Suzanne & Company

What Suzanne & Company does

Suzanne & Company is a privately-held residential real estate team headquartered in Bedford, Massachusetts, founded in 2000 by Suzanne Koller and affiliated with the Compass brokerage. The firm operates from a restored 1848 Greek Revival building at 90 Great Road in Bedford and serves buyers and sellers across 40+ Greater Boston suburban towns including Bedford, Lexington, Concord, Carlisle, Lincoln, Acton, Sudbury, Maynard, and Arlington. The team consists of 9 named specialized agents (buyer specialists and listing specialists) under Founder/Visionary Suzanne Koller and Director of Sales Jessica Clark. The firm was ranked the #1 team in Bedford, MA for 13 consecutive years (2013-2025), the #1 team at Compass Boston in 2024, and the #7 team in Massachusetts per RealTrends Verified, with over $5 billion in cumulative home sales and 300+ five-star Zillow reviews.

The company's service offering spans buyer representation, listing representation, luxury and new construction, historic homes, staging and design, and market data/analysis. Service delivery leverages the Compass technology stack, including Compass Concierge (zero-interest pre-sale preparation financing), Compass Private Exclusive (off-market exposure to 34,000+ agents), and Compass Coming Soon (pre-marketing program). The team also represents developers and builders; most notably, the team is engaged in Revolution Row, a 10-unit luxury townhouse development at 214 Great Road in Bedford in partnership with builder A.D. Burns. Distribution is conducted primarily through direct agent sales, with marketing across a Squarespace-hosted website, Instagram, Facebook, LinkedIn, community events, and Compass corporate marketing resources.

The business model is a traditional real estate brokerage commission structure: the team earns a percentage of each transaction value (buyer-side and/or listing-side commissions), typically 5-6% total per side, split between the brokerage and the team. Pricing is transaction-based and non-publicly disclosed. In 2024 the team closed 141 transactions and over $125 million in residential sales volume. The firm is privately held by Suzanne Koller, with no disclosed external investment, parent company, or funding rounds.

Name

Suzanne & Company

Legal name

Suzanne & Company

Website

https://suzanneandcompanyre.com

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

11–50 employees

Short description

Suzanne & Company is a Compass-affiliated residential real estate team headquartered in Bedford, Massachusetts, serving home buyers and sellers across 40+ Greater Boston suburban towns, with specialized practices in luxury, new construction, and historic properties.

Ownership category

akta.pro rank

Product category

Residential Real Estate Brokerage

NAICS

Offices of Real Estate Agents and Brokers (53121), Offices of Real Estate Agents and Brokers (5312)

SIC

Real Estate Agents & Managers (For Others) (6531), Real Estate (6500)

akta.pro primary industry

Traditional Residential Brokerage (Existing Homes) (BPAJAAAA)

akta.pro secondary industry

Luxury & High-End Residential Brokerage (BPAJAAAC)

Keywords

• Residential real estate brokerage
• Home buying services
• Home selling services
• Luxury real estate
• Property representation

Headquarters

HQ city

Bedford

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Marketing or Sales, Operations, Technology or R&D

Revenue model

1. Real Estate Commission: Traditional real estate commission-based model. Team earns a percentage of each transaction value (buyer's agent and/or listing agent commissions). Commission rates are negotiable and typically split between buyer's and seller's agents, with a portion going to the brokerage.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels8 records

Core offering

Suzanne & Company is a Compass-affiliated residential real estate team providing full-service home buying and selling representation across Bedford, MA and 40+ surrounding communities. The team specializes in luxury properties, new construction, and historic homes, offering market analysis, pricing strategy, professional staging and design, negotiation, transaction management, and access to Compass platform tools including off-market listings and pre-sale financing.

Product overview

Suzanne & Company is a real estate team operating under Compass in Bedford, MA, offering a comprehensive suite of residential real estate services. The team provides home selling and buying representation, with specialized divisions for luxury properties, new construction, and historic homes. They leverage Compass platform tools including Compass Concierge (zero-interest financing for home preparation) and Compass One (exclusive buyer club for off-market listings). The team also develops luxury townhouse projects such as Revolution Row, a 10-unit historic-preservation new construction development. Their service offering spans property search, staging, market analysis, and transaction management across 40+ Massachusetts towns.

Differentiator

Problem solved

Functional benefit

Products and services

• Home Selling Representation
• Home Buying Representation
• Luxury & New Construction Services
• Historic Homes Services
• Staging & Design
• Compass Concierge
• Private Exclusive & Coming Soon Listings
• Home Valuation
• Market Data & Analysis
• Revolution Row Development

Quantifiable outcome

• Over $5 billion in homes sold over the team's history
• +5 more outcomes

Named customers8 records

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

One partnership is on record.

• A.D. Burns (Builder)coreStrategic or Co-development PartnerA.D. Burns is the builder for the Revolution Row luxury townhouse development at 214 Great Road in Bedford. The company, founded in 2016, is described as a respected local builder known for quality craftsmanship and high-end finishes. Suzanne & Company is involved in the analysis, design, marketing, and sales of the development.

Scale indicators7 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Compass: National residential brokerage and parent affiliation of Suzanne & Company. Provides the platform, technology (Private Exclusive, Concierge), and 34,000+ agent network the team relies on; competes broadly in the same MA luxury segment.
• RE/MAX: Global residential franchise with significant MA suburban footprint. Competes on agent-brand model and similar service lines for mid-market and luxury buyers/sellers in the same towns.
• Sotheby's International Realty: Global luxury residential brand with strong penetration in Greater Boston. Overlaps directly with Suzanne & Company's luxury, historic, and new construction service lines.
• Coldwell Banker Realty (New England): Large incumbent residential brokerage with significant presence in Greater Boston suburbs. Competes in the same luxury and mid-market segments, with overlapping agent teams and similar commission model.
• Keller Williams Realty: Largest US residential brokerage by agent count and Suzanne Koller's prior affiliation (16 years). Highly comparable team-based, commission-split model serving suburban MA buyers and sellers.
• Berkshire Hathaway HomeServices: National residential brokerage franchise with active MA presence. Competes in suburban luxury segments and offers similar agent-team economics and brand-driven selling proposition.

Emerging players

• Redfin: Technology-enabled residential brokerage operating in Greater Boston. Represents the emerging, lower-commission model that pressures traditional teams like Suzanne & Company on pricing and consumer experience.

Direct peers

• Gibson Sotheby's International Realty: Greater Boston-focused residential brokerage with strong luxury positioning. Directly comparable to Suzanne & Company in target geography (Boston suburbs), luxury niche, and high-touch team-based service model.
• Hammond Residential Real Estate: Boutique Greater Boston brokerage with deep roots in suburban luxury markets including Bedford, Lexington, Concord, and Weston. Comparable on geography, customer segment, and luxury specialization.
• William Raveis Real Estate: Family-owned Northeast residential brokerage with a strong luxury and suburban team-based model. Comparable in service offering, target clientele, and regional footprint across MA/CT/NY.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/suzandco
• LinkedInlinkedin.com/company/suzandco
• Instagraminstagram.com/suzystella
• Xx.com/suzandcoRE

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Suzanne & Company