Law & Order Records Retrieval

What Law & Order Records Retrieval does

Law & Order Record Retrieval (LORR) is a Texas-based litigation support professional services firm founded in 1993 by Debbie Wilson in San Antonio. The company serves law firms (plaintiff and defense) and insurance companies across Texas, providing end-to-end pre-trial and trial support from investigation through jury presentation. Its core offering is record retrieval — obtaining medical, business, payroll, personnel, police, and federal/state agency records via deposition on written questions or authorization — complemented by legal videography and photography, citation and subpoena service (Rule 103 certified), digital or print trial exhibits and presentations, and a secure 24/7 online document repository.

The technology stack is built on integrated third-party platforms rather than proprietary AI or ML systems. LORR operates an Egnyte-powered password-protected online repository for case files, evidence, and media; a SanctionII-based trial exhibit database; Filebound for digital document management; and produces video and presentation outputs compatible with Trial Director and PowerPoint. Dedicated case workers coordinate each engagement, with requests typically issued within 24 hours of order receipt and records delivered bound, bates-labeled, with completed depositions on written questions and notarized affidavits.

LORR generates revenue through custom-quoted professional services fees billed per request or project — there are no published pricing tiers or subscription models. The go-to-market is sales-led and relationship-driven: direct phone, email, fax, and online contact intake; SEO-optimized Texas city landing pages; an educational blog and resource library; and prominent client testimonials. The firm maintains five Texas office locations (San Antonio headquarters, Dallas-Fort Worth, Houston, Austin, Corpus Christi) plus production coverage for Hurst, McKinney, and College Station. It remains a privately held, family-owned company with no disclosed venture capital, private equity backing, or acquisition activity.

Name

Law & Order Records Retrieval

Legal name

Law & Order Record Retrieval

Website

https://lorr.com

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

11–50 employees

Short description

Law & Order Record Retrieval is a Texas-based litigation support firm, founded in 1993, providing record retrieval, subpoena service, legal videography, trial exhibits, and online document management to law firms and insurance companies throughout Texas.

Ownership category

akta.pro rank

Product category

Litigation Support Services

NAICS

Other Legal Services (54119)

SIC

Services-Legal Services (8111)

akta.pro primary industry

eDiscovery, Litigation Support & Legal Hold (BPAEAPAE)

akta.pro secondary industries

Litigation & Dispute Resolution (BPAHAAAB), Legal Practice Management & Case Management (BPAEAPAC), Litigation Support & Civil Investigations (Witness/Asset/Skip Tracing) (BPAKAEAE)

Keywords

• Litigation support services
• Medical record retrieval
• Legal videography
• Trial exhibit preparation
• Subpoena process serving

Headquarters

HQ city

San Antonio

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Litigation Support Services: Professional services fees for record retrieval (medical, business, payroll, personnel, police, federal/state agency records), subpoena and citation services, legal videography and photography, trial presentations and exhibits, and online document repository services. Services are typically quoted per request or project.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Law & Order Record Retrieval (LORR) is a litigation support firm that obtains medical, business, payroll, personnel, police, and federal/state agency records for Texas law firms and insurance companies. Beyond retrieval, it provides certified subpoena and citation service, legal videography and photography, digital trial exhibit databases via SanctionII, and 24/7 online case file access through Egnyte-powered repositories, supporting cases from investigation through jury presentation.

Product overview

Law & Order Record Retrieval (LORR) offers a suite of litigation support services primarily serving Texas law firms and insurance companies. The core offering is Record Retrieval Services for obtaining medical, business, payroll, personnel, police, and government agency records. This is complemented by the Texas Legal Repository (Online Repository) for digital document management and 24/7 case file access. Additional services include Legal Videographers and Photography for visual evidence, Legal Presentations and Trial Exhibits including trial boards and digital databases powered by SanctionII, and Citation and Subpoena Services for proper legal document service. The product portfolio operates as a unified litigation support service with modular add-ons that can be engaged individually or together to support cases from investigation through trial.

Differentiator

Problem solved

Functional benefit

Products and services

• Record Retrieval Services Core service that obtains medical records (including X-rays and test results where applicable), business records, payroll and personnel records, tax records, and police records, as well as records from state and federal agencies, secured through deposition on written questions or authorizations for Texas attorneys and insurance clients. Requests and notices of intention are issued within 24 hours of receiving an order, with records delivered printed and bound, on disc, via email, or stored in a digital document management system.
• Texas Legal Repository (Online Repository) Secure, password-protected Egnyte-based online repository providing 24/7 internet access to case files, including pleadings, discovery, statements, depositions, records, exhibits, research, videos, and photographs, with complimentary eDocument services that scan paperwork, convert images, and process video for multi-format, multi-device viewing.
• Legal Videography and Photography Professional legal videography and high-resolution photography documenting accident scenes, property damage, personal injuries, depositions, and day-in-the-life videos, with clear audio quality and output compatible with PowerPoint and Trial Director for courtroom presentations.
• Legal Presentations and Trial Exhibits Digital or print presentations, trial boards, and SanctionII-powered exhibit databases that allow any exhibit to be called up in seconds and displayed on a monitor for trial or mediation use, combining photographs, videos, transcripts, depositions, and pleadings.
• Citation and Subpoena Services Certified process serving of citations on parties and subpoenas on witnesses or parties for deposition or trial, performed in accordance with Rule 103 of the Texas Rules of Civil Procedure, with service personnel able to handle difficult witnesses firmly and cooperative witnesses discreetly.

Quantifiable outcome

• Requests and notices of intention go out within 24 hours of receiving an order
• +3 more outcomes

Named customers5 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature4 records

Scale indicators4 records

Recent moves5 records

Expansion highlights3 records

Market position

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/LORRTX

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Law & Order Records Retrieval