Portsmouth Regional Hospital

What Portsmouth Regional Hospital does

Portsmouth Regional Hospital is a 240-bed acute care hospital located in Portsmouth, New Hampshire, serving residents and visitors of the Seacoast Region across New Hampshire, Maine, and Massachusetts. Founded in 1884 as Cottage Hospital and renamed following its 1985-1987 acquisition by Hospital Corporation of America, the facility is now operated as part of HCA Healthcare's Capital Division, which runs four hospitals, three freestanding emergency rooms, and more than 70 sites of care in New Hampshire. The hospital employs more than 1,000 full-time and part-time staff and holds practice privileges for more than 300 primary care and specialty physicians. Service delivery is anchored by the only Level II Trauma Center verified by the American College of Surgeons on the Seacoast, a comprehensive stroke center, and the only cardiac surgery program in the region with a hybrid operating room, alongside specialty lines in oncology, orthopedics, neurosurgery, mental health, women's care, bariatrics, and wound care. The hospital extends its footprint through two freestanding 24/7 emergency rooms in Seabrook and Dover, plus outpatient laboratory, occupational health, surgical oncology, and rehabilitation and wellness centers.

The hospital's technology stack centers on the MyHealthONE patient portal and mobile app (iOS/Android) for health record access, appointment scheduling, bill payment, and pre-registration, integrated with an Electronic Medication Administration Record (eMAR) using bar-coding for medication safety. Diagnostic imaging uses advanced MRI and CT equipment with interventional radiology and a full-service endoscopy center. Revenue is generated through acute care services, outpatient procedures, surgical care, diagnostic imaging, and specialty medical services, billed to Medicare, Medicaid, commercial insurance, and self-pay patients, supplemented by a community wellness fitness program ($60 for 10 sessions), charity care (100% discount at 0-200% of Federal Poverty Level), and an uninsured discount program. The hospital generates an annual economic impact of more than $82 million on the Seacoast Region, with an annual payroll exceeding $77 million, $20 million or more in uncompensated care, and $10 million or more in state and local taxes.

Distribution is primarily direct-to-patient through on-site care at the main campus and satellite locations, augmented by digital channels (MyHealthONE portal, online scheduling for mammograms and cancer screening, Consult-A-Nurse referral hotline at (844) 706-8773), community outreach (annual Seacoast Wellness Fair, free community wellness lecture series, blood drives), and employer-facing occupational health services. Marketing leverages the hospital website, social media (Facebook, Instagram, LinkedIn), a Healthy Living blog and newsletter, and paid digital advertising across Google, Meta, and LinkedIn. The hospital has earned multiple quality designations including Healthgrades America's 50 Best Hospitals for Cardiac Surgery, CMS Top 10% national ranking, Joint Commission Gold Seal of Approval, and ISMP Cheers Award for medication safety.

Name

Portsmouth Regional Hospital

Legal name

Portsmouth Regional Hospital

Website

https://portsmouthhospital.com

Company type

Private

Founded year

1884

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Portsmouth Regional Hospital is a 240-bed acute care hospital in Portsmouth, NH, part of HCA Healthcare's Capital Division, serving the Seacoast Region across New Hampshire, Maine, and Massachusetts. It operates the region's only Level II Trauma Center, comprehensive stroke center, and cardiac surgery program with hybrid OR.

Ownership category

akta.pro rank

Product category

Acute Care Hospital Services

NAICS

General Medical and Surgical Hospitals (6221), Diagnostic Imaging Centers (621512), Freestanding Ambulatory Surgical and Emergency Centers (621493), Ambulatory Health Care Services (621)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062), Services-Hospitals (8060)

akta.pro primary industry

Trauma Centers & Level I–IV Trauma Hospitals (HLAFAAAK)

Keywords

• Acute care hospital
• Emergency medical services
• Cardiac surgery care
• Oncology treatment program
• Orthopedic medical services

Headquarters

HQ city

Portsmouth

HQ country

United States

HQ region

North America

Offices9 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Supply Chain, Marketing or Sales, Others

Revenue model

1. Acute Care Hospital Services: The hospital generates revenue through providing 24/7 emergency care, inpatient services across 240 beds, outpatient procedures, surgical services, diagnostic imaging, laboratory services, and specialty medical services including oncology, cardiology, orthopedics, neurology, and mental health care. Revenue is received from Medicare, Medicaid, commercial insurance, and self-pay patients.
2. Financial Assistance Programs: The hospital provides charity care for patients at 0-200% of Federal Poverty Level (100% discount), expanded financial assistance for patients at 201-400% FPL, and uninsured discounts similar to managed care rates. This helps offset uncompensated care costs.
3. Community Wellness Programs: Fee-based fitness and exercise classes including Balance It Out (Tai Chi), Dance Aerobics, Fit to the Core, Healthy Steps, No Bones About It, and Sit and Get Fit. Priced at $60 for 10 open class sessions.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Portsmouth Regional Hospital is a 240-bed acute care hospital providing 24/7 emergency care, a Level II Trauma Center, a comprehensive stroke center, and cardiac surgery services to residents and visitors of New Hampshire, Maine, and Massachusetts. It delivers specialty programs across oncology, orthopedics, neurosurgery, mental health, women's care, bariatric surgery, and rehabilitation, supported by diagnostic imaging, laboratory, and occupational health services at multiple care sites.

Product overview

Portsmouth Regional Hospital operates as a 240-bed acute care hospital affiliated with HCA Healthcare, offering a comprehensive portfolio of medical services organized around its core hospital facility and related care locations. The primary offering is the hospital itself, which provides 24/7 emergency care, Level II Trauma Center, comprehensive stroke center, and heart and vascular program, alongside specialized services in oncology, orthopedics, neurosurgery, mental health, and women's care. The MyHealthONE Patient Portal and its companion mobile app serve as the digital gateway for patients to access health records, schedule appointments, pay bills, and pre-register for services. The hospital extends its reach through multiple freestanding emergency rooms (Seabrook and Dover), diagnostic and laboratory locations, a Center for Rehabilitation and Wellness, and a partial hospitalization program for mental health. Additional patient-facing offerings include health risk assessment tools, the Consult-A-Nurse hotline, and community wellness classes and events.

Differentiator

Problem solved

Functional benefit

Products and services

• Portsmouth Regional Hospital (240-bed acute care) 240-bed acute care hospital providing 24/7 emergency care, Level II Trauma Center, comprehensive stroke center, heart and vascular program, oncology, orthopedics, neurosurgery, mental health, and women's care for residents and visitors of New Hampshire, Maine, and Massachusetts.
• MyHealthONE Patient Portal Secure online patient portal providing access to health records, lab results, physician notes, imaging reports, post-visit summaries, bill payment, appointment scheduling, and health record sharing with physicians or caregivers.
• MyHealthONE Mobile App Mobile application for iOS and Android devices enabling secure access to health records, bill payment, appointment scheduling, pre-registration, health record sharing, and class/event registration on mobile devices.
• Level II Trauma Center Verified Level II Trauma Center by the American College of Surgeons, providing emergency surgical and critical care services for the Seacoast region.
• Comprehensive Stroke Center Certified comprehensive stroke center providing advanced neurological care and stroke treatment services, including the only neurosurgery program on the Seacoast.
• Heart and Vascular Program Cardiac services program with multiple cardiac catheterization labs, a hybrid operating room, and the only cardiac surgery program on the Seacoast.
• Cancer Care Program Oncology program featuring a multidisciplinary team with certified nurse navigators, evidence-based treatments including minimally invasive oncology and radiology tumor-targeting procedures, accredited by the American College of Surgeons.
• Bariatric Surgery Program Weight loss surgery program accredited by the Bariatric Surgery Center Network Accreditation Program of the American College of Surgeons and designated a Blue Distinction Center for Bariatric Surgery.
• Center for Rehabilitation and Wellness Outpatient rehabilitation center providing diverse rehabilitation programs, fitness classes, cardiac rehabilitation, physical therapy, and specialized exercise programs.
• Diagnostic Imaging Services Diagnostic imaging options including advanced MRI and CT technology, a full-service endoscopy center, interventional radiology, and an ACR-accredited mammography unit.
• Mental Health and Wellness Services Inpatient mental health services including medically supervised detoxification and 24/7 psychiatric assessment and referral, plus a Partial Hospitalization Program for intensive daily therapeutic care.
• Women's Services Comprehensive women's healthcare including prenatal care, labor and delivery, and access to lactation consultants.
• Orthopedic Care Comprehensive orthopedic services including total joint replacement, anterior hip surgeries, spine care, and specialized care for hand, wrist, ankle, and foot conditions.
• Seabrook Freestanding Emergency Room Freestanding 24/7 emergency room at 603 Lafayette Rd, Seabrook, NH, providing emergency care to outlying Seacoast communities.
• Dover Freestanding Emergency Room Freestanding 24/7 emergency room at 10 Central Ave, Dover, NH, providing emergency care to outlying Seacoast communities.
• Imaging and Laboratory Locations Diagnostic center locations including the Hampton Medical Building laboratory at 55 High St, Suite 104, Hampton, and the Griffin Road laboratory at 155 Griffin Road, Portsmouth, for imaging and laboratory services.
• Occupational Health Services Occupational medicine services at 25 New Hampshire Ave, Suite 105, Portsmouth, providing work-related injury treatment, drug screening, employee wellness, and return-to-work programs for local employers.
• Consult-A-Nurse Hotline Free nurse referral and health information hotline at (844) 706-8773 providing symptom understanding, treatment options, procedure information, and physician referrals.
• Classes and Events (Community Wellness) Fee-based health education classes, support groups, screening clinics, fitness classes (Tai Chi, dance aerobics, core, healthy steps, balance), cardiac rehabilitation, nutrition counseling, diabetes education, and smoking cessation programs, with class packs at $60 for 10 sessions.
• Neurosurgery Program The only neurosurgery program and multispecialty neuroscience assessment clinic on the Seacoast, providing surgical and consultative neurological care.

Quantifiable outcome

• Top 10 percent of hospitals nationwide for acute myocardial infarction (AMI) and heart failure care, pneumonia treatment, surgical care and infection prevention per CMS
• +3 more outcomes

Named customers1 record

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability1 record

Feature5 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Foundation for Seacoast HealthcoreStrategic or Co-development Partner · 1 January 1985The Foundation for Seacoast Health (FFSH) was created when HCA Healthcare purchased the original Portsmouth Hospital in 1985. FFSH is the charitable foundation established from the sale, serving as a community benefit organization connected to the hospital's history and ongoing community investment mission.
• Families First Health & Support CenterminorStrategic or Co-development PartnerCommunity partnership providing health-related services to local communities through nonprofit collaboration, with Portsmouth Regional Hospital providing financial contributions and in-kind services.
• SeaCare Health ServicesminorStrategic or Co-development PartnerCommunity partnership for health services delivery, with the hospital providing prescription assistance programs and support.
• United Way AgenciesminorStrategic or Co-development PartnerOngoing partnership with United Way agencies in the region through financial contributions and employee volunteer programs.
• HCA HealthcarecoreStrategic or Co-development PartnerPortsmouth Regional Hospital is a private, tax-paying hospital affiliated with HCA Healthcare, headquartered in Nashville, Tennessee. As part of HCA's Capital Division, the hospital operates 4 hospitals, 3 freestanding emergency rooms, and more than 70 sites of care in New Hampshire. The affiliation provides access to clinical best practices, technology investments, specialist recruitment, and substantial capital for facility improvements.
• Local Schools and CollegesminorStrategic or Co-development PartnerHospital partners with local high schools and colleges to offer students healthcare education and hands-on experience across various healthcare modalities and skill sets. Also involved in the Extended Learning Opportunities Program for young people exploring healthcare careers.
• YCC Family Crisis CenterminorStrategic or Co-development PartnerPartnership with YCC Family Crisis Center of Ogden, Utah (referenced through COO Michelle Ruru's previous leadership involvement). The YCC provides safety, shelter, advocacy, and resources for individuals and families impacted by domestic and sexual violence.

Scale indicators10 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• Elliot Hospital: Manchester, NH-based acute care hospital (SolutionHealth) offering a comparable full-service community hospital model — broad inpatient, emergency, cardiac, oncology, and surgical services — and competing with HCA Capital Division hospitals for patient share.
• Exeter Hospital: Core Physicians-affiliated community acute care hospital in Exeter, NH, overlapping Portsmouth's Seacoast service area for emergency, inpatient, and outpatient services.
• Frisbie Memorial Hospital: HCA Healthcare Capital Division sister hospital in Rochester, NH, sharing the same Seacoast Market CFO and CMO. Directly comparable as a fellow HCA-owned community acute care hospital in the same New Hampshire market.
• Parkland Medical Center: Derry, NH-based HCA Capital Division hospital offering comparable acute care, emergency, and specialty services to a New Hampshire community market — directly comparable as an HCA-owned regional peer.
• Wentworth-Douglass Hospital: Dover, NH-based acute care hospital (part of Mass General Brigham) that competes directly with Portsmouth Regional Hospital in the Seacoast market across emergency, cardiac, and inpatient services.

Broad incumbents

• Maine Medical Center: Largest tertiary academic medical center in Maine and the natural referral destination for higher-acuity cases from Portsmouth's western Seacoast catchment — comparable as a regional tertiary anchor.
• Massachusetts General Hospital: Boston-based Harvard-affiliated academic medical center that competes with Portsmouth Regional for complex tertiary cases (cardiac surgery, neurosurgery, oncology) from northern MA and the broader Seacoast catchment.

Regional players

• Concord Hospital: Central New Hampshire acute care hospital offering a similar community-tertiary blend (Level II trauma-equivalent services, cardiac, oncology) that competes with Portsmouth for patients in southern NH border markets.
• Catholic Medical Center: Manchester, NH acute care hospital (HCA-affiliated through a recent joint venture) that competes with Portsmouth for cardiac, surgical, and emergency cases across southern New Hampshire.

Others

• HCA Healthcare: Parent company and ultimate benchmark for Portsmouth's operating model, capital structure, and strategic direction — relevant as the controlling shareholder and as the operator of the broader Capital Division network Portsmouth sits within.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/PortsmouthReg
• Facebookfacebook.com/32897697213
• LinkedInlinkedin.com/company/portsmouth-regional-hospital-new-hampshire
• Instagraminstagram.com/portsmouthregionalhospital

Compliance17 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Portsmouth Regional Hospital