Quench
Quench USA, Inc. (Culligan Quench) provides point-of-use water coolers, ice machines, sparkling water, and coffee solutions to US and Canadian workplaces via a Water-as-a-Service subscription model, serving over 120,000 companies including 75% of the Fortune 500.
- Company typePrivate
- Founded1936
- HeadquartersKing Of Prussia, United States
- Headcount501–1,000
- GTM typeB2B
- OfferingServices
What Quench does
Quench USA, Inc., commercially operating as Culligan Quench, is a B2B subsidiary of Culligan International that provides commercial point-of-use drinking water, ice, sparkling water, and coffee solutions to workplaces across the United States and Canada. The company serves more than 120,000 customer companies, including over 75% of the Fortune 500, with named enterprise logos spanning insurance (Allstate), financial services (American Express), industrial and technology (GE, Comcast, Johnson & Johnson), retail (Best Buy), automotive (Ford), healthcare, manufacturing, government, hospitality, education, and food service.
The core product platform consists of bottleless water coolers (Q Series Q3-Q14, Wall 205-Zero and 210-Zero), the Twist flavored and sparkling dispensers with touchscreen controls and LED-UV point-of-dispense sanitization, commercial ice machines (900-998 series), sparkling water dispensers (Vero, HydroTap, Bevi, 500 series), commercial coffee brewers (Flavia, Keurig, Nespresso), and specialty filtration systems (deionizing, reverse osmosis, under-sink, emergency). Underlying technology centers on multi-stage filtration certified to reduce PFAS, lead, arsenic, chlorine, TDS, and VOCs, augmented by UV sanitization, BioCote silver-ion antimicrobial surfaces, mineral addback (quenchWATER+), and cellular remote monitoring on premium units. Products carry ETL, NSF/ANSI 42, NSF/ANSI 53, and IAPMO certifications.
Quench monetizes through a Water-as-a-Service subscription model in which customers pay a fixed monthly rental fee covering equipment, installation, maintenance, and filter changes, typically on month-to-month terms, with a National Accounts team supporting large multi-site enterprises and a dealer channel for mid-market customers. Recurring consumables (replacement filters such as Model P02800, Vero and Tapered Glass Bottles at $62 per case) layer on top of rental revenue. The company has executed an aggressive roll-up strategy, completing more than 18 dealer and adjacent acquisitions since 2014 including Eastern Pure Water, Waterfresh, Vero Water, AquaLine Pure Water Services, and Neighbors Coffee, combined operations with Waterlogic USA and Canada in November 2022, and acquired Stonybrook Water in February 2025.
Quench firmographics
Firmographics- Name
- Quench
- Legal name
- Quench USA, Inc.
- Website
- https://quench.culligan.com
- Company type
- Private
- Founded year
- 1936
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- Quench USA, Inc. (Culligan Quench) provides point-of-use water coolers, ice machines, sparkling water, and coffee solutions to US and Canadian workplaces via a Water-as-a-Service subscription model, serving over 120,000 companies including 75% of the Fortune 500.
- Ownership category
- akta.pro rank
Quench industry classification
Industry- Product category
- Commercial Water Filtration Services
- SIC
- Wholesale-Hardware & Plumbing & Heating Equipment & Supplies (5070), Refrigeration & Service Industry Machinery (3580), Services-Miscellaneous Repair Services (7600)
- akta.pro primary industry
- Pitcher & Dispenser Water Filters (CRAJAJAB)
- akta.pro secondary industry
- Replacement Filter Cartridges & Consumables (CRAJAJAH)
Keywords
Where Quench is headquartered
LocationHeadquarters
- HQ city
- King Of Prussia
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Quench business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Equipment Rental (Water-as-a-Service): Monthly rental fees for bottleless water coolers, ice machines, sparkling water dispensers, and coffee brewers. Fixed monthly fee covers everything including installation, maintenance, filter changes, and service support. No surprises or extra charges. Month-to-month rental contracts available with some multi-year options.
- Accessory and Consumable Sales: Sales of replacement filters, glass bottles (Vero Glass Bottles at $62 per case, Tapered Glass Bottles at $62 per case), and other accessories. Recurring consumables revenue from filter replacements and bottle replacements.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Monthly rental with full service coverage |
| Unit Pricing | Pay-as-you-go | Glass bottle accessory purchases |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels6 records
Quench product offering
Product offeringCore offering
Culligan Quench rents and services point-of-use (bottleless) water coolers, ice machines, sparkling water dispensers, and commercial coffee brewers to businesses across North America under a water-as-a-service model. A fixed monthly fee covers equipment, installation, maintenance, filter changes, and ongoing service support. The company also sells replacement filters, glass bottles, and consumable accessories.
Product overview
Culligan Quench (Quench USA, Inc.) provides a comprehensive portfolio of commercial drinking water solutions for workplaces, operating as a B2B subsidiary under Culligan International. The core offering is a water-as-a-service model centered on renting point-of-use (bottleless) water coolers, enhanced water dispensers, ice machines, sparkling water dispensers, and coffee brewers. The product lineup includes the Q Series bottleless water coolers (Q3, Q4, Q5, Q8, Q12, Q14), Wall-mounted dispensers (Wall 205-Zero, 210-Zero), Twist flavored and sparkling water dispensers, commercial ice machines (900-998 series), sparkling water dispensers (Vero, HydroTap, Bevi, 500 series), coffee brewers (Flavia, Keurig, Nespresso), and specialty filtration systems (deionizing, reverse osmosis, under-sink). The company also offers accessories like Vero Glass Bottles and Tapered Glass Bottles, plus consumables including replacement filters. All products are supported through a service model covering installation, maintenance, and filter changes included in monthly fees. The portfolio was expanded through acquisitions of Waterlogic (2022), Waterfresh, Eastern Pure Water, AquaLine, and Neighbors Coffee.
Differentiator
Problem solved
Functional benefit
Brands
- quenchWATER+: Mineral-infused filtered water offered through Culligan Quench water coolers
- Vero Water
- Waterlogic (rebranded)
Products and services
- Bottleless Water Coolers (Q Series: Q3, Q4, Q5, Q8, Q9, Q10, Q12, Q14) Point-of-use water coolers that connect directly to a building's existing water line, filtering tap water on site for commercial workplaces.
- Wall-Mounted Water Dispensers (Wall 205-Zero, Wall 210-Zero) Wall-mounted bottleless water dispensers offering filtered still water on demand; the 205-Zero operates without electricity while the 210-Zero provides cold water with ice bank cooling technology.
- Twist Flavored Water Dispenser Enhanced water dispenser providing cold, ambient, or hot water with eight zero-calorie fruit-inspired flavors and boost options including Stevia, Caffeine, Electrolytes, and Immunity. Features touchscreen interface and LED-UV technology.
- Twist Flavored and Sparkling Water Dispenser Enhanced water dispenser offering cold, ambient, hot, or chilled sparkling water with optional flavor selections. Includes 15.6-inch touchscreen, multi-stage filtration, UV-C LED protection, and remote cellular monitoring.
- Commercial Ice Machines and Ice Dispensers Commercial ice machines producing nugget, sonic, chewblet, crescent, and tulip ice in undercounter, freestanding, and bin configurations with capacities from 7 lbs to over 575 lbs per day.
- Vero Water Dispensers (Vero +4, Vero Inspire 2.5, Vero Tower 70, Vero Tower 72) Premium sparkling and still water dispensers delivering up to 180 liters per hour, including countertop, freestanding, and tower models with touchless dispensing options.
- HydroTap Systems (Arc Plus, Celsius Plus, Classic Plus, Elite Plus) Zip Water HydroTap systems providing instant boiling, chilled still, and chilled sparkling filtered water for kitchens, office break rooms, and hospitality environments.
- Commercial Coffee Machines Commercial coffee brewers including Flavia single-cup, thermal coffee, Keurig commercial single-serve, and Nespresso pod brewers in various capacities from standard to high volume.
- Specialty Filtration Systems (Deionizing, Emergency, Under-Sink RO) Specialized water filtration systems including deionizing units for laboratories and dental offices, emergency water systems, under-sink reverse osmosis, and blended R/O water filtration systems.
- Vero Glass Bottles Reusable luxury glass bottles holding up to 950 mL (32 oz.) of still or sparkling water, made from double-annealed, break-resistant glass. Sold in 12-bottle cases.
- Tapered Glass Bottles Reusable glass bottles holding up to 1000 mL (25.4 oz.) of still or sparkling water, made from double-annealed, break-resistant glass. Available in 12-bottle cases.
- Replacement Filters (Model P02800) 1 Micron Lead Reduction Block filter for bottleless water coolers, rated to NSF/ANSI Standard 42 for Chlorine, Taste, and Odor reduction and NSF/ANSI 53 for lead reduction. 1,500 gallon capacity.
Quantifiable outcome
- Saves up to 80% compared to bottled water
- +2 more outcomes
Companies that use Quench
Customer profileNamed customers10 records
Segments10 records
Ideal customer profiles5 records
Quench technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability2 records
Feature5 records
Quench partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- WaterlogiccoreWaterlogic USA and Canada combined operations with Culligan Quench in November 2022, creating a leading provider of sustainable bottle-free drinking water solutions. Waterlogic products including WL7/still (Q9) and WL7/sparkling (Q10) water coolers were integrated into Culligan Quench's product line. Waterlogic technicians joined the Culligan Quench service team and existing Waterlogic machines continue to be serviced.
Scale indicators5 records
Recent moves8 records
Expansion highlights6 records
Quench competitors and assessment
Company assessmentDirect peers
- Primo Water Corporation: Competes with Quench in office and commercial water dispensing, spanning bottled water delivery, exchange services, and point-of-use dispensers. Targets similar B2B customers with overlapping hydration solutions.
- Elkay Manufacturing: Major U.S. manufacturer of water coolers, drinking fountains, and bottle-filling stations used in commercial settings. Competes with Quench's Q-Series bottleless coolers in offices, schools, and public facilities.
- Haws: Manufactures drinking fountains, bottle-filling stations, and emergency eyewash/water safety equipment. Adjacent overlap with Quench's commercial hydration and specialty filtration product lines.
- Bevi: Direct competitor in smart, touchscreen, flavor-infusion bottleless water dispensers for offices. Overlaps directly with Quench's Twist dispenser line on product category, target customer (workplaces), and water-as-a-service business model.
- Waterlogic (now part of Culligan Quench): Bottleless water cooler and dispenser brand integrated into Culligan Quench in November 2022. Historical direct peer in office filtration; WL7/Q9/Q10 products now sit inside Quench's lineup.
- Oasis International: Manufacturer of point-of-use water coolers and bottleless dispensers sold to offices, healthcare, and education. Directly comparable in product format and commercial customer segments.
- Zip Water (HydroTap): Sells instant boiling, chilled, and sparkling filtered water systems (HydroTap) to offices, kitchens, and hospitality - a product line Quench itself distributes. Competes head-to-head in premium office hydration.
Emerging players
- Bluewater Group: Premium residential and light-commercial water purification brand. An emerging player in advanced filtration with potential overlap in superior-purity workplace hydration offerings.
Broad incumbents
- Pentair: Diversified water treatment company with commercial filtration, point-of-entry, and point-of-use systems. A broader incumbent that overlaps with Quench's filtration technology and water-as-a-service offerings.
- Culligan International: Parent company of Quench and a global incumbent in water treatment (residential, commercial, industrial). Operates an overlapping but much broader portfolio; relevant for benchmarking brand and distribution scale.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Quench social profiles
Digital presenceQuench compliance and trust
Trust signalCompliance6 records
Quench financial estimates
Financial estimateRevenue estimate
Valuation estimate
Quench leadership team
Management profileNumber of profiles
Profiles12 records
Quench subsidiaries and ownership
Company hierarchySubsidiaries5 records
Quench funding detail
Funding detailFunding overview
Funding rounds5 records
Investors8 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Quench M&A and investment
M&A and investmentM&A18 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Quench
What does Quench do?
Culligan Quench rents and services point-of-use (bottleless) water coolers, ice machines, sparkling water dispensers, and commercial coffee brewers to businesses across North America under a water-as-a-service model. A fixed monthly fee covers equipment, installation, maintenance, filter changes, and ongoing service support. The company also sells replacement filters, glass bottles, and consumable accessories.
Is Quench a public or private company?
Quench is a private company. It is classified as corporate owned and is currently operating.
When was Quench founded?
Quench was founded in 1936. It employs 501 to 1,000 people.
Where is Quench based?
Quench is headquartered in King Of Prussia, United States, in the North America region.
How does Quench make money?
Two revenue lines are on record. Equipment Rental (Water-as-a-Service) is the primary driver. The others are accessory and Consumable Sales.
Who are Quench's main competitors?
Direct peers on record are Primo Water Corporation, Elkay Manufacturing, Haws, Bevi, Waterlogic (now part of Culligan Quench), Oasis International and Zip Water (HydroTap). Bluewater Group is listed as an emerging player. Broad incumbents are Pentair and Culligan International.
Does Quench have an API?
No public API is recorded for Quench.
What industry is Quench in?
Quench's product category is Commercial Water Filtration Services. Its primary akta.pro industry code is CRAJAJAB, Pitcher & Dispenser Water Filters, with a secondary code of CRAJAJAH, Replacement Filter Cartridges & Consumables. Its SIC code is 5070.