Itihad Community Management
- Company typePrivate
- Founded2010
- HeadquartersDubai, United Arab Emirates
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Itihad Community Management does
Itihad Community Management (ICM) is a Dubai-based, privately-held professional services firm founded in 2010 by Waqar Hasan that provides Owners' Association management, facilities management, health and safety management, and reserve fund management services to Jointly Owned Properties (JOPs) across Dubai's premium high-rise communities, including Dubai Marina, JLT, and Barsha Heights. The firm operates as a B2B professional services company serving developers, Owners' Associations, and unit owners, with revenue generated through service fees levied against property owners to fund operations, maintenance, and reserve fund activities under Dubai's RERA regulatory framework. Service delivery combines face-to-face consultation and on-site management with an E-Services Portal (itihad.iskaan.com) for transactions such as certificate ordering and permit requests.
The company's core technical footprint is minimal — its offering is human expertise and regulatory knowledge rather than a technology product — and it has no disclosed AI/ML, proprietary software, or API surface. Differentiation rests on the founder-CEO's PCAM and CPM credentials, industry leadership roles (Vice Chair of Dubai Chamber of Commerce's Property Management Business Group, former President of CAI Middle East), and third-party validations including the WELL Health-Safety Rating renewed in October 2025 in partnership with the International WELL Building Institute. The firm also operates Humberts UAE as the first international franchise of the historic UK-based Humberts Group Limited, extending a brokerage brand alongside its core management practice. With 1-10 employees, no institutional funding, and a single named customer (Marina View Towers) disclosed publicly, ICM is a boutique consultancy whose growth signals are limited and whose customer base concentration is meaningful.
Itihad Community Management firmographics
Firmographics- Name
- Itihad Community Management
- Legal name
- Itihad Community Management
- Website
- https://itihad.co.ae
- Company type
- Private
- Founded year
- 2010
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Ownership category
- akta.pro rank
Itihad Community Management industry classification
Industry- Product category
- Property Management Services
- NAICS
- Residential Property Managers (531311), Real Estate Property Managers (53131)
- SIC
- Services-To Dwellings & Other Buildings (7340), Operators Of Apartment Buildings (6513)
- akta.pro primary industry
- Homeowners Association (HOA) Management (BPAJAHAB)
- akta.pro secondary industries
- Association Compliance, Governance & Board Support Services (BPAJAHAN), Association Maintenance, Vendor & Capital Project Management (BPAJAHAM)
Keywords
Where Itihad Community Management is headquartered
LocationHeadquarters
- HQ city
- Dubai
- HQ country
- United Arab Emirates
- HQ region
- Middle East
Offices1 record
Markets served
Itihad Community Management business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D
Revenue model
- Owners Association Management Services: Itihad Community Management generates revenue by providing professional management services to Jointly Owned Properties (JOPs) in Dubai. The company charges service fees to owners' associations to cover operations and maintenance of common areas. Service charges are levied on property owners to fund the cost of operations and maintenance. The company also offers e-services through their portal which may generate transaction fees.
Go-to-market motion1 record
Distribution channels2 records
Marketing channels4 records
Itihad Community Management product offering
Product offeringCore offering
Itihad Community Management provides professional Owners' Association management, facilities management, and community governance services for Jointly Owned Properties (JOPs) in Dubai. The firm manages common areas, financial administration, health and safety compliance, and reserve fund planning for high-rise residential communities. It also supports property developers with handover transitions and offers an e-services portal (itihad.iskaan.com) for certificate, permit, and access card requests.
Product overview
Itihad Community Management operates as a unified service offering for Dubai's jointly owned property sector, combining Owners' Association Management, Facilities Management, Health and Safety Management, and Reserve Fund Management under one umbrella. The core product encompasses full-service property management for high-rise communities (Marina, JLT, Barsha Heights) since 2010, supporting free-hold, leasehold, and jointly-owned property types. The E-Services Portal provides digital access to community management services. All services are designed to help owners achieve objectives including cost reduction, property value enhancement, and regulatory compliance with Dubai's RERA framework.
Differentiator
Problem solved
Functional benefit
Products and services
- Owners Association Management Comprehensive management of Owners' Associations including governance, regulatory compliance with RERA, common area maintenance, financial management, and stakeholder coordination for jointly owned properties in Dubai.
- Facilities Management Services Building maintenance and facilities management services including HVAC optimization, energy management, water quality testing, fire safety, emergency response planning, and preventive maintenance for common areas and building systems.
- Health and Safety Management Health and safety compliance services including potable water quality testing, Legionella prevention, emergency response planning, fire safety protocols, and WELL Health-Safety Rating certification management for jointly owned properties.
- Reserve Fund Management Financial management services for Owners' Associations including reserve fund planning, budgeting, Shariaa-compliant investment management, and allocation of major repair and replacement costs over asset useful life.
- E-Services Portal Online self-service portal for property owners and residents to order certificates, submit permit requests, request access card services, and manage community-related transactions with delivery via email, downloadable links, or courier.
Quantifiable outcome
- Energy savings case study demonstrated AED 10,000 net present value over 3 years for motion sensor lighting control in a 13-story tower, with estimated annual savings of AED 7,372
Companies that use Itihad Community Management
Customer profileNamed customers1 record
Segments3 records
Ideal customer profiles2 records
Itihad Community Management technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Itihad Community Management partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core and minor.
- International WELL Building Institute (IWBI)coreItihad Community Management renewed the WELL Health-Safety Rating certification in partnership with IWBI. Tekha Salim, Executive Vice President & Head of MENA Region at IWBI, personally acknowledged Itihad's renewal, noting it elevates community standards locally and regionally. This partnership aligns with UAE's We The UAE 2031 strategy for health and sustainability.
- Unigulf Development LLCminorAuthorized distributor for K-Flex Insulation products recommended by Itihad for chilled water pipe insulation projects. Located in Rashidiya, Dubai. Contact: 04 2862100.
Scale indicators2 records
Recent moves5 records
Expansion highlights4 records
Itihad Community Management competitors and assessment
Company assessmentBroad incumbents
- Emrill Services: One of the largest UAE-based facilities and property management firms, offering integrated community management for residential towers and master communities. Overlaps directly with Itihad's HOA/JOP management scope but at substantially greater scale and breadth across Dubai and other emirates.
- Imdaad: Major integrated facilities and community management provider in the UAE serving residential, commercial, and industrial properties. Competes with Itihad for Owners' Association contracts but operates at significantly larger scale with broader service lines.
- Deyaar (Community Management Division): Major Dubai real estate developer with an in-house property and community management arm serving its own and third-party developments. Competitor for JOP contracts in Dubai with the backing of a listed parent.
- Farnek Services: Swiss-founded UAE facilities management company with a strong community management division. Comparable to Itihad on HOA/JOP services but with much larger headcount, sustainability credentials, and integrated FM capability.
Direct peers
- Strata Global: UAE community management firm specializing in Owners' Association management for jointly owned properties, closely matching Itihad's core service offering in Dubai. Comparable target customer (JOPs, developers) and regulatory positioning under RERA.
- Asteco Property Management: UAE property management firm offering residential leasing, owners' association, and community management services across Dubai and Abu Dhabi. Direct overlap with Itihad on HOA/JOP management for high-rise residential communities.
- National Community Management (NCM): Dubai-based community management firm focused on Owners' Association management for jointly owned properties, with a comparable boutique-style service model and similar RERA-centric positioning to Itihad.
- Better Homes Property Management: Large UAE real estate services firm offering residential property management, leasing, and community services. Overlaps with Itihad on property management for residential buildings and Owners' Associations in Dubai.
- Allsopp & Allsopp Property Management: UAE real estate brokerage with a property management arm handling residential leasing and community oversight. Comparable to Itihad on Dubai residential property management services, though lighter on the HOA/JOP governance specialization.
- Ejadah Asset Management: UAE community and owners' association management firm serving residential towers and mixed-use developments. Direct competitor in Dubai JOP management with overlapping service portfolio including facilities management and governance support.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Itihad Community Management social profiles
Digital presenceItihad Community Management compliance and trust
Trust signalCompliance1 record
Itihad Community Management financial estimates
Financial estimateRevenue estimate
Valuation estimate
Itihad Community Management leadership team
Management profileNumber of profiles
Profiles1 record
Itihad Community Management funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Itihad Community Management M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Itihad Community Management
What does Itihad Community Management do?
Itihad Community Management provides professional Owners' Association management, facilities management, and community governance services for Jointly Owned Properties (JOPs) in Dubai. The firm manages common areas, financial administration, health and safety compliance, and reserve fund planning for high-rise residential communities. It also supports property developers with handover transitions and offers an e-services portal (itihad.iskaan.com) for certificate, permit, and access card requests.
Is Itihad Community Management a public or private company?
Itihad Community Management is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Itihad Community Management founded?
Itihad Community Management was founded in 2010. It employs 1 to 10 people.
Where is Itihad Community Management based?
Itihad Community Management is headquartered in Dubai, United Arab Emirates, in the Middle East region.
How does Itihad Community Management make money?
One revenue line is on record: owners Association Management Services.
Who are Itihad Community Management's main competitors?
Broad incumbents on record are Emrill Services, Imdaad, Deyaar (Community Management Division) and Farnek Services. Direct peers are Strata Global, Asteco Property Management, National Community Management (NCM), Better Homes Property Management, Allsopp & Allsopp Property Management and Ejadah Asset Management.
Does Itihad Community Management have an API?
No public API is recorded for Itihad Community Management.
What industry is Itihad Community Management in?
Itihad Community Management's product category is Property Management Services. Its primary akta.pro industry code is BPAJAHAB, Homeowners Association (HOA) Management, with a secondary code of BPAJAHAN, Association Compliance, Governance & Board Support Services. Its NAICS code is 531311 and its SIC code is 7340.