Radix IoT
Radix IoT builds Mango, an enterprise IoT and SCADA platform that unifies data from 40+ industrial protocols across data centers, telecom, energy, and smart buildings. It sells subscription software with flat pricing to critical infrastructure operators globally.
- Company typePrivate
- Founded2020
- HeadquartersDallas, United States
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What Radix IoT does
Radix IoT, LLC is a Dallas-based private software company that builds Mango, an enterprise IoT and SCADA platform designed to unify operational data from distributed infrastructure across 40+ industrial protocols (BACnet, Modbus, SNMP, MQTT, OPC UA, DNP3, and others). The platform sits above existing equipment, supporting on-premise, edge, cloud, and hybrid deployments without requiring rip-and-replace, and is used to monitor, control, and automate power, cooling, telecom, energy, and building systems for critical infrastructure operators. Its secondary product, errProof, is an execution governance tool that enforces step-by-step workflows and captures audit trails for frontline operations.
The company was formed in October 2020 through the combination of BitBox USA and Mango IoT (following BitBox's acquisition of Infinite Automation, founded by current CTO Joel Haggar). Radix IoT sells primarily through direct enterprise field sales and event-driven demand generation, with a flat subscription pricing model that carries zero per-point licensing fees, an unusual structure in the SCADA/DCIM market where most competitors charge per data point or per sensor. Customer segments include data centers, telecommunications, energy and renewables, and smart commercial properties; the company reports more than 20.9 million data points, 24,106 monitored sites, and a presence on six continents, with named deployments including the Orlando VA Medical Center, Oral Roberts University/CityPlex Towers, an Edge AI data center provider expanding from 3 to 20 sites, and a global microgrid provider operating over 100 sites across the UAE, Europe, and Australia.
Operationally, Radix IoT is led by founder and CEO Fred Dirla with a small technical and commercial team (stated headcount in the 1–20 range, with site language citing "20+ engineers and specialists"). The company is privately held, backed by institutional investors, and governed under Alabama law. It monetizes through subscription contracts (Standard, Priority, Enterprise support tiers, plus multi-year enterprise agreements), offers a free 300-data-point trial for evaluation, and reports near-100% customer renewals. Public financials, ARR, and ownership percentages are not disclosed.
Radix IoT firmographics
Firmographics- Name
- Radix IoT
- Legal name
- Radix IoT, LLC
- Website
- https://radixiot.com
- Company type
- Private
- Founded year
- 2020
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Radix IoT builds Mango, an enterprise IoT and SCADA platform that unifies data from 40+ industrial protocols across data centers, telecom, energy, and smart buildings. It sells subscription software with flat pricing to critical infrastructure operators globally.
- Ownership category
- akta.pro rank
Radix IoT industry classification
Industry- Product category
- Industrial IoT and SCADA Software
- NAICS
- Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)
- akta.pro primary industry
- SCADA/HMI Platforms (IMAGABAB)
- akta.pro secondary industry
- Real-Time / Streaming Data Warehousing (HDAEABAF)
Keywords
Where Radix IoT is headquartered
LocationHeadquarters
- HQ city
- Dallas
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
Radix IoT business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Others
Revenue model
- Mango Platform Subscription: Flat subscription pricing model with zero per-point fees. Adding sensors costs the same regardless of quantity. Supports enterprise multi-site deployments with tiered support options (Standard, Priority, Enterprise).
- errProof Execution Governance Subscription: Subscription-based execution governance software that enforces step-by-step workflows, collects structured data, and creates complete audit trails.
- Free Tier with 300 Data Points: Try Mango free with up to 300 data points for evaluation and self-service exploration of the platform.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Others | Free Trial - Mango with up to 300 data points |
| Subscription | Annual | Standard Subscription - Enterprise IoT platform with zero per-point fees |
| Subscription | Annual | Standard Support - Email and forum-based support |
| Subscription | Annual | Priority Support - Extended hours with faster response |
| Subscription | Multi-year contract | Enterprise Support - Dedicated contacts and escalation |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
Radix IoT product offering
Product offeringCore offering
Radix IoT builds and sells Mango, an enterprise industrial IoT and SCADA platform that natively connects to 40+ protocols to unify operational data from any device or manufacturer into a single real-time view for monitoring, control, and automation across distributed infrastructure. The company also offers errProof, an execution governance software product that enforces step-by-step digital job plans and creates complete audit trails to prevent operational errors across frontline operations.
Product overview
Radix IoT operates a platform-plus-products architecture centered on two core offerings: Mango, an enterprise IoT and SCADA platform for monitoring, controlling, and automating any device or system across 40+ protocols, and errProof, an execution governance product that enforces procedural compliance and captures audit trails for frontline operations. The platform serves critical infrastructure industries including data centers, telecommunications, energy and renewables, healthcare, and smart commercial properties across six continents. Mango delivers unified real-time visibility from edge to cloud with no per-point licensing, while errProof provides digital job plans and workflow enforcement. Together, the products address the full spectrum of operational technology needs from device-level data acquisition through execution governance.
Differentiator
Problem solved
Functional benefit
Brands
- Mango: Industrial IoT and SCADA platform that connects to any device, any manufacturer, any protocol. Provides real-time monitoring, control, and automation through a single platform.
- errProof
Products and services
- Mango Enterprise industrial IoT and SCADA platform that natively connects to over 40 protocols (BACnet, Modbus, SNMP, MQTT, OPC UA, DNP3, OPC DA, gRPC, and more) to unify operational data from any device, manufacturer, or system into a single real-time view. Enables monitoring, control, alarming, analytics, and automation across distributed infrastructure in data centers, telecom, energy and renewables, and smart commercial properties.
- errProof Execution governance software that enforces step-by-step workflows through digital job plans, collects structured data, and creates complete audit trails for every task across every site to prevent operational errors in frontline operations.
Quantifiable outcome
- 43% faster fault resolution in data center deployments
- +6 more outcomes
Companies that use Radix IoT
Customer profileNamed customers6 records
Segments4 records
Ideal customer profiles5 records
Radix IoT technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability4 records
Feature7 records
Radix IoT partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Renewable Energy Integration GroupcoreJoint launch of SCADA monitoring platform for renewable energy sector. Partnership combining Mango platform capabilities with Renewable Energy Integration Group's domain expertise in solar and renewable energy systems.
Scale indicators16 records
Recent moves6 records
Expansion highlights8 records
Radix IoT competitors and assessment
Company assessmentDirect peers
- Inductive Automation (Ignition): Direct SCADA/HMI platform competitor with strong installed base in industrial automation. Ignition by Inductive Automation is the most analogous product to Mango — vendor-agnostic, unlimited licensing model, and protocol-agnostic — competing head-to-head for the same industrial customer base.
- OSIsoft / AVEVA PI: PI System is a leading operational data historian and infrastructure platform for utilities, data centers, and industrial customers. Direct overlap with Mango's real-time data aggregation and protocol-agnostic data layer, with similar enterprise buyer profiles.
- Canary Labs: Process historian and trending platform for industrial customers. Targets similar buyer personas (data center engineers, plant operators) with comparable use cases around time-series operational data — competes for the same data infrastructure budget as Mango.
Broad incumbents
- AVEVA (Schneider Electric): Broad industrial software incumbent with PI System historian and AVEVA Connect cloud platform. Competes in the same operational-data aggregation and SCADA-adjacent space as Mango but with much broader portfolio, global SI channels, and enterprise-grade certifications.
- PTC (ThingWorx): Industrial IoT platform with ThingWorx serving similar data-center, manufacturing, and smart-building use cases. PTC has a larger enterprise sales motion and broader portfolio including CAD/PLM but overlaps with Mango on IoT data unification and dashboards.
- Honeywell Forge: Industrial giant's IoT platform targeting data centers, buildings, and process industries. Competes with Mango in critical infrastructure monitoring but with deep hardware bundling, enterprise relationships, and global support infrastructure.
- Siemens MindSphere: Siemens' industrial IoT platform targeting manufacturing, energy, and infrastructure customers. Direct overlap with Mango on industrial data aggregation, multi-protocol connectivity, and asset monitoring — but bundled with Siemens' broader automation portfolio.
- GE Digital (Proficy / Predix): Industrial software portfolio including Proficy HMI/SCADA and Predix IoT platform. Targets the same critical infrastructure buyers (power, manufacturing, data centers) with a broad portfolio that competes with Mango's protocol-agnostic SCADA positioning.
Emerging players
- AWS IoT SiteWise: Cloud-native IoT platform from AWS targeting industrial data collection and asset monitoring. Competes with Mango on protocol connectivity, real-time data aggregation, and dashboards but with cloud-only deployment and AWS ecosystem lock-in as trade-offs.
- C3.ai: Enterprise AI platform with significant overlap in industrial AI/ML applications — predictive maintenance, anomaly detection, and operational optimization. C3.ai competes in the AI-readiness layer that Mango's data foundation enables for similar enterprise buyers.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Radix IoT social profiles
Digital presenceRadix IoT financial estimates
Financial estimateRevenue estimate
Valuation estimate
Radix IoT leadership team
Management profileNumber of profiles
Profiles9 records
Radix IoT funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Radix IoT M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Radix IoT
What does Radix IoT do?
Radix IoT builds and sells Mango, an enterprise industrial IoT and SCADA platform that natively connects to 40+ protocols to unify operational data from any device or manufacturer into a single real-time view for monitoring, control, and automation across distributed infrastructure. The company also offers errProof, an execution governance software product that enforces step-by-step digital job plans and creates complete audit trails to prevent operational errors across frontline operations.
Is Radix IoT a public or private company?
Radix IoT is a private company. It is classified as venture growth investor backed and is currently operating.
When was Radix IoT founded?
Radix IoT was founded in 2020. It employs 1 to 10 people.
Where is Radix IoT based?
Radix IoT is headquartered in Dallas, United States, in the North America region.
How does Radix IoT make money?
Three revenue lines are on record. Mango Platform Subscription is the primary driver. The others are errProof Execution Governance Subscription and free Tier with 300 Data Points.
Who are Radix IoT's main competitors?
Direct peers on record are Inductive Automation (Ignition), OSIsoft / AVEVA PI and Canary Labs. Broad incumbents are AVEVA (Schneider Electric), PTC (ThingWorx), Honeywell Forge, Siemens MindSphere and GE Digital (Proficy / Predix). Emerging players are AWS IoT SiteWise and C3.ai.
Does Radix IoT have an API?
Yes. Mango provides an open REST API that supports integration with analytics and ML platforms. The API enables external systems to consume clean, normalized, real-time operational data from 40+ protocols. The platform also features an ECMAScript engine for scripting and customization. Developer documentation is at docs.radixiot.com.
What industry is Radix IoT in?
Radix IoT's product category is Industrial IoT and SCADA Software. Its primary akta.pro industry code is IMAGABAB, SCADA/HMI Platforms, with a secondary code of HDAEABAF, Real-Time / Streaming Data Warehousing. Its NAICS code is 54151 and its SIC code is 7370.