Quench

What Quench does

Quench USA, Inc., commercially operating as Culligan Quench, is a B2B subsidiary of Culligan International that provides commercial point-of-use drinking water, ice, sparkling water, and coffee solutions to workplaces across the United States and Canada. The company serves more than 120,000 customer companies, including over 75% of the Fortune 500, with named enterprise logos spanning insurance (Allstate), financial services (American Express), industrial and technology (GE, Comcast, Johnson & Johnson), retail (Best Buy), automotive (Ford), healthcare, manufacturing, government, hospitality, education, and food service.

The core product platform consists of bottleless water coolers (Q Series Q3-Q14, Wall 205-Zero and 210-Zero), the Twist flavored and sparkling dispensers with touchscreen controls and LED-UV point-of-dispense sanitization, commercial ice machines (900-998 series), sparkling water dispensers (Vero, HydroTap, Bevi, 500 series), commercial coffee brewers (Flavia, Keurig, Nespresso), and specialty filtration systems (deionizing, reverse osmosis, under-sink, emergency). Underlying technology centers on multi-stage filtration certified to reduce PFAS, lead, arsenic, chlorine, TDS, and VOCs, augmented by UV sanitization, BioCote silver-ion antimicrobial surfaces, mineral addback (quenchWATER+), and cellular remote monitoring on premium units. Products carry ETL, NSF/ANSI 42, NSF/ANSI 53, and IAPMO certifications.

Quench monetizes through a Water-as-a-Service subscription model in which customers pay a fixed monthly rental fee covering equipment, installation, maintenance, and filter changes, typically on month-to-month terms, with a National Accounts team supporting large multi-site enterprises and a dealer channel for mid-market customers. Recurring consumables (replacement filters such as Model P02800, Vero and Tapered Glass Bottles at $62 per case) layer on top of rental revenue. The company has executed an aggressive roll-up strategy, completing more than 18 dealer and adjacent acquisitions since 2014 including Eastern Pure Water, Waterfresh, Vero Water, AquaLine Pure Water Services, and Neighbors Coffee, combined operations with Waterlogic USA and Canada in November 2022, and acquired Stonybrook Water in February 2025.

Name

Quench

Legal name

Quench USA, Inc.

Website

https://quench.culligan.com

Company type

Private

Founded year

1936

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Quench USA, Inc. (Culligan Quench) provides point-of-use water coolers, ice machines, sparkling water, and coffee solutions to US and Canadian workplaces via a Water-as-a-Service subscription model, serving over 120,000 companies including 75% of the Fortune 500.

Ownership category

akta.pro rank

Product category

Commercial Water Filtration Services

SIC

Wholesale-Hardware & Plumbing & Heating Equipment & Supplies (5070), Refrigeration & Service Industry Machinery (3580), Services-Miscellaneous Repair Services (7600)

akta.pro primary industry

Pitcher & Dispenser Water Filters (CRAJAJAB)

akta.pro secondary industry

Replacement Filter Cartridges & Consumables (CRAJAJAH)

Keywords

• Commercial water filtration
• Bottleless water coolers
• Workplace hydration solutions
• Water-as-a-service
• Point-of-use filtration

Headquarters

HQ city

King Of Prussia

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Equipment Rental (Water-as-a-Service): Monthly rental fees for bottleless water coolers, ice machines, sparkling water dispensers, and coffee brewers. Fixed monthly fee covers everything including installation, maintenance, filter changes, and service support. No surprises or extra charges. Month-to-month rental contracts available with some multi-year options.
2. Accessory and Consumable Sales: Sales of replacement filters, glass bottles (Vero Glass Bottles at $62 per case, Tapered Glass Bottles at $62 per case), and other accessories. Recurring consumables revenue from filter replacements and bottle replacements.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Culligan Quench rents and services point-of-use (bottleless) water coolers, ice machines, sparkling water dispensers, and commercial coffee brewers to businesses across North America under a water-as-a-service model. A fixed monthly fee covers equipment, installation, maintenance, filter changes, and ongoing service support. The company also sells replacement filters, glass bottles, and consumable accessories.

Product overview

Culligan Quench (Quench USA, Inc.) provides a comprehensive portfolio of commercial drinking water solutions for workplaces, operating as a B2B subsidiary under Culligan International. The core offering is a water-as-a-service model centered on renting point-of-use (bottleless) water coolers, enhanced water dispensers, ice machines, sparkling water dispensers, and coffee brewers. The product lineup includes the Q Series bottleless water coolers (Q3, Q4, Q5, Q8, Q12, Q14), Wall-mounted dispensers (Wall 205-Zero, 210-Zero), Twist flavored and sparkling water dispensers, commercial ice machines (900-998 series), sparkling water dispensers (Vero, HydroTap, Bevi, 500 series), coffee brewers (Flavia, Keurig, Nespresso), and specialty filtration systems (deionizing, reverse osmosis, under-sink). The company also offers accessories like Vero Glass Bottles and Tapered Glass Bottles, plus consumables including replacement filters. All products are supported through a service model covering installation, maintenance, and filter changes included in monthly fees. The portfolio was expanded through acquisitions of Waterlogic (2022), Waterfresh, Eastern Pure Water, AquaLine, and Neighbors Coffee.

Differentiator

Problem solved

Functional benefit

Brands

• quenchWATER+: Mineral-infused filtered water offered through Culligan Quench water coolers
• Vero Water
• Waterlogic (rebranded)

Products and services

• Bottleless Water Coolers (Q Series: Q3, Q4, Q5, Q8, Q9, Q10, Q12, Q14) Point-of-use water coolers that connect directly to a building's existing water line, filtering tap water on site for commercial workplaces.
• Wall-Mounted Water Dispensers (Wall 205-Zero, Wall 210-Zero) Wall-mounted bottleless water dispensers offering filtered still water on demand; the 205-Zero operates without electricity while the 210-Zero provides cold water with ice bank cooling technology.
• Twist Flavored Water Dispenser Enhanced water dispenser providing cold, ambient, or hot water with eight zero-calorie fruit-inspired flavors and boost options including Stevia, Caffeine, Electrolytes, and Immunity. Features touchscreen interface and LED-UV technology.
• Twist Flavored and Sparkling Water Dispenser Enhanced water dispenser offering cold, ambient, hot, or chilled sparkling water with optional flavor selections. Includes 15.6-inch touchscreen, multi-stage filtration, UV-C LED protection, and remote cellular monitoring.
• Commercial Ice Machines and Ice Dispensers Commercial ice machines producing nugget, sonic, chewblet, crescent, and tulip ice in undercounter, freestanding, and bin configurations with capacities from 7 lbs to over 575 lbs per day.
• Vero Water Dispensers (Vero +4, Vero Inspire 2.5, Vero Tower 70, Vero Tower 72) Premium sparkling and still water dispensers delivering up to 180 liters per hour, including countertop, freestanding, and tower models with touchless dispensing options.
• HydroTap Systems (Arc Plus, Celsius Plus, Classic Plus, Elite Plus) Zip Water HydroTap systems providing instant boiling, chilled still, and chilled sparkling filtered water for kitchens, office break rooms, and hospitality environments.
• Commercial Coffee Machines Commercial coffee brewers including Flavia single-cup, thermal coffee, Keurig commercial single-serve, and Nespresso pod brewers in various capacities from standard to high volume.
• Specialty Filtration Systems (Deionizing, Emergency, Under-Sink RO) Specialized water filtration systems including deionizing units for laboratories and dental offices, emergency water systems, under-sink reverse osmosis, and blended R/O water filtration systems.
• Vero Glass Bottles Reusable luxury glass bottles holding up to 950 mL (32 oz.) of still or sparkling water, made from double-annealed, break-resistant glass. Sold in 12-bottle cases.
• Tapered Glass Bottles Reusable glass bottles holding up to 1000 mL (25.4 oz.) of still or sparkling water, made from double-annealed, break-resistant glass. Available in 12-bottle cases.
• Replacement Filters (Model P02800) 1 Micron Lead Reduction Block filter for bottleless water coolers, rated to NSF/ANSI Standard 42 for Chlorine, Taste, and Odor reduction and NSF/ANSI 53 for lead reduction. 1,500 gallon capacity.

Quantifiable outcome

• Saves up to 80% compared to bottled water
• +2 more outcomes

Named customers10 records

Segments10 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature5 records

Partnerships

One partnership is on record.

• WaterlogiccoreTechnology or IntegrationWaterlogic USA and Canada combined operations with Culligan Quench in November 2022, creating a leading provider of sustainable bottle-free drinking water solutions. Waterlogic products including WL7/still (Q9) and WL7/sparkling (Q10) water coolers were integrated into Culligan Quench's product line. Waterlogic technicians joined the Culligan Quench service team and existing Waterlogic machines continue to be serviced.

Scale indicators5 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• Primo Water Corporation: Competes with Quench in office and commercial water dispensing, spanning bottled water delivery, exchange services, and point-of-use dispensers. Targets similar B2B customers with overlapping hydration solutions.
• Elkay Manufacturing: Major U.S. manufacturer of water coolers, drinking fountains, and bottle-filling stations used in commercial settings. Competes with Quench's Q-Series bottleless coolers in offices, schools, and public facilities.
• Haws: Manufactures drinking fountains, bottle-filling stations, and emergency eyewash/water safety equipment. Adjacent overlap with Quench's commercial hydration and specialty filtration product lines.
• Bevi: Direct competitor in smart, touchscreen, flavor-infusion bottleless water dispensers for offices. Overlaps directly with Quench's Twist dispenser line on product category, target customer (workplaces), and water-as-a-service business model.
• Waterlogic (now part of Culligan Quench): Bottleless water cooler and dispenser brand integrated into Culligan Quench in November 2022. Historical direct peer in office filtration; WL7/Q9/Q10 products now sit inside Quench's lineup.
• Oasis International: Manufacturer of point-of-use water coolers and bottleless dispensers sold to offices, healthcare, and education. Directly comparable in product format and commercial customer segments.
• Zip Water (HydroTap): Sells instant boiling, chilled, and sparkling filtered water systems (HydroTap) to offices, kitchens, and hospitality - a product line Quench itself distributes. Competes head-to-head in premium office hydration.

Emerging players

• Bluewater Group: Premium residential and light-commercial water purification brand. An emerging player in advanced filtration with potential overlap in superior-purity workplace hydration offerings.

Broad incumbents

• Pentair: Diversified water treatment company with commercial filtration, point-of-entry, and point-of-use systems. A broader incumbent that overlaps with Quench's filtration technology and water-as-a-service offerings.
• Culligan International: Parent company of Quench and a global incumbent in water treatment (residential, commercial, industrial). Operates an overlapping but much broader portfolio; relevant for benchmarking brand and distribution scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/QuenchWater
• YouTubeyoutube.com/@culliganquench
• Facebookfacebook.com/quenchwater
• LinkedInlinkedin.com/company/quench-usa-inc
• Instagraminstagram.com/culliganquench
• Pinterestpinterest.com/culliganquench

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Subsidiaries5 records

Funding overview

Funding rounds5 records

Investors8 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A18 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Quench