ITAD USA

What ITAD USA does

ITAD USA is a North American IT asset disposition (ITAD) services provider specializing in secure, certified end-of-life management for enterprise IT hardware. The company operates an 80,000-square-foot processing facility in Carrollton, Texas, staffed by regionally structured enterprise field-sales and logistics teams covering the Western, Central, Northeast, Southeast, and International markets, and supports customers across the United States, Canada, and Mexico through a nationwide carrier network and partnerships with NAID AAA-certified on-site hard-drive shredding providers.

The service portfolio is organized around six core solutions — IT Asset Disposition, Asset Recovery and Buyback, Data Center Decommissioning, Certified Data Destruction (NIST 800-88 / DOD 8550-22-M / HIPAA / PCI DSS / SOX compliant), Responsible Electronics Recycling (R2v3, zero-landfill), and Retrieval and Logistics — and handles three product categories: data-center equipment (servers, storage, networking from HPE, Dell, Cisco, EMC, NetApp, and others), workplace devices, and mobility assets including smartphones and tablets. Differentiation rests on concurrent maintenance of five third-party-audited certifications (R2v3, ISO 9001, ISO 14001, ISO 45001, ISO 27001), audit-ready chain-of-custody reporting, and a customer-facing online portal for program-wide asset tracking.

The business model combines four revenue streams: asset buyback (ITAD USA purchases retired equipment upfront), revenue-share arrangements (ITAD USA tests and resells, returning the majority of proceeds to the customer), per-project ITAD processing fees, and electronics-recycling fees. Pricing is quote-based with no published tiers, supported by free assessments and a 24-hour-quote-turn SLA. ITAD USA reports being trusted by over 1,000 enterprise and mid-market clients across North America, and operates as part of the ECHG, LLC family of ITAD companies (alongside Avail Recovery Solutions, LLC and Teladvance, LLC) under the legal entity ITAD USA Holdings, LLC in Texas.

Name

ITAD USA

Legal name

ITAD USA Holdings, LLC

Website

https://itadusa.com

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

51–100 employees

Short description

ITAD USA is a North American IT asset disposition services provider that delivers secure data destruction, data center decommissioning, asset recovery and buyback, and R2v3-certified electronics recycling to over 1,000 enterprise and mid-market clients across the US, Canada, and Mexico, operating from an 80,000-square-foot facility in Carrollton, Texas.

Ownership category

akta.pro rank

Product category

IT Asset Disposition Services

NAICS

Electronic and Precision Equipment Repair and Maintenance (811210), Electronic and Precision Equipment Repair and Maintenance (8112), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

akta.pro primary industry

IT Asset Disposition (ITAD) & Secure Data Erasure (BPAEAOAK)

akta.pro secondary industries

IT Asset Disposition (ITAD) Services (Data-Bearing Asset Handling) (BPALAIAA), Enterprise Hardware Recycling (Servers, Storage, Networking) (BPALAIAI), IT Asset Disposition (ITAD) & Data Destruction (EUAIAIAB), Certified Compliance & Reporting Services (R2/e-Stewards, Audit, ESG) (BPALAIAL)

Keywords

• IT asset disposition
• Data destruction services
• Electronics recycling services
• Data center decommissioning
• Asset recovery buyback

Headquarters

HQ city

Carrollton

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Operations, Personnel, Supply Chain, Technology or R&D, Infrastructure

Revenue model

1. Asset Buyback: ITAD USA purchases retired IT assets from customers upfront at agreed prices, allowing customers to compare offers and receive immediate value. Customer provides detailed equipment list with configuration details.
2. Revenue Share: ITAD USA picks up equipment with minimal information from customer, tests and resells hardware, returning majority portion of proceeds to customer. Customer does not need to provide detailed configuration upfront.
3. ITAD Processing Services: Fees for comprehensive IT asset disposition services including receiving, serialized reporting, test and refurbish, data destruction, imaging and deployment, re-marketing, parts harvesting, and recycling services.
4. Electronics Recycling: Responsible electronics recycling services for end-of-life material processed in compliance with R2v3 certification standards. Supports customer ESG and sustainability reporting requirements.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

ITAD USA provides end-to-end IT asset disposition services for organizations retiring end-of-life IT equipment. Services include secure data destruction, certified electronics recycling, asset recovery and buyback of residual-value hardware, data center decommissioning, and nationwide retrieval and logistics. The company serves enterprises, data centers, corporate workplaces, government agencies, and mobility-driven organizations, combining certified, compliant processes with value recovery for retired assets.

Product overview

ITAD USA is a premier provider of IT asset disposition (ITAD) services in North America offering a full suite of solutions. The portfolio centers on six core services: IT Asset Disposition (ITAD) as the primary offering, supplemented by Asset Recovery and Buyback (for monetization), Data Center Decommissioning, Certified Data Destruction (NIST 800-88 compliant), Responsible Electronics Recycling (R2v3 certified), and Retrieval and Logistics. These services handle three product categories: Data Center equipment (servers, storage, networking, power from brands like HPE, Dell, Cisco, IBM, EMC, NetApp), Workplace equipment (desktops, laptops, printers, monitors, POS), and Mobility devices (smartphones, tablets). The services work together to provide end-to-end asset disposition from pickup through final disposition with documented chain of custody and ESG-ready reporting.

Differentiator

Problem solved

Functional benefit

Products and services

• IT Asset Disposition (ITAD) Services End-to-end disposition services for organizations retiring end-of-life IT equipment, including secure handling, sanitization, recycling, and value recovery for enterprise, data center, workplace, and mobility customers.
• Asset Recovery and Buyback
• Data Center Decommissioning
• Certified Data Destruction
• Responsible Electronics Recycling
• Retrieval and Logistics
• Workplace ITAD
• Mobility ITAD
• Data Center ITAD

Quantifiable outcome

• Average cost of data breach is $4.35M, emphasizing the financial impact of inadequate ITAD practices
• +2 more outcomes

Named customers1 record

Segments5 records

Ideal customer profiles4 records

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• NAID AAA Certified Hard Drive Shredding PartnerssupportingStrategic or Co-development PartnerNationwide network of NAID AAA certified hard drive shredding partners for on-site physical destruction of storage media that cannot be wiped. Provides certified on-site data erasure and physical destruction services using industry-leading software in compliance with US regulatory standards.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Sims Lifecycle Services: Global ITAD provider operating secure processing facilities for data center, enterprise, and consumer asset disposition. Directly competes with ITAD USA on R2-certified processing, data destruction, and resale of decommissioned IT hardware across North America.
• ERI (Electronic Recyclers International): One of the largest US-based e-waste recyclers and ITAD providers with eight certified processing facilities. Directly comparable on R2/RIOS certifications, data destruction, enterprise recycling, and value recovery for IT assets.
• Cascade Asset Recycling: Mid-sized US ITAD company offering R2-certified electronics recycling, data destruction, and IT asset recovery to enterprise and SMB clients. Comparable business model, customer mix, and geographic reach as ITAD USA.
• Sage Sustainable Electronics: R2-certified ITAD and e-recycling provider serving enterprise, healthcare, education, and government end markets. Direct competitor on asset disposition, certified data destruction, and ESG reporting.
• Apto Solutions: ITAD provider specializing in enterprise asset disposition, data center decommissioning, and value recovery with R2 and ISO certifications. Direct overlap on enterprise customer segment, data destruction services, and resale remarketing capabilities.
• HOBI International: R2- and RIOS-certified ITAD and mobile device processing provider with enterprise, carrier, and reverse-logistics customers. Comparable on enterprise ITAD, mobility programs, and refurbishment/resale channels.
• TechBuyer: International ITAD and enterprise hardware reseller with North American operations covering data center decommissioning, asset purchase, and certified data destruction. Overlaps directly with ITAD USA's core ITAD, asset buyback, and resale offering.

Broad incumbents

• Iron Mountain Asset Lifecycle Management: Public information-services giant with a dedicated ITAD/data center decommissioning practice offering secure destruction, chain-of-custody, and global logistics. Overlaps with ITAD USA on enterprise data center decommissioning and secure media destruction but operates as part of a much broader records/storage portfolio.
• Dell Asset Resale / Dell Refurbished: OEM-operated asset recovery and refurbished resale program capturing end-of-lease and trade-in hardware. Competes with ITAD USA in secondary-market channels for Dell, EMC, and PowerEdge hardware, though without independent third-party positioning.
• Arrow Electronics Global Asset Disposition: Broad-line electronics distributor with an asset disposition service offering ITAD, value recovery, and certified data destruction. Comparable on enterprise ITAD and resale but distributed services is the dominant business.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/ITADUSA
• Facebookfacebook.com/itadusa
• LinkedInlinkedin.com/company/itadusa

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ITAD USA