Clarity Group

What Clarity Group does

Clarity Group, Inc. is a privately held US healthcare technology company, founded in 2001 and headquartered in Downers Grove, Illinois, that builds software and services for healthcare risk management and patient safety. Its core offering is the Healthcare SafetyZone® Reporting System, built on the Flex-Fit™ platform architecture, which provides provider-specific incident and adverse event reporting templates configurable for academic medical centers, health systems, FQHCs, critical access hospitals, ambulatory facilities, behavioral health centers, hospice, and home health providers. The company also operates Clarity PSO, a federally designated Patient Safety Organization offering benchmarking, nationwide metric comparisons, detailed event reviews, and evidence-based best-practice resources under PSQIA-protected privilege.

The company monetizes primarily through recurring subscription licensing of the SafetyZone platform and PSO membership, supplemented by Risk-Quality-Safety (RQS) Consulting Services and Claims Management software modules that sit inside the same ecosystem. Go-to-market is a domestic, US-only, demo-based enterprise sales motion targeting risk, quality, and safety leaders at hospitals and health systems, supported by a content-driven marketing engine that includes the RQS Insider™ newsletter, Patient Safety Learning Library, webinars, and case studies. The product portfolio is mature but narrow, and the company appears to operate with 11-50 employees, no disclosed external funding, and no public revenue or ARR figures.

Name

Clarity Group

Legal name

Clarity Group, Inc.

Website

https://claritygrp.com

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

11–50 employees

Short description

Clarity Group is a privately held US healthcare technology company that sells the Healthcare SafetyZone incident reporting platform and operates Clarity PSO, serving hospitals, health systems, FQHCs, ambulatory, behavioral health, hospice, and home health providers with subscription software, PSO benchmarking, and risk-quality-safety consulting.

Ownership category

akta.pro rank

Product category

Healthcare Risk Management Software

NAICS

Software Publishers (51321), Software Publishers (5132), Computer Systems Design and Related Services (54151)

SIC

Services-Health Services (8000), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Medication Safety, Pharmacovigilance & Adverse Event Reporting IT (HLACAKAK)

akta.pro secondary industry

Safety/Pharmacovigilance (PV) & Clinical Safety Systems (HLACAOAH)

Keywords

• Healthcare risk management
• Patient safety software
• Incident reporting systems
• Healthcare benchmarking services
• Patient safety organization

Headquarters

HQ city

Chicago

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Healthcare SafetyZone Software Licensing: The company generates revenue through licensing its SafetyZone healthcare risk management and patient safety reporting software platform to healthcare providers of various types and sizes.
2. PSO Services: Patient Safety Organization services providing benchmarking, analytics, and learning resources for participating healthcare organizations.
3. Risk-Quality-Safety Consulting: Consulting services for healthcare organizations seeking to identify and implement risk management strategies, education, and process improvement initiatives.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels6 records

Core offering

Clarity Group develops and licenses healthcare risk management software, including the SafetyZone® Reporting System built on its Flex-Fit™ platform, alongside operating a federally-listed Patient Safety Organization (Clarity PSO) and providing risk, quality, and safety consulting services to healthcare providers across the U.S.

Product overview

Clarity Group offers a unified healthcare risk management and patient safety platform built around the Healthcare SafetyZone® Reporting System and its underlying Flex-Fit™ platform architecture. The core product enables healthcare providers across all care settings—from large academic medical centers to critical access hospitals, FQHCs, and ambulatory facilities—to capture, classify, and analyze patient safety event data. The portfolio includes complementary modules: Clarity PSO provides Patient Safety Organization services with nationwide benchmarking and analytics; Risk-Quality-Safety Consulting offers advisory services for proactive risk and quality improvement; and Claims Management Software handles claims processing within the same ecosystem. Educational resources including the RQS Insider™ newsletter and Patient Safety Learning Library support ongoing professional development and evidence-based practice.

Differentiator

Problem solved

Functional benefit

Brands

• Healthcare SafetyZone®: Risk management and patient safety reporting software platform built on the Flex-Fit™ platform.
• SafetyZone®
• Clarity PSO
• Flex-Fit™
• RQS Insider™

Products and services

• Healthcare SafetyZone® Reporting System (SafetyZone® Flex-Fit™ Platform) A configurable incident reporting and risk management software platform built on the proprietary Flex-Fit™ framework, enabling healthcare providers to capture safety events, conduct root cause analyses, and tailor workflows to specific care settings (acute care, hospice, ambulatory, pharmacy). Built around AHRQ Common Formats to standardize safety event data.
• Clarity PSO (Patient Safety Organization) A federally-listed Patient Safety Organization that provides federal privilege and confidentiality protections for safety event data submitted by healthcare provider members, enabling protected quality improvement work and aggregated National Benchmarking across member organizations.
• Risk-Quality-Safety (RQS) Consulting Services Consulting engagements delivered by Clarity Group subject-matter experts covering Clinical Risk Management, Patient Safety and Quality Improvement, Healthcare Risk Financing, and Workers' Compensation, designed to complement the SafetyZone software and PSO membership for healthcare providers.
• Claims Management Software Software supporting healthcare providers in managing claims workflows as part of Clarity Group's integrated risk management product portfolio.
• National Benchmarking A benchmarking service that allows healthcare providers to compare their safety event data against aggregated peer data, drawing on safety event submissions to Clarity PSO to enable cross-organization performance comparison.

Named customers3 records

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators1 record

Recent moves5 records

Expansion highlights5 records

Direct peers

• RLDatix: A leading healthcare governance, risk, and compliance (GRC) platform that includes patient safety event reporting, incident management, and claims — the most direct enterprise competitor to Clarity's SafetyZone and PSO offerings.
• Riskonnect: Healthcare-focused risk management information system (RMIS) offering incident reporting, claims, and patient safety modules; competes with Clarity for healthcare risk and safety budgets across hospitals and health systems.
• symplr: Healthcare governance, risk, and compliance platform with credentialing, compliance, and safety/incident modules that overlap with Clarity's risk-quality-safety value proposition for hospitals and health systems.
• Verge Health (now part of RLDatix): Healthcare safety event reporting and risk management platform (now part of RLDatix) — directly competes with SafetyZone in patient safety reporting, PSO services, and event analytics for provider organizations.
• Origami Risk: Risk management platform with a dedicated healthcare practice offering incident tracking, claims, and patient safety capabilities that compete with Clarity's core SafetyZone and claims management modules.

Broad incumbents

• Wolters Kluwer Health: Large healthcare information vendor whose clinical surveillance and quality/safety solutions (e.g., Sentri7, POC Advisor) overlap with Clarity's patient safety and risk-quality-safety domain for large health systems.
• Premier Inc. Healthcare performance improvement alliance offering safety, quality, and benchmarking solutions — competes with Clarity's benchmarking and PSO services among hospitals and health systems.
• Health Catalyst: Healthcare data and analytics platform that increasingly serves quality, safety, and outcomes improvement use cases overlapping with Clarity's analytics, benchmarking, and safety event data synthesis.
• RLDatix (Midas+ / Verge legacy): Beyond direct patient safety competition, RLDatix's broader credentialing, compliance, and workforce safety suite represents the integrated-platform threat against Clarity's single-niche footprint.

Others

• The Joint Commission: While not a software peer, The Joint Commission sets patient safety standards and accredits PSOs, shaping the regulatory and purchasing environment in which Clarity's SafetyZone and PSO offerings compete.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/claritygrp
• LinkedInlinkedin.com/company/claritygrp

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Clarity Group