Medical Scribe Systems
Medical Scribe Systems (dba ScribeAmerica) provides in-person, virtual TeleScribe, and AI-enabled (Speke) clinical documentation services to hospitals, health systems, emergency departments, outpatient practices, urgent care networks, and veterinary providers across all 50 U.S. states and Canada.
- Company typePrivate
- Founded2004
- HeadquartersFort Lauderdale, United States
- Headcount1,001–5,000
- GTM typeB2B
- OfferingServices
What Medical Scribe Systems does
Medical Scribe Systems, doing business as ScribeAmerica, is a privately held healthcare documentation company headquartered in Fort Lauderdale, Florida, with a regional operation in Vancouver, Canada via its wholly-owned subsidiary ScribeCanada. Founded in the early 2000s, the company provides three delivery modalities for clinical documentation support: in-person medical scribes stationed at provider sites, TeleScribe virtual scribes connecting over video, and Speke, its proprietary ambient AI documentation platform that combines machine learning with mandatory human scribe review. The product portfolio spans 80+ medical specialties across emergency departments, hospitals and integrated health systems, outpatient/ambulatory practices, urgent care networks, and — as of 2023 — veterinary medicine. Adjacent offerings include Population Health Scribes for care coordination and value-based care workflows, and Medical Assistant staffing. Two wholly-owned subsidiaries structure the stack: Speke AI houses the technology platform, and ScribeCanada serves Canadian providers; both brands sit within the HealthChannels family of companies based in Fort Lauderdale.
ScribeAmerica's business model is primarily a managed services and staffing engine — revenue is earned via service fees for scribe coverage, typically structured as multi-year contracts priced per scribe per shift or as turnkey staffing engagements where ScribeAmerica recruits, trains, and manages scribes on the client's behalf. Speke introduces a recurring subscription layer priced per provider or by usage, sold enterprise-wide into health systems and folded into existing contracts alongside human and TeleScribe deployments. Pricing is quote-based and not publicly disclosed. Go-to-market is enterprise-led: a direct field sales team targets hospitals, health systems, EDs, and large practices, supplemented by industry-conference presence (ACEP, VMX, AMGA, JP Morgan Healthcare), KLAS analyst validation, and an extensive content-marketing and social-media footprint. Select customers include Hilo Medical Center, an integrated health system growing scribe deployments system-wide, a 200+ location urgent care conglomerate, Mount Sinai (Central Park Field Hospital during COVID-19), and veterinary customers such as Willow Tree Animal Hospital and Gulf Coast Veterinary Specialists.
At scale, the company reports coverage in all 50 U.S. states, 3,500+ healthcare organization clients, 30+ million cumulative point-of-care encounters documented, and 100,000+ scribes trained over 20+ years. Earlier equity capital includes a 2013 round led by Sopris Capital Associates and a 2014 round featuring Chicago Growth Partners and NXT Capital; no subsequent institutional rounds are disclosed. Operational metrics cited by the company include 66% faster documentation with tech-enabled virtual scribes (Mass General Brigham study), 2.5 hours saved daily per Speke user, 19–25% increases in patients seen per hour in emergency settings, and an 82% reduction in patients leaving without being seen in one Florida hospital ED deployment.
Medical Scribe Systems firmographics
Firmographics- Name
- Medical Scribe Systems
- Legal name
- ScribeAmerica, LLC
- Website
- https://scribeamerica.com
- Company type
- Private
- Founded year
- 2004
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- Medical Scribe Systems (dba ScribeAmerica) provides in-person, virtual TeleScribe, and AI-enabled (Speke) clinical documentation services to hospitals, health systems, emergency departments, outpatient practices, urgent care networks, and veterinary providers across all 50 U.S. states and Canada.
- Ownership category
- akta.pro rank
Medical Scribe Systems industry classification
Industry- Product category
- Medical Scribe and Clinical Documentation Services
- NAICS
- Offices of Physicians (62111), Offices of Physicians (6211)
- SIC
- Services-Offices & Clinics Of Doctors Of Medicine (8011)
- akta.pro primary industry
- Nursing, Clinical Notes & Documentation Workflow Tools (HLACAAAG)
- akta.pro secondary industries
- Clinical Coding Support (ICD/CPT/SNOMED) & Documentation Compliance Tools (HLACAAAO), Virtual Nursing, Telemonitoring & Command Center Platforms (HLACAFAH), Health Information Management (EHR) & Medical Office Administration (EDAOAJAF)
Keywords
Where Medical Scribe Systems is headquartered
LocationHeadquarters
- HQ city
- Fort Lauderdale
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Medical Scribe Systems business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Medical Scribe Services: Provides in-person, virtual (TeleScribe), and AI-enabled scribe services to healthcare providers. Revenue generated through service fees for scribe coverage, typically billed per scribe per shift or through contractual arrangements with healthcare organizations.
- Ambient AI Solutions (Speke): AI-powered documentation assistant with human scribe review. Sold as a technology platform to healthcare organizations, with pricing based on provider count or usage volume.
- Turnkey Staffing: Managed staffing solution where ScribeAmerica recruits, hires, trains, pays and manages scribe employees for client organizations. Revenue generated through service fees per covered position.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | In-Person Scribe Services |
| Other | Multi-year contract | TeleScribe (Virtual) Services |
| Subscription | Annual | Speke AI Solutions |
| Other | Multi-year contract | Turnkey Staffing |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels9 records
Medical Scribe Systems product offering
Product offeringCore offering
Medical Scribe Systems (dba ScribeAmerica) provides clinical documentation workforce solutions to healthcare providers, offering in-person medical scribes stationed at facilities, virtual TeleScribes connecting remotely via video, and the Speke AI ambient documentation platform that combines machine learning with human scribe review. The portfolio also extends to Veterinary Scribe Solutions, Population Health Assistants for care coordination, and Medical Assistant staffing, serving emergency departments, health systems, ambulatory practices, urgent care, and veterinary medicine.
Product overview
ScribeAmerica offers a comprehensive portfolio of documentation solutions spanning three delivery models: in-person scribes stationed at healthcare facilities, TeleScribe virtual scribes connecting remotely via video, and Speke AI ambient documentation using machine learning with human scribe review. The Speke AI platform comes in two tiers (Speke Pro and Speke Express) to serve different specialty needs. Additional offerings include Population Health Scribes for care coordination, Veterinary Scribe Solutions covering both small animal and specialty practices, and Medical Assistant staffing. All services are customizable to specific EHR systems and can be mixed across departments within a health system.
Differentiator
Problem solved
Functional benefit
Brands
- Speke: Ambient AI clinical documentation assistant that uses machine learning backed by human scribe review to generate clinical notes.
- Speke Pro
- Speke Express
- TeleScribe
- Population Health Scribes
Products and services
- In-Person Scribe Programs Physical scribes stationed at healthcare facilities who work alongside providers in real time to document patient encounters, manage EHR input, and support clinical documentation workflows.
- TeleScribes / Virtual Solutions Remote scribes who connect to healthcare facilities via video to provide real-time documentation support, offering flexible part-time or full-time coverage without on-site presence.
- Speke AI Ambient AI documentation assistant that uses machine learning paired with human scribe review to generate clinical notes from patient encounters; available on iOS, Android, and desktop with EHR integration and support for 30+ languages.
- Population Health Scribes Population Health Assistants who perform care coordination, patient outreach, and administrative support to close care gaps, improve quality metrics, and enable providers to practice at top of license.
- Veterinary Scribe Solutions Specialized scribe services for veterinary practices covering Emergency & Critical Care, General Practice, and Specialty Medicine settings, including in-person scribes, telescribes, and Speke AI ambient documentation.
- Medical Assistants Allied health support staff provided through turnkey staffing arrangements to perform clinical and administrative tasks, helping optimize care team efficiency.
Quantifiable outcome
- Tech-enabled virtual scribes deliver 66% faster documentation (Mass General Brigham study)
- +10 more outcomes
Companies that use Medical Scribe Systems
Customer profileNamed customers7 records
Segments6 records
Ideal customer profiles4 records
Medical Scribe Systems technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
AI capability6 records
Feature8 records
Medical Scribe Systems partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered minor and core.
- Ross University School of MedicineminorEducational partnership providing $9,500 tuition reduction on first semester for ScribeAmerica scribes in good standing who are accepted. Supports employee professional growth and pathway to medical degree.
- American University of the Caribbean School of MedicineminorEducational partnership providing $9,500 tuition reduction on first semester for ScribeAmerica scribes in good standing who are accepted. Supports employee professional growth and pathway to medical degree.
- ScribeCanadacoreScribeCanada is ScribeAmerica's international expansion vehicle serving Canadian healthcare providers. Offers the full suite of scribe solutions including in-person scribes, TeleScribes, and ambient AI services across more than 80 medical specialties in Canada. Led by President Tony Andrulonis with headquarters in Vancouver, BC.
- Speke AIcoreScribeAmerica is partnered with Speke AI to bring AI technology to healthcare workforce documentation. Speke provides ambient AI documentation platform that ScribeAmerica pairs with trained scribes for quality assurance. Available on iOS, Android, and desktop platforms with EHR integrations.
- Mount Sinai Health SystemminorMount Sinai partnered with ScribeAmerica during the COVID-19 pandemic to support documentation at the Central Park Field Hospital in New York. ScribeAmerica provided Speke ambient AI documentation support for over 600 patient encounters during the field hospital's operation (April-May 2020).
- KLAS ResearchminorKLAS Research conducted an Emerging Technology Spotlight report examining customer experience with Speke. The independent validation provided 100% buy-again rating from surveyed customers and recognized Speke for decreasing provider burnout and increasing capacity.
Scale indicators12 records
Recent moves8 records
Expansion highlights7 records
Medical Scribe Systems competitors and assessment
Company assessmentDirect peers
- Abridge: AI-native ambient clinical documentation platform. Direct competitor to ScribeAmerica's Speke AI offering, focused exclusively on ambient AI (no human scribe workforce) for hospitals and health systems.
- Suki AI: AI-powered clinical voice assistant that generates clinical documentation for physicians. Direct ambient AI scribe competitor serving health systems and ambulatory practices in ScribeAmerica's core segments.
- Microsoft DAX Copilot (formerly Nuance DAX): Enterprise-grade ambient AI documentation solution developed by Nuance (now Microsoft), deeply integrated with Microsoft Cloud for Healthcare and EHR systems. Major competitor to Speke AI in large health system deals.
- DeepScribe: AI medical scribe company automating clinical documentation for healthcare providers. Competes with ScribeAmerica's Speke AI for ambulatory and specialty practice contracts.
- Commure / Augmedix: Healthcare technology company that acquired Augmedix, combining ambient AI documentation with human-in-the-loop services. Closest hybrid AI+human model competitor to ScribeAmerica.
Broad incumbents
- IKS Health: Global healthcare services and technology company offering clinical documentation, coding, and revenue cycle support. Competes with ScribeAmerica's turnkey staffing and documentation services across US healthcare customers.
- CareAbout (prior AQuity Solutions): Medical scribe, coding, and clinical documentation services provider to large health systems. Competes with ScribeAmerica's traditional in-person and virtual scribe services.
Emerging players
- Robin Healthcare: AI-powered medical scribe solution capturing patient-provider conversations and writing notes into the EHR. Emerging competitor to Speke AI in ambulatory and specialty markets.
- Tandem (Tandem Health): AI medical scribe platform serving physician practices with ambient documentation. Early-stage but rapidly scaling competitor to ScribeAmerica's Speke product.
Others
- HealthChannels (ScribeAmerica's parent/affiliated family): Broader healthcare workforce company affiliated with ScribeAmerica; operates the underlying staffing infrastructure including Medical Assistants and Population Health Assistants referenced in ScribeAmerica's product portfolio.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Medical Scribe Systems social profiles
Digital presenceMedical Scribe Systems compliance and trust
Trust signalCompliance1 record
Medical Scribe Systems financial estimates
Financial estimateRevenue estimate
Valuation estimate
Medical Scribe Systems leadership team
Management profileNumber of profiles
Profiles9 records
Medical Scribe Systems subsidiaries and ownership
Company hierarchySubsidiaries2 records
Medical Scribe Systems funding detail
Funding detailFunding overview
Funding rounds2 records
Investors3 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Medical Scribe Systems M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Medical Scribe Systems
What does Medical Scribe Systems do?
Medical Scribe Systems (dba ScribeAmerica) provides clinical documentation workforce solutions to healthcare providers, offering in-person medical scribes stationed at facilities, virtual TeleScribes connecting remotely via video, and the Speke AI ambient documentation platform that combines machine learning with human scribe review. The portfolio also extends to Veterinary Scribe Solutions, Population Health Assistants for care coordination, and Medical Assistant staffing, serving emergency departments, health systems, ambulatory practices, urgent care, and veterinary medicine.
Is Medical Scribe Systems a public or private company?
Medical Scribe Systems is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Medical Scribe Systems founded?
Medical Scribe Systems was founded in 2004. It employs 1,001 to 5,000 people.
Where is Medical Scribe Systems based?
Medical Scribe Systems is headquartered in Fort Lauderdale, United States, in the North America region.
How does Medical Scribe Systems make money?
Three revenue lines are on record. Medical Scribe Services are the primary driver. The others are ambient AI Solutions (Speke) and turnkey Staffing.
Who are Medical Scribe Systems's main competitors?
Direct peers on record are Abridge, Suki AI, Microsoft DAX Copilot (formerly Nuance DAX), DeepScribe and Commure / Augmedix. Broad incumbents are IKS Health and CareAbout (prior AQuity Solutions). Emerging players are Robin Healthcare and Tandem (Tandem Health). HealthChannels (ScribeAmerica's parent/affiliated family) is listed as an others.
Does Medical Scribe Systems have an API?
No public API is recorded for Medical Scribe Systems.
What industry is Medical Scribe Systems in?
Medical Scribe Systems's product category is Medical Scribe and Clinical Documentation Services. Its primary akta.pro industry code is HLACAAAG, Nursing, Clinical Notes & Documentation Workflow Tools, with a secondary code of HLACAAAO, Clinical Coding Support (ICD/CPT/SNOMED) & Documentation Compliance Tools. Its NAICS code is 62111 and its SIC code is 8011.