What PrimeSoft Solutions, Inc. does

PrimeSoft Solutions, Inc. is a privately held technology services firm founded in 2006 and headquartered in Columbia, Maryland, with delivery operations in Hyderabad, Mumbai, and two Bengaluru offices. The company operates through three entities: PrimeSoft Solutions, Inc. (Illinois C Corporation), Software Consortium, LLC (Maryland S Corporation, d/b/a PrimeSoft), and PrimeSoft IP Solutions Pvt. Ltd. (India). Across its 19-year history, PrimeSoft has built a 300+ engineer organization serving roughly 14 anchor customers — totaling 80 clients over time — across the United States, Canada, and India.

The company's portfolio combines traditional IT services with a proprietary AI platform stack. Core services include product development, cloud and DevOps (AWS, Azure, Google Cloud), quality assurance, and end-to-end Oracle and SAP ERP implementation and managed support. Layered on top is an AI Agentic Framework integrating large and small language models (OpenAI, Google Gemini, Meta Llama) with domain-specific agents including QualNetics.AI (autonomous test automation), AI Document Analyser, Loan & Financial Document Agent, Audio & Transcription Agent, AI Email Agent, Rewards Aggregation, Vendor Contract Optimizer, Super App for NBFCs, Summit Capital (wealth management), and PrimeSquare (real estate project finance). Vertical focus is concentrated in BFSI, Healthcare & Smart Facilities, and Networking & Telecom, with selective exposure to diversified industries (smart infrastructure, media, education).

PrimeSoft generates revenue primarily through professional services — custom software development, digital transformation, ERP consulting, and managed support — billed on multi-year enterprise contracts at undisclosed rates. The proprietary AI platforms are positioned as software-enabled services embedded in engagements rather than standalone SaaS products. The go-to-market is direct enterprise field sales with consultative engagement; distribution is exclusively direct, with no marketplace, reseller, or self-serve channel. Marketing relies on organic LinkedIn presence, a technical blog, YouTube case studies, and industry events. Notable customers include India's largest private banks (BNPL product lines), a leading U.S. PERS provider, a global surgical imaging enterprise, a leading digital payments provider, and Lakshmi Vilas Palace Finance. Two India-based acquisitions — iGenero Web Solutions (2020) and Tejora Private Limited (2021) — have expanded delivery capacity.

Name

PrimeSoft Solutions, Inc.

Legal name

PrimeSoft Solutions, Inc.

Website

https://primesoft.net

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

251–500 employees

Short description

PrimeSoft Solutions is a privately held, US-headquartered technology services firm with 300+ engineers across India and the US, delivering product development, cloud/DevOps, QA, ERP, and an AI Agentic Framework of domain-specific agents to enterprise clients in BFSI, healthcare, telecom, and diversified industries.

Ownership category

akta.pro rank

Product category

Enterprise Technology Services and AI Platforms

NAICS

Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511), Computer Systems Design and Related Services (5415)

SIC

Services-Computer Programming Services (7371), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

AI/ML Solution Integration & MLOps Enablement (BPAEAAAJ)

akta.pro secondary industries

AI Application Enablement Platforms (Copilot/Agent Frameworks, SDKs) (HDAEANAJ), Managed File Transfer (MFT) & B2B Integration (EDI) (HDAEAIAE)

Keywords

• Enterprise software services
• AI agent platforms
• Test automation services
• ERP implementation services
• Cloud DevOps consulting

Headquarters

HQ city

Columbia

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. Professional Services – Digital Transformation & Software Engineering: PrimeSoft primarily generates revenue through professional services engagements including custom software development, digital transformation consulting, cloud and DevOps services, quality assurance, and AI integration services. The company operates a partnership-driven delivery model with cross-functional Agile teams, billing for services rendered across enterprise client engagements.
2. ERP Implementation & Managed Services: End-to-end Oracle ERP services including implementation, migration, integration, customization, and managed support (24x7 / 16x5 / 8x5 support with L1-L3 model). Revenue derived from consulting and managed services engagements with enterprises undergoing ERP transformation.
3. AI Platform & Solutions Licensing: PrimeSoft's proprietary AI platforms (QualNetics.AI, AI Agentic Framework, and domain-specific AI agents) are offered as part of service engagements or potentially as standalone AI-powered solutions, generating revenue through software-enabled services and AI-driven automation offerings.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels6 records

Core offering

PrimeSoft Solutions provides professional technology services spanning custom product development, cloud and DevOps engineering, quality assurance and test automation, and ERP consulting/implementation (Oracle and SAP) for enterprise clients in BFSI, healthcare, networking & telecom, and diversified industries. The firm complements these services with a proprietary AI Agentic Framework and a suite of domain-specific AI products including QualNetics.AI for autonomous testing, PrimeSquare for real estate finance, Summit Capital for wealth management, and AI agents for document analysis, loan processing, customer service, email, transcription, rewards aggregation, and vendor contracts. Delivery is executed through distributed cross-functional Agile teams of 300+ engineers across the US, Canada, and India.

Product overview

PrimeSoft Solutions, Inc. is a technology services company offering a platform-plus-services portfolio that combines an AI Agentic Framework with specialized AI-powered agents and traditional IT services. The core AI platform includes QualNetics.AI for autonomous test automation, supported by domain-specific AI agents for customer service (AI Chat Agent), loan document processing (Loan & Financial Document Agent), audio transcription (Audio & Transcription Agent), email operations (AI Email Agent), rewards management (Rewards Aggregation), software collaboration (Software Collaboration), vendor contract analysis (Vendor Contract Optimizer), financial services (Super App, Summit Capital), and document intelligence (AI Document Analyser). The company also delivers enterprise IT services including Oracle and SAP ERP implementation/migration, product development, cloud and DevOps, and quality assurance. PrimeSquare serves as a specialized product for digital real estate finance. The offerings range from standalone AI agents to integrated enterprise solutions spanning BFSI, healthcare, networking, and diversified industries.

Differentiator

Problem solved

Functional benefit

Brands

• QualNetics.AI: AI-powered test automation platform that accelerates QA, reduces costs, and boosts software quality through autonomous script generation, real-time validation, self-healing, performance intelligence, and enterprise-grade scalability.
• AI Chat Agent
• AI Document Analyser
• Loan & Financial Document Agent
• Audio & Transcription Agent
• AI Email Agent
• Rewards Aggregation
• Software Collaboration
• Vendor Contract Optimizer
• Super App
• Summit Capital
• PrimeSquare

Products and services

• QualNetics.AI An AI-powered test automation platform that accelerates QA through autonomous script generation, real-time validation, self-healing capabilities, AI element mapping with OCR, intelligent API test generation, and AI agents simulating real-world usage for performance and security testing. Supports cloud-based GenAI models (ChatGPT, Gemini) and on-premise models (Meta Llama), enabling up to 60% reduction in QA effort. Targeted at enterprise QA teams and engineering leaders across BFSI, healthcare, telecom, and product companies.
• PrimeSquare A digital platform enabling banks and financial institutions to efficiently process real estate Approved Project Finance (APF) and Non-APF projects with digitised workflow, builder scoring model, risk identifier, deviation management, payment plan configurator, TAT and escalation matrix, and integrations with LOS and LMS systems. Targeted at banks, NBFCs, and HFCs processing real estate project finance.
• AI Agentic Framework An enterprise-grade AI agentic framework integrating large language models (LLMs) and small language models (SLMs) for customised, secure AI solutions spanning customer support, document processing, email operations, lending, transcription, rewards, software collaboration, and vendor contract management. Powers domain-specific AI agents and provides a foundation layer for AI-driven automation. Targeted at enterprise CIOs and digital transformation leaders.
• Oracle ERP Services Comprehensive Oracle ERP services including implementation, migration, integration, customization, and managed support (24x7 / 16x5 / 8x5 with L1-L3 model) using Oracle Unified Method (OUM) and Agile frameworks. Covers Oracle E-Business Suite (EBS), Oracle Fusion Cloud applications, Oracle Cloud Infrastructure (OCI), Oracle Integration Cloud (OIC), and Oracle Cloud Analytics with embedded AI/ML. Targeted at enterprises undergoing Oracle ERP transformation.
• SAP ERP Services SAP transformation services including business case development, license optimization and procurement advisory, program management office (PMO) services, project health checks, cloud-enabled SAP S/4HANA deployments, and SAP customization and integration. Services are delivered across private and public cloud environments. Targeted at enterprises undertaking SAP S/4HANA migration or optimisation initiatives.
• Product Development Services Custom digital product development with UI/UX design, agile engineering, DevOps, and cloud deployment across web, mobile, and enterprise platforms using Angular, React, React Native, Micro UI, Java Spring Boot, .Net Core, NodeJS, and Python microservices. Delivered through cross-functional Agile teams. Targeted at product companies and enterprises seeking to outsource or augment product engineering.
• Cloud and DevOps Services Cloud architecture, migration, and DevOps services across AWS, Azure, and Google Cloud with CI/CD pipelines using Jenkins, GitLab, and GitHub Actions, containerization with Docker, Kubernetes, and OpenShift, infrastructure as code with Terraform and Ansible, and observability tooling including Splunk and Azure Monitor. Targeted at enterprises modernising infrastructure and adopting cloud-native practices.
• Quality Assurance Services End-to-end QA testing services including functional, regression, automation, mobile, performance, and network testing using proprietary automation frameworks integrated with Selenium, Appium, JMeter, and Cucumber. Achieves 60% reduction in regression test cycle time. Targeted at enterprise QA leaders in BFSI, healthcare, telecom, and product companies.
• Collection System Automates debt recovery processes, streamlines account management, and improves collection efficiency for banks and collection agencies. Targeted at banks, NBFCs, and financial institutions managing debt recovery operations.
• Merchant Payment System Streamlined payment collection, tracking, and analytics solution enabling enterprise customers of banks to deliver seamless payment experience to end customers. Targeted at banks and merchant payment service providers.
• AI Chat Agent An AI-powered customer service agent providing context-aware responses using live CRM and account data, handling L1 and L2 queries across customer service, HR, IT, and compliance domains with seamless human escalation. Achieves 85% query containment and 60% reduction in handling cost. Targeted at enterprise customer service, HR, IT support, and compliance teams.
• Loan & Financial Document Agent AI-powered loan document processing solution that automates KYC, income verification, bank statement analysis, property and legal document review with OCR-based intelligent field mapping. Integrates directly with CKYC, CIBIL, and CRIF bureau APIs and achieves 75% reduction in loan TAT. Targeted at banks, NBFCs, and lending institutions.
• Audio & Transcription Agent AI agent providing real-time and post-call transcription with speaker diarisation, automatic summarisation, sentiment and emotion analysis, keyword and topic tracking, compliance call scoring for SEBI, RBI, IRDAI, and HIPAA, CRM auto-population, and searchable audio archive with semantic search. Targeted at BFSI, insurance, healthcare, and enterprise contact centre operations.
• AI Email Agent AI-powered email management solution that classifies, prioritises, and routes incoming email by intent, urgency, and sender profile; generates AI-powered response drafts, enriches with CRM/ERP data, automates follow-up sequences, summarises attached documents, and identifies escalation signals with full audit logging. Achieves 80% reduction in email response time. Targeted at enterprise inboxes and shared mailbox operations teams.
• AI Document Analyser AI-powered document intelligence platform that ingests multiple document formats (PDF, Word, Excel, scanned images), extracts 50+ structured data points per document with confidence scoring, performs side-by-side comparison, named entity recognition, document classification, routing, and semantic search across document repositories. Achieves 90% reduction in manual review time. Targeted at enterprise legal, finance, compliance, and operations teams.
• Vendor Contract Optimizer AI-powered contract analysis platform that automates extraction of 50+ commercial and legal data points per contract, provides automated regression suite mapping across P2P, O2C, R2R, and HR processes, proactive alerts on renewal dates, SLA deadlines, and payment milestones, invoice-to-contract reconciliation, and vendor risk scoring dashboard. Identifies 3-8% vendor cost savings and reduces contract review time by 40%. Targeted at enterprise procurement, finance, and vendor management teams.
• Summit Capital AI-powered wealth management platform providing real-time portfolio monitoring with AI-generated rebalancing alerts, goal-based planning engine aligned to client life events, personalised insights delivered via app/email/dashboard, automated regulatory and compliance report generation (MF, PMS, AIF), risk modelling, and concentration flagging. Claims 60% reduction in advisor admin time and 2x AUM growth per advisor. Targeted at wealth management firms, advisors, and retail/HNI/institutional investors.
• Super App for NBFCs Unified platform for lending, payments, investments, and servicing in one customer app. Features AI-driven personalisation, modular architecture, enterprise-grade security, full RBI guideline alignment, and white-labelled configurability. Live at multiple NBFCs. Targeted at NBFCs seeking a unified digital customer engagement platform.
• Rewards Aggregation Platform Unified rewards ledger aggregating points, cashback, miles, and merchant-specific offers across bank and merchant partners in real time. Features AI-powered personalisation engine, merchant campaign management portal, bank partner dashboard, fraud and abuse detection, and API-first architecture enabling plug-in to bank cores, card processors, and POS systems. Drives 3x increase in reward redemption rates and improves merchant campaign ROI by 40%. Compliance-ready for PCI-DSS, BSA/AML, CFPB, and GDPR. Targeted at banks, card issuers, and merchant rewards programs.
• Software Collaboration Platform AI-powered matching engine connecting software buyers with verified vendors and teams based on domain, technology stack, compliance requirements, and project size. Includes vendor profiles with verified credentials, project brief builder, intelligent shortlisting, collaboration workspace, escrow and payment management, rating and review ecosystem, and enterprise procurement integrations with Ariba and Coupa. Targeted at enterprises procuring software development vendors and software companies seeking qualified project opportunities.
• AI for Data Migration AI-driven platform for data migration across systems and environments featuring AI-powered data profiling, automated schema mapping and transformation design, generation of migration scripts and logic, data validation and reconciliation automation with anomaly detection, and post-migration monitoring and support. Targeted at enterprises undertaking data migration and modernisation initiatives.

Quantifiable outcome

• Reduces QA effort by up to 60%
• +8 more outcomes

Named customers9 records

Segments6 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration15 records

AI capability14 records

Feature13 records

Partnerships

17 partnerships are on record, tiered core.

• OraclecoreTechnology or IntegrationPrimeSoft is a certified Oracle partner delivering end-to-end Oracle ERP services including implementation, migration, integration, customization, and managed support. Services cover Oracle E-Business Suite (EBS), Oracle Fusion Cloud applications, Oracle Cloud Infrastructure (OCI), Oracle Integration Cloud (OIC), and Oracle Cloud Analytics. PrimeSoft also embeds AI and ML within Oracle ERP Cloud environments and follows Oracle OUM (Oracle Unified Method) standards.
• SAPcoreTechnology or IntegrationPrimeSoft provides SAP transformation services from strategy to execution, including SAP S/4HANA deployments, license optimization and procurement advisory, program management office (PMO) services, project health checks, cloud-enabled SAP deployments, and SAP customization and integration. Services are delivered across private and public cloud environments.
• Microsoft AzurecoreTechnology or IntegrationPrimeSoft leverages Microsoft Azure as a primary cloud platform for client cloud migrations, DevOps implementations, and infrastructure management. The company also develops AI solutions integrated with Azure services including Azure Functions (Durable Functions), Azure Storage, Azure Table Storage, Azure Log Analytics, and Azure Monitor.
• Amazon Web Services (AWS)coreTechnology or IntegrationPrimeSoft designs and manages scalable cloud infrastructure on AWS for enterprise clients, including cloud migrations, containerization with Docker and Kubernetes, and CI/CD pipeline implementations. AWS is one of the primary cloud platforms alongside Azure and Google Cloud.
• Google CloudcoreTechnology or IntegrationPrimeSoft utilizes Google Cloud as a cloud platform option for enterprise clients alongside AWS and Azure. Services span cloud migration, infrastructure management, and platform-native application development.
• OpenAI (ChatGPT)coreTechnology or IntegrationPrimeSoft's QualNetics.AI platform integrates with OpenAI's ChatGPT as a cloud-based GenAI model for AI-powered test automation, script generation, and validation. ChatGPT is used alongside Google Gemini and on-premise models like Meta Llama.
• Google (Gemini)coreTechnology or IntegrationPrimeSoft's AI platforms integrate with Google Gemini as a cloud-based GenAI model. Gemini is used alongside ChatGPT and on-premise models (Meta Llama) for AI-powered test automation and document processing applications.
• Meta (Llama)coreTechnology or IntegrationPrimeSoft supports on-premise deployment of Meta's Llama model for clients requiring data privacy and on-premise AI capabilities within their QualNetics.AI and AI Agentic Framework platforms.
• SeleniumcoreTechnology or IntegrationPrimeSoft's test automation frameworks integrate with Selenium as a core UI automation tool, supporting cross-browser testing (IE, Firefox, Chrome, Safari) on Windows, Mac, Linux, iOS, and Android platforms.
• AppiumcoreTechnology or IntegrationPrimeSoft uses Appium for mobile test automation across iOS and Android platforms, integrated with its automation framework for functional, regression, and compatibility testing.
• JMetercoreTechnology or IntegrationPrimeSoft leverages JMeter for performance testing as part of its quality assurance service offerings, ensuring applications meet performance benchmarks under varied loads.
• CucumbercoreTechnology or IntegrationPrimeSoft implements Cucumber BDD (Behavior-Driven Development) framework for test automation, enabling test scenarios expressed in plain language with 'given', 'when', and 'then' keywords for collaboration between technical and business stakeholders.
• Kubernetes / OpenShiftTechnology or IntegrationPrimeSoft uses Kubernetes and OpenShift Kubernetes Distribution for containerization and orchestration of enterprise applications, supporting cloud-native and hybrid deployment architectures.
• JenkinscoreTechnology or IntegrationPrimeSoft implements Jenkins for CI/CD pipeline integration across Dev, SIT, UAT, and Production environments, enabling automated code deployment and testing as part of its DevOps service offerings.
• TerraformcoreTechnology or IntegrationPrimeSoft uses Terraform for infrastructure as code (IaC) provisioning and management across AWS, Azure, and hybrid cloud environments.
• CKYC, CIBIL, CRIF (Credit Bureaus)coreTechnology or IntegrationPrimeSoft's Loan & Financial Document Agent integrates directly with CKYC (Central KYC), CIBIL, and CRIF credit bureau APIs for real-time data enrichment and loan adjudication workflows in financial services applications.
• SplunkcoreTechnology or IntegrationPrimeSoft has deep Splunk expertise, having helped customers monitor and troubleshoot alerts across Production and Non-Production environments. The company creates monitoring and reporting dashboards in Splunk for business-critical applications, providing retrospective data analysis and KPI insights.

Scale indicators16 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Infosys: Global IT services giant of Indian heritage offering digital transformation, AI, cloud, and ERP services to enterprises. Directly comparable as a much larger competitor pursuing the same enterprise services + AI platform strategy PrimeSoft executes at a smaller scale.
• Tata Consultancy Services (TCS): Largest Indian IT services firm with extensive enterprise relationships in BFSI, healthcare, and telecom. Highly comparable service portfolio (product development, cloud, DevOps, QA, ERP) and similar US-India delivery model.
• Cognizant: US-headquartered IT services firm with deep BFSI and healthcare vertical coverage. Comparable as an enterprise-focused digital transformation, AI, and cloud services competitor with similar target verticals and client profiles.
• Wipro: Global IT services and consulting company with strong AI, cloud, and ERP practices serving BFSI and healthcare enterprises. Comparable in delivery model, target verticals, and enterprise services portfolio.

Direct peers

• Mphasis: Mid-sized Indian-heritage IT services firm with similar US-India delivery model and strong BFSI vertical focus. Closely comparable in scale, target customer profile (banks, NBFCs), and AI-led services strategy.
• Persistent Systems: Mid-sized IT services company specializing in BFSI, healthcare, and enterprise digital transformation with US-India operations. Highly comparable in size, vertical depth, and product engineering + AI services mix.
• Birlasoft: Mid-tier Indian IT services firm focused on BFSI, manufacturing, and healthcare verticals with strong ERP (Oracle/SAP) practice. Comparable in target verticals, ERP specialization, and enterprise digital transformation focus.
• L&T Technology Services: Engineering and IT services firm with deep telecom, healthcare, and industrial vertical expertise. Comparable in telecom vertical depth, AI-led engineering services, and US-India delivery model.
• Hexaware Technologies: Mid-sized IT services firm with strong BFSI and healthcare focus and significant US presence. Comparable in scale, vertical specialization, and digital transformation + AI services offerings.
• Tata Elxsi: Design and technology services firm with healthcare, telecom, and media vertical focus. Comparable in product engineering services, regulated-vertical expertise, and India-based delivery to global enterprises.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/primesoft-solutions-inc
• Xx.com/PrimeSoft_Sol

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about PrimeSoft Solutions, Inc.