Crown Worldwide Group

What Crown Worldwide Group does

Crown Worldwide Group is a privately held, founder-controlled global logistics and information management company founded in 1965 in Yokohama, Japan, by Jim Thompson and now headquartered in Hong Kong. Operating across 43 countries with 257 facilities, 3,000+ employees representing 76 nationalities, and 28,000+ corporate clients, the company delivers integrated services through a portfolio of specialized brands: Crown Relocations and Crown World Mobility (corporate and individual international relocation), Crown Information Management (secure records storage and digital transformation, rebranded from Crown Records Management in 2025), Crown Fine Art (specialized art logistics for museums, galleries, and collectors), Crown Workspace (office fit-out, redesign, and sustainable workplace change), Crown Logistics (luxury brand supply chain in Greater China), and Crown Wine Cellars (premium wine storage in Hong Kong).

The company primarily serves multinational enterprises across financial services, healthcare, legal, manufacturing, pharmaceutical, and government sectors, with an additional SMB channel for international students via a 2025 HSBC partnership. Revenue is generated through quote-based enterprise contracts covering project-based professional services (relocations, workspace, fine art), managed services (information management, logistics), and transaction fees (freight forwarding), with multi-year contract structures. Go-to-market is direct enterprise field sales through regional offices, supplemented by brand-specific websites, industry events, and LinkedIn-driven B2B engagement. Internal technology infrastructure runs on Oracle Fusion ERP and Microsoft Dynamics CRM, with documented SAP integration at one client and use of ChatGPT 4 and Gemini to streamline document-heavy compliance and records management work; no proprietary AI models or patents are disclosed.

Strategically, Crown pursues organic growth backed by targeted acquisitions and capacity expansion. India is a top-five market growing at 10-12% annually, with revenue near ₹300 crore in FY25, a planned investment doubling to $30M, and a target of ₹500 crore by 2030, supported by a 4.5-acre Coimbatore facility (phase 1 capacity 468,000 SCE) announced for May 2026. Recent strategic actions include the 2025 rebrand of Crown Records Management to Crown Information Management, ESG commitments (EcoVadis Bronze in the top 13% of sector, CDP B-listing, Investors in People Gold, electric vehicle fleet introduction), and the 2023 elevation of Jennifer Harvey to Group CEO after three decades within the business, formalizing the founder-to-professional leadership transition.

Name

Crown Worldwide Group

Legal name

Crown Worldwide Holdings Limited

Website

https://crownworldwide.com

Company type

Private

Founded year

1965

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Crown Worldwide Group is a privately held, founder-controlled global logistics and information management company operating across 43 countries with 257 facilities and 28,000+ corporate clients. It delivers corporate relocation, records management, fine art logistics, workspace solutions, and luxury supply chain services through a portfolio of specialized brands.

Ownership category

akta.pro rank

Headquarters

HQ city

Wan Chai

HQ country

Hong Kong SAR China

HQ region

Asia

Offices6 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Relocation Services: Corporate and employee relocation services including international moving, household goods transport, and destination services. Revenue generated through project-based contracts with enterprise clients.
2. Information Management: Document management, records storage, and data management services for corporate clients. Revenue from managed services and storage contracts.
3. Workspace Solutions: Office design, fit-out, and workspace optimization services. Revenue from project-based professional services and ongoing managed services.
4. Fine Art Logistics: Specialized logistics for art collections, museums, galleries, and private collectors including climate-controlled transport and installation services.
5. Logistics Operations: Freight forwarding, customs clearance, and supply chain management services supporting the broader relocation and logistics operations.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Crown Worldwide Group provides integrated corporate relocation and global mobility services, secure records and information management, fine art logistics, office workspace design and relocation, and specialized logistics for luxury brands across 43 countries. The group operates through dedicated brands (Crown Relocations, Crown World Mobility, Crown Information Management, Crown Fine Art, Crown Workspace, Crown Logistics, and Crown Wine Cellars) serving multinational corporations, government bodies, museums, galleries, and individuals with complex cross-border needs.

Product overview

Crown Worldwide Group is a diversified logistics and information management company operating as a portfolio of complementary brands. The core offerings include Crown Relocations (individual/family moves), Crown World Mobility (corporate relocation), Crown Information Management (records and data management, formerly Crown Records Management), Crown Fine Art (art logistics), Crown Workspace (workplace change services), Crown Logistics (luxury brand logistics), and Crown Wine Cellars (wine storage). The company was founded in 1965 and celebrated its 60th anniversary in 2025. Recent strategic moves include the rebranding of Crown Records Management to Crown Information Management in 2025 to reflect expanded digital transformation services, and the global expansion of Renew Centres for furniture refurbishment.

Differentiator

Problem solved

Functional benefit

Brands

• Crown Relocations: Moving services for individuals and families, including local, domestic, and international relocations.
• Crown World Mobility
• Crown Information Management (formerly Crown Records Management)
• Crown Fine Art
• Crown Workspace
• Crown Logistics
• Crown Wine Cellars

Products and services

• Crown Relocations Moving services for individuals and families, providing local, domestic, and international relocation with dedicated Move Managers overseeing every aspect of the move.
• Crown World Mobility

Quantifiable outcome

• Served 28,000+ corporate clients globally
• +1 more outcomes

Named customers8 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability2 records

Partnerships

One partnership is on record.

• HSBCcoreGTM or Marketing Partner · 1 January 2025Crown Relocations has partnered with HSBC to provide global relocation and storage solutions specifically tailored for international students. This partnership leverages HSBC's customer base and Crown's relocation expertise to deliver comprehensive moving and storage services for students undertaking international education.

Scale indicators8 records

Recent moves13 records

Expansion highlights6 records

Direct peers

• Cartus: Cartus is a leading provider of global corporate relocation and mobility services for multinational clients, directly competing with Crown World Mobility in employee mobility, household goods moving, and destination services across global enterprise accounts.
• Graebel Companies: Graebel is a major global relocation and move management company offering corporate mobility, international moving, and move management services that directly overlap with Crown Relocations and Crown World Mobility offerings.
• BGRS (Brookfield Global Relocation Services): BGRS is a leading provider of global mobility and relocation services for multinational employers, directly competing with Crown World Mobility in talent mobility, assignment management, and cross-border relocation services.
• SIRVA Worldwide Relocation: SIRVA is a major global relocation services company offering corporate moving, international relocation, and move management services that compete directly with Crown's relocation brands; notably, Crown acquired SIRVA UK's Business Services Division in 2006.
• Aires: Aires is a global mobility services provider specializing in corporate relocation management, assignment support, and destination services for enterprise clients, competing directly with Crown World Mobility in the talent mobility space.
• Altair Global Relocation: Altair Global is a relocation management company providing corporate relocation, global mobility, and assignment services to multinational clients, serving as a direct competitor to Crown in the enterprise mobility segment.
• Access Information Management: Access Information Management is a provider of records and information management services including document storage, secure shredding, and digital solutions, directly competing with Crown Information Management in the corporate records storage market.

Broad incumbents

• Iron Mountain Incorporated: Iron Mountain is the dominant global records and information management company, with a much larger scale and broader service portfolio than Crown Information Management but overlapping significantly in physical records storage, secure shredding, and data management for enterprise clients.
• Kuehne+Nagel: Kuehne+Nagel is one of the world's largest freight forwarders and logistics providers with overlapping capabilities in international moving, fine art logistics, and supply chain management that compete with Crown Logistics and Crown Fine Art services.
• DHL Global Forwarding: DHL Global Forwarding is a major global freight and logistics company with international moving and specialized logistics services that overlap with Crown's relocation and logistics offerings, though DHL operates at much larger scale across broader markets.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/crownworldwide
• YouTubeyoutube.com/user/crownworldwidegroup
• Facebookfacebook.com/CrownWorldwideGroup
• LinkedInlinkedin.com/company/1167395

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles15 records

Subsidiaries8 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Crown Worldwide Group