Hermes Germany
Hermes Germany GmbH, founded 1972 and headquartered in Hamburg, is a German parcel delivery and logistics provider serving individual consumers and business customers through a network of over 17,000 PaketShops, a self-serve digital platform, and flexible delivery options. It is a subsidiary of the Otto Group.
- Company typePrivate
- Founded1972
- HeadquartersHamburg, Germany
- Headcount5,001–10,000
- GTM typeB2B and B2C
- OfferingServices
What Hermes Germany does
Hermes Germany GmbH, founded in 1972 and headquartered in Hamburg, is a German logistics service provider specializing in parcel delivery for both individual consumers and business customers. The company operates a network of over 17,000 PaketShops across Germany that serve as physical drop-off and pickup points, complemented by a self-serve digital platform (myhermes.de) and a mobile app for label creation, tracking, and account management. Its product portfolio spans national and international parcel shipping, Päckchen and XXL parcels, luggage and tire shipping, and oversized goods, with flexible delivery options including WunschZustellung (recipient-controlled delivery windows) and PaketShop-Zustellung (delivery to pickup locations).
The underlying technology stack consists of logistics and parcel delivery infrastructure — shipment tracking systems, a digital label platform, and a point-of-presence network — rather than proprietary AI/ML systems. A 2026 pilot with ECE extends the platform into same-day ship-from-store fulfillment for shopping-center retailers via the Digital Mall integration. Hermes Germany is a privately held GmbH; Otto Group is consolidating ownership after acquiring Advent International's minority stake in November 2025.
The business model is transaction-based for individual consumers (per-parcel pricing starting at €3.70) and subscription/negotiated for high-volume business shippers (300+ parcels/year) using the myHermes Business sub-brand. Revenue streams include parcel shipping fees, PaketShop-Zustellung, and premium B2B account services, distributed across a primarily consumer end-market with a growing B2B tier. Distribution is hybrid: digital self-serve plus an unmatched physical retail presence, with partnership-based international delivery.
Hermes Germany firmographics
Firmographics- Name
- Hermes Germany
- Legal name
- Hermes Germany GmbH
- Website
- https://myhermes.de
- Company type
- Private
- Founded year
- 1972
- Operating status
- Operating
- Headcount range
- 5,001–10,000 employees
- Short description
- Hermes Germany GmbH, founded 1972 and headquartered in Hamburg, is a German parcel delivery and logistics provider serving individual consumers and business customers through a network of over 17,000 PaketShops, a self-serve digital platform, and flexible delivery options. It is a subsidiary of the Otto Group.
- Ownership category
- akta.pro rank
Hermes Germany industry classification
Industry- Product category
- Parcel Logistics and Delivery Services
- NAICS
- Couriers and Express Delivery Services (49211), Couriers and Express Delivery Services (4921), Freight Transportation Arrangement (488510)
- SIC
- Arrangement Of Transportation Of Freight & Cargo (4731), Trucking & Courier Services (No Air) (4210), Trucking (No Local) (4213)
- akta.pro primary industry
- International Express (Time-Definite Cross-Border) (TLAAABAB)
Keywords
Where Hermes Germany is headquartered
LocationHeadquarters
- HQ city
- Hamburg
- HQ country
- Germany
- HQ region
- Europe
Markets served
Hermes Germany business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Technology or R&D, Infrastructure, Marketing or Sales
Revenue model
- Parcel Shipping Services: Revenue generated from charging customers for parcel delivery services, including national and international shipping. Pricing varies by package size, weight, and service level (standard vs. express delivery options).
- Hermes PaketShop-Zustellung: Revenue from directing shipments to PaketShop locations for pickup, offering discounted rates compared to home delivery.
- Business Account Services: Premium services for high-volume shippers (300+ parcels/year) with dedicated account management and volume-based pricing.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Hermes Päckchen (Small Parcel) |
| Unit Pricing | Pay-as-you-go | Standard Parcels (National) |
| Unit Pricing | Pay-as-you-go | XXL Parcels |
| Unit Pricing | Pay-as-you-go | International Shipping |
| Subscription | Annual | myHermes Business (Volume Shippers) |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels4 records
Hermes Germany product offering
Product offeringCore offering
Hermes Germany is a parcel logistics provider that sends domestic and international packages through its own delivery network, supported by more than 17,000 PaketShop drop-off and pickup points across Germany. It serves individual consumers shipping occasional parcels, returns, and luggage, as well as business customers shipping 300+ parcels per year through its myHermes Business account tier.
Product overview
Hermes Germany operates a unified logistics platform offering parcel delivery services built around a core shipping infrastructure complemented by multiple service modules. The main product line includes Hermes Paketversand for domestic and international parcel delivery, supported by a network of over 17,000 Hermes PaketShops throughout Germany. Delivery flexibility is provided through Hermes WunschZustellung and PaketShop-Zustellung options. The product portfolio also includes specialized services such as Koffer und Gepäckversand (luggage shipping), Reifenversand (tire shipping), and Sperrgutversand (oversized goods). Digital tools include the Mobiler Paketschein for printer-free shipping, Sendungsverfolgung for real-time tracking, and the Hermes App for mobile access. Business customers are served through myHermes Business for high-volume shippers (300+ parcels/year). Additional offerings include Hermes Box packaging solutions and Reisegepäck abholen lassen (travel baggage pickup). The January 2026 same-day 'ship from store' pilot with ECE extends Hermes' logistics capabilities into omnichannel retail fulfillment.
Differentiator
Problem solved
Functional benefit
Products and services
- Hermes Paketversand (Parcel Shipping)
Quantifiable outcome
- Over 17,000 PaketShop locations enable widespread parcel access across Germany
- +1 more outcomes
Companies that use Hermes Germany
Customer profileNamed customers2 records
Segments2 records
Ideal customer profiles3 records
Hermes Germany technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Hermes Germany partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- ECE (Shopping Centers)coreECE is testing same-day product delivery from its Alstertal-Einkaufszentrum shopping center in Hamburg in partnership with Hermes Germany. The pilot project evaluates 'ship from store' processes as part of ECE's omnichannel strategy. Hermes provides logistics capabilities for the Digital Mall platform which covers over 40 ECE shopping centers with more than 400 connected stores and 2.2 million available products.
Scale indicators2 records
Recent moves6 records
Expansion highlights5 records
Hermes Germany competitors and assessment
Company assessmentMarket position
Competitive moat3 records
Key risks5 records
Key highlights6 records
Customer concentration
Hermes Germany social profiles
Digital presenceHermes Germany financial estimates
Financial estimateRevenue estimate
Valuation estimate
Hermes Germany leadership team
Management profileNumber of profiles
Hermes Germany funding detail
Funding detailFunding overview
Funding rounds2 records
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Hermes Germany M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Hermes Germany
What does Hermes Germany do?
Hermes Germany is a parcel logistics provider that sends domestic and international packages through its own delivery network, supported by more than 17,000 PaketShop drop-off and pickup points across Germany. It serves individual consumers shipping occasional parcels, returns, and luggage, as well as business customers shipping 300+ parcels per year through its myHermes Business account tier.
Is Hermes Germany a public or private company?
Hermes Germany is a private company. It is classified as corporate owned and is currently operating.
When was Hermes Germany founded?
Hermes Germany was founded in 1972. It employs 5,001 to 10,000 people.
Where is Hermes Germany based?
Hermes Germany is headquartered in Hamburg, Germany, in the Europe region.
How does Hermes Germany make money?
Three revenue lines are on record. Parcel Shipping Services are the primary driver. The others are hermes PaketShop-Zustellung and business Account Services.
Does Hermes Germany have an API?
No public API is recorded for Hermes Germany.
What industry is Hermes Germany in?
Hermes Germany's product category is Parcel Logistics and Delivery Services. Its primary akta.pro industry code is TLAAABAB, International Express (Time-Definite Cross-Border). Its NAICS code is 49211 and its SIC code is 4731.