California counties with access to over 27,000 clinicians, representing the behavioral health industry's largest single deployment of AI technology. Eleos provides the AI technology powering SMARTscribe™ and SMARTcomply™ within SmartCare. The two companies have a proven track record with 40+ joint deployments supporting 4,000+ behavioral health professionals who completed 1.6 million clinical notes and saved 180,000+ hours of administrative time.
• EleoscoreTechnology or Integration · 26 March 2025Streamline announced a partnership with Eleos in March 2025 to enhance AI-powered documentation and compliance within SmartCare. Eleos' technology was embedded as SMARTscribe™ and SMARTcomply™ capabilities within the SmartCare platform. The partnership built on existing collaboration and was formalized to deliver AI functionality as integrated capabilities within Streamline's customer framework.
• HolmuskstrategicStrategic or Co-development Partner · 22 June 2023Streamline and Holmusk announced a strategic partnership in June 2023 to bring Holmusk's behavioral health predictive analytics tool (MaST) to the US market. The initial phase deployed MaST at Mental Health Partners in Colorado to help professionals better prioritize and manage behavioral health caseloads using predictive analytics.
• HarborminorGTM or Marketing Partner · 30 October 2019Streamline collaborated with Harbor at the MHCA Annual Fall Conference in Atlanta, Georgia in October 2019 to co-present a workshop titled 'Driving Staff Performance: Developing Balanced Performance Scorecards for Improved Outcomes.' The workshop helped attendees identify key performance indicators and develop balanced scorecards to motivate staff and improve client outcomes.
• OPEN MINDSminorGTM or Marketing Partner · 2 January 2018Streamline Healthcare Solutions was announced as a Bronze Partner for the 2018 OPEN MINDS Executive Institute Series, a premier behavioral health industry executive education and networking event series. The partnership package included visibility opportunities at OPEN MINDS events.
• Microsoft AzurecoreTechnology or IntegrationSmartCare is hosted on the Microsoft Azure cloud platform, providing stable, secure cloud infrastructure for the company's EHR platform. Azure provides the underlying compute, storage, and security infrastructure that powers SmartCare's SaaS delivery model.

Scale indicators9 records

Recent moves7 records

Expansion highlights5 records

Emerging players

• Holmusk: Holmusk is a behavioral health predictive analytics company partnered with Streamline to bring its MaST caseload-management tool into SmartCare. Adjacent player in the same customer base rather than a direct EHR competitor.
• MindLinc by Holberg Financial: MindLinc is a behavioral health EHR specifically named by Streamline among competitors it displaced during its 2017 growth surge; smaller scale and primarily legacy customer base.

Broad incumbents

• Oracle Health (Cerner): Oracle Health (formerly Cerner) is a broad healthcare EHR incumbent serving hospitals and large provider systems. Streamline's Chief Clinical Officer previously led behavioral health at Oracle Health, indicating overlap in target buyers and personnel flows.
• WellSky: WellSky is a horizontal healthcare and human services technology platform offering EHR-adjacent solutions for behavioral health, post-acute, and community providers — adjacent competitor and potential ecosystem partner.
• Epic Systems: Epic is the dominant enterprise EHR for large health systems and is increasingly extending into behavioral health and integrated care settings. It competes with Streamline at the integrated health system / primary care integration layer but lacks Streamline's depth in CCBHC, SUD, and IDD workflows.

Direct peers

• Qualifacts (Credible, CareLogic, InSight): Qualifacts is a private-equity-backed behavioral health EHR suite — including Credible, CareLogic, and InSight — that competes head-to-head with SmartCare for community mental health and SUD provider contracts across the US.
• Netsmart Technologies: Netsmart is the largest dedicated behavioral health and human services EHR vendor in the US, directly competing with Streamline for CCBHC, SUD, IDD, and MCO contracts. Mentioned by name in Streamline's growth narrative as a competitor losing customers.
• Core Solutions: Core Solutions is a behavioral health EHR/practice management vendor specifically named by Streamline as a competitor from which it won customer switches in 2017. Targets many of the same provider segments as Streamline.
• Askesis Development Group: Askesis is a behavioral health EHR vendor; one of Streamline's co-founders, David Ryland, previously co-founded Askesis (sold in 2002). Listed as a direct competitor in Streamline's growth history.

Others

• Eleos Health: Eleos is the AI clinical documentation vendor that powers Streamline's SMARTscribe and SMARTcomply modules. It is a co-sell technology partner rather than direct competitor, and their joint deployments (40+ sites, 1.6M notes) underscore how integrated their roadmaps are.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xtwitter.com/StreamlineHCSol
• YouTubeyoutube.com/channel/UCn6aLr9zfswagoX6Tu9rF8g
• Facebookfacebook.com/streamlinehealthcaresolutions
• LinkedInlinkedin.com/company/streamline-healthcare-solutions-llc

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Streamline Healthcare Solutions