Digitec Galaxus AG
Digitec Galaxus AG operates a multi-category European e-commerce platform through digitec.ch, galaxus.ch, and six additional country storefronts, serving 1,001–5,000 employees across consumer electronics, IT, home, and office supply verticals, supported by 10 Swiss retail showrooms, B2B procurement services, a third-party marketplace, a refurbished goods funnel, private-label Digitec Originals accessories, and a Galaxus Mobile telco plan.
- Company typePrivate
- Founded1999
- HeadquartersZürich, Switzerland
- Headcount1,001–5,000
- GTM typeB2B and B2C
- OfferingDigital Commerce or Content
What Digitec Galaxus AG does
Digitec Galaxus AG operates a multi-category European e-commerce platform built around two consumer-facing brands, digitec.ch (consumer electronics and IT) and galaxus.ch (broader general merchandise), with a third-party marketplace layer and a C2C/B2C secondhand/refurbished funnel. The platform spans 14 merchandising categories including audio, office supplies, gaming, networking, PCs, smartphones, software, TV/home cinema, wearables, and home/kitchen, with catalog depth cited at 90,000+ office SKUs, 1,200+ software SKUs, and 40,000+ media titles, supported by an editorial magazine, forum, and active promotional engine anchored on Deal-of-the-Day flash sales.
The technology stack is a standard e-commerce storefront with localized country domains (galaxus.ch, .de, .at, .fr, .it, .nl, .be) plus a visual product-photo search capability, a Digitec Assistant help surface, and Galaxus Mobile as a separate telco subscription offering. Digitec Galaxus is supplemented by an in-house private label (Digitec Originals) covering USB cables, chargers, power banks, and PC peripherals, and by 10 physical retail showrooms across Switzerland (Basel, Bern, Dietikon, Geneva, Kriens, Lausanne, St. Gallen, Winterthur, Wohlen, Zurich) that anchor omnichannel fulfillment.
Revenue is generated through four streams: first-party B2C product sales priced in CHF with free shipping above CHF 50, B2B enterprise sales with quotation and volume pricing on office supplies and IT hardware (including delivery, installation, and disposal services), marketplace commissions with warranty transfer to buyers, and used/refurbished hardware sales. Pricing is primarily unit-based retail, supplemented by staggered multi-year contracts on B2B volume deals. The company is privately held, headquartered in Zurich, employs 1,001–5,000 people, and the value proposition text references operation under the Migros Group umbrella as a trust signal, though no parent entity is formally confirmed in the firmographic record.
Digitec Galaxus AG firmographics
Firmographics- Name
- Digitec Galaxus AG
- Legal name
- Digitec Galaxus AG
- Website
- https://digitec.ch
- Company type
- Private
- Founded year
- 1999
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- Digitec Galaxus AG operates a multi-category European e-commerce platform through digitec.ch, galaxus.ch, and six additional country storefronts, serving 1,001–5,000 employees across consumer electronics, IT, home, and office supply verticals, supported by 10 Swiss retail showrooms, B2B procurement services, a third-party marketplace, a refurbished goods funnel, private-label Digitec Originals accessories, and a Galaxus Mobile telco plan.
- Ownership category
- akta.pro rank
Digitec Galaxus AG industry classification
Industry- Product category
- Online Consumer Electronics and General Merchandise Retail
- NAICS
- Office Supplies and Stationery Retailers (459410)
- SIC
- Retail-Computer & Computer Software Stores (5734)
- akta.pro primary industry
- Computer Peripherals Retail (Keyboards, Mice, Webcams, Printers) (CRACABAC)
Keywords
Where Digitec Galaxus AG is headquartered
LocationHeadquarters
- HQ city
- Zürich
- HQ country
- Switzerland
- HQ region
- Europe
Offices10 records
Markets served
Digitec Galaxus AG business model
Business model- GTM type
- B2B and B2C
- Offering type
- Digital Commerce or Content
- Cost components
- Operations, Personnel, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Product Sales (B2C): Direct online retail sales of consumer electronics, IT hardware, software, office supplies, gaming products, and home goods to end consumers through e-commerce platforms. Revenue generated from transaction-based product sales with pricing in Swiss Francs (CHF).
- B2B Enterprise Sales: Business-to-business sales through dedicated B2B services including quotation requests, volume pricing for office supplies, and enterprise procurement solutions for printers, office furniture with associated services (delivery, installation, disposal).
- Used/Refurbished Products: Secondary market sales of used and refurbished electronics, smartphones, tablets, PCs, and other products. The company handles payment and offers warranty transfer for these items.
- Marketplace/Commission: Platform facilitating third-party sellers with warranty services automatically transferred to buyers. Commission-based revenue from marketplace transactions.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Standard retail pricing for consumer products |
| Unit Pricing | Multi-year contract | B2B Volume Pricing |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels5 records
Digitec Galaxus AG product offering
Product offeringCore offering
Digitec Galaxus AG operates two flagship e-commerce platforms—digitec.ch focused on IT, electronics, and digital products, and galaxus.ch (with international variants) offering a broader range including home, lifestyle, and general merchandise. The company sells consumer electronics, IT hardware, software, office supplies, gaming products, and home goods directly to consumers, while also providing B2B procurement services with quotations, volume pricing, and installation/disposal services for business customers.
Product overview
Digitec Galaxus AG operates a multi-category e-commerce platform primarily focused on consumer electronics and technology products. The company offers products across 14 main categories including Audio, Office + Stationery, Drones + Electronics, Photo + Video, Gaming + VR, Networking, Notebooks + PCs, PC components, Peripherals, Smartphones + Tablets, Software solutions, TV + Home cinema, Wearables, and Home + Kitchen. The platform includes own-brand products under Digitec Originals (USB cables, chargers, adapters, power banks, and PC peripherals), mobile services through Galaxus Mobile, B2B services including agency offerings and quotation services, and a secondhand/refurbished marketplace. The company operates across multiple European markets including Switzerland, Germany, Austria, France, Italy, Netherlands, and Belgium.
Differentiator
Problem solved
Functional benefit
Brands
- Digitec Originals: Private label brand featuring USB cables, chargers, cables, power banks, and other accessories under the Digitec label.
Products and services
- digitec.ch Online Shop Online storefront at digitec.ch selling consumer electronics, IT hardware, software, PC components, peripherals, networking, gaming, drones, photo/video, smartphones, tablets, wearables, and home/kitchen products to individual consumers and businesses.
- Galaxus Online Shop Online storefront at galaxus.ch (and country-specific sites galaxus.de, .at, .fr, .it, .nl, .be) offering a broader product range including home, lifestyle, and general merchandise in addition to consumer electronics and IT products.
- Digitec Originals Private-label brand offering tech accessories including USB cables, chargers, cables, power banks, adapters, and PC peripherals sold under the Digitec house label.
- Galaxus Mobile Mobile application and mobile subscription plans offered by Digitec Galaxus for shopping on mobile devices and mobile telecommunications services.
- B2B Quotation and Purchasing Services Business purchasing and quotation services for B2B customers, including volume/staggered pricing on office supplies, IT equipment procurement, and enterprise ordering workflows.
- Digitec Galaxus Agency Agency and marketing services offered to business partners, including B2B agency services for commercial customers.
- Secondhand and Refurbished Products Pre-owned and refurbished tech products including smartphones, tablets, notebooks, PCs, smartwatches, and software, with the company handling payment and warranty transfer to buyers.
- Warranty Extension Services Extended warranty programs offered alongside purchased products to provide additional protection beyond manufacturer warranty.
- Product Insurance Insurance coverage options offered to buyers for purchased products.
- Third-Party Seller Marketplace Platform facilitating third-party sellers to list products, with Digitec Galaxus handling payment processing and automatic warranty transfer to buyers; revenue is generated via commission.
Companies that use Digitec Galaxus AG
Customer profileNamed customers2 records
Segments2 records
Ideal customer profiles2 records
Digitec Galaxus AG technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Digitec Galaxus AG partnerships and signals
Strategic signalScale indicators5 records
Recent moves5 records
Expansion highlights5 records
Digitec Galaxus AG competitors and assessment
Company assessmentMarket position
Competitive moat5 records
Key highlights7 records
Customer concentration
Digitec Galaxus AG social profiles
Digital presenceDigitec Galaxus AG financial estimates
Financial estimateRevenue estimate
Valuation estimate
Digitec Galaxus AG leadership team
Management profileNumber of profiles
Profiles7 records
Digitec Galaxus AG funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Digitec Galaxus AG M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Digitec Galaxus AG
What does Digitec Galaxus AG do?
Digitec Galaxus AG operates two flagship e-commerce platforms—digitec.ch focused on IT, electronics, and digital products, and galaxus.ch (with international variants) offering a broader range including home, lifestyle, and general merchandise. The company sells consumer electronics, IT hardware, software, office supplies, gaming products, and home goods directly to consumers, while also providing B2B procurement services with quotations, volume pricing, and installation/disposal services for business customers.
Is Digitec Galaxus AG a public or private company?
Digitec Galaxus AG is a private company. It is classified as unknown and is currently operating.
When was Digitec Galaxus AG founded?
Digitec Galaxus AG was founded in 1999. It employs 1,001 to 5,000 people.
Where is Digitec Galaxus AG based?
Digitec Galaxus AG is headquartered in Zürich, Switzerland, in the Europe region.
How does Digitec Galaxus AG make money?
Four revenue lines are on record. Product Sales (B2C) is the primary driver. The others are B2B Enterprise Sales, used/Refurbished Products and marketplace/Commission.
Does Digitec Galaxus AG have an API?
No public API is recorded for Digitec Galaxus AG.
What industry is Digitec Galaxus AG in?
Digitec Galaxus AG's product category is Online Consumer Electronics and General Merchandise Retail. Its primary akta.pro industry code is CRACABAC, Computer Peripherals Retail (Keyboards, Mice, Webcams, Printers). Its NAICS code is 459410 and its SIC code is 5734.