Kaalo
Kaalo is an Austin-based design and technology company that builds enterprise-grade Augmented Reality, AI, and immersive solutions for Fortune 500 clients, with Dell Technologies as its flagship customer for the award-winning Dell AR Assistant covering 180+ products.
- Company typePrivate
- Founded1993
- HeadquartersAustin, United States
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What Kaalo does
Kaalo is a privately held design and technology company founded in 1993 in Mumbai, India by Amrita and Rajib Adhikary and now headquartered in Austin, Texas. The company builds enterprise-grade Augmented Reality, AI, and immersive digital solutions, organized around a proprietary product platform that includes KAR (a multi-use AR platform), KAARMA (AR user manuals), CHARM (3D messaging), OPUS (interactive 3D books), KARBOT (AR chatbot), KOAR (web-based AR), KONFIG (AR configurator), KEYE (proprietary AR glasses with KEYE OS), and EMPWR (an accessibility AR app for the visually impaired). Its flagship commercial deployment is the Dell AR Assistant, a turnkey iOS and Android app covering 180+ Dell laptops, desktops, and servers across 8 languages, which won a TSIA award and is hosted and serviced end-to-end by Kaalo. In March 2025 the company launched Kaalo.ai, a dedicated AI brand built around a proprietary GenAI Digital Clone Engine, and in 2024 it introduced RHEA, an enterprise wearable AR solution with spatial computing and voice/gesture control.
The company operates offices in Austin, Nashville, and Chennai, employs 51-100 people, and holds SOC 2 Type II certification. Its go-to-market is enterprise field sales to Fortune 500 companies, complemented by direct-to-consumer mobile app distribution (iOS App Store, Google Play) and WebXR self-serve channels. Kaalo generates revenue through a mix of subscription licensing of enterprise AR solutions, professional services (design, development, hosting, support), one-time mobile app licensing, and proprietary hardware sales. Pricing is custom and quote-based, with no public price list. The company is founder-owned with no disclosed external funding rounds and is investing in a 5-acre, 30,000 sq.ft. Design Yard creative campus in Austin, groundbreaking of which took place in November 2024.
Recent strategic activity includes the Kaalo.ai launch (March 2025), RHEA unveiling at Dell Technologies World 2024, the Chennai office opening (May 2024), and the Design Yard groundbreaking (November 2024). The Dell relationship is the dominant commercial anchor, with the company publicly citing Dell as the first in its industry to deploy comprehensive AR support at scale; other named enterprise or institutional logos are limited, which represents both the depth of the core partnership and a concentration risk for the business.
Kaalo firmographics
Firmographics- Name
- Kaalo
- Legal name
- Kaalo LLC
- Website
- https://kaalo.com
- Company type
- Private
- Founded year
- 1993
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Kaalo is an Austin-based design and technology company that builds enterprise-grade Augmented Reality, AI, and immersive solutions for Fortune 500 clients, with Dell Technologies as its flagship customer for the award-winning Dell AR Assistant covering 180+ products.
- Ownership category
- akta.pro rank
Kaalo industry classification
Industry- Product category
- Augmented Reality Software
- NAICS
- Computer Systems Design Services (541512), Industrial Design Services (541420), Computer and Peripheral Equipment Manufacturing (33411), Software Publishers (5132)
- SIC
- Services-Computer Integrated Systems Design (7373), Optical Instruments & Lenses (3827)
- akta.pro primary industry
- AR Smart Glasses (CRACAIAE)
- akta.pro secondary industries
- VR/XR Hardware & Accessories (Headsets, Controllers, Trackers, Haptics) (MPAFAGAG), AR/MR Headsets for Gaming (CRACAOAF)
Keywords
Where Kaalo is headquartered
LocationHeadquarters
- HQ city
- Austin
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
Kaalo business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure, Supply Chain
Revenue model
- Enterprise AR Solutions & Licensing: Licenses enterprise-grade AR solutions to Fortune 500 companies including turnkey design, development, and deployment services
- Product Sales (Mobile Apps): Direct-to-consumer mobile applications available on iOS App Store and Google Play Store for AR experiences
- Professional Services: Turnkey services including design, development, hosting, and ongoing support for AR solutions
- Hardware Sales: Sales of proprietary KEYE AR glasses and related wearable hardware
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise Custom Solutions |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
Kaalo product offering
Product offeringCore offering
Kaalo designs, develops, and licenses enterprise-grade Augmented Reality (AR) software platforms, AI-powered content tools, and proprietary AR wearables. Its portfolio includes KAR, KAARMA, CHARM, OPUS, KARBOT, KOAR, KEYE AR glasses, the EMPWR accessibility app, the RHEA wearable AR solution, and the Kaalo.ai GenAI engine, sold primarily to Fortune 500 enterprises with turnkey design, development, hosting, and support services.
Product overview
Kaalo is a design and technology company offering a comprehensive portfolio of enterprise-grade Augmented Reality solutions. The core product platform consists of KAR (Kaalo Augmented Reality) - a multi-purpose AR platform supporting repair, training, shopping, remodeling, marketing, demos, and real estate applications. This platform is complemented by specialized solutions including KAARMA for AR user manuals, CHARM for 3D messaging, OPUS for interactive 3D books, KARBOT for AR chatbots, KOAR for web-based AR, Kaalo Configurator for business sales, and EMPWR for accessibility applications. The flagship enterprise solution is the Dell AR Assistant, developed in partnership with Dell Technologies. Kaalo also offers proprietary hardware including KEYE AR glasses and has recently launched Kaalo.ai for AI-powered content creation. The company provides both turnkey solutions and licensed enterprise-grade technology to Fortune 500 clients.
Differentiator
Problem solved
Functional benefit
Brands
- KEYE: Kaalo's proprietary AR glasses that work exclusively for Kaalo apps, featuring KEYE OS operating software
- KAR
- KAARMA
- CHARM
- OPUS
- KARBOT
- KOAR
- EMPWR
- RHEA
- Kaalo.ai
Products and services
- KAR (Kaalo Augmented Reality)
Companies that use Kaalo
Customer profileNamed customers2 records
Segments4 records
Ideal customer profiles3 records
Kaalo technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
AI capability10 records
Feature11 records
Kaalo partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and minor.
- Dell TechnologiescoreFlagship partnership for Dell AR Assistant - the first in their industry to develop comprehensive AR solutions for Dell customers. Kaalo designed, developed, hosts, and services the iOS and Android apps. More than 180 Dell laptops, desktops & servers available for DIY part replacement and training. Award-winning solution by TSIA.
- Texas School for the Blind and Visually ImpairedcoreEMPWR app designed and developed under the guidance of the school to assist visually impaired individuals with navigation, object identification, and accessibility features.
- Cushing TerrellminorArchitecture firm involved in Kaalo's 5-acre Design Yard building project in Austin, TX
- MWM DesignGroupminorDesign group involved in Kaalo's 5-acre Design Yard building project in Austin, TX
- SwinertonminorGeneral contractor for Kaalo's 5-acre Design Yard building project in Austin, TX
- CharcoalblueminorConsulting partner involved in Kaalo's 5-acre Design Yard building project in Austin, TX
- City of AustinminorCity partner involved in Kaalo's 5-acre Design Yard building project in Austin, TX
Scale indicators5 records
Recent moves8 records
Expansion highlights6 records
Kaalo competitors and assessment
Company assessmentBroad incumbents
- Microsoft (HoloLens / Dynamics 365 Guides): Microsoft's HoloLens hardware and Dynamics 365 Guides / Remote Assist target enterprise training, service, and collaboration use cases that overlap directly with Kaalo's RHEA wearable AR and KAARMA manuals offerings.
- Apple (Vision Pro / ARKit): Apple's Vision Pro headset and ARKit platform are the dominant consumer/prosumer AR ecosystem that competes with Kaalo's KEYE glasses and underpins many of the AR experiences Kaalo builds for iOS devices.
- PTC: PTC, via its Vuforia enterprise AR platform, offers AR-based operator instructions, training, and service workflows for industrial customers — directly comparable to Kaalo's KAARMA and Dell AR Assistant use cases, but at much larger scale and broader portfolio.
- TeamViewer (formerly Upskill): TeamViewer's frontline AR solutions (acquired from Upskill) target enterprise field service, training, and remote assistance — comparable to Kaalo's enterprise AR workflow products and KARBOT Services chatbot.
Direct peers
- Scope AR: Scope AR provides enterprise AR tools for remote assistance, AR instructions, and 3D self-service workflows aimed at manufacturers and field service teams — overlapping closely with Kaalo's KAARMA, KARBOT, and Dell AR Assistant offerings.
- RealWear: RealWear builds ruggedized enterprise AR headsets and a connected software ecosystem for industrial workers — directly comparable to Kaalo's KEYE AR glasses and RHEA wearable AR solution targeting enterprise field operations.
- 8th Wall (Niantic): 8th Wall is a WebAR development platform enabling browser-based AR experiences without app downloads — closely parallel to Kaalo's KOAR web-based AR offering that emphasizes zero-download 3D product visualization.
- Zappar: Zappar provides WebAR tools, AR packaging, and 3D product visualization for retail and enterprise marketing — comparable to Kaalo's KOAR and CHARM (3D messaging) products aimed at advertising and consumer engagement.
Emerging players
- Magic Leap: Magic Leap develops enterprise-focused AR headsets and a spatial computing platform — comparable to Kaalo's KEYE AR glasses and RHEA enterprise wearable offering, with a similar enterprise pivot.
- Atheer (Airviz / part of HP): Atheer built an enterprise AR service-and-support platform used by manufacturers for remote assistance and self-service — directly comparable to Kaalo's KARBOT and Dell AR Assistant in workflow and target buyer.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Kaalo social profiles
Digital presenceKaalo compliance and trust
Trust signalCompliance1 record
Kaalo financial estimates
Financial estimateRevenue estimate
Valuation estimate
Kaalo leadership team
Management profileNumber of profiles
Profiles2 records
Kaalo funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Kaalo M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Kaalo
What does Kaalo do?
Kaalo designs, develops, and licenses enterprise-grade Augmented Reality (AR) software platforms, AI-powered content tools, and proprietary AR wearables. Its portfolio includes KAR, KAARMA, CHARM, OPUS, KARBOT, KOAR, KEYE AR glasses, the EMPWR accessibility app, the RHEA wearable AR solution, and the Kaalo.ai GenAI engine, sold primarily to Fortune 500 enterprises with turnkey design, development, hosting, and support services.
Is Kaalo a public or private company?
Kaalo is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Kaalo founded?
Kaalo was founded in 1993. It employs 51 to 100 people.
Where is Kaalo based?
Kaalo is headquartered in Austin, United States, in the North America region.
How does Kaalo make money?
Four revenue lines are on record. Enterprise AR Solutions & Licensing is the primary driver. The others are product Sales (Mobile Apps), professional Services and hardware Sales.
Who are Kaalo's main competitors?
Broad incumbents on record are Microsoft (HoloLens / Dynamics 365 Guides), Apple (Vision Pro / ARKit), PTC and TeamViewer (formerly Upskill). Direct peers are Scope AR, RealWear, 8th Wall (Niantic) and Zappar. Emerging players are Magic Leap and Atheer (Airviz / part of HP).
Does Kaalo have an API?
No public API is recorded for Kaalo.
What industry is Kaalo in?
Kaalo's product category is Augmented Reality Software. Its primary akta.pro industry code is CRACAIAE, AR Smart Glasses, with a secondary code of MPAFAGAG, VR/XR Hardware & Accessories (Headsets, Controllers, Trackers, Haptics). Its NAICS code is 541512 and its SIC code is 7373.