Member Driven Technologies
Member Driven Technologies (MDT) is a privately held credit union service organization providing integrated technology solutions, including Jack Henry Symitar core hosting, digital banking, IT, consulting, security, and fintech partnerships, to more than 100 U.S. credit unions serving over two million members.
- Company typePrivate
- Founded2003
- HeadquartersGreat Falls, United States
- Headcount101–250
- GTM typeB2B
- OfferingServices
What Member Driven Technologies does
Member Driven Technologies (MDT), doing business as IT Group LLC, is a privately held credit union service organization (CUSO) founded in 2003 and headquartered in Farmington Hills, Michigan. The company provides an integrated portfolio of technology solutions to more than 100 U.S. credit unions serving over two million members, spanning Jack Henry Symitar core processing hosting and implementation, digital banking (Banno Digital Platform and custom Banno development), IT services (cloud migrations, website hosting), consulting, custom application development, security and compliance, and a curated fintech partner ecosystem. MDT's underlying technology stack is built on the Symitar core and Banno Digital Platform, runs on Google Cloud Platform, and is supported by hardened data center operations (a new colocation facility is being stood up in Michigan during 2026).
MDT monetizes primarily through recurring subscription and managed-services contracts for core and digital platform hosting, supplemented by professional services revenue from consulting and custom development engagements and a growing ecosystem of vetted fintech solutions resold through the MDT Partner Program. Go-to-market is sales-led and channel-partner enabled, anchored by a deep co-sell relationship with Jack Henry, a CUSO ownership model, an annual E3 client conference that convenes nearly 300 credit union executives, and a community-led content engine (insights blog, white papers, MDT Compass App). In 2025, MDT added four new credit union clients and saw 15 existing clients extend or renew partnerships, and in 2026 the company launched Custom Development for Banno and the MDT Compass App alongside the new colocation data center, indicating a multi-pronged expansion across product, ecosystem, and infrastructure.
Member Driven Technologies firmographics
Firmographics- Name
- Member Driven Technologies
- Legal name
- IT Group LLC.
- Website
- https://mdtmi.com
- Company type
- Private
- Founded year
- 2003
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Member Driven Technologies (MDT) is a privately held credit union service organization providing integrated technology solutions, including Jack Henry Symitar core hosting, digital banking, IT, consulting, security, and fintech partnerships, to more than 100 U.S. credit unions serving over two million members.
- Ownership category
- akta.pro rank
Member Driven Technologies industry classification
Industry- Product category
- Credit Union Technology Services
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Enterprise Application Data Migration & Master Data Management Services (BPAEAGAJ)
- akta.pro secondary industry
- Managed Detection & Response (MDR) (BPAEADAA)
Keywords
Where Member Driven Technologies is headquartered
LocationHeadquarters
- HQ city
- Great Falls
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Member Driven Technologies business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales
Revenue model
- Core Processing Services: MDT hosts and deploys the Jack Henry Symitar core processing platform for credit unions, providing ongoing technology services and support.
- Digital Solutions: Provides digital banking solutions including Banno platform support and custom digital development services.
- Consulting Services: Offers project management and efficiency consulting services to help credit unions optimize operations.
- IT Services: Cloud migrations, website hosting, and essential IT solutions and guidance for credit unions.
- Security & Compliance Solutions: Security solutions helping credit unions navigate compliance and protect member data.
- Custom Solutions: Custom solutions development and implementation for credit unions lacking internal resources.
Go-to-market motion4 records
Distribution channels3 records
Marketing channels7 records
Member Driven Technologies product offering
Product offeringCore offering
Member Driven Technologies (MDT) is a Credit Union Service Organization (CUSO) that provides a complete portfolio of integrated credit union technology solutions. The company hosts and deploys the Jack Henry Symitar core processing platform and offers digital banking, IT infrastructure, consulting, custom development, security and compliance, and vetted fintech partner solutions to over 100 credit unions across the United States.
Product overview
MDT provides a comprehensive portfolio of integrated credit union technology solutions built around the Jack Henry Symitar core processing platform. The offering includes Core (Symitar hosting and implementation), Digital Solutions (digital banking), IT Solutions (cloud migrations, hosting), Consulting Solutions (project management, efficiency consulting), Custom Solutions (including Custom Development for Banno to extend the Banno Digital Platform and Symitar core), Security & Compliance services, and Fintech Solutions through the MDT Partner Program. MDT serves clients through its Compass platform (portal and service management) and MDT Compass App (mobile access), supporting over 100 credit unions with cloud-based solutions, expert consulting, and digital transformation strategies.
Differentiator
Problem solved
Functional benefit
Brands
- MDT Compass App: Mobile application bringing Compass tools to fingertips, offering product updates, request tracking, training resources, and real-time system status updates
- MDT E3 Conference
Products and services
- Core (Jack Henry Symitar) Managed hosting and implementation of the Jack Henry Symitar core processing platform, enabling credit unions to handle account management, transactions, and back-office operations without managing the platform in-house. For credit unions of all sizes that use the Symitar platform.
- Digital Solutions Digital banking solutions including Banno platform support and custom digital development to help credit unions attract and retain members through modern digital experiences on mobile and online channels.
- IT Solutions Managed IT services for credit unions including cloud migrations, website hosting, and essential IT infrastructure support and guidance.
- Consulting Solutions Project management and efficiency consulting services to help credit unions boost performance through targeted or full core consulting engagements.
- Custom Solutions
- Security & Compliance
- MDT Partner Program
- MDT Compass App
Quantifiable outcome
- Over 2 million members served through 100+ credit union clients
- +3 more outcomes
Companies that use Member Driven Technologies
Customer profileNamed customers10 records
Segments1 record
Ideal customer profiles1 record
Member Driven Technologies technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability3 records
Feature6 records
Member Driven Technologies partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered strategic and core.
- MDT Partner ProgramstrategicNewly launched partner program offering curated, vetted fintech solutions that integrate seamlessly with existing technology environments. Designed to give credit unions access to broader innovation without added complexity.
- Jack HenrycoreMDT hosts and deploys the Jack Henry Symitar core processing platform for credit unions. This is a foundational partnership where MDT serves as a managed services provider for Symitar, with expanded roles in Banno support and development. MDT's cloud strategy aligns with Jack Henry's cloud development, particularly using Google Cloud Platform.
- FI MarketScan AdvisorsstrategicPartnership providing contract renegotiation services resulting in notable long-term savings for credit unions. MDT brings this service to its credit union community through the partnership, offering additional value beyond core technology solutions.
Scale indicators5 records
Recent moves7 records
Expansion highlights5 records
Member Driven Technologies competitors and assessment
Company assessmentBroad incumbents
- Fiserv: Fiserv is a broad financial technology incumbent offering core processing, digital banking, payments, and risk solutions to credit unions and banks. It competes with MDT for credit union technology spend across the digital and core layers, particularly among larger credit unions.
- Open Solutions (now Fiserv): Open Solutions was a core and digital banking provider acquired by Fiserv, serving credit unions and community banks. As part of Fiserv, it represents another broad incumbent alternative to MDT's Symitar-based managed services offering.
- Jack Henry & Associates: Jack Henry provides the Symitar core platform that MDT hosts, plus a broad portfolio of banking technology serving credit unions and community banks. It is both MDT's most important partner and a broad incumbent whose own in-house services compete for the same credit union technology budget.
- Q2 Holdings (now part of Alkami): Q2 is a digital banking and lending platform serving financial institutions including credit unions. It overlaps with MDT in the digital banking layer and competes for credit union digital experience budgets.
Direct peers
- Velera (formerly PSCU): Velera is a CUSO that provides core processing, digital payments, and technology services to credit unions. It is the largest direct peer to MDT, sharing the CUSO ownership model and credit union focus, with overlapping offerings in digital, payments, and managed services.
- CU*Answers: CU*Answers is a CUSO providing core processing (CU*BASE), managed IT, and digital services to credit unions. It is a direct competitor to MDT's Symitar-hosted core and IT services, sharing both the CUSO model and the credit union vertical focus.
- CUSO Financial Services: CUSO Financial Services is a CUSO providing investment, insurance, and technology-adjacent services to credit unions. It shares the CUSO ownership and credit union go-to-market model with MDT and serves overlapping credit union clients.
- CO-OP Financial Services (Cooperative Services, Inc.): CO-OP is a CUSO serving credit unions with shared branching, payments, lending, and technology services. It overlaps with MDT as a credit-union-owned services cooperative, particularly in digital, lending support, and fintech integration services.
Emerging players
- Alkami Technology: Alkami provides a digital banking platform widely adopted by credit unions and community banks. It overlaps with MDT's Digital Solutions layer and represents a potential competitor as MDT's Banno Custom Development offering expands.
Others
- CUNA Mutual Group (TruStage): TruStage (CUNA Mutual) provides insurance, lending, and technology-adjacent services to credit unions. While not a direct core/digital competitor, it is an adjacent CUSO-affiliated ecosystem participant that competes for credit union mind share and budget.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Member Driven Technologies social profiles
Digital presenceMember Driven Technologies financial estimates
Financial estimateRevenue estimate
Valuation estimate
Member Driven Technologies leadership team
Management profileNumber of profiles
Profiles9 records
Member Driven Technologies funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Member Driven Technologies M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Member Driven Technologies
What does Member Driven Technologies do?
Member Driven Technologies (MDT) is a Credit Union Service Organization (CUSO) that provides a complete portfolio of integrated credit union technology solutions. The company hosts and deploys the Jack Henry Symitar core processing platform and offers digital banking, IT infrastructure, consulting, custom development, security and compliance, and vetted fintech partner solutions to over 100 credit unions across the United States.
Is Member Driven Technologies a public or private company?
Member Driven Technologies is a private company. It is classified as unknown and is currently operating.
When was Member Driven Technologies founded?
Member Driven Technologies was founded in 2003. It employs 101 to 250 people.
Where is Member Driven Technologies based?
Member Driven Technologies is headquartered in Great Falls, United States, in the North America region.
How does Member Driven Technologies make money?
Six revenue lines are on record. Core Processing Services are the primary driver. The others are digital Solutions, consulting Services, IT Services, security & Compliance Solutions and custom Solutions.
Who are Member Driven Technologies's main competitors?
Broad incumbents on record are Fiserv, Open Solutions (now Fiserv), Jack Henry & Associates and Q2 Holdings (now part of Alkami). Direct peers are Velera (formerly PSCU), CU*Answers, CUSO Financial Services and CO-OP Financial Services (Cooperative Services, Inc.). Alkami Technology is listed as an emerging player. CUNA Mutual Group (TruStage) is listed as an others.
Does Member Driven Technologies have an API?
No public API is recorded for Member Driven Technologies.
What industry is Member Driven Technologies in?
Member Driven Technologies's product category is Credit Union Technology Services. Its primary akta.pro industry code is BPAEAGAJ, Enterprise Application Data Migration & Master Data Management Services, with a secondary code of BPAEADAA, Managed Detection & Response (MDR). Its NAICS code is 518 and its SIC code is 7370.