What Pakistan Single Window does

Pakistan Single Window (PSW) is a government-owned autonomous entity under the Government of Pakistan that operates an integrated digital platform providing a single-entry point for parties involved in cross-border trade to lodge standardized information and documents covering import, export, and transit-related regulatory requirements. Established in November 2021 under Pakistan's WTO Trade Facilitation Agreement commitments, PSW consolidates customs (via WeBOC, transferred from FBR in 2022), 20+ Other Government Agencies, and 29 Pakistani commercial banks into a unified workflow that eliminates redundant paper-based submissions across more than 100 document types.

The platform's core technology stack includes the Single Declaration Module for cross-agency trade processing, the Tradeverse Trade Information Portal of Pakistan (TIPP) covering 900+ laws and procedures, the AI-driven Integrated Risk Management System (IRMS) for risk-based inspection routing, the PortVerse Port Community System for seaport operations, and specialized gateways such as the DRAP Clearance Gateway for pharmaceutical trade. Auxiliary initiatives include the Khadijah Women Entrepreneurship Program, Trade Lab e-learning, and upcoming AirPort Community System coverage.

PSW operates a transaction-based revenue model led by a GD Processing Fee on Export Goods Declarations (reinstated as a paid-by-exporter fee effective 1 July 2026 after a period of Export Development Fund reimbursement), while broader operating funding derives from government exchequer support and development partner engagement (ADB, USAID). Its go-to-market is government-driven: direct engagement with ministries (Commerce, FBR), chambers of commerce (LCCI, KCCI, HCSTSI), training and awareness seminars, and integration with multilateral trade bodies (WTO, WCO). As of mid-2026, the platform reports 104,792 subscribers, 1,658,678 declarations processed, and 1,074,217 LPCOs (Licenses, Permits, Certificates and Release Orders) processed electronically.

Name

Pakistan Single Window

Legal name

Pakistan Single Window

Website

https://psw.gov.pk

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

251–500 employees

Short description

Pakistan Single Window is a government-owned digital platform serving as a single-entry point for cross-border trade in Pakistan, integrating customs, 20+ government agencies, and 29 commercial banks to process trade declarations and regulatory permits for over 104,000 registered traders.

Ownership category

akta.pro rank

Product category

Cross-Border Trade Facilitation Software

NAICS

Computer Systems Design and Related Services (54151), International Affairs (92812)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Maritime Single Window & Regulatory Reporting Systems (TLAHAOAB)

akta.pro secondary industry

Public Sector & Government ERP (HDAEAEAG)

Keywords

• Cross-border trade facilitation
• Single window platform
• Customs digitalization
• Port community system
• Trade document processing

Headquarters

HQ city

Islamabad

HQ country

Pakistan

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Infrastructure

Revenue model

1. GD Processing Fee on Trade Declarations: PSW charges a GD Processing Fee on Export Goods Declarations. With effect from 1 July 2026, the fee payment on Export GDs reverted to the standard fee collection mechanism, payable by exporters. The fee reimbursement support previously provided by the Export Development Fund has concluded.

Pricing tiers

Go-to-market motion1 record

Core offering

Pakistan Single Window (PSW) is an integrated digital platform that serves as a single-entry point for parties involved in cross-border trade to lodge standardized information and documents for fulfilling all import, export, and transit-related regulatory requirements. The platform integrates Pakistan Customs, other government agencies (OGAs), and 29 commercial banks onto one unified system, providing electronic processing of trade declarations, licenses, permits, certificates, release orders (LPCOs), risk-based inspection routing, and digital payments to reduce trade time and cost.

Product overview

Pakistan Single Window (PSW) is a unified digital trade facilitation platform that serves as a single access point for cross-border trade in Pakistan. The platform architecture consists of the core PSW Platform integrating Single Declaration modules for import/export/trade processing, the Trade Information Portal (Tradeverse/TIPP) for regulatory information access, the Integrated Risk Management System (IRMS) for AI-driven customs risk assessment, and PortVerse for port community operations. Additional specialized modules include the DRAP Clearance Gateway for pharmaceutical regulatory processing, electronic LPCO (Licenses, Permits, Certificates, Release Orders) processing, and the Khadijah Women Entrepreneurship Program for gender-inclusive trade support. Trade Lab provides supplementary e-learning functionality. The platform has integrated 29 commercial banks for digital payments, over 20 government agencies, and processes trade declarations and regulatory approvals through its interconnected modules.

Differentiator

Problem solved

Functional benefit

Brands

• PortVerse: Pakistan's first integrated Port Community System (PCS) designed to streamline and automate exchange of information among all parties involved in port operations including shipping companies, customs officials, logistics providers, and terminal operators.
• Tradeverse (TIPP)
• Trade Lab
• Khadijah

Products and services

• Pakistan Single Window (PSW) Platform An integrated digital platform that serves as a single-entry point for parties involved in cross-border trade to lodge standardized information and documents to fulfill all import, export, and transit-related regulatory requirements, integrating customs, OGAs, and banks to reduce time and cost of doing business.
• Single Declaration Module Enables electronic submission of information for the clearance of import, export, and transit-related goods through a single submission that shares information across all relevant government departments, eliminating the need for multiple submissions to different agencies.
• Tradeverse (Trade Information Portal of Pakistan - TIPP) Provides comprehensive access to trade-related information including over 900 laws, regulations, and procedures governing trade facilitation, empowering traders with clear guidelines and enhancing transparency.
• PortVerse (Port Community System) Pakistan's integrated Port Community System that unifies shipping lines, freight forwarders, terminal operators, customs authorities, and other stakeholders onto a unified digital interface for real-time tracking, automated gate clearance, vessel tracking, and streamlined customs processes.
• Integrated Risk Management System (IRMS) AI-driven digital platform that automates border clearance by assessing trade declarations and routing consignments to appropriate channels based on risk assessment, identifying high-risk shipments for inspection while allowing low-risk shipments to proceed efficiently.
• DRAP Clearance Gateway Digital gateway enabling real-time, paperless processing of pharmaceutical imports, exports, and registrations through PSW, eliminating manual submission of No Objection Certificates, permits, and licenses with digital tracking.
• Trade Lab Pakistan's first dedicated e-learning platform for cross-border trade, developed in collaboration with SDPI and CIPE, offering free courses on customs tariff, export procedures, legal frameworks, and market strategies.
• Electronic LPCO Processing Online submission and processing of Licenses, Permits, Certificates, and Release Orders (LPCOs), enabling electronic, paperless processing to save time and lower cost of doing business.
• PSW Subscription Service Subscription-based registration service enabling traders, customs agents, freight forwarders, and other trade participants to register and access the PSW digital platform for trade processing.

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability3 records

Feature9 records

Partnerships

20 partnerships are on record, tiered core and minor.

• National Tariff Commission (NTC)coreTechnology or Integration · 15 June 2026PSW and NTC signed an Agreement for Automation and Digitization to enable real-time data sharing and integrate tariff functions into the PSW digital landscape and FBR's customs department. Signed by NTC Chairman Dr. Jawwad Uwais Agha and PSW CEO Syed Aftab Haider, with Federal Minister for Commerce Jam Kamal Khan in attendance. The automation aims to reduce case dwell times for trade remedial actions and create a more transparent, predictable trade regime supporting Pakistan's domestic industry competitiveness.
• Drug Regulatory Authority of Pakistan (DRAP)coreTechnology or IntegrationDRAP is fully integrated into the PSW platform through the DRAP Clearance Gateway, enabling real-time approvals, eliminating redundant paperwork, and improving access to essential medicines. Integration includes import/export permits, drug registrations, release orders, and certificates (FSC, COPP, GMP). A formal MOU was signed to formalize the collaboration.
• Sustainable Development Policy Institute (SDPI)coreStrategic or Co-development PartnerSDPI collaborated with PSW to develop Trade Lab, Pakistan's first dedicated e-learning platform for cross-border trade. SDPI contributed to content development and program design for the free digital learning platform offering courses on customs tariff, export procedures, legal frameworks, and market strategies.
• Centre for International Private Enterprise (CIPE)coreStrategic or Co-development PartnerCIPE partnered with PSW and SDPI to develop Trade Lab, Pakistan's first e-learning platform for cross-border trade education. CIPE contributed expertise in private enterprise development and international trade knowledge to help design courses covering customs tariff essentials, export procedures, legal frameworks, and market analysis.
• Alibaba.comminorGTM or Marketing PartnerPSW and Alibaba.com participated in an awareness seminar organized by the Hyderabad Chamber of Small Traders and Small Industry (HCSTSI) to promote digital trade tools for Pakistani traders. The event highlighted the benefits of integrating online platforms for trade documentation and export processes to improve efficiency and global market access.
• Export-Import Bank of Pakistan (Pak EXIM)coreStrategic or Co-development PartnerPSW and Pak EXIM signed an MOU to enhance data-driven trade finance. The partnership aims to leverage PSW's digital trade data to improve access to trade finance for Pakistani businesses.
• Special Technology Zones Authority (STZA)coreTechnology or IntegrationSTZA's system was integrated with PSW, enabling electronic exchange of approved capital goods lists for exemption claims. Zone developers and enterprises can now file Single Declarations and automatically claim exemptions based on STZA-approved capital goods, eliminating manual checks and accelerating the exemption process.
• Federal Board of Revenue (FBR) / Pakistan CustomscoreTechnology or IntegrationFBR and Pakistan Customs are core government partners integrated with PSW. The WeBOC system was transferred to PSW under a restructuring and reforms drive. PSW connects with FBR's customs systems via Electronic Data Interchange (EDI) for GD processing, risk assessment, and trade data exchange.
• Trade Development Authority of Pakistan (TDAP)coreTechnology or IntegrationTDAP is integrated with PSW for the issuance of Electronic Certificates of Origin (E-CO) and EU REX registration. TDAP handles trade development functions and its modules on PSW allow traders to apply for certificates of origin and preferential trade documentation.
• Pakistan Revenue Automation (PRAL)coreTechnology or IntegrationPRAL manages the underlying infrastructure including databases and hardware for WeBOC/PSW systems under FBR, with restricted access for PSW personnel. PRAL provides technical backend support for the PSW platform.
• Hong Kong China CustomsminorStrategic or Co-development PartnerPSW signed an MOU for the Blockchain-Based ValidAP Project, hosted by Hong Kong China Customs. This initiative explores blockchain technology for validating trade documents and certificates across borders.
• SMEDA (Small and Medium Enterprises Development Authority)minorGTM or Marketing PartnerSMEDA signed an MOU with PSW and hosted a panel on 'Digital Trade Facilitation for SMEs', supporting small and medium enterprises' adoption of the PSW platform.
• World Trade Organization (WTO)minorStrategic or Co-development PartnerPSW's CEO Aftab Haider visited the WTO in Geneva. PSW participates in WTO Trade Facilitation Week and presented the Khadijah Women Entrepreneurship Program at the WTO Public Forum 2024, where it won the International Prize for Gender Equality in Trade.
• World Customs Organization (WCO)minorStrategic or Co-development PartnerPSW participates in WCO forums including the Permanent Technical Committee in Belgium and the Regional Heads of Customs Conference. PSW was also elected to the WCO Policy Commission for the first time.
• Central Asia Regional Economic Cooperation (CAREC) ProgrammeminorStrategic or Co-development PartnerThe customs data sharing agreement with Uzbekistan is the first in a series of planned agreements under the CAREC Programme, marking a key milestone in building digital trade corridors connecting South Asia and Central Asia.
• Pan-Asian E-Commerce Alliance (PAA)minorStrategic or Co-development PartnerPSW is a member of the Pan-Asian E-Commerce Alliance, contributing to regional trade integration and cross-border e-commerce standards.
• PortNet S.A. (Morocco)minorStrategic or Co-development PartnerPSW met with PortNet S.A. authorities in Morocco to discuss digital customs cooperation and learn from Morocco's single window implementation experience.
• Commonwealth SecretariatminorStrategic or Co-development PartnerCommonwealth Secretariat visited PSW for engagement on trade facilitation and digital transformation best practices within the Commonwealth network.
• Foreign Service Academy (Pakistan)minorStrategic or Co-development PartnerForeign Service Academy arranged a foreign delegation visit to PSW, demonstrating international interest in PSW as a model for trade facilitation.
• Bangladesh (Civil Services Academy, Lahore)minorStrategic or Co-development PartnerBangladesh sent 12 senior officials (additional secretaries and joint secretaries) for a mid-career training programme in Pakistan at the Civil Services Academy in Lahore. This marks the first structured training for Bangladeshi bureaucrats in Pakistan since the early 1970s, with Pakistan fully funding the programme covering innovation in public administration and trade facilitation.

Scale indicators15 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• TIPS National Trade Portal (Bangladesh): Bangladesh's Trade Information Portal and related single-window initiatives under WTO Trade Facilitation Agreement. Closely comparable to PSW's Tradeverse (TIPP) as a South-Asian peer pursuing the same trade-information-transparency mandate.
• VUCE - Ventanilla Única de Comercio Exterior (Mexico): Mexico's Single Window for Foreign Trade, integrating customs, government agencies, and trade participants. Operates the same national single-window architecture as PSW and is widely referenced as a comparable emerging-market trade facilitation platform.
• ICEGATE (Indian Customs Electronic Gateway): India's national electronic customs platform handling import/export declarations, IGST payments, and trade documentation. Operates the same single-window-for-trade model as PSW at much larger scale across India's trade ecosystem.
• Kenya TradeNet System (KENTRADE / Simba System): Kenya's national electronic single window integrating customs, port authorities, and OGAs under Kenya Trade Network Agency. Directly comparable to PSW as an emerging-market national single window with similar mandate, regulatory backing, and integration scope.
• Thailand National Single Window (NSW): Thailand's national electronic single window integrating customs, OGAs, and trade participants for cross-border trade facilitation. PSW participates in adjacent Pan-Asian E-Commerce Alliance forums alongside NSW and shares the same single-window-with-OGA-integration model.
• PortNet S.A. (Morocco): Morocco's national Port Community System and Single Window for foreign trade, integrating customs, ports, banks, and traders on a unified digital platform. Directly comparable to PSW as PSW leadership has cited engagement with PortNet as a model and partnership reference.
• TradeNet (Ghana National Single Window): Ghana's national electronic single window integrating customs, regulatory agencies, and trade stakeholders. Closely comparable to PSW as a developing-economy national single window serving a similar mandate of reducing trade transaction costs.

Broad incumbents

• Singapore Networked Trade Platform (NTP): Singapore's national trade digital utility replacing Singapore TradeNet and TradeXchange, providing a single unified platform for trade and logistics documentation. Represents a more advanced, established version of the same national single-window concept PSW is implementing.
• Korea UNI-PASS (Korea Customs Service): Korea's national customs clearance platform operated by Korea Customs Service, providing a nationwide single-window and clearance system. Comparable as a more mature, established national single window with advanced functionality that PSW aspires to emulate.

Others

• ASYCUDA (UNCTAD): UNCTAD's Automated System for Customs Data, used by 100+ developing countries for customs declaration processing. Adjacent enabling technology that PSW's WeBOC legacy system overlaps with and that competes in the same emerging-market customs IT space.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/PakSingleWindow
• YouTubeyoutube.com/c/PakistanSingleWindowOfficial
• Facebookfacebook.com/pakistansinglewindow
• LinkedInlinkedin.com/company/pakistan-single-window
• Instagraminstagram.com/pakistansinglewindow

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pakistan Single Window