Telecall
Telecall is an ANATEL-regulated Brazilian telecommunications operator founded in 1998 offering enterprise internet, telephony, MPLS, dark fiber, and MVNA/E mobile platform services across Brazil and international wholesale markets.
- Company typePrivate
- Founded1998
- HeadquartersDelray Beach, United States
- Headcount51–100
- GTM typeB2B
- OfferingServices
What Telecall does
Telecall is an ANATEL-regulated Brazilian telecommunications operator founded in 1998, holding SCM, STFC, and SMP licenses. The company delivers a comprehensive portfolio of connectivity and communication services organized into four product lines: Internet (Dedicated Internet, Broadband, Wi-Fi), Telephony (PABX IP Virtual, E1/SIP Trunk, 0800/40XX numbers), Network & Infrastructure (Lan-to-Lan, MPLS, Dark Fiber & Ducts, Co-location), and Mobility (Enterprise Mobile Plans and the MVNA/E platform). Underlying infrastructure includes 900+ km of proprietary fiber in Rio de Janeiro and 100+ km in São Paulo, supporting MPLS networks with QoS prioritization, dedicated bandwidth up to 10 Gbps, dark fiber up to 100 Gbps, and SLA-backed 99.2% uptime guarantees with 6-hour response commitments.
The company's business model combines recurring subscription revenue from enterprise telecom services with platform-based revenue from its MVNA/E offering, which enables third-party companies to launch branded MVNO operations using Telecall's white-label platform, proprietary APIs, and the Vivo mobile network. A wholesale carrier division with 600+ interconnections generates additional international voice and data revenue. Telecall serves enterprise and mid-market customers primarily in Brazil via direct B2B sales, with international offices in Miami, Lisbon, and London supporting cross-border carrier relationships. Select named clients include McDonald's, the Australian Olympic Committee, Rock in Rio Festival, TV Globo, and Strauss Media Strategies. Pricing is quote-based and customized per client requirements, with WhatsApp Business serving as a primary sales engagement channel.
Telecall has expanded internationally through Colombia's 2023 5G spectrum auction (winning an 80 MHz block in the 3.500 MHz band), and has scaled its MVNA/E platform to 30+ MVNO partner operators across Brazil. The company has received industry recognition including Carrier Community's Best LATAM Regional Operator (2019), three Inc. 5000 listings (2020, 2021, 2024), and GSMA Associate membership. Telecall is led by CEO Allan Kelman Ajuz and VP Bruno Ajuz, with 51-100 employees and operating status as an active, privately held Brazilian telecom operator.
Telecall firmographics
Firmographics- Name
- Telecall
- Legal name
- Telecall
- Website
- https://telecall.com
- Company type
- Private
- Founded year
- 1998
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Telecall is an ANATEL-regulated Brazilian telecommunications operator founded in 1998 offering enterprise internet, telephony, MPLS, dark fiber, and MVNA/E mobile platform services across Brazil and international wholesale markets.
- Ownership category
- akta.pro rank
Telecall industry classification
Industry- Product category
- Telecommunications Services
- NAICS
- Wireless Telecommunications Carriers (except Satellite) (517112), Wired and Wireless Telecommunications Carriers (except Satellite) (51711)
- SIC
- Radiotelephone Communications (4812), Telephone Communications (No Radiotelephone) (4813)
- akta.pro primary industry
- Enterprise & B2B Mobile Network Operators (HDAIAAAB)
- akta.pro secondary industry
- VoIP Access & ITSP Services (HDAIAHAD)
Keywords
Where Telecall is headquartered
LocationHeadquarters
- HQ city
- Delray Beach
- HQ country
- United States
- HQ region
- North America
Offices4 records
Markets served
Telecall business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Infrastructure, Technology or R&D, Personnel, Operations, Marketing or Sales, Supply Chain
Revenue model
- Enterprise Telecommunications Services: Recurring subscription and usage-based revenue from enterprise telecommunications services including dedicated internet, broadband, Wi-Fi, E1/SIP trunk, virtual PABX, toll-free numbers (0800/40XX), MPLS, dark fiber, and point-to-point connections. Revenue model combines fixed recurring fees for contracted services with usage-based components for voice and data consumption.
- MVNA/E Services: Revenue generated from enabling other companies to launch MVNO operations using Telecall's infrastructure and platform. Companies pay for access to the mobile network infrastructure, white-label platform, and operational support services to become mobile service providers.
- Enterprise Mobile Plans: Customized cellular plans for businesses, allowing companies to build personalized mobile plans and pay only for what they need. Recurring revenue from monthly mobile service subscriptions.
- Hardware Outsourcing: IT equipment rental including desktops, notebooks, cell phones and endpoint devices with delivery throughout Brazil. Revenue from leasing arrangements with cost savings compared to equipment purchase and maintenance.
- Event Services: Temporary internet and telephony solutions for events including dedicated temporary internet, Wi-Fi hotspots, and temporary virtual IP PBX. Project-based one-time revenue for event duration.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Hybrid | Annual | Build Your Own Plan - Custom Enterprise Solutions |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
Telecall product offering
Product offeringCore offering
Telecall is an ANATEL-regulated telecommunications operator offering a full portfolio of enterprise connectivity and communications services, including dedicated and broadband internet, cloud telephony (PABX IP Virtual, E1/SIP Trunk, 0800/40XX numbers), network infrastructure (MPLS, Lan-to-Lan, dark fiber, co-location), and enterprise mobile plans. The company also operates as an MVNA/MVNE, providing a white-label platform that enables other companies to launch their own branded mobile virtual network operator (MVNO) services using Vivo's nationwide network.
Product overview
Telecall is an ANATEL-regulated telecommunications operator (holding SCM, STFC, and SMP licenses) offering a comprehensive portfolio of connectivity and communication services. The portfolio is organized into four core product lines: (1) Internet services including Dedicated Internet, Broadband Internet, and Wi-Fi solutions; (2) Telephony services including PABX IP Virtual (cloud telephony), E1/SIP Trunk, and special numbers (0800/40XX); (3) Network and Infrastructure including Lan-to-Lan, MPLS, Dark Fiber and Ducts, and Co-locations; and (4) Mobility services including Enterprise Mobile Plans and the MVNA/E platform enabling companies to launch their own MVNO operations. Additional offerings include Hardware Outsourcing for IT equipment leasing and Event Services for temporary connectivity needs. The company operates fiber optic networks totaling over 1,000 km across Rio de Janeiro and São Paulo.
Differentiator
Problem solved
Functional benefit
Products and services
- Dedicated Internet 100% dedicated internet access for businesses with guaranteed contracted speed, bandwidth symmetry for download and upload, fixed IPs for hosting websites, FTP, VPN, VoIP, and remote access.
- Broadband Internet
Quantifiable outcome
- 30+ MVNO launches supported using the MVNA/E platform
- +3 more outcomes
Companies that use Telecall
Customer profileNamed customers7 records
Segments4 records
Ideal customer profiles5 records
Telecall technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature6 records
Telecall partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- Vivo (Telefônica Brasil)coreTelecall leverages Vivo's mobile network infrastructure to provide MVNO/MVNA services. The partnership provides access to the largest and best national coverage network in Brazil, enabling Telecall to offer comprehensive mobile services through its white-label platform to 30+ MVNO customers.
- Global Carrier Network PartnerscoreTelecall's wholesale division maintains more than 600 interconnections with major global telecommunications operators, providing international voice, SMS, and data services. The network spans multiple markets and cultures with the capability to handle different carrier requirements.
- ANATELcoreTelecall operates as an ANATEL-regulated operator holding SCM (Suporte de Comunicação Multimídia), STFC (Serviço de Telefonia Fixa Comutada), and SMP (Serviço Móvel Pessoal) licenses from Brazil's national telecommunications agency.
Scale indicators7 records
Recent moves6 records
Expansion highlights5 records
Telecall competitors and assessment
Company assessmentMarket position
Strengths5 records
Weaknesses4 records
Competitive moat6 records
Key risks5 records
Key highlights7 records
Customer concentration
Telecall social profiles
Digital presenceTelecall compliance and trust
Trust signalCompliance5 records
Telecall financial estimates
Financial estimateRevenue estimate
Valuation estimate
Telecall leadership team
Management profileNumber of profiles
Profiles2 records
Telecall funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Telecall M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Telecall
What does Telecall do?
Telecall is an ANATEL-regulated telecommunications operator offering a full portfolio of enterprise connectivity and communications services, including dedicated and broadband internet, cloud telephony (PABX IP Virtual, E1/SIP Trunk, 0800/40XX numbers), network infrastructure (MPLS, Lan-to-Lan, dark fiber, co-location), and enterprise mobile plans. The company also operates as an MVNA/MVNE, providing a white-label platform that enables other companies to launch their own branded mobile virtual network operator (MVNO) services using Vivo's nationwide network.
Is Telecall a public or private company?
Telecall is a private company. It is classified as unknown and is currently operating.
When was Telecall founded?
Telecall was founded in 1998. It employs 51 to 100 people.
Where is Telecall based?
Telecall is headquartered in Delray Beach, United States, in the North America region.
How does Telecall make money?
Five revenue lines are on record. Enterprise Telecommunications Services are the primary driver. The others are MVNA/E Services, enterprise Mobile Plans, hardware Outsourcing and event Services.
Does Telecall have an API?
No public API is recorded for Telecall.
What industry is Telecall in?
Telecall's product category is Telecommunications Services. Its primary akta.pro industry code is HDAIAAAB, Enterprise & B2B Mobile Network Operators, with a secondary code of HDAIAHAD, VoIP Access & ITSP Services. Its NAICS code is 517112 and its SIC code is 4812.