ImagineSoftware
ImagineSoftware is a privately held healthcare technology company providing the ImagineOne revenue cycle management platform to 4,000+ practices and 75,000+ physicians across 47+ medical specialties in the U.S., automating claims, billing, and payment workflows through its AI-powered ImagineCo-Pilot engine and proprietary Phicure clearinghouse.
- Company typePrivate
- Founded2000
- HeadquartersCharlotte, United States
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What ImagineSoftware does
ImagineSoftware (legal entity Technology Partners, LLC) is a privately held, Charlotte, North Carolina-based provider of healthcare revenue cycle management (RCM) automation software, founded in 2000 and operating for over 25 years. The company's flagship platform, ImagineOne, is a cloud-enabled RCM operating system that integrates the full revenue cycle — from pre-service to zero balance — across 47+ medical specialties including radiology, anesthesiology, pathology, emergency medicine, oncology, orthopedics, and cardiology. The platform processes $14 billion in annualized collections and $65 billion in annual charge volume on behalf of more than 75,000 physicians across 4,000+ healthcare practices in all 50 U.S. states.
The technology stack comprises a modular architecture anchored by ImagineOne and extended through an AI-powered layer (ImagineCo-Pilot), role-based analytics modules (ImagineIntelligence, ImaginePowerOperations), EDI/clearinghouse services (EDI Solutions plus the proprietary Phicure clearinghouse launched after the 2024 Change Healthcare ransomware attack), patient engagement and payment modules (ImagineEngagement, ImaginePay, RADNAV), and a client training layer (ImagineLearning). ImagineCo-Pilot leverages agentic AI combining generative AI with autonomous agents to execute multi-step RCM workflows, with the company claiming 95%+ automation rates, 400% productivity gains, and a 75% reduction in manual labor effort. The company holds SOC 2 Type II certification and operates through four wholly-owned subsidiaries: Phicure Next, ICR Data Center, TPI Associates, and Unify Processing.
Revenue is generated primarily through subscription-based software licensing for the ImagineOne platform (quote-based pricing scaled to organization size, specialty count, and transaction volume) supplemented by professional services for implementation, data migration, and integration. Distribution is via direct enterprise field sales for large health systems and specialty groups, paired with inside sales for mid-market and third-party billing company prospects. The company is owned by global private equity firm Marlin Equity Partners following a strategic growth investment in November 2021, with founding management retained. Named customers include RadNet, Jackson Memorial Hospital, Consensio Health, athenahealth, Texas Pathology Consultants, Independent Emergency Physicians, CompMed, and Yakima Valley Radiology, spanning enterprise health systems to regional specialty practices and third-party billing companies.
ImagineSoftware firmographics
Firmographics- Name
- ImagineSoftware
- Legal name
- Technology Partners, LLC
- Website
- https://imagineteam.com
- Company type
- Private
- Founded year
- 2000
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- ImagineSoftware is a privately held healthcare technology company providing the ImagineOne revenue cycle management platform to 4,000+ practices and 75,000+ physicians across 47+ medical specialties in the U.S., automating claims, billing, and payment workflows through its AI-powered ImagineCo-Pilot engine and proprietary Phicure clearinghouse.
- Ownership category
- akta.pro rank
ImagineSoftware industry classification
Industry- Product category
- Healthcare Revenue Cycle Management Software
- NAICS
- Software Publishers (5132), Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Payer-Provider Data Exchange (X12, prior auth, claims/clinical attachment) (HLACABAK)
- akta.pro secondary industries
- Enterprise Integration Engines & Interface Management (HL7 v2/X12/API) (HLACABAC), Intelligent Document Processing (IDP) & OCR Automation (HDAEAHAC)
Keywords
Where ImagineSoftware is headquartered
LocationHeadquarters
- HQ city
- Charlotte
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
ImagineSoftware business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Software Licensing and Subscription: Recurring software licensing fees for access to the ImagineOne platform, AI-powered tools, and analytics capabilities. Pricing is quote-based and tailored to organization size and specialty count.
- Professional Services: Implementation and onboarding services to deploy the RCM platform across healthcare organizations, including data migration, system integration, and staff training.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Custom enterprise pricing based on organization requirements |
Go-to-market motion4 records
Distribution channels2 records
Marketing channels5 records
ImagineSoftware product offering
Product offeringCore offering
ImagineSoftware provides the ImagineOne cloud-enabled revenue cycle management platform that automates medical billing and claims processing across 47+ healthcare specialties. The platform combines AI-driven automation (ImagineCo-Pilot), EDI/clearinghouse connectivity (Phicure), patient engagement tools, and role-based analytics to process claims, manage denials, post payments, and collect from patients for physician practices, hospitals, billing companies, and health systems.
Product overview
ImagineSoftware offers a unified revenue cycle management platform called ImagineOne, which serves as the core operating system for medical billing offices, physician practices, and hospitals across 47+ specialties. The platform is built as a modular architecture where ImagineOne provides the foundational RCM infrastructure, with specialized AI and automation layers delivered through ImagineCo-Pilot (agentic AI), analytics modules (ImagineIntelligence, ImaginePowerOperations), EDI/clearinghouse connectivity (EDI Solutions and proprietary Phicure clearinghouse), patient engagement tools (ImagineEngagement, ImaginePay), and patient follow-up (RADNAV). ImagineLearning serves as the training layer. The platform delivers 95%+ process automation, 400% productivity gains, and a 75% reduction in labor effort, processing $14 billion in annualized collections across 75,000+ physicians.
Differentiator
Problem solved
Functional benefit
Brands
- ImagineOne: Comprehensive revenue cycle management platform supporting billing across 47+ specialties with AI and automation capabilities.
- ImagineCo-Pilot
- ImagineIntelligence
- ImaginePowerOperations
- ImagineEngagement
- ImaginePay
- RADNAV
- ImagineGives
- ImagineLearning
- ImagineInsights
- Phicure
Products and services
- ImagineOne Flagship, cloud-enabled RCM operating system that integrates the entire revenue cycle from pre-service to zero balance across 47+ medical specialties. Delivers up to 95%+ process automation, 400% productivity gains, and 75% reduction in labor effort for physician practices, hospitals, billing companies, and health systems.
- ImagineCo-Pilot AI-powered automation layer within ImagineOne that leverages agentic AI to streamline RCM, reduce denials, and improve accuracy. Functions as an autonomous agent that executes RCM tasks rather than merely recommending actions.
- EDI Solutions
Quantifiable outcome
- 95%+ automation rates in revenue cycle workflows
- +2 more outcomes
Companies that use ImagineSoftware
Customer profileNamed customers9 records
Segments10 records
Ideal customer profiles4 records
ImagineSoftware technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration9 records
AI capability9 records
Feature4 records
ImagineSoftware partnerships and signals
Strategic signalScale indicators9 records
Recent moves7 records
Expansion highlights5 records
ImagineSoftware competitors and assessment
Company assessmentBroad incumbents
- Optum (UnitedHealth Group): Optum, part of UnitedHealth Group, owns Change Healthcare and offers broad RCM, claims, and analytics capabilities to providers and payers. It is the dominant incumbent that Phicure is positioned to compete with on security and clearinghouse resilience.
- Conifer Health Solutions: Conifer Health Solutions provides revenue cycle management services and technology for hospitals and health systems. It is comparable to ImagineSoftware as a scaled RCM provider, but emphasizes outsourced services alongside its software platform.
- athenahealth: athenahealth offers an integrated EHR plus revenue cycle management suite serving ambulatory practices and hospitals. Its athenaCollector RCM module overlaps with ImagineOne's billing and claims automation, and the company is explicitly listed as both a partner and competitive suite.
- R1 RCM: R1 RCM is a large-scale provider of technology-driven RCM services and solutions for hospitals, health systems, and physician groups. It is comparable to ImagineSoftware in automating the full revenue cycle and is significantly larger in scale and customer footprint.
- NextGen Healthcare: NextGen Healthcare provides an integrated EHR and practice management suite with native RCM functionality for ambulatory specialty practices. It competes with ImagineOne at specialty groups that prefer a single-vendor EHR-plus-billing solution.
- TriZetto (Cognizant): TriZetto Provider Solutions (a Cognizant company) offers claims processing, eligibility, and revenue cycle management software to payers and providers. Its EDI and payer-side integration capabilities overlap with ImagineSoftware's clearinghouse and payer data exchange products.
Direct peers
- eClinicalWorks: eClinicalWorks delivers an integrated EHR, practice management, and RCM platform primarily to ambulatory practices. Its billing automation and clearinghouse features compete with ImagineSoftware's mid-market specialty positioning.
- Waystar: Waystar provides a cloud-based revenue cycle management platform for healthcare providers, including claims management, patient payments, and analytics. It competes directly with ImagineOne across hospitals, health systems, and specialty practices for end-to-end RCM automation.
- Availity: Availity operates a leading healthcare clearinghouse and revenue cycle network connecting providers, payers, and partners. It competes with ImagineSoftware's Phicure clearinghouse and broader EDI/claims workflows across providers.
- Experian Health: Experian Health delivers claims management, eligibility verification, patient identity, and revenue cycle software to hospitals and physician practices. Its solutions overlap directly with ImagineSoftware's EDI, eligibility, and patient engagement modules.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
ImagineSoftware social profiles
Digital presenceImagineSoftware compliance and trust
Trust signalCompliance1 record
ImagineSoftware financial estimates
Financial estimateRevenue estimate
Valuation estimate
ImagineSoftware leadership team
Management profileNumber of profiles
Profiles12 records
ImagineSoftware subsidiaries and ownership
Company hierarchySubsidiaries4 records
ImagineSoftware funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ImagineSoftware M&A and investment
M&A and investmentM&A2 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ImagineSoftware
What does ImagineSoftware do?
ImagineSoftware provides the ImagineOne cloud-enabled revenue cycle management platform that automates medical billing and claims processing across 47+ healthcare specialties. The platform combines AI-driven automation (ImagineCo-Pilot), EDI/clearinghouse connectivity (Phicure), patient engagement tools, and role-based analytics to process claims, manage denials, post payments, and collect from patients for physician practices, hospitals, billing companies, and health systems.
Is ImagineSoftware a public or private company?
ImagineSoftware is a private company. It is classified as private equity controlled and is currently operating.
When was ImagineSoftware founded?
ImagineSoftware was founded in 2000. It employs 101 to 250 people.
Where is ImagineSoftware based?
ImagineSoftware is headquartered in Charlotte, United States, in the North America region.
How does ImagineSoftware make money?
Two revenue lines are on record. Software Licensing and Subscription is the primary driver. The others are professional Services.
Who are ImagineSoftware's main competitors?
Broad incumbents on record are Optum (UnitedHealth Group), Conifer Health Solutions, athenahealth, R1 RCM, NextGen Healthcare and TriZetto (Cognizant). Direct peers are eClinicalWorks, Waystar, Availity and Experian Health.
Does ImagineSoftware have an API?
No public API is recorded for ImagineSoftware.
What industry is ImagineSoftware in?
ImagineSoftware's product category is Healthcare Revenue Cycle Management Software. Its primary akta.pro industry code is HLACABAK, Payer-Provider Data Exchange (X12, prior auth, claims/clinical attachment), with a secondary code of HLACABAC, Enterprise Integration Engines & Interface Management (HL7 v2/X12/API). Its NAICS code is 5132 and its SIC code is 7372.